ChannelGrabber

Channel, stock, order & inventory management for eCommerce

About ChannelGrabber

ChannelGrabber simplifies online selling for small to mid-sized online retailers by providing a central place them to manage their inventory, stock levels, orders and dispatching for eBay, Amazon and web stores. ChannelGrabber provides a unified, single login point from which sellers can manage stock levels and sales across multiple channels.

The platform links and syncs inventory across channels, enabling retailers to advertise the same products across Amazon, eBay and their online store, without ever overselling. Real time inventory and stock level updates ensure that when a product is sold, stock levels are updated across all channels.

Key benefits of ChannelGrabber

  • Avoid overselling with ChannelGrabber, which updates stock-levels across channels in real time, as orders are received.

  • Print labels, branded invoices and dispatch orders in just a few clicks, and bring your courier and accounting needs under one roof.

  • ChannelGrabber integrates with marketplaces, web stores and shipping carriers, enabling the management of entire online business through one single location.

  • Improve customer feedback and your seller reputation by automatically creating and sending receipts as soon as an order is dispatched.

  • Devices

    Business size

    S M L

    Markets

    United Kingdom, United States

    Supported Languages

    English

    Images

    View 3 more
    ChannelGrabber video
    ChannelGrabber screenshot: ChannelGrabber screenshot:

    Features

    Total features of ChannelGrabber: 55

    • API
    • Alerts/Notifications
    • Backorder Management
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • CRM
    • Cataloging/Categorization
    • Channel Management
    • Cost Tracking
    • Customer Database
    • Customizable Branding
    • Customizable Templates
    • Data Import/Export
    • Dispatch Management
    • Email Marketing
    • Forecasting
    • Inventory Control
    • Inventory Management
    • Inventory Optimization
    • Inventory Tracking
    • Invoice Management
    • Kitting
    • Label Printing
    • Labeling
    • Marketplace Integration
    • Multi-Channel Distribution
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Location
    • Multi-Store
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Point of Sale (POS)
    • Product Catalog
    • Purchase Order Management
    • Purchasing & Receiving
    • Real-time Updates
    • Receipt Management
    • Recurring Orders
    • Reporting/Analytics
    • Returns Management
    • Sales Tax Management
    • Search/Filter
    • Shipping Labels
    • Shipping Management
    • Shopping Cart
    • Special Order Management
    • Stock Management
    • Supplier Management
    • Third Party Integrations
    • Warehouse Management
    • eCommerce Management

    Alternatives

    Cin7

    4,3
    #1 Alternative to ChannelGrabber
    Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and...

    QuickBooks Commerce

    4,3
    #2 Alternative to ChannelGrabber
    QuickBooks Commerce (formerly TradeGecko) is powerful cloud-based inventory and order management software for growing...

    SalesWarp

    4,8
    #3 Alternative to ChannelGrabber
    Our cloud-based software seamlessly syncs all sales channels & optimizes fulfillment operations so that retailers can...

    Brightpearl

    4,3
    #4 Alternative to ChannelGrabber
    Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects...

    Reviews

    Overall rating

    4,3 /5
    (19)
    Value for Money
    4,2/5
    Features
    4/5
    Ease of Use
    4,3/5
    Customer Support
    4,7/5

    Already have ChannelGrabber?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 19
    Julian H.
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Simple and time saving!

    Reviewed on 2017/08/10

    Pros

    Simple to setup. I've had a little experience with this sort of software before, but anyone could do it with a bit of research and manual reading. CG have good user guide pages which should help you through any questions. If you don't find the answers you need there's always help chat and they'll speak to you on the phone if you need. All my advisors have been most helpful - they have always come back to quickly and efficiently. Now the system is all up and running it really saves time as you can see orders, shipping, messages, and stock levels in one place. We use DPD local for our shipping and CG works really well for label printing and tracking of our orders. Good job guys!

