Omnify

Omnify

eCommerce & scheduling for fitness, sports & wellness groups

4.2/5 (51 reviews)

Omnify Overview

Omnify is an eCommerce & scheduling platform for sports, wellness and fitness businesses, with features for operations automation, task management and online payments. With features including a POS, payment processing, online booking, employee management, event ticketing, customer management, email marketing, task automation, reporting and more, Omnify aims to provide small businesses with an all-in-one solution for business management.

The advanced scheduling tools within Omnify allow business users to create classes and events within the calendar tool and give clients the opportunity to book from anywhere, using any device. Custom pricing can be assigned to events, and users are able to accept registrations, manage memberships and sell tickets or packages within the Omnify app using the in-built POS feature. The Omnify front-desk provides a POS for client bookings and payment processing, and facilitates the input of cash or check payments so that sales reports are always accurate. Clients can also check themselves in using the front-desk features, and staff can manage no shows, cancellations and refunds, as well as check availability in real time, create discounts and send payment links or invoices to customers.

In addition to scheduling, Omnify also provides the tools for customer management including customer profiles, the storage of client information, integration with social media accounts, data import and export, customer segmentation, and waivers. For added ease, actions such as invoicing, payments, and waitlist management can be automated, and reminders for events or payments can be automatically sent to customers.

Pricing

Starting from
US$19,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, United States

Supported Languages

English

Omnify Reviews

Overall rating
4.2/5
82% positive reviews
25
Excellent
17
Very good
6
Average
0
Poor
3
Terrible
Aidan D.

Omnify is a powerful and flexible platform with a huge amount of potential and it’s getting better!

Used Daily for 1-5 months
Reviewed on 2018/09/13
Review Source: Capterra

If you are a school (primary or secondary) or cooperation offering individual sessions or blocks of classes, this is without doubt the platform to use.

Pros

After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers.

From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online.

The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted.

The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner.

Cons

As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anita d M.

Good Booking System and the Support has been brilliant

Used Daily for 1-5 months
Reviewed on 2018/01/19
Review Source: Capterra

The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate.

Pros

I love that I can use it for both booking clients and for my course bookings all in one system.

Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this.

It has been easy to use and the support when I have had problems has been quick and responsive.

Cons

Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one.

My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Group bookings

Used Daily for 6-12 months
Reviewed on 2019/01/30
Review Source: Capterra

Omnify customer service were very helpful. It took me a while to get to grips with everything but always got word back from team quickly. Still a lot more i need to figure out on it though to get full use.

Pros

-Ease for clients to book in.
- adding my own images
- option for private appointment bookings
- my own app

Cons

If added an extra class lets say on thursday, i couldn't arrange the classes and slot it into where the rest of Thursday classes were.

The phone did not always should up everything that should have been on the screen depending on phones.

This was also the case when someone needed to change card details. Change card was on the bottom of screen so does not appear on everyone's app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Conrad K.

Omnify has been a game changer and propelled my yoga business to the next level.

Used Daily for 1+ year
Reviewed on 2018/04/05
Review Source: Capterra

Easiest software for scheduling my yoga classes.

Pros

First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

Cons

It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Shannon R.

Makes Selling services Online Easy

Used Weekly for 1+ year
Reviewed on 2018/11/29
Review Source: Capterra

Customer service is fantastic. I had a few issues when I first started due to not knowing how to use the platform but they were very patient and provided all the support I needed. The UI is easy to understand and support is great.

Pros

You can get up and running selling services or booking appointments online in about an hour. Very easy to setup and use. They have template options for many types of businesses and services so it should be easy finding one that fits your needs. Perfect for adding on to an existing website without having to make major changes to your existing site, simple sub-domain setup and you are ready to go.

Cons

While the templates are nice and easy to customize, if you want detailed customizations you will need to know how to code or have a developer on hand.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Omnify Pricing

Starting from
US$19,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Lite - $19/month
Studio - $49/month
Business - $69/month
Advanced - $99/month

Steal Deal - Annual plans starting from $99!

