Amidship
About Amidship
Amidship is an all-in-one management and appointment scheduling software for small businesses such as cleaning, personal training, massage therapy, hair & beauty, tutoring, or pet services. Organizations can create a professional business website with an online booking system, as well as create and manage appointments on-the-go from any device.
Users can set up automatic recurring appointments for repeat clients, and manage team members and their schedules from the same account. To reduce late cancellations and no shows, Amidship sends automatic text and email reminders to clients. Businesses can track payments, discounts, and tips in Amidship and collect payments online.
Using client profiles, users can track their clients' contact info, appointments, payments, and notes. Clients can also log into their own accounts to access the same information in one location. Amidship offers all this and more to help organizations build their brand and offer a great experience for customers.
Key benefits of Amidship
* ONLINE BOOKING
Let clients book appointments directly online - at their own convenience. Through the online booking system, clients will have real-time access to availability, 24/7.
*ONLINE APPOINTMENT SCHEDULING
Create appointments and manage schedules on-the-go, from any device.
* WEBSITE BUILDER
Launch a professional, mobile-friendly website, specially made for any type of service business. Edit and launch - no design or coding skills required.
* ONLINE PAYMENT PROCESSING
Accept online debit and credit card payments through Stripe and PayPal.
* SALES MANAGEMENT
Automatically generate invoices and receipts for clients. Track sales and payments to get a better understanding of income each month.
* CLIENT MANAGEMENT
Track clients’ bookings, sales, payments, history, and contact information.
* TEAM MANAGEMENT
Manage team availability and bookings from a single account.
* RECURRING APPOINTMENTS
Save time by setting up automatic recurring appointments for repeat clients.
* TWO-WAY GOOGLE CALENDAR SYNC
Avoid double-bookings. Sync appointments between Amidship and Google Calendar to keep availability up-to-date.
* FACEBOOK INTEGRATION
Let clients book appointments directly from a Facebook page.
* CLIENT AND STAFF NOTIFICATIONS
Notify clients and staff about new or cancelled appointments via email and text.
* EMAIL & TEXT REMINDERS
Reduce no-shows and late cancellations with automatic appointment reminders.
* CLIENT LOGIN
Give clients central access to their bookings, payments, and receipts online.
* TEAM LOGIN
Let team members manage their availability, bookings, and sales from their own accounts.
* CLIENT REVIEW COLLECTION
Automatically collect client reviews and testimonials after each appointment. Publish testimonials on a website in a few clicks.
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Reviews
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- Industry: Cosmetics
- Company size: Self Employed
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Love Amidship
Reviewed on 2018/07/25
I love it which is why I’m still with them. The price is great and it’s easy to use. You can choose...
I love it which is why I’m still with them. The price is great and it’s easy to use. You can choose what color you want your clients can book easily, it keeps track of your appointments it’s everything I wanted to start my microblading business. Just fix a few of my cons like checking the viewers that view my page, add gift cards to we’re my clients can treat their family and friends, make it to where my instagram feed can be seen on my page and that’s about it for now.
Pros
I love the software. It’s easy to manuver around. I love the price for it monthly and I love how easy it is to decorate. I like that’s its easy to book my clients instead of them having to use an app.
Cons
I have suggested gift cards to be added on there, number of views that a person goes to your site, social media feed (reviews) to be shown on my page and a few other things. It stinks that it’s only software for booking purposes which works out great for me but for others what if they are selling things? Nothing that requires booking.. so they are unable to use this software.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Its great to use so far and it keeps improving. Very happy!
Reviewed on 2017/08/08
Pros
Its easy to use, has a nice interface and its constantly getting better. Very happy with the service so far.
Cons
No real cons, just a few more minor improvements for managing my business with the site and it will be perfect.
- Industry: Online Media
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Platform
Reviewed on 2018/07/27
Not getting enough leads is my only issue.
Not getting enough leads is my only issue.
Pros
I like how it’s available for bookings and it’s user friendly
Cons
Since signing up with Amidship, I have not received any leads. I was told that Amidship is a very popular search engine and I could get some leads but since joining I have not.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I was offered the opportunity to test out your software &I am happy I did. Customers love my...
Reviewed on 2017/08/09
Reassures my clients of my professionalism and helps to cultivate a good reputation amongst clients...
Reassures my clients of my professionalism and helps to cultivate a good reputation amongst clients seeking my services.
Pros
How user-friendly it is for clients (for the most part). I like that my suggestions and concerns are always treated as valid and customer service deals with any issues promptly.
Cons
Most of my dissatisfaction stems from services, etc that are currently being worked on. For example, the ability to take deposits would greatly decrease the number of no-shows from clients. Having my add-on travel charge for in-home visits be added on to a booked service rather than having to book it in a separate time slot would also be handy.
- Industry: Cosmetics
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Good Bang for your Buck
Reviewed on 2018/07/30
My overall experience is great. I I ever have an issue they are quick to respond and correct the...
My overall experience is great. I I ever have an issue they are quick to respond and correct the problem.
Pros
I love that they have a template for whatever your business is. I like how very simple the website is to use.
Cons
I am hoping in the future that they will change the image uploading for the background photo. Maybe incorporate different templates to choose from. I also recently had an issue with the scheduling app through the website. It kept allowing clients to book in even though I had the times blocked off. I ended up just taking it away for now.
Amidship FAQs
Below are some frequently asked questions for Amidship.Q. What type of pricing plans does Amidship offer?
Amidship offers the following pricing plans:
- Starting from: US$8.00/month
- Pricing model: Subscription
- Free Trial: Available
SELF-EMPLOYED: $8 per month SMALL BUSINESS: $25 per month ENTERPRISE: $75 per month
Q. Who are the typical users of Amidship?
Amidship has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Amidship support?
Amidship supports the following languages:
English
Q. Does Amidship support mobile devices?
Amidship supports the following devices:
Q. What other apps does Amidship integrate with?
Amidship integrates with the following applications:
Google Calendar, Meta for Business, PayPal, Stripe
Q. What level of support does Amidship offer?
Amidship offers the following support options:
Email/Help Desk, Phone Support, Chat
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