About MoeGo

MoeGo is a smart assistant for pet groomers with time management, customer communication, payment processing, and more. Users can visualize appointments on a map. It's an all-in-one app so that every groomers could avoid jumping between various calendars and maps, or copying and pasting addresses.

The smart scheduling system enables users to find the best route based on existing appointments, reducing driving time. Users can see all nearby clients on the map, as well as re-engage inactive clients.

The smart notification feature will notify users if a customer hasn't recently scheduled an appointment. Alerts also inform users when customers haven't yet confirmed an upcoming appointment. So less no-shows.

Groomers can also communicate with customers via SMS from the MoeGo app, keeping the same business number across all groomers.


Key benefits of MoeGo

  • Visualize appointments on the "map"
  • Find the best route with "smart scheduling"
  • Find your clients with "nearby"
  • Integrated "2-way message"
  • Integrated "payment processing"
  • Multi-vans supported

  • Images

    MoeGo Software - MoeGo
    MoeGo Software - Easy scheduling
    MoeGo Software - Online booking
    MoeGo Software - 2-Way messaging
    MoeGo Software - Online payment
    MoeGo Software - Happy grooming!
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    MoeGo video
    MoeGo Software - MoeGo
    MoeGo Software - Easy scheduling
    MoeGo Software - Online booking
    MoeGo Software - 2-Way messaging
    MoeGo Software - Online payment
    MoeGo Software - Happy grooming!

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    4,8 (229)
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    Starting Price

    US$49,00
    month
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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

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    Value for Money

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    Reviews

    Overall rating

    4,8 /5
    (229)
    Value for Money
    4,6/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,8/5

    Already have MoeGo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 229
    DruAnne B
    DruAnne B
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Like having an assistant

    Reviewed on 2023/06/20

    Great love it

    Great love it

    Pros

    Routing and smart scheduling helps me keep clients close together

    Cons

    Sometimes freezes on my ipad. Seems to have issues with Apple pro to

    Laci
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Could be better

    Reviewed on 2020/09/22

    I switched from 123 Pet thinking this would be a better program. As I feel 123 Pet is outdated...

    I switched from 123 Pet thinking this would be a better program. As I feel 123 Pet is outdated however, this program is costing me more than 123 Pet. It could be really great! But I feel they are not groomers, and do not get what we need or do. I took 3 years to find another program, and I wish I would have done more research on Moe go. As I'm starting to think I should have gone with someone else.

    Pros

    I like how easy it is to use. I like the online booking, and app for my clients.

    Cons

    1. You can not book multiple dogs with different groomers. With that if you break up the appointment with multiple groomers, you can not check out with one ticket.
    2. You can not split payments, meaning 2 different CC or CC and cash payment
    3. It is hard to fix time clock mistakes meaning if a employee forgot to clock in
    4. Support is through email, and by time you get a response you have moved on
    5. The calendar is very boring, and hard to see a difference between blocked gray and the white of the calendar. I know that I can color code those but who has that kind of time.
    6. When you check out with a CC on file you have to ask if they want to tip the groomer, before you process the cars. The client should be able to tip after they see the price.
    7. If clients want to rebook multiple appointments, once you have rescheduled all of them you need to go back and make sure you haven't double booked yourself. There should be an alert that there is already someone schedule at that day and time.

    Ryan
    Ryan
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Very unsatisfactory for clients - they have to pay to book!

    Reviewed on 2023/04/07

    Pros

    Easy to book appointments. Lots of different functions

    Cons

    Clients have to pay to book. It is for everyone's benefit to book online but Moego discourage this by making the customers pay to book. We already pay a monthly fee to use the software as well as elevated stripe processing charges. We are actively looking for a better option that doesn't try and squeeze money from all corners.

    Response from Moement

    Hello Ryan,

    I am sorry for the unpleasant experience. Just want to clarify, the booking fee is only applicable if you are using the prepayment feature. It is entirely optional, and the only purpose is to mitigate the risk on online transaction.
    Of course, we are open to any feedback you might have and are very willing to improve our product accordingly. Please feel free to message us in the support chat or send an email if you have any further questions.
    Thank you for your support and understanding.

    Tara
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love MoeGo!

    Reviewed on 2023/05/18

    MoeGo helps a ton in managing appointments and reducing the number of no shows through automatic...

    MoeGo helps a ton in managing appointments and reducing the number of no shows through automatic reminders. Something we don't have to worry about and now can focus on other things!

    Pros

    Love the ease of use and the online booking capability

    Cons

    I would LOVE if they would have the ability to turn off booking ability for specific groomers on certain dogs (if "Groomer 1" doesn't want to groom Fluffy again, make it so that groomer is disabled for Fluffy both online and in app).

    Alternatives Considered

    Google Forms, Setmore and Square Online

    Reasons for Switching to MoeGo

    The most options and the most features for reminders and online booking. Ease of set up was also huge.
    Hope
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    MoeGo review the best software

    Reviewed on 2022/08/17

    Easy and fast to set up brilliant customer service and nothing is every too much trouble

    Easy and fast to set up brilliant customer service and nothing is every too much trouble

    Pros

    How amazing their customer service is they’re so fast and efficient

    Cons

    I just wish it did online payments in Australia

    Showing 5 reviews of 229 Read all reviews

    MoeGo FAQs

    Below are some frequently asked questions for MoeGo.

    MoeGo offers the following pricing plans:

    • Starting from: US$49,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Mobile Starter: $49 per month Mobile Growth: $99 per month Mobile Ultimate: $159 per month Salon Starter: $79 per month Salon Growth: $149 per month Salon Ultimate: $239 per month

    MoeGo has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    MoeGo supports the following languages:

    English

    MoeGo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    MoeGo integrates with the following applications:

    Google Calendar, Meta for Business, QuickBooks Online Advanced, Squarespace, Stripe, Wix, Wix Bookings, WordPress

    MoeGo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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