uLawPractice

This program is very easy to use and is compliant with all of the requirements held by the Law Society of Ontario. The program is built for legal professionals, and contemplates the needs of the legal services industry that wouldn't have been considered by other generic programs. Everything I need for case management, accounting, billing, and client management are integrated into this single program and it is extremely useful. The amount of time I save using uLaw is incredible. The more time I have to spend on files, the more revenue my firm can produce. This program pays for itself. The staff are also incredibly responsive and hospitable. They reply to your concerns directly, and have one-on-one training sessions where they walk you through every facet of the program. That makes it a very reliable service and a program I would highly recommend.

The Calendar is useful but could be expanded to actively notify me of upcoming deadlines. At present, you need to check it daily to see what is coming up, but overall, that isn't a big deal. There are plenty of affordable programs that only do that one thing, to complement everything else that is offered by uLaw.

Ulaw has proven to be an effective tool for our Trust Accounting. Once the Trust Bank Reconciliation is complete, Ulaw automatically compares it to my Client Trust Ledger to ensure I am Law Society Compliant. It provides our office with all of the documents and reports required for a Law Society Audit with a few simple clicks. The other great benefit is that it is cloud based so staff can work from anywhere, anytime.

Our practice has had issues with the speed of the program, however, some of that falls on the type of devices being used. We have also had several minor issues with the program itself. The great thing is, once these issues are brought to the attention of support...they try their best to make changes to improve the program.

I am a new Paralegal and I work from home in my own practice. I needed software that kept me compliant with LSO requirements, of which there are many. I also needed a tickler system and an accounting system and uLawPractice was the whole ball of wax rolled into one at an affordable price. Starting a new firm is difficult and challenging. This program took a big weight off my shoulders. Customer service is the best I have ever had as well.

I found the accounting portion of the program has the largest learning curve due to my inexperience with accounting. I found many of the screens descriptions less than helpful and was left wondering why they weren't worded for those that aren't accountants.

In a nut shell everything--as far as I am concerned it is tailor made for the legal profession especially for paralegals. It has the price point, tech support(fantastic by the way). They also conduct CPD's that are LSO accredited AT No Charge-which is worth the monthly fee right there.

It would be nice to have it integrated / synced with 1 note.