ManageEngine Patch Manager Plus

ManageEngine Patch Manager Plus

Cross-platform Patch Management for all sizes of enterprises

4.4/5 (39 reviews)

ManageEngine Patch Manager Plus Overview

ManageEngine Patch Manager Plus is a web based/cloud based software for complete automated patch management. Patch Manager Plus enables users to deploy patches to Windows, Mac, Linux, and over 550 third party applications. Patch Manager Plus automates scanning of computers, identifies vulnerabilities and the system health of machines, detects missing patches, allows testing of patches before deployment to check the compatibility and installation success. Users can choose from a choice of flexible deployment policies to automate patch deployment and also delay the deployment for a certain number of days. Users can also manage compliance using audits, analytics, and patch management reports.

Patch Manager Plus supports patch deployment to heterogeneous endpoints including desktops, laptops, servers, virtual machines and even roaming users. Ready-to-deploy pre-built packages are provided for common non-Microsoft applications, and users can access patches for Adobe applications, multiple web browsers, and a range of other applications through the third-party application catalog. Patches can be tested on a small group of computers before they are deployed across the business, with users able to manually or automatically approve patches following successful tests. Patches can also be declined for specific computer groups, applications, or based on issues encountered in testing, and all declined patches can be re-added later for deployment.

Custom deployment policies can be created, allowing users to control deployment windows, end-user notification, reboot policies and more. Automated scans can be scheduled for vulnerability identification, any missing patches can be downloaded automatically, and patches can be automatically deployed to vulnerable systems. Patch management reports give users insight into vulnerable systems, systems requiring reboot, missing patches awaiting approval, supported patches, and more. Users can also create custom query reports to retrieve information from the Patch Manager database, and refine reports using various filters.

Patch Manager Plus, now on cloud, allows small and medium businesses to go about their business with minimal investments in infrastructure and maintenance. Patch management on cloud also means the database of latest patches are always synced, the deployments are light and fast, and there's no downtime while managing the computers.

Patch Manager Plus comes in two editions: Professional and Enterprise, and is completely free for 25 endpoints. For businesses willing to keep their computers patched and up to date, to ensure total security against cyber attacks, Patch Manager Plus will be the best bet, ManageEngine promises.

Pricing

Starting from
US$34,50/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Danish, Dutch, English, Finnish and 11 others, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

ManageEngine Patch Manager Plus Reviews

Overall rating
4.4/5
97% positive reviews
17
Excellent
21
Very good
1
Average
0
Poor
0
Terrible
Luke P.

Great deal for the money

Used Daily for 1+ year
Reviewed on 2018/02/01
Review Source: SoftwareAdvice

Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Pros

Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Cons

While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Response from Vaishnavi

Hello Luke,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry to hear about your
experience with UK support time. We do have a team exclusively working in the UK time
zone to address tickets.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

If case of any queries to be resolved, you can let me know or drop in mail to
[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Rafael P.

Patch management

Used Daily for 1+ year
Reviewed on 2018/07/05
Review Source: SoftwareAdvice

Pros

ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

Cons

I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Response from Vaishnavi

Hello Rafael,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have also taken your feedback and
are working on the report module. Also, the 'All Patches' view will offer different reports
based on patches, vulnerability status, health of systems, etc.

If you are not satisfied with support, do let me know if you'd like to have a personalized
session to resolve your issues fast or for a small briefing of all our new features in Patch
Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
David P.

Excellent patch management solution

Used Weekly for 6-12 months
Reviewed on 2018/10/17
Review Source: Capterra

After a bit of a learning curve to get setup and deployed, I set a daily job to roll out updates. After a few days I found that it had got through the workload and updated the clients effectively. It continues to manage the patching with little involvement from me. The only niggle is that it does leave servers pending a reboot, on occasion. This is not a slight on the product however, and it does empower you to do the reboots through its interface.

Pros

Support for wide variety of 3rd party products.
Excellent value for money.
Easy (overall) deploy and monitor.
Good support.
Once up and running works its way through the outstanding patch workload.

Cons

Mainly niggles, but worth mentioning some. Do not let these put you off however, it is a solid product!

The portal creation process is a bit fragmented.
It is an element of a larger product, so most articles refer to that parent product.
The interface is feature rich but takes some getting used to (don't they all!).
Initial setup and deployment needed some teething and tinkering (support is good).
Support is decent but not immediate.
Issues deploying some 3rd party patches.
Shows some patches pending when they are not - isolated issue to couple of machines.
Performs best with an on-premise deployment server.
Patches may need multiple cycles - but this is due to some patches requiring reboots.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Great for Server Patching, workstation patching needs some improvement.

Used Daily for 2+ years
Reviewed on 2018/09/21
Review Source: Capterra

This has helped us manage our patching, servers have been awesome, end user workstations can use some improvement.

Pros

Great product for patching servers. Solid list of supported products and related patches.

Cons

Workstation patching is not as reliant as server patching. Pending reboot status is listed even after rebooting endpoint.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

7.0/10
Igor J.

Software update.

