BiT Dealership Software

Web-based dealership management software

4 /5 (13 reviews) Write a Review!

BiT Dealership Software Overview

What is BiT Dealership Software?

Cloud-based system for managing inventory, work orders, and sales, storage, including lead management and CRM for dealers, service businesses and marinas. BiT Dealer Management Software includes modules including a powersports dealer management system, powersports repair shop system, RV dealership system, OPE dealership system, as well as marine management solutions.

BiT Dealership Software Overview

Pricing

Starting from
US$198,00/month

Pricing options

Free Trial
Subscription
Value for money

There is no initial fee and no contract term. The basic system starts at $198/month for a single user and increases as more users and departments are added. Details are available at www.bitdms.com/pricing


BiT Dealership Software Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Price updates
Stock information
Order information
Stock management
Service list
Work order preview
BiT Dealership Software video BiT Dealership Software screenshot: Price updates BiT Dealership Software screenshot: Stock information BiT Dealership Software screenshot: Order information BiT Dealership Software screenshot: Stock management BiT Dealership Software screenshot: Service list BiT Dealership Software screenshot: Work order preview

BiT Dealership Software Reviews

BiT Dealership Software Reviews

Overall rating
4
/
5
Excellent
5

Very good
3

Average
5

Poor
0

Terrible
0

Value for Money
4,3
Features
4
Ease of Use
4
Customer Support
4,2
62% recommended this app
Scott K.

When looking for software we looked for ease of use, value and customer support, got it all...


Jenny S.

Complete management software for a great price

Bit is a full service DMS Cloud based so I can see my business from everywhere! And there is not a huge upfront cost. This was a huge factor for us. I recommend BIT to anyone looking to upgrade and streamline their Marine software.


Gil B.

Clunky Program- Customer Service is AWESOME

Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped up and is addressing our issues. They have resolved one issue and are working on the others! Thank you Bit!


Jason N.

Best business decision we made! Easy to use software, excellent customer support.

Helps make our business run more efficiently.


Jon K.

very long term user, like the system but hard to learn


Scott K.
Industry: Maritime
Company size: 11-50 Employees

When looking for software we looked for ease of use, value and customer support, got it all with BiT

Used Daily for 2+ years
Reviewed on 2017/08/11
Review Source: Capterra

Pros

Ease of use and customer support have always been a key feature. We have fast turnaround on all support requests. We look at the support team at BiT as part of our team and all we have to do is make a quick phone call to get that support. BiT has offered the dealership a way to expand our data base and have quick turnaround on finance deals and over the counter sales. Inventory management has also been taken to the next level. Actually being able to see what parts we have in stock and what needs to be ordered has increase efficiency and saved money by not have too many overstock items.

Cons

Really not many cons, being web based can have issues with internet disruption but that very rarely occurs, mostly during major storms. Biggest thing we see is not being able to use the entire program, there are a lot of features we currently do not use but are working towards implementation.

Response from BiT Dealership Software

Scott,
Thank you for the detailed review.
Best regards

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jenny S.
Industry: Maritime
Company size: 2-10 Employees

Complete management software for a great price

Used Daily for 1-5 months
Reviewed on 2019/02/22
Review Source: Capterra

Bit is a full service DMS Cloud based so I can see my business from everywhere! And there is not a huge upfront cost. This was a huge factor for us. I recommend BIT to anyone looking to upgrade and streamline their Marine software.

Pros

The bit system has allowed us to integrate our Boat Sales Service and retail store into one system. Plus it integrates with Quick books. Bit loaded all of our vendors and products into the system. Huge time savings!
We now have an accurate Inventory. Bit makes it easy. Pricing tabs allow us to make instant decisions in regard to profitability. I can see when pricing a boat all my costs and profit margin. Plus Bit support is outstanding! They respond very quickly, research issues and follow up with better ways of working with the system. Adapting to new software is hard but Bit makes is easy and painless.

Cons

The only reason I didn't give Bit 5 stars and "Ease of use" is because it's hard to adjust to new software. I's not a problem with them. I just have to go over it a couple of times. But the software support is happy to go over the same thing with me as many times as I need it.

Response from BiT Dealership Software

Jenny,
On behalf of our Support team I want to thank you for your business and for the kind feedback. The team works really hard to get new businesses up and running and to help you grow with the software as well as tending to issues as they come up. It's really nice of you to recognize them and their earnest efforts to help. Thank you, Ed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gil B.
Industry: Retail
Company size: 2-10 Employees

Clunky Program- Customer Service is AWESOME

Used Daily for 2+ years
Reviewed on 2017/08/19
Review Source: Capterra

Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped up and is addressing our issues. They have resolved one issue and are working on the others! Thank you Bit!

Pros

Interchangeable parts, alt number use, open work order look up, work order task separation. pick list import for invoices. ****UPDATE- Since my original review Bit has really stepped up and looked into many of our concerns. They have resolved the issue with motor information when looking up work orders. They are also working to resolve the other issues we are having. I would say that Bit does listen to the concerns and issues of their customers and does work to make their software better.

Cons

Not being able to use the same part number from different vendors. Persona allows you to have the same number from different vendors it just opens a screen that you chose which vendor part you wanted.****(This issue was resolved)- when you put a motor in multiple WO for same customer and you need to quickly look up the order you have to have the WO# because it does not list the motor numbers in look up it only lists models. if you have a motor only it should be listed in the quick look up also. Not being able to delete a line- if you punch in the wrong part number then you can not delete from order. If i haven't saved the order yet I should be able to delete parts from it- I see this because of the parts number issue earlier mentioned. When a unit sales to a customer the unit should be automatically added to them as a unit so when it comes in for service it shouldn't have to duplicated into that part of the system.

