About Ovatu

*30 DAY FREE TRIAL* Ovatu is a world-class salon & spa booking software provider with full point of sale, reminders, online booking options, marketing tools, and more. Ovatu customises the entire booking experience to your brand and helps convert more people into long-term customers.

Ovatu helps 7 million people every month book appointments around the globe.

Widely used in the hair and beauty industry as well as the fitness, well-being, medical and education industries.

Ovatu Manager is a scheduling and online booking tool with recurring appointments, automated reminders, scheduling, device sync, and POS. With the aim of helping businesses to organize their time, staff, and resources, Ovatu Manager boasts features including group scheduling, SMS and email reminders, real-time reporting, online booking, social media integration, point of sale (POS), and more.

The scheduling features within Ovatu Manager allow users to facilitate single or group bookings, offer multiple services within one single booking, set up recurring appointments, and assign a booking to a specific employee or service category. Whenever a booking is made via the online booking system, the Ovatu Manager calendar updates across all devices in order to avoid double bookings or schedule overlaps, and employees can receive alerts when changes to their schedule occur. For added organization, staff can add appointment notes, color code their appointments, and set custom status types to understand their schedule at a glance.

With the online booking tool, customers can make reservations at any time through the company website, Facebook page, or a custom Ovatu Manager mini-site, with notifications alerting staff whenever a new booking is made. The point of sale (POS) feature within Ovatu Manager allows vendors to accept online payments, email invoices, add discounts, calculate taxes, and generate gift cards, customer credit or loyalty points. Customer files are automatically created with sales history, contact logging, current balance, notes, custom fields to collect relevant data, and easy re-booking, and users can gain an overview of how much revenue each customer brings in from the previous bookings.


Key benefits of Ovatu

  • Businesses with running schedules, such as gyms and sports clubs, can create recurring weekly timetables with editing capabilities. Check customers in as they arrive and track attendance week-on-week.

  • Set customizable and automated SMS and email reminders and receive replies via email and in-app. Allow automatic confirmation from customers by an SMS response which then changes the appointment to ‘confirmed’ status on the calendar.

  • Generate real-time reports on finances broken down into services, categories, products, employees, discounts, payment types and more.

  • Create consultation forms with customizable fields and request responses from customers via email. Add as many form types as needed and receive automatic notifications when forms are completed.

  • Automate customizable email and SMS marketing campaigns to be sent to specific user segments. Target customers based on recent activity (or inactivity), with custom messages and links to social media sites and booking pages.

  • Images

    Ovatu Software - Powerful Online Booking - Take Bookings On Autopilot
    Ovatu Software - SMS & Email Reminders - Eliminate No-Shows
    Ovatu Software - Simple Dashboards, Multi-Device, Intuitive Experience
    Ovatu Software - Powerful Reporting & Metrics
    Ovatu Software - Make Rostering Employees a Simple & Automated Process
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    Ovatu video
    Ovatu video
    Ovatu video
    Ovatu Software - Powerful Online Booking - Take Bookings On Autopilot
    Ovatu Software - SMS & Email Reminders - Eliminate No-Shows
    Ovatu Software - Simple Dashboards, Multi-Device, Intuitive Experience
    Ovatu Software - Powerful Reporting & Metrics
    Ovatu Software - Make Rostering Employees a Simple & Automated Process

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    Reviews

    Overall rating

    4,8 /5
    (140)
    Value for Money
    4,8/5
    Features
    4,6/5
    Ease of Use
    4,6/5
    Customer Support
    4,8/5

    Already have Ovatu?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 140
    Jimmy
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Ovatu Gives Me Time To Do Medicine

    Reviewed on 2020/03/05

    I recommend it to all my graduating students who go into running their own clinics. The product is...

    I recommend it to all my graduating students who go into running their own clinics. The product is great, the customer service is great - it would be silly not to use this program to run your clinic.

