About ipapi

ipapi provides web analytics with IP address lookup and location API. The API can be used to find the external IP address programmatically, and lookup location information like city, country, latitude, longitude, timezone and ASN associated with an IP address. Both IPv4 & IPv6 formats are supported.

ipapi enables users to automatically detect and display a user's city / country / timezone from the website or mobile app, and customize the content for a user's geographical location, or automatically redirect users to country specific websites.

Supported output formats are JSON, CSV, XML & YAML. The bulk lookup service allows users to perform batch IP address conversion.

Pricing starting from:

US$12,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ipapi

Key benefits of ipapi

  • Autoscaling servers provide an instant lookup.
  • HTTPS Security
  • A fast API with geographically distributed servers that scale automatically with load.
  • IPv4 & IPv6 support
  • Encrypted payment handling.
  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$12,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ipapi

    Images

    ipapi Software - ipapi - IP Location
    ipapi Software - ipapi - Example
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    ipapi Software - ipapi - IP Location
    ipapi Software - ipapi - Example
    ipapi Software - ipapi - Pricing

    Features

    Total features of ipapi: 14

    • API
    • Access Controls/Permissions
    • Campaign Management
    • Conversion Tracking
    • Geographic Maps
    • Geolocation
    • Goal Setting / Tracking
    • Keyword Tracking
    • Multiple Site Management
    • Pageview Tracking
    • Referral Tracking
    • Search/Filter
    • User Interaction Tracking
    • Visitor Tracking

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    Reviews

    Overall rating

    4,2 /5
    (5)
    Value for Money
    4,3/5
    Features
    4,6/5
    Ease of Use
    4,6/5
    Customer Support
    4,2/5

    Already have ipapi?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5
    Mike D.
    Overall rating
    • Industry: Media Production
    • Company size: 2-10 Employees
    • Used Monthly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use and GREAT support

    Reviewed on 2022/04/07

    Pros

    This API is incredibly useful for anyone trying to get quick location data, especially for customizing a web experience based on location. Ran into an issue and tried to troubleshoot myself for about 40 minutes before finally reaching out to support. I had expected it would be a day or two before receiving a response, but it was literally minutes and the issue was immediately resolved.

    Cons

    There was a small issue where my local development environment got flagged as suspicious activity. It was quickly resolved though!

    Chris W.
    Overall rating
    • Industry: Information Services
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Online IP Geolocation services

    Reviewed on 2021/02/08

    Been an excellent experience. Customer support is top notch even with the free trial.

    Been an excellent experience. Customer support is top notch even with the free trial.

    Pros

    Tried this product with free trial. It definitely suites my dev needs. Was running into an issue with query limits and reached out to [SENSITIVE CONTENT HIDDEN] @ ipapi who quickly resolved my issue. It's an awesome service for me as previously I was using outdated command line tools to do the same job which did not lend itself well to running in isolated environments. IPAPI made all these problems go away and even provided support to me even with the free trial which you don't really see anymore these days (most companies want subscriptions/etc before helping you.) If you need reliable geolocation data for IP addresses, these folks win hands down.

    Cons

    Haven't found any problems yet that couldn't be resolved either on my own or with the help of IPAPI support.

    Response from Kloudend

    We are delighted to know that you've found our service useful.

    James D.
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Terrible service

    Reviewed on 2021/08/10

    The customer support is really bad. I have sent 4 emails and made 3 tickets with reply.

    The customer support is really bad. I have sent 4 emails and made 3 tickets with reply.

    Pros

    It does the job but there are cheaper options out there

    Cons

    The customer support is really bad. For the prices they charge, you would think you would get a reply when facing issues

    Response from Kloudend

    Hi James,

    We take pride in our support and not responding to support requests has NEVER happened. Is it possible that you are confusing us with someone else (our domain is IPAPI.CO - note the .co in the end, it isn't .com). Customer confusion happens due to other services with similar names.

    Our internal investigation shows :

    - 99% of support requests received an initial human response within a few hours & 100% within a day (for our paid customers).

    - We haven't missed any email and never stopped responding to subsequent followups.

    - It's impossible that we would ignore 4 emails from a customer. Please see the other reviews here or on our website ipapi.co or on twitter.com/ipapi_co

    To show our commitment to customer satisfaction we wish to dig deeper. We politely request you to share your invoice number at https://ipapi.co/contact/ . If we find that your support requests were unanswered, we would REFUND that month's charges.

    We look forward to resolve this.

    Konstantinos F.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Perfect solution for up lookup

    Reviewed on 2021/02/12

    Perfect.

    Perfect.

    Pros

    Lots of information is available for the ip. Also when I had the slightest issue they were overly responsive and solved it immediately. Very rare for an API that gives 1000 calls/day for free.

    Cons

    Documentation. I wish there was a page that gave you more information about all the potential results. Like what are all the country codes?

    Response from Kloudend

    Thank you for the feedback Konstantinos. We've started by adding a data repository with country, continent & currency codes here https://github.com/ipapi-co/data .

    Alana C.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001-5 000 Employees
    • Used for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Accurate, fast, and excellent customer service

    Reviewed on 2021/04/23

    We need to identify OUS users so that we don't email them with information about drugs that are...

    We need to identify OUS users so that we don't email them with information about drugs that are approved only the US. This tool is great for that, and again, their customer service is superlative.

    Pros

    I find that the accuracy of this product is excellent. Other IP lookups had errors, but IPAPI does not. I found it easy to use, and did its lookups very quickly. And the customer service is amazing - they are super responsive and helpful. I over estimated how many IP addresses I would be processing, and they are giving me a refund. Can't recommend them more highly.

    Cons

    If you're not using an API, you need to use an executable, which could cause problems in corporate environments that lock down external software usage.

    Showing 5 reviews of 5 Read all reviews

    ipapi FAQs

    Below are some frequently asked questions for ipapi.

    ipapi offers the following pricing plans:

    • Starting from: US$12,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Free trial does not require a credit card and you don't need to sign-up either. If you wish to upgrade to our premium plans, please visit : http://ipapi.co/pricing

    ipapi has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    ipapi supports the following languages:

    English

    ipapi supports the following devices:

    We do not have any information about what integrations ipapi has

    ipapi offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base

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