Used Daily for 1+ year
Reviewed on 2018/09/09
Review Source: SoftwareAdvice

Pros

ManageEngine Patch Manager Plus very well updates Microsoft software like WSUS, but also allows us to automatically update other software. Software installation is also great.

Cons

There really is not much that I do not like about ManageEngine Patch Manager Plus but technical support is at a very low level.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

ManageEngine Patch Manager Plus Pricing

Starting from
US$34,50/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Contact ManageEngine for a price quote.

ManageEngine Patch Manager Plus Features

  • Activity Dashboard
  • Activity Tracking
  • Auditing
  • Monitoring
  • Reporting & Statistics

  • API
  • Access Control
  • Alerts / Escalation
  • Application Integration
  • Automatic Notifications
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for ManageEngine Patch Manager Plus

Key features of ManageEngine Patch Manager Plus

  • Admin can assign roles for other technicians
  • Antivirus definition updates
  • Audit reports
  • Auditing
  • Auditing and reporting
  • Automated patch management - scan, detect, download & deploy
  • Automated scans
  • Compliance of patches to the machines - testing & approval
  • Customizable deployment policies
  • Deploying latest patches to secure against vulnerabilities
  • Deployment of patches can be configured using policies
  • Endpoint scanning
  • Flexible deployment policies
  • Identify critical/important vulnerabilities to be patched
  • Logged-in users can be monitored by admin
  • Missing patch detection
  • Patch approval
  • Patch deployment automation
  • Patch management reports
  • Patch repository
  • Patch rollback
  • Patch status dashboards
  • Patch testing
  • R/W permission for admin/technicians/audit role/patchmanager
  • Ready-to-deploy packages
  • Reporting & analytics
  • Role-based administration
  • Server application patch management
  • Service pack deployment
  • Statistics of system health, missing patches etc.
  • Status of patches post deployment and reports generation
  • Testing and Approval of patches
  • Third party application patching
  • Two factor authentication (2FA)

Benefits

  • Cross-platform support allows users to deploy patches to Windows, Mac, and Linux systems, and a range of more than 250 third party applications including Java, WinRAR, and various Adobe applications.

  • Patch Management on the cloud enables monitoring the vulnerabilities on the go - anywhere, anytime.

  • Automated endpoint scans can be scheduled to identify any missing patches and detect vulnerabilities.

  • Custom deployment policies can be created to automate patch deployment, allowing users to control the installation and reboot options for endpoints, and schedule automation tasks according to network resource utilization, roaming user availability, and more.

  • Patches can be tested before deployment to check compatibility and installation success, with automatic or manual approval of patches following successful tests, and users can also decline patches for specific applications, groups of devices, or to delay the deployment of less critical patches.

  • Patch audits, reports, and real-time dashboards allow users to manage compliance, communicate risk, and report on progress.

  • ManageEngine Patch Manager Plus FAQs

    Below are some frequently asked questions for ManageEngine Patch Manager Plus.

    Q. What type of pricing plans does ManageEngine Patch Manager Plus offer?

    ManageEngine Patch Manager Plus offers the following pricing plans:

    Starting from: US$34,50/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    Contact ManageEngine for a price quote.

    Q. What are the main features of ManageEngine Patch Manager Plus?

    ManageEngine Patch Manager Plus offers the following features:

    • Admin can assign roles for other technicians
    • Antivirus definition updates
    • Audit reports
    • Auditing
    • Auditing and reporting
    • Automated patch management - scan, detect, download & deploy
    • Automated scans
    • Compliance of patches to the machines - testing & approval
    • Customizable deployment policies
    • Deploying latest patches to secure against vulnerabilities
    • Deployment of patches can be configured using policies
    • Endpoint scanning
    • Flexible deployment policies
    • Identify critical/important vulnerabilities to be patched
    • Logged-in users can be monitored by admin
    • Missing patch detection
    • Patch approval
    • Patch deployment automation
    • Patch management reports
    • Patch repository
    • Patch rollback
    • Patch status dashboards
    • Patch testing
    • R/W permission for admin/technicians/audit role/patchmanager
    • Ready-to-deploy packages
    • Reporting & analytics
    • Role-based administration
    • Server application patch management
    • Service pack deployment
    • Statistics of system health, missing patches etc.
    • Status of patches post deployment and reports generation
    • Testing and Approval of patches
    • Third party application patching
    • Two factor authentication (2FA)

    Q. Who are the typical users of ManageEngine Patch Manager Plus?

    ManageEngine Patch Manager Plus has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does ManageEngine Patch Manager Plus support?

    ManageEngine Patch Manager Plus supports the following languages:

    Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does ManageEngine Patch Manager Plus offer?

    ManageEngine Patch Manager Plus has the following pricing plans:

    One Time License, Subscription

    Q. Does ManageEngine Patch Manager Plus support mobile devices?

    ManageEngine Patch Manager Plus supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ManageEngine Patch Manager Plus integrate with?

    We do not have any information about what integrations ManageEngine Patch Manager Plus has

    Q. What level of support does ManageEngine Patch Manager Plus offer?

    ManageEngine Patch Manager Plus offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support