Omnify Features

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Electronic Payments
  • Event Scheduling
  • POS
  • Recurring Billing
  • Time & Attendance Tracking

  • Attendance Management
  • Automated Billing
  • Billing & Invoicing
  • Registration Management
  • Reporting & Statistics
  • Website Integration

Additional information for Omnify

Key features of Omnify

  • Access control
  • Activity dashboard
  • Appointment Scheduling
  • Automatic notifications
  • Automatic reminders
  • Booking management
  • Calendar management
  • Cataloging / categorization
  • Check-in manager
  • Class Management
  • Class scheduling
  • Client portal
  • Credit card processing
  • Custom landing pages
  • Customer accounts
  • Customer database
  • Customer experience management
  • Customer segmentation
  • Customizable branding
  • Customizable templates
  • Discount management
  • Electronic payments
  • Email marketing
  • Email templates
  • Employee portal
  • Event calendar
  • Event scheduling
  • Event ticketing
  • Event triggered email
  • Facility management
  • Facility scheduling
  • Filtered views
  • Golf clubs
  • Group scheduling
  • Import / export data
  • Invoice management
  • Invoice processing
  • Landing page templates
  • Membership management
  • Mobile integration
  • Online booking integration
  • POS
  • Payment processing
  • Recurring billing
  • Sales reporting
  • Scheduling
  • Subscriber management
  • Tagging
  • Time & attendance tracking
  • Widgets

Benefits

  • Access Omnify’s trainer portal to view staff schedules, check-in attendees, send notifications for class delays, and more, all of which can be done on-the-go using the mobile app.

  • Create a personalized landing page and app with custom colors, logos, photos, fonts, text and more, and generate customized widgets to add to any website.

  • Target specific customers with Omnify’s email marketing which allows users to generate and automate promotional emails by choosing from templates and personalizing.

  • Motivate current customers and attract new ones by offering discounts on Groupon, Living Social, and other couponing sites.

  • Handle all business operations from the Omnify dashboard including staff management, sales reporting, calendar management, access control, and more.

  • Omnify FAQs

    Below are some frequently asked questions for Omnify.

    Q. What type of pricing plans does Omnify offer?

    Omnify offers the following pricing plans:

    Starting from: US$19,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Lite - $19/month
    Studio - $49/month
    Business - $69/month
    Advanced - $99/month

    Steal Deal - Annual plans starting from $99!

    Q. What are the main features of Omnify?

    Omnify offers the following features:

    • Access control
    • Activity dashboard
    • Appointment Scheduling
    • Automatic notifications
    • Automatic reminders
    • Booking management
    • Calendar management
    • Cataloging / categorization
    • Check-in manager
    • Class Management
    • Class scheduling
    • Client portal
    • Credit card processing
    • Custom landing pages
    • Customer accounts
    • Customer database
    • Customer experience management
    • Customer segmentation
    • Customizable branding
    • Customizable templates
    • Discount management
    • Electronic payments
    • Email marketing
    • Email templates
    • Employee portal
    • Event calendar
    • Event scheduling
    • Event ticketing
    • Event triggered email
    • Facility management
    • Facility scheduling
    • Filtered views
    • Golf clubs
    • Group scheduling
    • Import / export data
    • Invoice management
    • Invoice processing
    • Landing page templates
    • Membership management
    • Mobile integration
    • Online booking integration
    • POS
    • Payment processing
    • Recurring billing
    • Sales reporting
    • Scheduling
    • Subscriber management
    • Tagging
    • Time & attendance tracking
    • Widgets

    Q. Who are the typical users of Omnify?

    Omnify has the following typical customers:

    Freelancers, Small Business

    Q. What languages does Omnify support?

    Omnify supports the following languages:

    English

    Q. What type of pricing plans does Omnify offer?

    Omnify has the following pricing plans:

    Free, Subscription

    Q. Does Omnify support mobile devices?

    Omnify supports the following devices:

    iPhone

    Q. What other apps does Omnify integrate with?

    Omnify integrates with the following applications:

    ActiveCampaign, Campaign Monitor, G Suite, Gmail, Google Analytics, Google Calendar, Mailchimp, PayPal, Stripe, Wordpress

    Q. What level of support does Omnify offer?

    Omnify offers the following support options:

    Online Support, Phone Support