Backlog

Backlog

Online project management tool for developers

4.5/5 (47 reviews)

Backlog Overview

Backlog is an all-in-one project management tool for developers and their teams with capabilities such as issue tracking, version control and wiki on a single platform. Core features include projects, burndown charts, Gantt charts, issues, watchlists, subtasking, comment threads, file sharing and bug tracking. The platform is intuitive for non-developers and can be accessed while on the go via mobile app for Android and iOS.

Backlog helps users prioritize and manage tasks within projects through collaboration across teams and to-do lists, while tracking overall progress. Users can communicate project updates, discuss plans, and submit work requests to teams, and securely share files, from legal documents to web design work. Backlog helps keep users up to date on overall project status and provides cumulative summaries and individual milestone tracking.

Backlog automatically generates and updates Gantt charts in real time to help with project planning, allowing users to slice and dice charts by assignee, milestone or category, and export to Excel. Version control features provide web-based, Git and Subversion repositories for engineering and design teams with no installation required. Built-in features include custom fields, user permissions, email integration, and wiki for creating meeting notes, project plans, and product requirements.

Backlog enables project management while on the go with its mobile app for iOS and Android that allows users to keep track of issue changes and comments, and get mobile alerts and notifications anywhere.

Pricing

Starting from
US$18,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Japan, Latin America, United States

Supported Languages

English, Japanese

Backlog Reviews

Overall rating
4.5/5
96% positive reviews
26
Excellent
19
Very good
1
Average
1
Poor
0
Terrible
Hai N.

Some Uncomfortable

Used Daily for 1+ year
Reviewed on 2018/12/17
Review Source: Capterra

Very good expect 2 thinks above

Pros

- Grantt chart and burndown chart..

Cons

1. It's "Copy custom Fields From other Project" in [Project Settings] -> [Custom Field]
=> I dont know why "(※ Relation with issue types not copied)". It's very uncomfortable for me and someone manage like me.
=> Our Company have Standard Custom Field for all Project about 100 Custom FIled and some Custom Issue Type. When I Open the new Project , I just wanna Copy all Custom Field and Issue Type from Old Project.
But not like this, just copy Customfield and Availabes all Issue types. After that, I must to click 1 by 1 to fix, or delete. It's take many time from me. how long i will spent for fix that with 100 custom Field and Custom Issue Type????
Please think about that. and fix this
I just want to Copy all Custom Field + Issue Type from the old Project to New Project. and button delete all Custom Field
2. It's Add a Group of member to Old/Archive Project.
=> It's very hard. I have alrd 100+ project archive and click 1 by 1 to add a Group member. so bad.really bad.
Please add a Button add a Group of member to all Project or atleast let our choose list project to add.
Thank you

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Daniel O.

At first Backlog seems like a bit much but now our team could not function with out it.

Used Daily for 6-12 months
Reviewed on 2017/08/31
Review Source: Capterra

Streamlined workflow and the ability to see who's accountable for what and where projects are.

It's help us stay on track and keep projects under budget and on time.

Pros

It's task oriented without feeling like a burden. Other project management tools I've used feel like glorified lists but Backlog offers a lot more.

Getting your team on board is difficult but the flow of using Backlog makes sense and came natural for us. We work 100% remotely so if it didn't work we would know right away something wasn't right.

Cons

For us, one of the strengths about Backlog is the integrations with Typetalk. We use both but I do with they were more tightly integrated.

For example, simply using at mentions on Backlog. Messages from Backlog issues go to Typetalk and we use @username to create an alert on Typetalk at the same time.

This might be particular to our team but it's really helpful. When I type (@) on a Backlog comment or description I want the list of usernames to show.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ivan B.

backlog.com better than many "Goliath" systems

Used Daily for 6-12 months
Reviewed on 2018/10/30
Review Source: Capterra

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros

neat design supporting easy of use
all necessary functions available on-click
excellent for agile approach
clear and easy administration of projects, people etc.
integration with email and MS Excel (exports)
subtasking
no-time to get started and leverage the tool by users
fast and responsive design
standalone application for iOS

Cons

nothing essential
maybe more storage space included in plans
better numbering of subtasks (to include number of parent issue)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Excellent ,easy to adopt,easy to use

Used Daily for 6-12 months
Reviewed on 2019/02/11
Review Source: Capterra

We are using the Backlog tool on 2 projects with a total of c. 30 people involved. For one of those, it is used solely as an issue tracker. For the other one, it is used as the main tool for managing the project( keeping the track of backlog items, version, milestones, question, improvements....) Wiki is widely used for changelogs and manuals. Project documentation is stored in the Files section.
The whole team ( especially the upper management) is really satisfied with the tool and we will keep on using it for upcoming projects.
It also has gained some traction in the entire company so other teams are using it with the same results and satisfaction.

