Freshteam

Freshteam

The smart HR software for growing businesses

4.3/5 (15 reviews)

Freshteam Overview

Freshteam is the perfect HR software for growing business. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information and time off - all in one place.

Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy for you to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates.

Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed or handing out handbooks, you can do it over Freshteam in a few clicks. It also allows you the ability to create a onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents etc.

The HR software also takes complete care of employee time off, employee and manager self service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends and more.

The Android and iOS apps enable to carry out important actions on the go.

Freshteam is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 150000 businesses worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Pricing

Starting from
US$75,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Traditional), Dutch, English, French, German and 3 others, Italian, Portuguese, Spanish

Freshteam Reviews

Overall rating
4.3/5
80% positive reviews
7
Excellent
5
Very good
3
Average
0
Poor
0
Terrible
Verified Reviewer

brought our company's HR team out of the stone age

Used Weekly for 6-12 months
Reviewed on 2018/05/30
Review Source: Capterra

This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Pros

Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons

It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jonathan M.

Freshteam is an easy-to-use and robust Org Chart and Directory builder, with features to spare

Used Weekly for 6-12 months
Reviewed on 2019/08/22
Review Source: Capterra

Freshteam has given a new lease on life, so to speak, to our HR team and dramatically improved our tracking and maintaining information about our teams.

Pros

The interface is sleek and intuitive. It's incredibly easy to set up and get an Org Chart started, and build an employee directory with as much or as little information as you need for your company's needs. Additional custom fields can be added, and existing fields can be removed if they're irrelevant to your needs.

Cons

Each user needs an individual email account, which makes it hard to track teams where some eployees only use a shared/team email account. It also doesn't have much in the way of customizing the little overview cards for employees, so you can end up with irrelevant information showing there, or miss out on relevant info that you end up having to click into the full view to see (such as Phone number)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Richard E.

14+ Years of Staffing & Recruiting & THIS is THE Easiest ATS I've Ever Used!

Used Daily for 1-5 months
Reviewed on 2018/03/29
Review Source: Capterra

Reduction in time to hire, reduction in cost per hire and improvement in quality of hire.

Pros

Freshteam is feature rich, but very nimble and intuitive. With a lot of ATS systems you have to go through multiple clicks to achieve something, but with Freshteam, they have made so much of how the site works, obvious that the time to get up to speed to use it and to know what you are doing is much faster than traditional ATS systems you have have used.

Cons

This is still an evolving product and my biggest gripe was integration with third party job sites not being available, but I noticed this week that they are on this and have rolled out integrations with the leading sites.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Allen S.

ANother great offering by Freshworks

Used Weekly for 1+ year
Reviewed on 2019/05/17
Review Source: Capterra

Very positive, I have recommended it to clients on multiple occasions.

Pros

As an executive at a startup I am a big fan of most of Freshworks offerings. I have extensive experiance in the ATS space, for an out of the box ATS solution that is easy to deploy you can't go wrong with Freshteam. The low TCO makes it easy to scale from a budget standpoint.

Cons

Some UI areas could use some work, and Freshworks needs to maybe assign more resources to the knowledgebase support side of things.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Adam M.

Sharp customer service from the Freshteam guys

Used Daily for 1-5 months
Reviewed on 2018/03/13
Review Source: Capterra

Pros

Simple and easy-to-use ATS. Liked the fact that they were able to put together a ZipRecruiter integration fairly quick. Customer service was very prompt, and the upsells were fairly gentle. Overall, it was my first ATS experience, but I feel that pricing was fair and service was above and beyond what I would have expected. I'd put their service team on par with Freshbooks or Pipedrive - very fast, very attentive, and they smooth out the bumps in the road.