Response from BiT Dealership Software

Gil,
Thank you for letting me know you are having difficulty, and for El Dorado Cycle and Outdoor Equipment being a customer for almost 3 years. Enhancement to address the engine info in the work order lookup has been in process and will be in the next update. BiT doesn't allow the removal of parts from an invoice for internal control purposes, but I see how you would want to remove a part before leaving the invoice and I will see how soon we can make that happen. It also sounds like you have questions about using interchangeable parts to manage similar parts from multiple vendors. We recently posted a how-to video on interchangeables, but I will have someone in Support call you tomorrow to discuss that as well as the process you are using when selling units. The information should be transferring to service so I am curious what process you are using.
Thank you

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Jason N.
Industry: Retail
Company size: 11-50 Employees

Best business decision we made! Easy to use software, excellent customer support.

Used Daily for 2+ years
Reviewed on 2017/08/10
Review Source: Capterra

Helps make our business run more efficiently.

Pros

Automatic backups, automatic import of parts pricefile updates. Easy to use, easy to customize to our individual needs.

Cons

Having to re-type user id switching between service and parts side, then again to open invoice or work order. Will not open cash register. When you have an existing customer and they have a change in address or phone #, if you update the info it will not transfer over until you get out of invoice and reopen it.

Response from BiT Dealership Software

Jason,
Thank you for the thoughtful review. I will have someone follow up with you regarding the cash drawer. Also, the prompt for user ID is a setting. Let us know if you want us to turn off the prompt.
Thanks and regards

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jon K.
Industry: Retail
Company size: 11-50 Employees

very long term user, like the system but hard to learn

Used Daily for 2+ years
Reviewed on 2017/08/10
Review Source: Capterra

Pros

inventory management & work orders does what we basically need but know there is much more it can do but don't know how to implement. accounting is working fine.

Cons

report writing is very hard to do unless you have been taught and do it regularly. hard to learn new features as training is expensive and hard to get. user manuals to my knowledge are limited.

Response from BiT Dealership Software

Jon,
Thank you for your review and feedback and for being a BiT customer since 1999!
Best regards

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7,8/10
Based on 13 user ratings
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BiT Dealership Software Pricing

BiT Dealership Software Pricing

Starting from
US$198,00/month
Free Trial
Subscription
Value for money

There is no initial fee and no contract term. The basic system starts at $198/month for a single user and increases as more users and departments are added. Details are available at www.bitdms.com/pricing

There is no initial fee and no contract term. The basic system starts at $198/month for a single user and increases as more users and departments are added. Details are available at www.bitdms.com/pricing

Value for Money
4,3/5
Based on 13 user ratings
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BiT Dealership Software Features

BiT Dealership Software Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4/5
Based on 13 user ratings
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Categories

Additional information for BiT Dealership Software

Additional information for BiT Dealership Software

Key features of BiT Dealership Software

  • Accounting
  • Accounting integration
  • Billing & invoicing
  • Billing rate management
  • Boat maintenance
  • CRM integration
  • Contract management
  • Cost tracking
  • Customer history
  • Data storage management
  • Document storage
  • F&I management
  • Inventory control
  • Inventory tracking
  • Job scheduling
  • Lead management
  • Maintenance scheduling
  • Marina management
  • Online inventory
  • POS
  • Parts management
  • Prospecting tools
  • Quote management
  • Recurring billing
  • Sales integration
  • Sales management
  • Sales orders
  • Sales tracking
  • Scheduling
  • Service department
  • Storage management
  • Work order management

Benefits

  • Point of sale

  • Storage management

  • Work order management

  • Sales and finance management

  • BiT Dealership Software FAQs

    BiT Dealership Software FAQs

    Below are some frequently asked questions for BiT Dealership Software.

    Q. What type of pricing plans does BiT Dealership Software offer?

    BiT Dealership Software offers the following pricing plans:

    Starting from: US$198,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    There is no initial fee and no contract term. The basic system starts at $198/month for a single user and increases as more users and departments are added. Details are available at www.bitdms.com/pricing

    Q. What are the main features of BiT Dealership Software?

    BiT Dealership Software offers the following features:

    • Accounting
    • Accounting integration
    • Billing & invoicing
    • Billing rate management
    • Boat maintenance
    • CRM integration
    • Contract management
    • Cost tracking
    • Customer history
    • Data storage management
    • Document storage
    • F&I management
    • Inventory control
    • Inventory tracking
    • Job scheduling
    • Lead management
    • Maintenance scheduling
    • Marina management
    • Online inventory
    • POS
    • Parts management
    • Prospecting tools
    • Quote management
    • Recurring billing
    • Sales integration
    • Sales management
    • Sales orders
    • Sales tracking
    • Scheduling
    • Service department
    • Storage management
    • Work order management

    Q. Who are the typical users of BiT Dealership Software?

    BiT Dealership Software has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does BiT Dealership Software support?

    BiT Dealership Software supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does BiT Dealership Software offer?

    BiT Dealership Software has the following pricing plans:

    Subscription

    Q. Does BiT Dealership Software support mobile devices?

    We do not have any information about what devices BiT Dealership Software supports

    Q. What other apps does BiT Dealership Software integrate with?

    BiT Dealership Software integrates with the following applications:

    QuickBooks Online, QuickBooks Online Advanced

    Q. What level of support does BiT Dealership Software offer?

    BiT Dealership Software offers the following support options:

    Phone Support, Knowledge Base, Online Support, Video Tutorials