MoeGo

Smart assistant for pet groomers

4,7 /5 (128 reviews) Write a Review!

MoeGo Overview

What is MoeGo?

MoeGo is a smart assistant for pet groomers with time management, customer communication, payment processing, and more. Users can visualize appointments on a map. It's an all-in-one app so that every groomers could avoid jumping between various calendars and maps, or copying and pasting addresses.

The smart scheduling system enables users to find the best route based on existing appointments, reducing driving time. Users can see all nearby clients on the map, as well as re-engage inactive clients.

The smart notification feature will notify users if a customer hasn't recently scheduled an appointment. Alerts also inform users when customers haven't yet confirmed an upcoming appointment. So less no-shows.

Groomers can also communicate with customers via SMS from the MoeGo app, keeping the same business number across all groomers.

MoeGo Overview

Pricing

Starting from
US$39,00

Pricing options

Free Trial
Free
Subscription
Value for money

Beginner: $39 per month

Rising Star: $69 per month ≈ 0.5 dog

Business Elite: $129 per month ≈ 1 dog

Enterprise: custom


MoeGo Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Auto reminders
Clients and pets profile
Calendar view
Review booster
Comprehensive report
Smart scheduling (for mobile groomers)
Clients nearby (for mobile groomers)
Work smarter, not harder
MoeGo video MoeGo video MoeGo screenshot: Auto reminders MoeGo screenshot: Clients and pets profile MoeGo screenshot: Calendar view MoeGo screenshot: Review booster MoeGo screenshot: Comprehensive report MoeGo screenshot: Smart scheduling (for mobile groomers) MoeGo screenshot: Clients nearby (for mobile groomers) MoeGo screenshot: Work smarter, not harder

MoeGo Reviews

MoeGo Reviews

Overall rating
4,7
/
5
Excellent
98

Very good
25

Average
4

Poor
1

Terrible
0

Value for Money
4,7
Features
4,5
Ease of Use
4,6
Customer Support
4,7
96% recommended this app
Druanne b M.

Moego goes with me everywhere

It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out


Racheal R.

my personal assistant !

i really enjoy the app and how responsive the cudtomer service is when I need it.


Frances F.

Mobile grooming


Laci B.

Could be better

I switched from 123 Pet thinking this would be a better program. As I feel 123 Pet is outdated however, this program is costing me more than 123 Pet. It could be really great! But I feel they are not groomers, and do not get what we need or do. I took 3 years to find another program, and I wish I would have done more research on Moe go. As I'm starting to think I should have gone with someone else.


Jenny K.

So simple but full of features

I’m very happy with this software. I tried another that has been around a long time and they fell short! I don’t know how I survived without MoeGo.


Druanne b M.
Industry: Consumer Services
Company size: 2-10 Employees

Moego goes with me everywhere

Used Daily for 6-12 months
Reviewed on 2018/10/12
Review Source: Capterra

It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out

Pros

I like I can keep up to date on my schedule and clients wherever I go. My files are with me, I can communicate with my client. I can fill a spot easily if there is a cancellation. I can easily move appointment from one groomer to another.

Cons

If I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up

If I wanted to take a week off I wish my repeat appointments would drop down one eeek to avoid holidays and vacations

It doesnt notify me when someone cancels their appointment when it asks to confirm appointments. Need a tab for Veterinary contact and place to write medical issues

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Racheal R.
Industry: Veterinary
Company size: 2-10 Employees

my personal assistant !

Used Daily for 1+ year
Reviewed on 2020/06/02
Review Source: Capterra

i really enjoy the app and how responsive the cudtomer service is when I need it.

Pros

I had just opened my Mobile dog grooming business. I was the only one there to start up my company. I cant begin to tell you how thankful I am that this app was outy there I tried several with only added frustration to my stressed life. I couldn't seem to keep up with everything. I found Moego through Googling "Mobile grooming app" OH MY GOSH!!! This app saved my life and got me to 5 employees strong now! This app does everything from schrduling in the same area so I dont drive all over the state lol to reminder CALLS and texts get sent out to avioid cancelitions due to the customers forgetting.

Cons

The price to add another Bus is a bit pricey for it to do the same as it has been doing. I was hoping it would keep track of the mobiles I use. Like mileage and maintenace. Whos in what unit for that day etc

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Frances F.
Industry: Veterinary
Company size: 2-10 Employees

Mobile grooming

Used Daily for 6-12 months
Reviewed on 2018/10/23
Review Source: Capterra

Pros

I love how easy it is to make appointments.

Cons

Deletes notes and not sure why. Some of my clients, expecially clients with multiple dogs, I have to remember what I have done on them. Very frustrating.