Pros

- easy to use
- Wiki functionality
- ability to add a custom category and issue types
- dashboard and recent activity
- search functionality works excellent
- support team

Cons

- lacks the ability to add custom status for issues (starter plan)
- mail notifications are sent to the assignees only, but not the one notified in the notify field

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Deny P.

Common software in Japanese Company

Used Daily for 2+ years
Reviewed on 2019/02/11
Review Source: Capterra

I use this software maintaining the offshore project from Japan, this software mostly good, never hang or shut down, because this software conduct the maintenance after the office work.

Overall this software is good for maintaining the projects.
Thank you

Pros

1. We can attach project file into the software.
2. We can track by the project category.

Cons

The interface not so attractive, that's why Japanese people mostly like this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
User Recommendation
8.5/10
Based on 47 reviews
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Backlog Pricing

Starting from
US$18,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Free forever plan for 10 users

Starter: $18 per month, billed annually or $20 per month, billed monthly

Standard: $90 per month, billed annually or $100 per month, billed monthly

Premium: $157.50 per month, billed annually or $175 per month, billed monthly

Value for Money
4.1/5
Based on 47 reviews
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Backlog Features

  • API
  • Activity Dashboard
  • Collaboration Tools
  • Commenting
  • Gantt Charts
  • Prioritizing
  • Project Management
  • Projections

  • Activity Tracking
  • Automatic Notifications
  • Collaborative Workspace
  • Drag & Drop Interface
  • Progress Tracking
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Timesheets
Features
4.3/5
Based on 47 reviews
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Additional information for Backlog

Key features of Backlog

  • Bug & issue tracking
  • Burndown charts
  • Collaboration
  • Custom fields
  • Email integration
  • File sharing
  • File storage
  • Gantt charts
  • Idea management
  • Meeting notes
  • Milestones
  • Mobile apps for Android and iOS
  • Prioritization
  • Product requirements
  • Product roadmapping
  • Project management
  • Project summary reports
  • Real-time Gantt charts
  • Secure file sharing
  • Supports agile
  • Supports waterfall
  • Testing / QA management
  • To-do list
  • User permissions
  • Version control
  • Wikis
  • Work requests

Benefits

  • Track bugs and projects on one platform: Helpful for clients and non-technical teams to report bugs.

  • Keep tasks organized: Task management with parent and child issues, task assignees, and comment threads.

  • Collaborate on code: Backlog provides Git and Subversion repositories as well as a web-based repository browser with no installation required.

  • See it all: Watch projects as they progress with automatically generated Gantt and burndown charts. Track changes with Git and Subversion repositories.

  • Stay in the loop: Activity feeds and watchlists help keep an eye on relevant work and deadlines.

  • Backlog FAQs

    Below are some frequently asked questions for Backlog.

    Q. What type of pricing plans does Backlog offer?

    Backlog offers the following pricing plans:

    Starting from: US$18,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Free forever plan for 10 users

    Starter: $18 per month, billed annually or $20 per month, billed monthly

    Standard: $90 per month, billed annually or $100 per month, billed monthly

    Premium: $157.50 per month, billed annually or $175 per month, billed monthly

    Q. What are the main features of Backlog?

    Backlog offers the following features:

    • Bug & issue tracking
    • Burndown charts
    • Collaboration
    • Custom fields
    • Email integration
    • File sharing
    • File storage
    • Gantt charts
    • Idea management
    • Meeting notes
    • Milestones
    • Mobile apps for Android and iOS
    • Prioritization
    • Product requirements
    • Product roadmapping
    • Project management
    • Project summary reports
    • Real-time Gantt charts
    • Secure file sharing
    • Supports agile
    • Supports waterfall
    • Testing / QA management
    • To-do list
    • User permissions
    • Version control
    • Wikis
    • Work requests

    Q. Who are the typical users of Backlog?

    Backlog has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Backlog support?

    Backlog supports the following languages:

    English, Japanese

    Q. What type of pricing plans does Backlog offer?

    Backlog has the following pricing plans:

    Free, Subscription

    Q. Does Backlog support mobile devices?

    Backlog supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Backlog integrate with?

    Backlog integrates with the following applications:

    Microsoft Excel

    Q. What level of support does Backlog offer?

    Backlog offers the following support options:

    FAQs, Knowledge Base, Online Support