Indeavor

Indeavor

Schedule, Engage, Manage - and leave complexities with us

4.4/5 (5 reviews)

Indeavor Overview

Indeavor's workforce management solution offers automated scheduling and absence management to complex, shift-based labor environments. Make better decisions with real-time employee and demand data, allowing you to staff adequately, control overtime, and manage leave; all while remaining compliant.

Labor is your most controllable cost, yet many organizations are still relying on paper and other outdated processes to manage their labor. Indeavor helps mid- to large-scale enterprises (particularly in the manufacturing, food processing, government, and energy production industries) schedule their employees more efficiently and in accordance to unique labor requirements. By having a schedule automatically created based on a robust rules engine that defines how many employees are needed, when and where, organizations can control overstaffing.

It’s not just the schedulers and front-line supervisors who benefit. Shift employees will always know where they need to be and when thanks to increased transparency over their schedules. Through the mobile app, they can be part of the scheduling process themselves and make leave requests, volunteer for overtime, bid for vacant jobs, and swap shifts.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Indeavor Reviews

Overall rating
4.4/5
100% positive reviews
2
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Nathan M.

Great customer support will see you through the growing pains to make the product a valuable asset.

Used Daily for 6-12 months
Reviewed on 2017/06/26
Review Source: Capterra

I put these all in the pro's and con's section what more are you trying to ring out me?

One additional side note would be that the support team has been great. They answer any questions that I have when they are available if they are not they point me in the right direction.

Pros

We are a power plant that uses a 5 week 5 crew 12 hour rotating shift with a relief week for 5 different positions. As operations supervisor I create a yearly schedule with a PTO selection period setting the parameters for each monthly schedule I put out. I am set up as an Administrator in work loud.

-I like the roster schedule and its ability to do multiple designations for days, nights, holidays, PTO etc.
-Its interactive and allows for modification to fit your business needs.
-Once you have the schedule pattern loaded I like that it keeps going forever in calendar years.
-Having the program pick up a vacancy that I might have missed for a specific shift is nice.
-Also able to designate how many employees are allowed to be off at one time on the same day. Not allowing requests over a set limit.
-Ability to see all the employee requests and their remaining PTO hour usage.
-Able to query requests based on a few different factors, employee name, submittal dates etc.

Users:
-Our operators like being able to see their whole schedule as it pertains to the entire operations group or just a personal calendar.

-Ease of requesting vacation/PTO.
-They like seeing the daily notes I leave.
-They appreciate seeing why a request was accepted or rejected.
-There is not a lot of options on the users page so it is not overwhelming and avoids them getting into any trouble or lost.

Cons

Administrator:
The notifications I receive do not allow me to delete them all at once I have to delete them individually. Not a big deal until PTO selection period I end up with 200+ notifications in the program.

Can't cruise through each individual month when I am looking ahead. You have set the month start and finish date to view.

If you want to retain your notes and history on an employee and they move around at all it is not easy to just move them up a classification/position and make the notes on them follow.

There are a lot of options and things going on. I would not have been able to set up the program without our IT departments involvement.

On occasion my view of our roster schedule will be weird and I know that somehow my viewing parameters were reset. I end up going in and resetting the way I want them. not a real big deal.

Users:
Not a lot of cons from the users. The only one is that sometimes logging in can be a hassle. Especially when setting up a new employee. But once they are in and get familiar I never hear of any problems. It's nice and simple on the user end of things.

Response from Workloud

Thank you for the review, Nathan! Glad you like our roster flexibility. We hear that a lot. Also, in our next release we're adding the ability to bulk delete messages/notifications. You're not the only customer who has asked for this and so look for that to come in the next few weeks. Let us know if there's anything else we can do to add even more value.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Crystal Y.

Great product! Very intuitive and simple to navigate. Support is excellent!

Used Weekly for 2+ years
Reviewed on 2017/07/19
Review Source: Capterra

Pros

This application is very simple to learn and navigate. We have been with Workloud (formerly Schedule Soft) for many years and have been very satisfied with the product and service. We actually tried another company because we thought it would offer us more of what we looking for, however ended up coming back to Workloud as it was much simpler and, after an upgrade, offered everything we needed and more.

This is a very simple application for users to learn. Our Sergeants are able to easily build specific schedules each month, adding overtime, training, time off, etc. for each employee. In addition, employees are able to see their schedule months in advance allowing them to plan their personal schedules much easier.

Cons

There are many steps that need to be taken when setting up some of the features, and particularly with setting up a new employee. However, these are spelled out very well in the instructions on the site and support is very quick to answer any questions and assist with any problems you have.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Allison S.

Schedule Soft has exceptional customer service. The product is very user friendly.

Used Daily for 2+ years
Reviewed on 2017/07/03
Review Source: Capterra

Employee Self service for viewing schedules, emailing, and requesting time off. The view along with colors is an easy scheduling tool.

