Amidship

Amidship

Online management & scheduling software for small businesses

4.6/5 (15 reviews)

Amidship Overview

Amidship is an all-in-one management and appointment scheduling software for small businesses such as cleaning, personal training, massage therapy, hair & beauty, tutoring, or pet services. Organizations can create a professional business website with an online booking system, as well as create and manage appointments on-the-go from any device.

Users can set up automatic recurring appointments for repeat clients, and manage team members and their schedules from the same account. To reduce late cancellations and no shows, Amidship sends automatic text and email reminders to clients. Businesses can track payments, discounts, and tips in Amidship and collect payments online.

Using client profiles, users can track their clients' contact info, appointments, payments, and notes. Clients can also log into their own accounts to access the same information in one location. Amidship offers all this and more to help organizations build their brand and offer a great experience for customers.

Pricing

Starting from
$8/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Amidship Reviews

Overall rating
4.6/5
100% positive reviews
9
Excellent
6
Very good
0
Average
0
Poor
0
Terrible
Deborah B.

Love Amidship

Used Other for 6-12 months
Reviewed on 2018/07/25
Review Source: Capterra

I love it which is why I’m still with them. The price is great and it’s easy to use. You can choose what color you want your clients can book easily, it keeps track of your appointments it’s everything I wanted to start my microblading business. Just fix a few of my cons like checking the viewers that view my page, add gift cards to we’re my clients can treat their family and friends, make it to where my instagram feed can be seen on my page and that’s about it for now.

Pros

I love the software. It’s easy to manuver around. I love the price for it monthly and I love how easy it is to decorate. I like that’s its easy to book my clients instead of them having to use an app.

Cons

I have suggested gift cards to be added on there, number of views that a person goes to your site, social media feed (reviews) to be shown on my page and a few other things. It stinks that it’s only software for booking purposes which works out great for me but for others what if they are selling things? Nothing that requires booking.. so they are unable to use this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Peter S.

Its great to use so far and it keeps improving. Very happy!

Used Daily for 1+ year
Reviewed on 2017/08/08
Review Source: Capterra

Pros

Its easy to use, has a nice interface and its constantly getting better. Very happy with the service so far.

Cons

No real cons, just a few more minor improvements for managing my business with the site and it will be perfect.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jenise merissa A.

I was offered the opportunity to test out your software &I am happy I did. Customers love my website

Used Weekly for 6-12 months
Reviewed on 2017/08/09
Review Source: Capterra

Reassures my clients of my professionalism and helps to cultivate a good reputation amongst clients seeking my services.

Pros

How user-friendly it is for clients (for the most part). I like that my suggestions and concerns are always treated as valid and customer service deals with any issues promptly.

Cons

Most of my dissatisfaction stems from services, etc that are currently being worked on. For example, the ability to take deposits would greatly decrease the number of no-shows from clients. Having my add-on travel charge for in-home visits be added on to a booked service rather than having to book it in a separate time slot would also be handy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Tabatha L.

A Good Bang for your Buck

Used Weekly for 6-12 months
Reviewed on 2018/07/30
Review Source: Capterra

My overall experience is great. I I ever have an issue they are quick to respond and correct the problem.

Pros

I love that they have a template for whatever your business is. I like how very simple the website is to use.

Cons

I am hoping in the future that they will change the image uploading for the background photo. Maybe incorporate different templates to choose from. I also recently had an issue with the scheduling app through the website. It kept allowing clients to book in even though I had the times blocked off. I ended up just taking it away for now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Cydmarie S.

Love

Used Daily for 6-12 months
Reviewed on 2018/07/24
Review Source: Capterra

Very happy overall. Great software helps my business out a lot.

Pros

The customer service and updates on th software.

Cons

Little clinches but customer service helped right away.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Amidship Pricing

Starting from
$8/month
Pricing options
Free Trial
Subscription
Value for money

SELF-EMPLOYED: $8 per month

SMALL BUSINESS: $25 per month

ENTERPRISE: $75 per month

Amidship Features

  • Automatic Notifications
  • Invoice Management
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for Amidship

