About N-sight

Advance your IT capabilities with the complete RMM.

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency.

Key features include:

• Manage all devices across Windows, Linux and Apple platforms
• Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies
• Automated Microsoft patch management to help ensure compliance and security at all times
• Integrated Endpoint Detection and Response for layered security
• Drag and drop automation for efficient service delivery
• Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android)
• Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams
• Simple time tracking, including functionality for recurring tickets and appointments
• Automated billing and invoicing that integrates with your existing accounting software
• Best in class integrations, providing flexibility via APIs and open ecosystem

N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of N-sight

  • Integrated single pane of glass, bringing everything you manage into one console

  • Simple, powerful automation leads to premier scalability for even the largest or most complex clients

  • Integration with AV, patch management, web protection, backup, and additional security features like predictive analytics and Risk Intelligence data security assessment

  • Lightning fast remote control allows you to identify and and fix any issue, with any endpoint, from anywhere, without disrupting the end-user

  • Integrated service desk to create tickets, customize billing, and effectively run your IT services business

  • Robust out-of-the box reporting offers more than 45 pre-made reports or makes it easy to customize to prove value to your clients

  • Flexible on-premises or hosted implementation for security and ease of use
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Antigua & Barbuda, Argentina, Australia, Austria, Bahamas and 36 others

    Supported Languages

    English

    Pricing starting from:

    US$99.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    N-sight Software - N-able N-sight RMM Dashboard
    N-sight Software - N-able N-sight RMM combines multiple tools in a single IT dashboard
    N-sight Software - Issues can be filtered by type
    N-sight Software - Full asset data can be viewed
    N-sight Software - Failing checks can be cleared
    N-sight Software - Issues can also be filtered by client
    N-sight Software - Users can track and manage issues with servers and workstations
    View 8 more
    N-sight video
    N-sight Software - N-able N-sight RMM Dashboard
    N-sight Software - N-able N-sight RMM combines multiple tools in a single IT dashboard
    N-sight Software - Issues can be filtered by type
    N-sight Software - Full asset data can be viewed
    N-sight Software - Failing checks can be cleared
    N-sight Software - Issues can also be filtered by client
    N-sight Software - Users can track and manage issues with servers and workstations

    Features

    Total features of N-sight: 111

    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Anti Virus
    • Application Management
    • Approval Process Control
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Management
    • Audit Trail
    • Automatic Backup
    • Automatic Patch Deployment
    • Automatic Scans
    • Backup and Recovery
    • Bandwidth Monitoring
    • Billable Items Tracking
    • Billing & Invoicing
    • CPU Monitoring
    • CRM
    • Calendar Management
    • Capacity Management
    • Change Management
    • Client Portal
    • Collaboration Tools
    • Compliance Management
    • Configuration Management
    • Connectivity Management
    • Contract/License Management
    • Credential Management
    • Customizable Branding
    • Customizable Reports
    • Customization
    • Dashboard
    • Data Visualization
    • Deployment Management
    • Disaster Recovery
    • Drag & Drop
    • Email Monitoring
    • Event Logs
    • For MSPs
    • Help Desk Management
    • IP Address Monitoring
    • IT Asset Management
    • IT Asset Tracking
    • Incident Management
    • Inventory Management
    • Issue Auditing
    • Issue Management
    • Knowledge Base Management
    • Location Tracking
    • Maintenance Scheduling
    • Mobile Access
    • Monitoring
    • Network Analysis
    • Network Monitoring
    • Network Resource Management
    • Network Wide Management
    • Password Management
    • Patch Management
    • Patch Prioritisation
    • Patch Testing
    • Performance Management
    • Performance Metrics
    • Policy Management
    • Portfolio Management
    • Predictive Analytics
    • Problem Management
    • Project Management
    • Project Time Tracking
    • Real-Time Analytics
    • Real-Time Data
    • Real-Time Monitoring
    • Real-Time Updates
    • Real-time Alerts
    • Release Management
    • Remediation Management
    • Remote Access/Control
    • Remote Monitoring & Management
    • Remote Update/Installation
    • Reporting/Analytics
    • Resource Allocation & Planning
    • Resource Management
    • Role-Based Permissions
    • SSL Security
    • Scheduling
    • Secure Login
    • Self Service Portal
    • Server Monitoring
    • Service Level Agreement (SLA) Management
    • Simple Network Management Protocol (SNMP)
    • Status Tracking
    • Support Ticket Management
    • Tagging
    • Task Management
    • Task Planning
    • Task Scheduling
    • Third-Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Timesheet Management
    • Uptime Reporting
    • Usage Tracking/Analytics
    • User Management
    • Virtual Machine Monitoring
    • Vulnerability Scanning
    • Web Traffic Reporting
    • Workflow Management

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    Reviews

    Overall rating

    4.3 /5
    (75)
    Value for Money
    4.1/5
    Features
    4.4/5
    Ease of Use
    4.1/5
    Customer Support
    4.0/5

    Already have N-sight?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 75
    Brian
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to use with all the functionality needed

    Reviewed on 2017/06/05

    This software helped us reduce the time needed to manage and confirm our customers backups and be...

    This software helped us reduce the time needed to manage and confirm our customers backups and be more proactive for our clients.

    Pros

    We really enjoy the ease of use of this product, we're able to securely monitor all our customers workstation and be more proactive. The patch management system and take control features are a must for any small MSP companies starting out. Their capped server and workstation fee's are great so you know exactly how much you will be billed.

    Cons

    We do have some issues with the Vulnerability scanners not always scanning or sending us the data. We would like more custom reports settings available and more functionality with the managed anti virus.

    Bill
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    There is no perfect RMM tool

    Reviewed on 2018/09/14

    Solarwinds was one of my stops on the way to the perfect RMM system. After trialing a number of...

    Solarwinds was one of my stops on the way to the perfect RMM system. After trialing a number of them for months, I learned there is no perfect RMM. Each one has different strengths and weaknesses. Solarwinds RMM is strong on usability, integration, and pricing. They were, when I trialed it over a year ago, weak on patching and to a lesser degree, automation.

    Pros

    The trial period is a full 30 days. The sales and support teams are available to help with setup questions and problems during that time. My experience with sales was overall positive - they were not pushy.

    The product is cloud hosted, no option for self-hosting (they offer another RMM that can be.) The monitoring agent is unobtrusive on the target PCs. It's possible to remotely manage most of what you need to manage on a workplace PC. They offer integrated AV which is a must for MSPs. A documents-only backup is also available, although for full system backups you will need to use theirs or another add-on backup application.

    A large body of knowledge is available online, much of it from the days when the individual components were stand-alone companies. Once you learn the history of SW RMM, you can find answers to most problems in forums and blog posts. I can't comment on their phone support, as I only used it once or twice.

    I thought the pricing was quite fair. You can easily charge enough per PC to make the RMM cost small change. They offer month-to-month billing, which is great for small startups.

    Cons

    Running tasks and scripts is anything but real time. You might wait hours to learn if a script had run or not, or what the output was. Patch management gave the appearance of being complete and granular, but again, for me, confidence in the actual state of systems was not there, needed lots of double checking. AV and backup were reliable.

    James
    Overall rating
    • Industry: Machinery
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Works as a remote desktop for remoting into computers or servers

    Reviewed on 2019/10/31

    Overall it has been good. It has allowed me to remote into computers and servers and correct issues...

    Overall it has been good. It has allowed me to remote into computers and servers and correct issues with no problems. Only if the agent eats up a lot of CPU and memory will you have an issue with slowness.

    Pros

    Easy to get setup. Install the windows agent on a computer or Server and then add a discovery job to find that device. Can also be used for cell phones, printers and any network device you need to monitor. Allows multiple options form Take Control to Remote Desktop, Java web control.

    Cons

    Can sometimes be flaky. The biggest problem is that the agent can really take over CPU and memory. Sometimes to the point of making the device you are remoted into really slow. Tried everything suggested on SolarWinds website to mitigate this to no avail. Location tracking for cell phones is also buggy. Soem phones report location correctly, others will not report at all, so if soemone loses a phone, good luck trying to find it. Good thing for Google tracking.

    Kevin
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Powerful, but complex monitoring and backup

    Reviewed on 2018/09/21

    I'm using the software to monitor and back up business servers across multiple clients. Other than...

    I'm using the software to monitor and back up business servers across multiple clients. Other than an outage due to the removal of less secure SSL and TLS protocols from the servers I monitor, the software has been solid. In the case of the outage, support stuck with me for quite some time over multiple sessions to make sure the issue was resolved. TOP MARKS FOR SUPPORT!!

    Pros

    A wide array of sensors to monitor servers and workstations. A powerful dashboard provides a quick look at the state of systems being monitored. Integrated file and SQL backup and antivirus provides a one stop shop for protection and monitoring.

    Cons

    It can be challenging to resolve issues when they arise with the software, or underlying issues that affect the software. Given the complexity and nature of it, this can be expected to an extent.

    Ron
    Overall rating
    • Industry: Education Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Good Patch Management Software

    Reviewed on 2021/12/21

    Pros

    Easy to deploy and set up automation's.

    Cons

    Sometimes windows updates need to be manually pushed, this is common for this type of software.

    Showing 5 reviews of 75 Read all reviews

    N-sight FAQs

    Below are some frequently asked questions for N-sight.

    N-sight offers the following pricing plans:

    • Starting from: US$99.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    30-day free trial, no credit card required. Contact N-able for full pricing information.

    N-sight has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    N-sight supports the following languages:

    English

    N-sight supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    N-sight integrates with the following applications:

    Cove Data Protection, Mail Assure, Passportal

    N-sight offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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