    Cons

    CG maybe missing a few features of 'larger' fulfilment software out there, but it's always in development and these will probably be added in the future. I've been told they will be adding all the features i would like in the future. These being - creating products within CG, SKU/product linking across sales channels, and a reporting page for sales performance, low stock etc. That said, the current features and the entry level costs for using this software are very, very reasonable, so i'm happy to recommend it. I'm looking forward to seeing how this involves.

    Gavin B.
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A great value simple to use piece of software, that comes with 5 star support

    Reviewed on 2017/08/08

    stock mangament, and easy label printing

    stock mangament, and easy label printing

    Pros

    It manages my stock between selling channels with very little problems, the support service it great to, and best of all its good value compared with its competitors

    Cons

    I dont really have much bad to say, when a problem does arise its quickly fixed, the guys at support are helpful and friendly, my only slight recomendation to improve is the speed which it sincs at, if you have a good selling product you may sell it on amazon and ebay at the same time causing a oversell, the speed is good but can take around 10 minutes to sync, if they could get that almost instant it would be perfect.

    Liviu M.
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Stay away from them, not worth the money and the time wasted

    Reviewed on 2020/05/28

    Perhaps it was a good solution but now it isn't anymore. Full of bugs, you have to troubleshoot...

    Perhaps it was a good solution but now it isn't anymore. Full of bugs, you have to troubleshoot everything, outdated, very unintuitive/counterintuitive, limited, hard to use, not worth £500(£400 in my case) setup fee and £150 per month + VAT.
    And there are no refunds.
    Products from Amazon were not imported nor posted, product variations images not imported, no option to export products and edit details, you have to edit them 1 by 1.SAme for listing on Amazon or Ebay
    Signed me up on app.orderhub.io for stock management and on channelgrabber as a listing tool, so you gotta maintain 3 websites, your own plus 2 from them.
    The list can go on and on.
    Unless you have simple products, stay away from them, not worth the money and the time wasted

    Pros

    The support team was okay and product import from woocommerce - but not without glitches

    Cons

    not much to like, this was an awful and expensive experience

    Marius C.
    Overall rating
    • Industry: Consumer Electronics
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very light interface, so easy to do a lot of things!

    Reviewed on 2017/08/09

    Efficiency, time saving, great interface than anybody can use.

    Efficiency, time saving, great interface than anybody can use.

    Pros

    Multichannel, communication module incorporated (no need to deal with amazon and eBay page anymore for replying to customers), very quick.

    Cons

    The only one would be for now the multi asin capability for amazon, but as I understood will be ready in few weeks!

    John T.
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    I've used a lot of software over the years, this is clean, neat and I reckon, good value for...

    Reviewed on 2017/10/15

    more time, more information

    more time, more information

    Pros

    Extremely easy to use with a very logical flow, it saves a lot of rummaging about in eBay and Amazon, and so saves hours of messing about keeping track of things. The User order interface is very well designed and the link between orders/messages/site is very neat.

    Very easy to set up
    Very easy to import products
    Order interface very well designed
    Good value for small/medium business

    Cons

    Would really like to see some extra user defined fields in the products area. Not sure about the title- honestly the software is much more elegant than the name 'Channel Grabber' implies. Channel Simplicity or Channel Solution would better describe it.
    Would like:
    User defined inventory fields
    link from orders to products
    no eBay launch from the site
    To be fair, if it had the above then costs would justifiably be higher!

    Showing 5 reviews of 19 Read all reviews

    ChannelGrabber FAQs

    Below are some frequently asked questions for ChannelGrabber.

    ChannelGrabber offers the following pricing plans:

    • Starting from: £150,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    We do not have any information about ChannelGrabber features

    ChannelGrabber has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    ChannelGrabber supports the following languages:

    English

    ChannelGrabber supports the following devices:

    ChannelGrabber integrates with the following applications:

    Bigcommerce, KashFlow, Magento Commerce, OpenCart, PrestaShop, QuickBooks Online Advanced, Quickbooks Online, Shopify, Volusion, WooCommerce, Xero, ekmPowershop

    ChannelGrabber offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for ChannelGrabber.