Key features of Amidship

  • Accept online credit card payments through Stripe or PayPal
  • Allow team members to log into their own accounts
  • Appointment notifications
  • Appointment reminders
  • Appointment scheduling
  • Automatic SMS appointment notifications and reminders
  • Automatic appointment email notifications and reminders
  • Automatic email appointment reminders
  • Automatic invoices and receipts
  • Automatic text and email appointment notifications
  • Automatically collect reviews after each appointment
  • Calendar management
  • Client login
  • Client management
  • Client profiles to track contact info, appointments, etc.
  • Clients can log into their accounts to access their info
  • Connect Facebook pages and accept bookings via Facebook
  • Custom branded website, invoices, and receipts
  • Customizable website templates
  • Edit and update websites
  • Integrations: Stripe, PayPal, Google Calendar, and Facebook
  • Manage appointments online, from any device
  • Manage team calendars
  • Online booking
  • Payment processing
  • Payment tracking
  • Recurring appointments
  • Sales management
  • Secure login for users and clients
  • Set up automatic recurring payments for repeat clients
  • Set up automatic recurring payments for repeat clients
  • Team login
  • Team management
  • Two-way Google Calendar sync
  • Two-way Google Calendar sync to keep schedules updated
  • View and manage past appointments and payments
  • Website builder

Benefits

* ONLINE BOOKING
Let clients book appointments directly online - at their own convenience. Through the online booking system, clients will have real-time access to availability, 24/7.

*ONLINE APPOINTMENT SCHEDULING
Create appointments and manage schedules on-the-go, from any device.

* WEBSITE BUILDER
Launch a professional, mobile-friendly website, specially made for any type of service business. Edit and launch - no design or coding skills required.

* ONLINE PAYMENT PROCESSING
Accept online debit and credit card payments through Stripe and PayPal.

* SALES MANAGEMENT
Automatically generate invoices and receipts for clients. Track sales and payments to get a better understanding of income each month.

* CLIENT MANAGEMENT
Track clients’ bookings, sales, payments, history, and contact information.

* TEAM MANAGEMENT
Manage team availability and bookings from a single account.

* RECURRING APPOINTMENTS
Save time by setting up automatic recurring appointments for repeat clients.

* TWO-WAY GOOGLE CALENDAR SYNC
Avoid double-bookings. Sync appointments between Amidship and Google Calendar to keep availability up-to-date.

* FACEBOOK INTEGRATION
Let clients book appointments directly from a Facebook page.

* CLIENT AND STAFF NOTIFICATIONS
Notify clients and staff about new or cancelled appointments via email and text.

* EMAIL & TEXT REMINDERS
Reduce no-shows and late cancellations with automatic appointment reminders.

* CLIENT LOGIN
Give clients central access to their bookings, payments, and receipts online.

* TEAM LOGIN
Let team members manage their availability, bookings, and sales from their own accounts.

* CLIENT REVIEW COLLECTION
Automatically collect client reviews and testimonials after each appointment. Publish testimonials on a website in a few clicks.

Amidship FAQs

Below are some frequently asked questions for Amidship.

Q. What type of pricing plans does Amidship offer?

Amidship offers the following pricing plans:

Starting from: $8/month

Pricing model: Subscription

Free Trial: Available

SELF-EMPLOYED: $8 per month

SMALL BUSINESS: $25 per month

ENTERPRISE: $75 per month

Q. What are the main features of Amidship?

Amidship offers the following features:

  • Accept online credit card payments through Stripe or PayPal
  • Allow team members to log into their own accounts
  • Appointment notifications
  • Appointment reminders
  • Appointment scheduling
  • Automatic SMS appointment notifications and reminders
  • Automatic appointment email notifications and reminders
  • Automatic email appointment reminders
  • Automatic invoices and receipts
  • Automatic text and email appointment notifications
  • Automatically collect reviews after each appointment
  • Calendar management
  • Client login
  • Client management
  • Client profiles to track contact info, appointments, etc.
  • Clients can log into their accounts to access their info
  • Connect Facebook pages and accept bookings via Facebook
  • Custom branded website, invoices, and receipts
  • Customizable website templates
  • Edit and update websites
  • Integrations: Stripe, PayPal, Google Calendar, and Facebook
  • Manage appointments online, from any device
  • Manage team calendars
  • Online booking
  • Payment processing
  • Payment tracking
  • Recurring appointments
  • Sales management
  • Secure login for users and clients
  • Set up automatic recurring payments for repeat clients
  • Set up automatic recurring payments for repeat clients
  • Team login
  • Team management
  • Two-way Google Calendar sync
  • Two-way Google Calendar sync to keep schedules updated
  • View and manage past appointments and payments
  • Website builder

Q. Who are the typical users of Amidship?

Amidship has the following typical customers:

Freelancers, Small Business

Q. What languages does Amidship support?

Amidship supports the following languages:

English

Q. What type of pricing plans does Amidship offer?

Amidship has the following pricing plans:

Subscription

Q. Does Amidship support mobile devices?

We do not have any information about what devices Amidship supports

Q. What other apps does Amidship integrate with?

Amidship integrates with the following applications:

Facebook, Google Calendar, PayPal, Stripe

Q. What level of support does Amidship offer?

Amidship offers the following support options:

Online Support, Phone Support