Cons

Some of the UI/UX was not super-intuitive, and it's a little challenging to make custom stages for pipeline.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Freshteam Pricing

Starting from
US$75,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Sprout: free for up to 50 active employees

Blossom: $75/month/50 active employees, or $50/month/50 active employees when paid annually

Garden: $150/month/50 active employees, or $100/month/50 active employees when paid annually

Estate: $250/month/50 active employees, or $200/month/50 active employees when paid annually

Freshteam Features

  • Applicant Tracking
  • Automatic Notifications
  • Customizable Branding
  • Customizable Reporting
  • Employee Database
  • Reminders
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Activity Tracking
  • Data Import/Export
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Self Service Portal
  • Third Party Integration

Additional information for Freshteam

Key features of Freshteam

  • Access control
  • Applicant tracking
  • Archiving & retention
  • Automatic notifications
  • Automatic reminders
  • Availability indicator
  • Calendar sync with Google
  • Candidate profiles
  • Canned responses
  • Collaboration tools
  • Collaborative review
  • Custom fields
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Email integration
  • Email templates
  • Email tracking
  • Employee database
  • Feedback collection
  • Interview scheduling
  • Job application management
  • Job posting
  • Jobs board
  • Multi-location
  • Permission management
  • Real time notifications
  • Referral source tracking
  • Referral tracking
  • Reporting & statistics
  • Resume parsing
  • Role-based permissions
  • SSL security
  • Scheduled emails
  • Scorecarding
  • Social media integration
  • Tagging
  • Tags & keywords
  • Tracking features
  • Visual analytics

Benefits

- No time is wasted chasing for information; all hiring related information like candidate profiles, interview feedback, panel member comments, and emails is stored in one location to save time.
- Collaborate better with the hiring team by getting everyone involved, right from day 1. Hiring team members can screen applications and provide feedback even as applications roll in.
- Make candidate engagement more contextual through built-in email and Candidate 360.
- Maintain an active candidate database. Every time a new job posting is created, Freshteam resurfaces archived candidates so that recruiters can nurture older profiles as well.
- Connect with your new hires even before they join with Pre-onboarding features
- Maintain a single point of reference for all employee information with HRIS features
- Track, approve and manage all paid time off in one place

Freshteam FAQs

Below are some frequently asked questions for Freshteam.

Q. What type of pricing plans does Freshteam offer?

Freshteam offers the following pricing plans:

Starting from: US$75,00/month

Pricing model: Free, Subscription

Free Trial: Available

Sprout: free for up to 50 active employees

Blossom: $75/month/50 active employees, or $50/month/50 active employees when paid annually

Garden: $150/month/50 active employees, or $100/month/50 active employees when paid annually

Estate: $250/month/50 active employees, or $200/month/50 active employees when paid annually

Q. What are the main features of Freshteam?

Freshteam offers the following features:

  • Access control
  • Applicant tracking
  • Archiving & retention
  • Automatic notifications
  • Automatic reminders
  • Availability indicator
  • Calendar sync with Google
  • Candidate profiles
  • Canned responses
  • Collaboration tools
  • Collaborative review
  • Custom fields
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Email integration
  • Email templates
  • Email tracking
  • Employee database
  • Feedback collection
  • Interview scheduling
  • Job application management
  • Job posting
  • Jobs board
  • Multi-location
  • Permission management
  • Real time notifications
  • Referral source tracking
  • Referral tracking
  • Reporting & statistics
  • Resume parsing
  • Role-based permissions
  • SSL security
  • Scheduled emails
  • Scorecarding
  • Social media integration
  • Tagging
  • Tags & keywords
  • Tracking features
  • Visual analytics

Q. Who are the typical users of Freshteam?

Freshteam has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Freshteam support?

Freshteam supports the following languages:

Chinese (Traditional), Dutch, English, French, German, Italian, Portuguese, Spanish

Q. What type of pricing plans does Freshteam offer?

Freshteam has the following pricing plans:

Free, Subscription

Q. Does Freshteam support mobile devices?

Freshteam supports the following devices:

Android

Q. What other apps does Freshteam integrate with?

Freshteam integrates with the following applications:

Facebook, Google Calendar

Q. What level of support does Freshteam offer?

Freshteam offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support