Ovatu
About Ovatu
*30 DAY FREE TRIAL* Ovatu is a world-class salon & spa booking software provider with full point of sale, reminders, online booking options, marketing tools, and more. Ovatu customises the entire booking experience to your brand and helps convert more people into long-term customers.
Ovatu helps 7 million people every month book appointments around the globe.
Widely used in the hair and beauty industry as well as the fitness, well-being, medical and education industries.
Ovatu Manager is a scheduling and online booking tool with recurring appointments, automated reminders, scheduling, device sync, and POS. With the aim of helping businesses to organize their time, staff, and resources, Ovatu Manager boasts features including group scheduling, SMS and email reminders, real-time reporting, online booking, social media integration, point of sale (POS), and more.
The scheduling features within Ovatu Manager allow users to facilitate single or group bookings, offer multiple services within one single booking, set up recurring appointments, and assign a booking to a specific employee or service category. Whenever a booking is made via the online booking system, the Ovatu Manager calendar updates across all devices in order to avoid double bookings or schedule overlaps, and employees can receive alerts when changes to their schedule occur. For added organization, staff can add appointment notes, color code their appointments, and set custom status types to understand their schedule at a glance.
With the online booking tool, customers can make reservations at any time through the company website, Facebook page, or a custom Ovatu Manager mini-site, with notifications alerting staff whenever a new booking is made. The point of sale (POS) feature within Ovatu Manager allows vendors to accept online payments, email invoices, add discounts, calculate taxes, and generate gift cards, customer credit or loyalty points. Customer files are automatically created with sales history, contact logging, current balance, notes, custom fields to collect relevant data, and easy re-booking, and users can gain an overview of how much revenue each customer brings in from the previous bookings.
Key benefits of Ovatu
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Essential for sole trader or small salon
Reviewed on 2022/11/17
Overall I'm very impressed with Ovatu. I'm new to automated booking, but I've found it an essential...
Overall I'm very impressed with Ovatu. I'm new to automated booking, but I've found it an essential part of my businesses processes.
Pros
The software has completely taken me out of the loop for booking appointments, saved me a huge amount of time
Cons
The help guides could cover more troubleshooting, but once I got used to how the system works it got easier.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ovatu Manager - the best booking software ever!
Reviewed on 2020/07/10
My experience right from the start of using Ovatu Manager has been superb. The support team and...
My experience right from the start of using Ovatu Manager has been superb. The support team and their after sales service is amazing. [SENSITIVE CONTENT HIDDEN]
in particular has been so very helpful. Everyone needs a [SENSITIVE CONTENT HIDDEN]
in their lives that's for sure! So quick at getting back to me, always solving my queries - recently wanted to send different messages to different sets of clients and [SENSITIVE CONTENT HIDDEN] as always, gave me a quick and easy solution enabling me to find out yet another great feature of this wonderful product. Thank you so much [SENSITIVE CONTENT HIDDEN] You are a credit to Ovatu Manager.
Pros
I love everything about this product! It is the lifeline of my business. The booking reminders that are sent automatically are brilliant and certainly saves cancellations. It is so easy to use. Keeping all my customers updated, birthday reminders (nice touch), the way I can see at a glance the different treatments I have booked each day, being so user-friendly on my phone and laptop is essential.
Cons
There isn't anything I dislike about this software. It certainly ticks all the boxes for me and my business.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Brilliant! I'm a voice teacher who has been using Ovatu since June 2012. It has everything I...
Reviewed on 2017/08/03
Pros
Customer rep. responds to software issues so promptly. I've never had to wait more than a few hours to get a reply.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great addition to my business. Has freed up my time significantly. Best of all my patients...
Reviewed on 2017/08/05
Pros
Ease of client use. Significant reduction in time spent on the phone. Integration with payment system prevents no shows. Continual development and improvement of the software. Tech support is fantastic. Adaptable
Cons
Invoicing and receipts: It would be great if the send invoice or receipt option on the app included the full business header complete with tax numbers etc. At the moment, in order for the receipts or invoices to have enough information on them for taxation purposes, I have to login to my account on my computer, find the customer, select the appointment individually, open full sale, select print, select view full sale, select open pdf in my Preview application and then email each sale individually from Preview.
Many of my patients request receipts at the end of a course of treatment so they can claim from their insurers. At the moment I can only send them individual receipts, which means I may have to send up to 10 emails per person if they had 10 treatments. It's time consuming and can't be done during clinic time. It would be great to be able to send one email for a date range that has all their payments, itemisation of sales and all my business header and tax info.
It would be great to be able to get more specific Waitlist info from patients i.e specific dates and times e.g Jo Bloggs waitlists for Tues morning, Wed after 5pm, Thursday 1-3pm
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2022/04/27
I’ve used Ovatu for 9.5 years now and it’s fantastic. Customer service is second to none. The ease...
I’ve used Ovatu for 9.5 years now and it’s fantastic. Customer service is second to none. The ease of system design is brilliant even for technophobes like me.
It does everything I need it to and to have access at the tip of my fingers to all my clients appointment and consult history is brilliant.
Pros
Ovatu is so easy to use. I can see my weekly diary easily and booking appointments is so easy.
Cons
The joy thing Ovatu is missing for me is time segments for clients. For example having evening clients in a segment so only they are able to book appointments after 5pm
Ovatu FAQs
Below are some frequently asked questions for Ovatu.Q. What type of pricing plans does Ovatu offer?
Ovatu offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Solo: €14.00/month with 1 employee and 300 SMS credits Small: €28.00/month with 5 employees and 600 SMS credits Medium: €46.00/month with 10 employees and 1,000 SMS credits Large: €65.00/month with 20 employees and 1,500 SMS credits
Q. Who are the typical users of Ovatu?
Ovatu has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Ovatu support?
Ovatu supports the following languages:
English
Q. Does Ovatu support mobile devices?
Ovatu supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Ovatu integrate with?
Ovatu integrates with the following applications:
Mailchimp, PayPal, Stripe
Q. What level of support does Ovatu offer?
Ovatu offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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