MoeGo

About MoeGo
MoeGo is the next-generation operating system built to revolutionize pet care businesses like grooming, boarding, and daycare. Combining automation with data-driven insights, MoeGo is crafted to optimize every touchpoint of the customer journey, from lead capture to repeat business. The platform ensures you build lasting customer relationships while turning daily operations into strategic opportunities for growth.
With real-time analytics, business owners gain deep insights into operations, customer preferences, and pet behavior, allowing for highly personalized service offerings and informed decision-making. MoeGo transforms operational management with tools that streamline scheduling, payments, and client communications through a single platform designed to reduce manual tasks and minimize errors.
MoeGo is built to cater to businesses of all sizes, from solo groomers to large multi-location enterprises. Its scalability and customization options meet the unique needs of every business, providing the flexibility to grow. At MoeGo, we deliver more than just software—we become a true partner in your business success. With 24/7 customer support, seamless onboarding, and continuous updates, MoeGo ensures you stay ahead in the ever-evolving pet care industry.
Key benefits of MoeGo
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Reviews
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- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great pet grooming solution for businesses
Reviewed on 2022/08/11
Moved from another grooming software package that went horribly wrong with an update. Moego took a...
Moved from another grooming software package that went horribly wrong with an update. Moego took a little getting used to as it was so far ahead of the other you could do so much! The migration was made so simple with the team at MoeGo, it took a few days to get all the data sorted - including adjusting phone numbers all for me when they lost the zeros. Since migration no-shows have dropped, I can manage the app much simpler and I have put a PC in the front of the shop to help the girls who do not use the app. Everything works perfectly. I 'd like to see more development on the integrations with things like Quickbooks, and will potentially trial online booking soon.
Pros
Amazing support teams
Really comprehensive mobile app
Easy transition from other software
Web page works well for bookings
Confirmation / reminders are always sent on time
Features constantly added
Ability to control multiple groomers calendars with varying dogs with ease
Cons
Quickbooks integration not for sole traders
SMS messages seem expensive for the UK
A lot of nice features such as review boosters and salary calculations require next level of pay service - which feels expensive when you're a small shop
Alternatives Considered
DaySmart PetReasons for Choosing MoeGo
Dreadful customer service at Savvy, broken app during "upgrade", price increases.Switched From
Savvy Pet SpaReasons for Switching to MoeGo
Team were responsive at helping migrate. Tested all apps and was easily the best.- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful Customer Service
Reviewed on 2023/07/06
It is very user friendly and saves me a lot of time
It is very user friendly and saves me a lot of time
Pros
I love the repeat scheduling options and auto reminders. It saves so much time
Cons
I do wish there was a option for a auto reminder one hour prior to the clients schedule. Some clients still forget even within 24 hours.
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very unsatisfactory for clients - they have to pay to book!
Reviewed on 2023/04/07
Pros
Easy to book appointments. Lots of different functions
Cons
Clients have to pay to book. It is for everyone's benefit to book online but Moego discourage this by making the customers pay to book. We already pay a monthly fee to use the software as well as elevated stripe processing charges. We are actively looking for a better option that doesn't try and squeeze money from all corners.
Response from Moement
Hello Ryan,
I am sorry for the unpleasant experience. Just want to clarify, the booking fee is only applicable if you are using the prepayment feature. It is entirely optional, and the only purpose is to mitigate the risk on online transaction.
Of course, we are open to any feedback you might have and are very willing to improve our product accordingly. Please feel free to message us in the support chat or send an email if you have any further questions.
Thank you for your support and understanding.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best booking program
Reviewed on 2023/06/19
Out of all the booking programs I have used and tried, Moego is by far the best out there.
Out of all the booking programs I have used and tried, Moego is by far the best out there.
Pros
I love the fact that Moego is very user friendly and allows me to customize all aspects of my business needs from pet grooming to retail.
Cons
freezing up issues or unavailable network
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time client, can’t imagine leaving
Reviewed on 2023/05/22
Pros
I love the fact that MoeGo streamlines everything for me. It’s simple to use and helps me stay organized.
Cons
Honestly, there’s nothing I don’t like about the program… Every time I’ve ever asked for a feature to be added they have been over backwards to do it. The customer service is amazing.
MoeGo FAQs
Below are some frequently asked questions for MoeGo.Q. What type of pricing plans does MoeGo offer?
MoeGo offers the following pricing plans:
- Starting from: US$239.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of MoeGo?
MoeGo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MoeGo support?
MoeGo supports the following languages:
English
Q. Does MoeGo support mobile devices?
MoeGo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MoeGo integrate with?
MoeGo integrates with the following applications:
Google Calendar, Meta for Business, QuickBooks Online Advanced, Squarespace, Stripe, Wix, WordPress
Q. What level of support does MoeGo offer?
MoeGo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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