    Pros

    Ovatu is amazing. It makes managing bookings a snap and is very user friendly. With the option for me to book in patients or for patients to use the mini site as well as options of emailing campaigns, sms reminders and even taking payment. It is the only way I would want to run my clinic as it has been the smoothest system I've had the pleasure of using in the last 5 years (at other clinics and my own). It is also worth mentioning that the tech support and customer service are phenomenal. The Ovatu team really cares for their customers and are always on hand to assist with any problem I have had.

    Cons

    The minisite was a bit of a nightmare to set up (I have zero tech ability) but with the new updated site and also the constant customer support - this soon became one of the best features of Ovatu.

    Diane
    Overall rating
    • Industry: Alternative Medicine
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Your the best

    Reviewed on 2020/07/31

    Absolutely fantastic. I really could not ask for more, they have answered everything I asked and...

    Absolutely fantastic. I really could not ask for more, they have answered everything I asked and went above and beyond to help me when I just didn’t get something. The site is easy to use once you mastered it. They are friendly, are very professional and I love this software the cost for one member of staff is not bad at all for what you get.

    Pros

    This software has everything I need and use for me as a self employed user of Ovatu. When I first started a couple of years or so ago I only used parts of the software and I gained my confidence through the staff members to use the software more, I don’t use everything but maybe I will further down the line. The whole setup is just perfect they seem to have thought of everything.

    Cons

    Nothing is difficult when you know how on this site but I am not technically minded so I had to ask many questions.

    David
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Brilliant! I'm a voice teacher who has been using Ovatu since June 2012. It has everything I...

    Reviewed on 2017/08/03

    Pros

    Customer rep. responds to software issues so promptly. I've never had to wait more than a few hours to get a reply.

    rachael
    Overall rating
    • Industry: Cosmetics
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love working with ovatu

    Reviewed on 2019/05/17

    My overall all experience is great I could not run my business without this product.

    My overall all experience is great I could not run my business without this product.

    Pros

    Working with Ovatu has made my job so much easier. I have multiple employees some renters some commission this makes it easy to see what employee I need to keep track of. Keeping track of daily money and product sales is very easy and helps me with taxes and book keeping. My clients love the online booking option and use it all the time. I travel for large parties and can take the program with me any where. Being able to see schedules right from my phone lets me see my books are full and money is coming in when I’m not in the shop. The price is amazing other booking products cost hundreds of dollars. Every time we need to add an employee the process is very quick and easy for them to learn. I’m so glad I found Ovatu.

    Cons

    I would like to be able to print receipts

    Tom
    Overall rating
    • Industry: Mental Health Care
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Far and away the best booking software for a hairdresser and their clients,

    Reviewed on 2017/08/02

    Ovatu has provided the means for my independent small business to flourish above and beyond...

    Ovatu has provided the means for my independent small business to flourish above and beyond expectations.

    Pros

    The best thing about Ovatu is that clients actually use it. They speak of how easy , simple, and straightforward it is to engage with. These are individuals aged 17 to 71 from all different technological eras. This says something about the design and implementation. The biggest compliment to it's interface is that throughout the booking process, a client doesn't have to leave the experience to verify their email (and then re-log in). They see a booking, enter their details, and they are done. Customer support has always been stellar. High marks all around.

    Cons

    Would like to have certain elements (specifically on screen instructions during the booking process) be personalised. Would like to see the review system was better integrated with Google review guidelines.

    Showing 5 reviews of 140 Read all reviews

    Ovatu FAQs

    Below are some frequently asked questions for Ovatu.

    Ovatu offers the following pricing plans:

    • Starting from: US$15,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Solo: €14.00/month with 1 employee and 300 SMS credits Small: €28.00/month with 5 employees and 600 SMS credits Medium: €46.00/month with 10 employees and 1,000 SMS credits Large: €65.00/month with 20 employees and 1,500 SMS credits

    Ovatu has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    Ovatu supports the following languages:

    English

    Ovatu supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Ovatu integrates with the following applications:

    Mailchimp, PayPal, Stripe, iZettle

    Ovatu offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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