About N-sight

Advance your IT capabilities with the complete RMM.

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency.

Key features include:

• Manage all devices across Windows, Linux and Apple platforms
• Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies
• Automated Microsoft patch management to help ensure compliance and security at all times
• Integrated Endpoint Detection and Response for layered security
• Drag and drop automation for efficient service delivery
• Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android)
• Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams
• Simple time tracking, including functionality for recurring tickets and appointments
• Automated billing and invoicing that integrates with your existing accounting software
• Best in class integrations, providing flexibility via APIs and open ecosystem

N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of N-sight

  • Integrated single pane of glass, bringing everything you manage into one console

  • Simple, powerful automation leads to premier scalability for even the largest or most complex clients

  • Integration with AV, patch management, web protection, backup, and additional security features like predictive analytics and Risk Intelligence data security assessment

  • Lightning fast remote control allows you to identify and and fix any issue, with any endpoint, from anywhere, without disrupting the end-user

  • Integrated service desk to create tickets, customize billing, and effectively run your IT services business

  • Robust out-of-the box reporting offers more than 45 pre-made reports or makes it easy to customize to prove value to your clients

  • Flexible on-premises or hosted implementation for security and ease of use
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Antigua & Barbuda, Argentina, Australia, Austria, Bahamas and 36 others

    Supported Languages

    English

    Pricing starting from:

    US$99,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    N-sight Software - N-able N-sight RMM Dashboard
    N-sight Software - N-able N-sight RMM combines multiple tools in a single IT dashboard
    N-sight Software - Issues can be filtered by type
    N-sight Software - Full asset data can be viewed
    N-sight Software - Failing checks can be cleared
    N-sight Software - Issues can also be filtered by client
    N-sight Software - Users can track and manage issues with servers and workstations
    View 8 more
    N-sight video
    N-sight Software - N-able N-sight RMM Dashboard
    N-sight Software - N-able N-sight RMM combines multiple tools in a single IT dashboard
    N-sight Software - Issues can be filtered by type
    N-sight Software - Full asset data can be viewed
    N-sight Software - Failing checks can be cleared
    N-sight Software - Issues can also be filtered by client
    N-sight Software - Users can track and manage issues with servers and workstations

    Features

    Total features of N-sight: 112

    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Anti Virus
    • Application Management
    • Approval Process Control
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Management
    • Audit Trail
    • Automatic Backup
    • Automatic Patch Deployment
    • Automatic Scans
    • Backup and Recovery
    • Bandwidth Monitoring
    • Billable Items Tracking
    • Billing & Invoicing
    • CPU Monitoring
    • CRM
    • Calendar Management
    • Capacity Management
    • Change Management
    • Client Portal
    • Collaboration Tools
    • Compliance Management
    • Configuration Management
    • Connectivity Management
    • Contract/License Management
    • Credential Management
    • Customizable Branding
    • Customizable Reports
    • Customization
    • Dashboard
    • Data Visualization
    • Deployment Management
    • Disaster Recovery
    • Drag & Drop
    • Email Monitoring
    • Event Logs
    • For MSPs
    • Help Desk Management
    • IP Address Monitoring
    • IT Asset Management
    • IT Asset Tracking
    • Incident Management
    • Internet Usage Monitoring
    • Inventory Management
    • Issue Auditing
    • Issue Management
    • Knowledge Base Management
    • Location Tracking
    • Maintenance Scheduling
    • Mobile Access
    • Monitoring
    • Network Analysis
    • Network Monitoring
    • Network Resource Management
    • Network Wide Management
    • Password Management
    • Patch Management
    • Patch Prioritisation
    • Patch Testing
    • Performance Management
    • Performance Metrics
    • Policy Management
    • Portfolio Management
    • Predictive Analytics
    • Problem Management
    • Project Management
    • Project Time Tracking
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Updates
    • Real-time Alerts
    • Release Management
    • Remediation Management
    • Remote Access/Control
    • Remote Monitoring & Management
    • Remote Update/Installation
    • Reporting/Analytics
    • Resource Allocation & Planning
    • Resource Management
    • Role-Based Permissions
    • SSL Security
    • Scheduling
    • Secure Login
    • Self Service Portal
    • Server Monitoring
    • Service Level Agreement (SLA) Management
    • Simple Network Management Protocol (SNMP)
    • Status Tracking
    • Support Ticket Management
    • Tagging
    • Task Management
    • Task Planning
    • Task Scheduling
    • Third Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Timesheet Management
    • Uptime Reporting
    • Usage Tracking/Analytics
    • User Management
    • Virtual Machine Monitoring
    • Vulnerability Scanning
    • Web Traffic Reporting
    • Workflow Management

    Alternatives

    ConnectWise Automate

    4,1
    #1 Alternative to N-sight
    Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and...

    ConnectWise PSA

    4,1
    #2 Alternative to N-sight
    ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run your technology...

    N-central

    3,9
    #3 Alternative to N-sight
    N-able N-central® is an endpoint detection and response software designed to help managed service providers (MSPs)...

    PRTG Network Monitor

    4,6
    #4 Alternative to N-sight
    PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies. Monitor all the systems,...

    Reviews

    Overall rating

    4,3 /5
    (74)
    Value for Money
    4,1/5
    Features
    4,4/5
    Ease of Use
    4,1/5
    Customer Support
    4,0/5

    Already have N-sight?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 74
    Derek
    Derek
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    SolarWinds RMM (formerly N-Able) is a great RMM tool

    Reviewed on 2020/03/14

    Great solution for an RMM tool. The management of the alerts and system is the best overall of the...

