Silent Passenger

Silent Passenger

Data-Driven Enterprise Fleet Management Software & Reporting

4.5/5 (57 reviews)

Silent Passenger Overview

Transform your enterprise business with KPI driven fleet operational programs. Advanced fleet management software aggregates and connects actionable insights across vehicles, drivers, customers, and other key data points to help automate and drive long term profitability, efficiency, and growth.

Bring the power of advanced analytics to your enterprise fleet using Silent Passenger’s fleet analytics platform, Fleet IQ. Fleet IQ allows you to connect, analyze, and access essential data on your fleet operations, vehicles, drivers, and customers within one intuitive platform. Plus, seamlessly push/pull key fleet management data sets to other business systems within your organization using our easy API integrations — from CRM to accounting, delivery, HR, and many other systems.

Make data-driven business decisions with robust reporting and actionable insights:

• Fully supported API integrations and customization
• Seamlessly integrate fleet management data across key systems
• Receive real-time customized fleet alerts across interactive dashboards
• Gain actionable business intelligence on your mobile workforce and operations
• Quantify how fleet performance impacts your business and bottom line
• Make smarter business decisions based on data trends and predictive analytics
• Enable your fleet operations to stay “ahead of the curve”

Pricing

Starting from
US$12,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English, Spanish

Silent Passenger Reviews

Overall rating
4.5/5
88% positive reviews
38
Excellent
12
Very good
7
Average
0
Poor
0
Terrible
Maggie S.

Could use some work

Used Daily for 2+ years
Reviewed on 2018/10/09
Review Source: Capterra

Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

Pros

I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

Cons

I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

Response from Vehicle Tracking Solutions

Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Christopher B.

Do You Know Where Your Assets Are?

Used Daily for 2+ years
Reviewed on 2018/10/05
Review Source: Capterra

Very happy with the software and the system. Calls into the service desk are answered almost immediately.

Pros

The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.

Cons

New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.

Response from Vehicle Tracking Solutions

Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Ralph V.

Silent Passenger

Used Daily for 2+ years
Reviewed on 2019/07/18
Review Source: Capterra

Pros

Know where the employees and vehicles are most of the time

Cons

Wish it would work in all areas for us. No service in all areas

Response from Vehicle Tracking Solutions

Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Easy to use. Great support staff

Used Daily for 2+ years
Reviewed on 2018/06/12
Review Source: Capterra

I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Pros

Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.

Cons

Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.

Response from Vehicle Tracking Solutions

Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alex S.

Great Product at Great Cost

Used Daily for 2+ years
Reviewed on 2018/08/31
Review Source: Capterra

One of our vehicles was stolen and thanks to Silent Passenger we were able to pin point its location and call the police. We were able to give them a print out of the vehicle drive history and that was helpful to their investigation. They retrieved the vehicle within a few hours of our call. Great Product

Pros

The product is easy to use and offers a lot of features that make it easy to increase productivity.

Cons

The refresh time is a little slow and the mobile app version in not as efficient as needed.

Response from Vehicle Tracking Solutions

Thank you for your positive review, Alex! We are thrilled to hear that Silent Passenger has helped your business improve productivity. We look forward to continuing to provide fleet management support for your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Silent Passenger Pricing

Starting from
US$12,00/month
Pricing options
Free Trial
Subscription
Value for money

Low custom pricing - Please contact Vehicle Tracking Solutions for detailed pricing information.

Silent Passenger Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Delivery Tracking
  • Dispatch Management
  • Email Notifications
  • Geographic Maps
  • Location Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Route Optimization
  • Shipping Management
  • Status Tracking
  • Third Party Integration

  • Billing & Invoicing
  • Data Import/Export
  • GPS
  • Order Management

Additional information for Silent Passenger

Key features of Silent Passenger

  • 2-Way Messaging
  • Accident tracking
  • Asset & heavy equipment management
  • Asset Tracking
  • Billable hours tracking
  • Diagnostic tools
  • Dispatching
  • Driver Safety Monitoring
  • Driver management
  • ELD Compliance
  • Equipment tracking
  • Fuel Card Integration
  • Fuel management
  • Location tracking
  • Logistics management
  • Maintenance tracking
  • Mapping
  • Mileage tracking
  • Mobile workforce control
  • Motor pool / daily rental
  • Parts management
  • Preventative Maintenance
  • Real Time Data
  • Routing
  • Safety management
  • Tire management
  • Tool tracking
  • Vehicle Information
  • Vehicle tracking

Benefits

• Award-Winning Feature Rich Fleet Software
• Customer Specific Platform Configurations
• Advanced Fleet Analytics and Data Aggregation
• Seamless API Integrations
• Client KPI-Driven Programs
• Dedicated Customer Experience Teams

Silent Passenger FAQs

Below are some frequently asked questions for Silent Passenger.

Q. What type of pricing plans does Silent Passenger offer?

Silent Passenger offers the following pricing plans:

Starting from: US$12,00/month

Pricing model: Subscription

Free Trial: Not Available

Low custom pricing - Please contact Vehicle Tracking Solutions for detailed pricing information.

Q. What are the main features of Silent Passenger?

Silent Passenger offers the following features:

  • 2-Way Messaging
  • Accident tracking
  • Asset & heavy equipment management
  • Asset Tracking
  • Billable hours tracking
  • Diagnostic tools
  • Dispatching
  • Driver Safety Monitoring
  • Driver management
  • ELD Compliance
  • Equipment tracking
  • Fuel Card Integration
  • Fuel management
  • Location tracking
  • Logistics management
  • Maintenance tracking
  • Mapping
  • Mileage tracking
  • Mobile workforce control
  • Motor pool / daily rental
  • Parts management
  • Preventative Maintenance
  • Real Time Data
  • Routing
  • Safety management
  • Tire management
  • Tool tracking
  • Vehicle Information
  • Vehicle tracking

Q. Who are the typical users of Silent Passenger?

Silent Passenger has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Silent Passenger support?

Silent Passenger supports the following languages:

English, Spanish

Q. What type of pricing plans does Silent Passenger offer?

Silent Passenger has the following pricing plans:

Subscription

Q. Does Silent Passenger support mobile devices?

Silent Passenger supports the following devices:

Android, iPhone, iPad

Q. What other apps does Silent Passenger integrate with?

Silent Passenger integrates with the following applications:

Dispatch Anywhere

Q. What level of support does Silent Passenger offer?

Silent Passenger offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials