About ipapi
ipapi provides web analytics with IP address lookup and location API. The API can be used to find the external IP address programmatically, and lookup location information like city, country, latitude, longitude, timezone and ASN associated with an IP address. Both IPv4 & IPv6 formats are supported.
ipapi enables users to automatically detect and display a user's city / country / timezone from the website or mobile app, and customize the content for a user's geographical location, or automatically redirect users to country specific websites.
Supported output formats are JSON, CSV, XML & YAML. The bulk lookup service allows users to perform batch IP address conversion.
Pricing starting from:
US$12,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ipapi
Key benefits of ipapi
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States and 5 others
Supported Languages
English
Pricing starting from:
US$12,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ipapi
Images
Features
Total features of ipapi: 14
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Reviews
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- Industry: Media Production
- Company size: 2-10 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and GREAT support
Reviewed on 2022/04/07
Pros
This API is incredibly useful for anyone trying to get quick location data, especially for customizing a web experience based on location. Ran into an issue and tried to troubleshoot myself for about 40 minutes before finally reaching out to support. I had expected it would be a day or two before receiving a response, but it was literally minutes and the issue was immediately resolved.
Cons
There was a small issue where my local development environment got flagged as suspicious activity. It was quickly resolved though!
- Industry: Information Services
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Online IP Geolocation services
Reviewed on 2021/02/08
Been an excellent experience. Customer support is top notch even with the free trial.
Been an excellent experience. Customer support is top notch even with the free trial.
Pros
Tried this product with free trial. It definitely suites my dev needs. Was running into an issue with query limits and reached out to [SENSITIVE CONTENT HIDDEN] @ ipapi who quickly resolved my issue. It's an awesome service for me as previously I was using outdated command line tools to do the same job which did not lend itself well to running in isolated environments. IPAPI made all these problems go away and even provided support to me even with the free trial which you don't really see anymore these days (most companies want subscriptions/etc before helping you.) If you need reliable geolocation data for IP addresses, these folks win hands down.
Cons
Haven't found any problems yet that couldn't be resolved either on my own or with the help of IPAPI support.
Response from Kloudend
We are delighted to know that you've found our service useful.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible service
Reviewed on 2021/08/10
The customer support is really bad. I have sent 4 emails and made 3 tickets with reply.
The customer support is really bad. I have sent 4 emails and made 3 tickets with reply.
Pros
It does the job but there are cheaper options out there
Cons
The customer support is really bad. For the prices they charge, you would think you would get a reply when facing issues
Response from Kloudend
Hi James,
We take pride in our support and not responding to support requests has NEVER happened. Is it possible that you are confusing us with someone else (our domain is IPAPI.CO - note the .co in the end, it isn't .com). Customer confusion happens due to other services with similar names.
Our internal investigation shows :
- 99% of support requests received an initial human response within a few hours & 100% within a day (for our paid customers).
- We haven't missed any email and never stopped responding to subsequent followups.
- It's impossible that we would ignore 4 emails from a customer. Please see the other reviews here or on our website ipapi.co or on twitter.com/ipapi_co
To show our commitment to customer satisfaction we wish to dig deeper. We politely request you to share your invoice number at https://ipapi.co/contact/ . If we find that your support requests were unanswered, we would REFUND that month's charges.
We look forward to resolve this.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect solution for up lookup
Reviewed on 2021/02/12
Perfect.
Perfect.
Pros
Lots of information is available for the ip. Also when I had the slightest issue they were overly responsive and solved it immediately. Very rare for an API that gives 1000 calls/day for free.
Cons
Documentation. I wish there was a page that gave you more information about all the potential results. Like what are all the country codes?
Response from Kloudend
Thank you for the feedback Konstantinos. We've started by adding a data repository with country, continent & currency codes here https://github.com/ipapi-co/data .
- Industry: Hospital & Health Care
- Company size: 1 001-5 000 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Accurate, fast, and excellent customer service
Reviewed on 2021/04/23
We need to identify OUS users so that we don't email them with information about drugs that are...
We need to identify OUS users so that we don't email them with information about drugs that are approved only the US. This tool is great for that, and again, their customer service is superlative.
Pros
I find that the accuracy of this product is excellent. Other IP lookups had errors, but IPAPI does not. I found it easy to use, and did its lookups very quickly. And the customer service is amazing - they are super responsive and helpful. I over estimated how many IP addresses I would be processing, and they are giving me a refund. Can't recommend them more highly.
Cons
If you're not using an API, you need to use an executable, which could cause problems in corporate environments that lock down external software usage.
ipapi FAQs
Below are some frequently asked questions for ipapi.Q. What type of pricing plans does ipapi offer?
ipapi offers the following pricing plans:
- Starting from: US$12,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free trial does not require a credit card and you don't need to sign-up either. If you wish to upgrade to our premium plans, please visit : http://ipapi.co/pricing
Q. Who are the typical users of ipapi?
ipapi has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does ipapi support?
ipapi supports the following languages:
English
Q. Does ipapi support mobile devices?
ipapi supports the following devices:
Q. What other apps does ipapi integrate with?
We do not have any information about what integrations ipapi has
Q. What level of support does ipapi offer?
ipapi offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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