    Great solution for an RMM tool. The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.

    Pros

    Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.

    Cons

    Remote access software has historically been an additional feature. Very competitive market and some aspects are not the "best" in the market, including remotely connecting to computers. SolarWinds is also only breaking into the PSA market so there is not a direct connecting service to link on day 1 without looking at other vendors.

    Alternatives Considered

    ConnectWise ScreenConnect and Kaseya VSA

    Reasons for Switching to N-sight

    SolarWinds is a great RMM tool and can be linked nicely with Connectwise Manage. ConnectWise pushes hard to force the linking of Control, which makes this a difficult decision.
    Chris
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A decent mix with different tools

    Reviewed on 2020/09/09

    Their platform has absolutely put us in a better position for supporting our users working across...

    Their platform has absolutely put us in a better position for supporting our users working across multiple locations and offices.

    Pros

    Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets. I really like that a big part of their strategy consists of recurring available trainings of not only their own software, but best practices. I have already learned a great deal working with their platform.

    Cons

    They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.

    Alternatives Considered

    ConnectWise PSA

    Reasons for Choosing N-sight

    RMM had the broad tools to better manage our resources than a simple remote support tool.

    Switched From

    GoTo Resolve

    Reasons for Switching to N-sight

    cheaper and felt like they would be easier to work with getting training, etc.
    Shane
    Shane
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Loaded with Hidden Fees, Quick to Try and Scam You

    Reviewed on 2023/06/27

    An utter nightmare.Within literally ONE WEEK of signing up, we got a notice saying that the rates...

    An utter nightmare.Within literally ONE WEEK of signing up, we got a notice saying that the rates were being hiked by 10% for all customers. We had to fight to just keep out $99/mo introductory rate.But they had the last laugh, as they continuously billed us at $148/mo for more than half of the time we've been with the service. We deactivated a user that had left our organization and activated a new user in the same day - and N-ABLE views that as "acceptable" to bill you for an added user license, despite the fact you still only have three active licenses.We attempted to cancel the service on June 3rd, giving 30 days according to their policy. Today is June 27th and their helpdesk told me that the contract would have to remain open (and billed) until September 1st - because their team has taken a full month to cycle us through their ticketing system to cancel our account. Oh, and they're tacking on an extra month as their "early termination" on a month-to-month contract (which was not agreed to).STAY AWAY!

    Pros

    The initial price of $99/mo for up to 3 users seemed very attractive to us as an affordable entry into the space. A unified platform for all RMM tools also seemed attractive to us. However, we were very wrong with assuming it was unified.

    Cons

    The "N" in "N-ABLE" apparently stands for "Nickel-And-Diming" as that's exactly what they did at every turn. After an exciting trial period with the platform (which was kicked off with great sales people), all of the features that were represented to us in the sales calls were suddenly stripped away and pitched as "add-ons" to the introductory price that we should have known was too good to be true.Beyond that, N-ABLE continuously over-billed us for 3 of the 6 months we had the service. Two of those times were because we had the audacity to deactivate one user account and activate a new one - but the fact that two different users existed in a month meant that it was an added charge.The charge? It was an extra $49! Half the cost of what they billed for their $99-for-3.This made it a nightmare for us when we turned over staff, as they weren't billing on ACTIVE LICENSES but instead they billed you on any time you added someone new - despite if you deactivated the old user first.Beyond the billing nightmare - EVERYTHING is an upcharge. Your fee is giving you access to an RMM and a really antiquated ticketing system that feels like you're working in a platform that was developed in 1992.Every single module is segregated and requires you to log in again (with MFA). This ultimately didn't make a huge difference, because we quickly found out that you had to pay hundreds of dollars for every other feature, anyway.

    Javier
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    You don't need to spend more money elsewhere

    Reviewed on 2019/07/11

    Pros

    The main pro for us has been that it is pay what you use. Many other RMM tools will lock you into 3 year contracts and make you buy hundreds of seats and you will pay for them regardless if you use them or not. We loved that the remote control tool was based on Teamviewer

    Cons

    The initial interface was kind of clunky. And we really didn't like when they changed the remote control client. We've gotten used to it now though.

    Alternatives Considered

    ConnectWise Automate

    Reasons for Choosing N-sight

    It was stile N-Able back then and the platform was just terrible. It cause all sorts of network issues.

    Switched From

    N-central
    Danny
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing remote manamgement software

    Reviewed on 2019/10/28

    Pros

    I love how simple it is to manage my systems with this software. I can remotely control every single endpoint in my organisation, pull an assest list when I need it, keep an eye on virus threats and even deploy virus protection all via a simple interface

    Cons

    The only additional feature I'd like to see is the ability to freeze the remote display, so the user cannot see what actions are being performed, like entering sensetive parts of systems etc.

    Showing 5 reviews of 74 Read all reviews

    N-sight FAQs

    Below are some frequently asked questions for N-sight.

    N-sight offers the following pricing plans:

    • Starting from: US$99,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    30-day free trial, no credit card required. Contact N-able for full pricing information.

    N-sight has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    N-sight supports the following languages:

    English

    N-sight supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    N-sight integrates with the following applications:

    Cove Data Protection, Mail Assure, Passportal

    N-sight offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for N-sight.