OurRecords

OurRecords

Record, credential & compliance management

4.9/5 (12 reviews)

OurRecords Overview

OurRecords is a compliance management solution that allows users to manage their suppliers, vendors, business partners and workforce, as well as maintain compliance and quality programs. The platform is able to manage from ten to 10,000 vendor business partners, and enables users to customize specific requirements such as vendor and supplier agreements, data requests, tax forms, policy acknowledgements, and more.

Supplier and vendor management tools allow organizations to automate the entire collection of all supplier and vendor compliance records including state registration, W9, insurance, policy acknowledgement, and other compliance documents. Users can monitor the compliance of staff prerequisite programs including integrated background checks, policy agreements, training, and other requirements. Automated alerts notify suppliers, vendors, contractors, and staff of current and pending non-compliance issues that require attention.

OurRecords provides a centralized location for all standard operating procedures, quality programs, policies, production specifications, certifications, and other compliance documents. Users can create unique compliance groups each with unique requirements, and can collect data and automate compliance reports and analytics for insights. Document distribution features help automate the distribution of required organizational and product compliance documents to customers, auditors, and state regulators.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

OurRecords Reviews

Overall rating
4.9/5
100% positive reviews
11
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Douglas A.

Outstanding customer service! This product quickly cut the time from three employees to less than 1

Used Daily for 1+ year
Reviewed on 2017/05/23
Review Source: Capterra

We were able to deploy a national solution for our vendor management and regulatory compliance. All paper files and excel sheets were removed instantly. Setup and support were easily done and deployed across multiple national regions. Very cost effective option that saved hours of manpower and continues to save time by monitoring compliance documents. Very well architected to meet a variety of needs and offer solutions to unique needs. It also presents a very professional front for our organization to our trade partners.

Pros

The ease of use for not only the company user but the public user as well. Users have picked up the use with very little to almost no follow up support needs. The architecture of the system has made its use very flexible in meeting unique or alternative uses for the software. The company has also responded quickly to resolve any issues and releases frequent enhancements that listened to customer feedback.

Cons

That more companies are not using it yet! The ability to share our networks and the ultimate vendor being able to share documents across companies is outstanding.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jessie B.

Great programs for anyone that needs to keep personal information on record for compliance.

Used Daily for 2+ years
Reviewed on 2017/07/17
Review Source: Capterra

Pros

Our Records is safe why to email any documents that have personal information securely as required by CFPB. This works great for our company and our notaries. It will hold all our credentials in a secure location and allow us to email them to all our clients when updating our credentials. Helps to manage thousands of our vendors and all their credential and helps keep everything current and up to date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Mary D.

Good

Used Daily for 6-12 months
Reviewed on 2017/08/11
Review Source: Capterra

Pros

All of the information for each notary is in one place and can be easily found. Easy to receive new notary information when blast emails are sent out to OurRecords' network of notaries.

Cons

It is frustrating to have to go in and manually input the dates for each item when these should be done by either OurRecords or by the notary themselves. Also there is a lot of back and forth since the information submitted by the notaries is separated by the document type and not all grouped together by notary name. Input documents are unable to be sorted by either the date submitted or the notary name which makes approving a single notary very time consuming.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Denise L.

OurRecords has been the best solution for managing my company!

Used Daily for 2+ years
Reviewed on 2017/05/25
Review Source: Capterra

Pros

By using OurRecords I no longer have to manually manage all of my internal and 3rd party vendors documentation, which has allowed me to focus on growing by business.

Cons

I haven't had any complaints. They always have the quickest response and have even added additional features that I have requested over the past years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mitchell B.

Great, customer service is WAY above average, Rep has been very good to work with.

Used Daily for 6-12 months
Reviewed on 2017/07/17
Review Source: Capterra

time saved tracking, printing, filing etc, file organization, saving tree's not printing out 1000's of documents to be filed.

Pros

Time savings, organization, it relieves me from manually tracking thousands of documents daily, the ease of use, The great customer support that comes with it. I have not had a single problem that was not resolved immediately. Very impressed with how well they take care of their customers and even the people whom are vendors and are not paying to assure the systems runs smoothly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

OurRecords Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Contact OurRecords for detailed pricing information.

OurRecords Features

  • API

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for OurRecords

Key features of OurRecords

  • Audit management
  • Audit management
  • CRM
  • Drag & drop
  • Encryption
  • Expiration management
  • Feedback tracking
  • Group management
  • ISO Compliance
  • Knowledge management
  • License verification
  • Maintenance management
  • Member directory
  • Membership management
  • Nonconformance tracking
  • OSHA Compliance
  • Online applications
  • Privileging
  • Risk management
  • Supplier master data
  • Traceback & traceforward
  • Vendor maintained profiles
  • Vendor performance rating
  • Vendor qualification tracking
  • Volunteer profiles

Benefits

  • OurRecords allows users to set up custom requirements for each compliance group.

  • Add specific requirements for each vendor or supplier and customize compliance requirements by goods and services.

  • OurRecords enables users to invite participant companies and individuals, and engage with thousands of participants within a single platform.

  • Review and approve submissions securely and request additional info, all while maintaining compliance.

  • Automated alerts notify suppliers, contractors, vendors, and staff of any current and pending non-compliance issues that require attention.

  • OurRecords FAQs

    Below are some frequently asked questions for OurRecords.

    Q. What type of pricing plans does OurRecords offer?

    OurRecords offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Contact OurRecords for detailed pricing information.

    Q. What are the main features of OurRecords?

    OurRecords offers the following features:

    • Audit management
    • Audit management
    • CRM
    • Drag & drop
    • Encryption
    • Expiration management
    • Feedback tracking
    • Group management
    • ISO Compliance
    • Knowledge management
    • License verification
    • Maintenance management
    • Member directory
    • Membership management
    • Nonconformance tracking
    • OSHA Compliance
    • Online applications
    • Privileging
    • Risk management
    • Supplier master data
    • Traceback & traceforward
    • Vendor maintained profiles
    • Vendor performance rating
    • Vendor qualification tracking
    • Volunteer profiles

    Q. Who are the typical users of OurRecords?

    OurRecords has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does OurRecords support?

    OurRecords supports the following languages:

    English

    Q. What type of pricing plans does OurRecords offer?

    OurRecords has the following pricing plans:

    Free, Subscription

    Q. Does OurRecords support mobile devices?

    OurRecords supports the following devices:

    iPhone

    Q. What other apps does OurRecords integrate with?

    We do not have any information about what integrations OurRecords has

    Q. What level of support does OurRecords offer?

    OurRecords offers the following support options:

    Online Support, Phone Support