Pros

I love the color coding and schedule view. The ease of scheduling employees is a time saver. We are able to run different reports with the ability to save them at user level or organizational level. The employees learned self service quickly and loved viewing their schedule and requesting time off.

Cons

There are improvements in reporting and specific customer needs that need improvement. However, SS is very open to improvements and are always trying to make an improved product.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Debbie N.

Workloud is easy to follow and use. Customer service is always friendly, patient, and understanding.

Used Daily for 6-12 months
Reviewed on 2017/06/27
Review Source: Capterra

Workloud is flexible enough for me to adjust the program to fit the needs of our police department and its schedule.

Pros

Navigating through Workloud is logically ordered in steps. This helps greatly with problem-solving. Furthermore, if I need something tweaked to my personal need, Workloud is willing to accommodate. Also, customer service not only solves problems but explains why something is the best solution which helps me understand how to better utilize the program.

Cons

I am disappointed there is no actual manual that can be resorted to for quick access to issues and problem-solving but customer service and the printable resources Workloud provides make up for the lack of it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jill M.

Fantastic product!

Reviewed on 2017/03/14
Review Source: Capterra

Attentive sales team and support. We reached out to the Workloud team needing their expertise and found them to be very professional, informed and helpful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Indeavor Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Indeavor Features

  • API
  • Activity Tracking
  • Automatic Notifications
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Real Time Reporting
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

  • Activity Dashboard
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Recruiting Management

Additional information for Indeavor

Key features of Indeavor

  • API
  • Absence management
  • Accrual rules
  • Attendance management
  • Automated scheduling
  • Balance management
  • Clock in / out
  • Communication management
  • Configurable time, labor & pay rules
  • Custom extensions
  • Data export to payroll
  • Disciplinary policies
  • Employee management
  • Employee self service
  • Employee time clock
  • Fatigue management
  • Gamification
  • LDAP single sign on
  • Leave request management
  • Messaging
  • Mobile integration
  • Pay code calculations
  • Payroll management
  • Permission management
  • Qualification management
  • Real time notifications
  • Reporting & statistics
  • Role-based permissions
  • Roster management
  • SSRS integration
  • Schedule swapping, volunteering & overtime
  • Shift scheduling
  • Smart backfill - auto call/text/assign
  • Time & attendance tracking
  • Timesheet approval/sign off
  • Timesheet management
  • Vacation / leave tracking

Benefits

  • *Indeavor Scheduling:* Schedule employees more effectively according to your organization’s labor requirements. Set demand needs for the upcoming scheduling period and allow Indeavor to automatically generate the roster for you.

  • *Annual Vacation Planning:* Set leave expectations early on and move away from scattered paper and email processes. While each site can effectively plan their year and ensure adequate shift coverage, employees can reliably take time off.

  • *Smart Backfill™":* Fill known and unexpected vacancies better. In minutes, initiate an automated call or text reach-out to only qualified employees based on your pre-set compliance rules.

  • *Indeavor Engage (Mobile):* Give your employees the freedom to request leave, volunteer for overtime, call off, and swap shifts—from the comfort of anywhere.

  • *Integration Capabilities:* Sync real-time schedules—the one that is representative of who was at the facility and where—directly with T&A or payroll. Employee demographics and leave accrual balances are automatically imported.

  • Indeavor FAQs

    Below are some frequently asked questions for Indeavor.

    Q. What type of pricing plans does Indeavor offer?

    Indeavor offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Q. What are the main features of Indeavor?

    Indeavor offers the following features:

    • API
    • Absence management
    • Accrual rules
    • Attendance management
    • Automated scheduling
    • Balance management
    • Clock in / out
    • Communication management
    • Configurable time, labor & pay rules
    • Custom extensions
    • Data export to payroll
    • Disciplinary policies
    • Employee management
    • Employee self service
    • Employee time clock
    • Fatigue management
    • Gamification
    • LDAP single sign on
    • Leave request management
    • Messaging
    • Mobile integration
    • Pay code calculations
    • Payroll management
    • Permission management
    • Qualification management
    • Real time notifications
    • Reporting & statistics
    • Role-based permissions
    • Roster management
    • SSRS integration
    • Schedule swapping, volunteering & overtime
    • Shift scheduling
    • Smart backfill - auto call/text/assign
    • Time & attendance tracking
    • Timesheet approval/sign off
    • Timesheet management
    • Vacation / leave tracking

    Q. Who are the typical users of Indeavor?

    Indeavor has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Indeavor support?

    Indeavor supports the following languages:

    English

    Q. What type of pricing plans does Indeavor offer?

    Indeavor has the following pricing plans:

    Subscription

    Q. Does Indeavor support mobile devices?

    Indeavor supports the following devices:

    Android, iPhone

    Q. What other apps does Indeavor integrate with?

    We do not have any information about what integrations Indeavor has

    Q. What level of support does Indeavor offer?

    Indeavor offers the following support options:

    Knowledge Base, Online Support, Phone Support