Tall Emu CRM

Tall Emu CRM

Customizable CRM

4.3/5 (7 reviews)

Tall Emu CRM Overview

Tall Emu CRM is a customer relationship management software which enables enterprises to centralize and share data between employees and manage marketing, leads, and sales activity using a combination of customization, marketing and sales management tools, plus reporting technology. Tall Emu CRM also includes automation tools which help users manage business operations including stock control, purchasing, shipments, projects, and products.

Tall Emu CRM facilitates all types of marketing campaigns with email marketing, telemarketing and online marketing functionality. Designed to enhance campaign management, Tall Emu CRM supports mass mail outs, drip feed marketing, and remarketing approaches, alongside social media marketing activity on LinkedIn, Facebook and Twitter. For sales management, a number of sales force automation tools are built in for managing pipelines, opportunities, proposals, quotations, billing and invoicing.

In order to understand marketing, leads and sales activity, Tall Emu CRM provides users with various reports and dashboards including grids, standard reports and KPI reports. Tall Emu CRM’s dashboards support data visualization, in the form of graphs, diagrams and gauges, and grant users actionable insight into business performance. Accounting integrations with MYOB, Xero, QuickBooks, and more allows users to transfer financial and customer data seamlessly between the CRM and accounting platforms.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, United States

Supported Languages

English

Tall Emu CRM Reviews

Overall rating
4.3/5
86% positive reviews
5
Excellent
1
Very good
0
Average
0
Poor
1
Terrible
Amit S.

Tall Emu CRM has increased our productivity and workflow in our office.

Used Daily for 1+ year
Reviewed on 2018/04/07
Review Source: Capterra

Greatly increased office productivity.

Pros

Tall Emu has an intuitive interface that helps increase office productivity.

CTI integration works well and is great to track any inbound/outbound call made within the business.

Field customization allows the exporting functionality to produce diverse reporting based on your requirements.

It's streamlined nature allows users to easily identify customer/job details from the initial point of contact through to its opportunity and final project phases. We were able to replicate our manual quoting procedure into the CRM allowing us to reach our customers quicker then in the past as well as having a central area for each opportunity to easily identify every piece of communication and multimedia relating to the each individual project.

A overall great tool for a small business such as ours that I would highly recommend.

Cons

As of now it works as intended so I cannot fault it. The only thing I would change is allowing it to autorefresh to see new activity instead of having to change tabs and back again. This is not really that much of an issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ben H.

A CRM/ERP that punches well above its weight class!

Used Daily for 6-12 months
Reviewed on 2016/07/14
Review Source: Capterra

As a diverse and multi-faceted organisation in talent management, event management and corporate hospitality that had previously been using Microsoft Excel as both a database and analytical tool, we were in need of a technology that would enhance our systems, processes, marketing capability and ensure integration with our satellite offices and accounting functions. We selected Tall Emu based on its ability to integrate with MYOB, ease of use, marketing automation and price. Our expectation was that the deployment and adoption of this system was going to be burdensome, however the team at Tall Emu ensured the transition was seamless and an overwhelmingly positive experience. We would recommend the product to any business looking for a CRM.

Pros

Functionality, ease of use and work-ability are basic expectations, the team at Tall Emu provide a service to back up their product that it first class. They take the time to understand your business requirements, are willing to bespoke the product to accommodate these needs and more importantly contributed ideas to provide our business with areas for improvement and a competitive advantage.

Cons

None

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cameron C.

Considering Tall Emu CRM Software?

Reviewed on 2015/11/25
Review Source: Capterra

What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support.

What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products.

It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems.

Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

Rating breakdown

Ease of Use
Customer Support

Adam P.

Customized to the max!

Reviewed on 2016/02/26
Review Source: Capterra

TallEmu offers unparalleled customization at its price point, whereby you can give this software house a detailed brief, describe the business case reasoning behind the requirement with analogies and examples. The Outcome? Is a foolproof systemized business application, being able to remove a lot of double handling, manual transactional data entry and any repetitive tasks that can start to replace time wasted by talented staff time, which can be better utilized elsewhere! The team is small in ways, but large enough to bring enterprise level support. Being a smaller style firm, they are able to be dynamic with their software implementation and fast to act on any support cases. We have customized the software heavily to the point that it is impossible for a staff member to place an order into a wrong date, automatic sales tasks are achieved, and KPI reports are sent to management daily for review. the amount of data that can now be exported out of this system is amazing, and has allowed our business to analyse this data, and make firm decisions in the right direction going forward.

I have reviewed many CRM systems before making a leap to TallEmu, and found none that can integrate as heavily as they can with accounting systems, we use Reckon Accounts, onsite version, nor any other CRM that could be as heavily customized as this.

Rating breakdown

Ease of Use
Customer Support

Blaise V.