Response from Moement

Hi Frances, we are sorry that our app delivered such bad experience for you. our team is working hard to track issues you reported here to stop this issue from happening again! we keep updating features to meet clients progressive demands so that there might cause some issues during the process. Please also feel free to contact Lily, she's always there and will support you along the way. we appreciate your trust and your business with us:) Thank you!

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Laci B.
Industry: Veterinary
Company size: 2-10 Employees

Could be better

Used Daily for 1-5 months
Reviewed on 2020/09/22
Review Source: Capterra

I switched from 123 Pet thinking this would be a better program. As I feel 123 Pet is outdated however, this program is costing me more than 123 Pet. It could be really great! But I feel they are not groomers, and do not get what we need or do. I took 3 years to find another program, and I wish I would have done more research on Moe go. As I'm starting to think I should have gone with someone else.

Pros

I like how easy it is to use. I like the online booking, and app for my clients.

Cons

1. You can not book multiple dogs with different groomers. With that if you break up the appointment with multiple groomers, you can not check out with one ticket.
2. You can not split payments, meaning 2 different CC or CC and cash payment
3. It is hard to fix time clock mistakes meaning if a employee forgot to clock in
4. Support is through email, and by time you get a response you have moved on
5. The calendar is very boring, and hard to see a difference between blocked gray and the white of the calendar. I know that I can color code those but who has that kind of time.
6. When you check out with a CC on file you have to ask if they want to tip the groomer, before you process the cars. The client should be able to tip after they see the price.
7. If clients want to rebook multiple appointments, once you have rescheduled all of them you need to go back and make sure you haven't double booked yourself. There should be an alert that there is already someone schedule at that day and time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Jenny K.
Industry: Consumer Services
Company size: Self Employed

So simple but full of features

Used Daily for 1-5 months
Reviewed on 2020/05/29
Review Source: Capterra

I’m very happy with this software. I tried another that has been around a long time and they fell short! I don’t know how I survived without MoeGo.

Pros

The ease of use! It’s very simple and quick to enter in new client information or to create an appointment. I love that there’s a place for vaccinations and a reminder option.

Cons

The price jump for 2 way messages is pretty steep. I don’t send too many so $30 is a lot. But it’s so handy to stay in one app instead of switching to my phone to message a client.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 128 user ratings
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MoeGo Pricing

MoeGo Pricing

Starting from
US$39,00
Free Trial
Free
Subscription
Value for money

Beginner: $39 per month

Rising Star: $69 per month ≈ 0.5 dog

Business Elite: $129 per month ≈ 1 dog

Enterprise: custom

Beginner: $39 per month

Rising Star: $69 per month ≈ 0.5 dog

Business Elite: $129 per month ≈ 1 dog

Enterprise: custom

Value for Money
4,7/5
Based on 128 user ratings
Compare value for money rating with alternatives
Compare with alternatives

MoeGo Features

MoeGo Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,5/5
Based on 128 user ratings
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Categories

Additional information for MoeGo

Additional information for MoeGo

Key features of MoeGo

  • Appointment reminders
  • Appointment scheduling
  • Mobile grooming
  • Point of Sale (POS)
  • Recurring appointments
  • Services list
  • Staff management

Benefits

  • Visualize appointments on the "map"
  • Find the best route with "smart scheduling"
  • Find your clients with "nearby"
  • Integrated "2-way message"
  • Integrated "payment processing"
  • Multi-vans supported

  • MoeGo FAQs

    MoeGo FAQs

    Below are some frequently asked questions for MoeGo.

    Q. What type of pricing plans does MoeGo offer?

    MoeGo offers the following pricing plans:

    Starting from: US$39,00

    Pricing model: Free, Subscription

    Free Trial: Available

    Beginner: $39 per month Rising Star: $69 per month ≈ 0.5 dog Business Elite: $129 per month ≈ 1 dog Enterprise: custom

    Q. What are the main features of MoeGo?

    MoeGo offers the following features:

    • Appointment reminders
    • Appointment scheduling
    • Mobile grooming
    • Point of Sale (POS)
    • Recurring appointments
    • Services list
    • Staff management

    Q. Who are the typical users of MoeGo?

    MoeGo has the following typical customers:

    Small Business, Freelancers

    Q. What languages does MoeGo support?

    MoeGo supports the following languages:

    English

    Q. What type of pricing plans does MoeGo offer?

    MoeGo has the following pricing plans:

    Free, Subscription

    Q. Does MoeGo support mobile devices?

    MoeGo supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does MoeGo integrate with?

    MoeGo integrates with the following applications:

    Facebook, QuickBooks Online Advanced, Stripe

    Q. What level of support does MoeGo offer?

    MoeGo offers the following support options:

    Phone Support, Online Support, FAQs