Flexible CRM for small business

Reviewed on 2016/05/27
Review Source: Capterra

We installed Tall Emu a year ago. We love the CTI telephone integration and the ability to track calls and update contacts on a real time basis. We have used the system for fax campaigns and are starting telemarketing campaigns. Each user can easily customise his screen with the fields he uses. Tall Emu staff have been very responsive and are integrating our suggestions in the new versions. The software could do with a better user's manual. We also like the ability to export lists to excel very easily. We are a small company but feel we have the software of a multinational.

Rating breakdown

Ease of Use
Customer Support

Tall Emu CRM Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Tall Emu CRM directly for pricing.

Tall Emu CRM Features

  • Activity Dashboard
  • Activity Tracking
  • CRM Integration
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Mobile Integration
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Electronic Payments
  • Email Integration
  • Social Media Integration

Additional information for Tall Emu CRM

Key features of Tall Emu CRM

  • Accounting integration
  • Activity dashboard
  • Activity logging
  • Activity management
  • Asset management
  • Assignment management
  • Auto quote follow up
  • Auto responders
  • CRM integration
  • Call logging
  • Call tracking
  • Collaboration tools
  • Custom CRM forms
  • Custom fields
  • Customer support
  • Customizable reporting
  • Data import/export
  • Data migration
  • Data segmentation
  • Data visualization
  • Drip email marketing
  • Interaction tracking
  • Invoice management
  • Lead generation
  • List management
  • Marketing automation
  • Mass mail outs
  • Mobile integration
  • Opportunity management
  • Pipeline management
  • Point of sale (POS)
  • Product management
  • Promo codes
  • Proposal generation
  • Purchasing management
  • Quote management
  • Real time tracking
  • Remarketing
  • Reporting
  • Role-based permissions
  • Search marketing
  • Shared calendars
  • Shipment management
  • Shopping cart
  • Social network marketing
  • Stock control
  • Sync with Microsoft Outlook
  • Task management
  • Third party integration
  • eCommerce management

Benefits

  • Tall Emu CRM allows users to share data between employees and across a business through centralized contacts, notes, calendars and tasks.

  • Tall Emu CRM facilitates screen customization and CRM integration with custom CRM forms, custom fields and integration with Survey Monkey, Google Analytics, EziDebit, and other applications.

  • Users can manage product pricing and processing online with POS and shopping cart features, with support for Paypal and eWAY payment gateways.

  • Tall Emu CRM is available as a native mobile app on iOS and Android, giving users the flexibility to manage contacts and activities including tasks, notes and meetings on the move.

  • Users can gain insight on leads, sales and marketing activity using Tall Emu CRM’s
    standard, KPI and customized reports and dashboards.

  • Tall Emu CRM FAQs

    Below are some frequently asked questions for Tall Emu CRM.

    Q. What type of pricing plans does Tall Emu CRM offer?

    Tall Emu CRM offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Tall Emu CRM directly for pricing.

    Q. What are the main features of Tall Emu CRM?

    Tall Emu CRM offers the following features:

    • Accounting integration
    • Activity dashboard
    • Activity logging
    • Activity management
    • Asset management
    • Assignment management
    • Auto quote follow up
    • Auto responders
    • CRM integration
    • Call logging
    • Call tracking
    • Collaboration tools
    • Custom CRM forms
    • Custom fields
    • Customer support
    • Customizable reporting
    • Data import/export
    • Data migration
    • Data segmentation
    • Data visualization
    • Drip email marketing
    • Interaction tracking
    • Invoice management
    • Lead generation
    • List management
    • Marketing automation
    • Mass mail outs
    • Mobile integration
    • Opportunity management
    • Pipeline management
    • Point of sale (POS)
    • Product management
    • Promo codes
    • Proposal generation
    • Purchasing management
    • Quote management
    • Real time tracking
    • Remarketing
    • Reporting
    • Role-based permissions
    • Search marketing
    • Shared calendars
    • Shipment management
    • Shopping cart
    • Social network marketing
    • Stock control
    • Sync with Microsoft Outlook
    • Task management
    • Third party integration
    • eCommerce management

    Q. Who are the typical users of Tall Emu CRM?

    Tall Emu CRM has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Tall Emu CRM support?

    Tall Emu CRM supports the following languages:

    English

    Q. What type of pricing plans does Tall Emu CRM offer?

    Tall Emu CRM has the following pricing plans:

    Subscription

    Q. Does Tall Emu CRM support mobile devices?

    Tall Emu CRM supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Tall Emu CRM integrate with?

    Tall Emu CRM integrates with the following applications:

    Campaign Monitor, Campaign Monitor, Facebook, Google AdWords, Google Analytics, MYOB Essentials, MYOB Essentials, Microsoft Outlook, QuickBooks, Xero

    Q. What level of support does Tall Emu CRM offer?

    Tall Emu CRM offers the following support options:

    Online Support, Phone Support