Gesture

Mobile fundraising platform for charities

4,6 /5 (51 reviews) Write a Review!

Gesture Overview

What is Gesture?

Gesture is a cloud-based fundraising solution which enables users to sell event tickets, run auctions, accept donations, and more. The software is suitable for charities and nonprofit organizations, schools, religious groups, and various types of fundraising events.

With Gesture, users can sell event tickets and pre-register guests for events, with the ability to create custom tickets, define available quantities and attendee numbers, and offer packages and sponsorships. Integrated credit card processing allows users to sell tickets directly through Gesture, and purchaser information, including phone numbers, addresses, and email addresses, can be captured. Additional questions can also be added to the purchase process, allowing users to collect attendee meal choices or seating requests.

Gesture enables guests to bid in silent auctions using their mobile phone or computer, either online or via SMS, with status banners on item pages and automated text message outbid notifications. Guests can pay for items on their phone, and collect their items without requiring printed receipts. Direct donations can be made online or by text, with the option to show amounts and donor names on the real-time donation display. Users can also monitor registered guests, ticket sales, bidding activity, and total revenue in real-time through Gesture’s dashboard.

Gesture Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.


Gesture Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Guests can bid for items online through their computer or phone
Bids can be placed manually for the minimum amount or higher
Guests can also choose to watch items
Auto bids can also be placed, allowing guests to set an upper limit for bidding
Status banners are displayed for each item
Guests can make direct donations from their phone
Donation items can be created for specific donation amounts
Guests can pay for items directly through their smartphone
Gesture includes credit card processing, and cards can be stored on file
Guests can download receipts for their records
Gesture video Gesture screenshot: Guests can bid for items online through their computer or phone Gesture screenshot: Bids can be placed manually for the minimum amount or higher Gesture screenshot: Guests can also choose to watch items Gesture screenshot: Auto bids can also be placed, allowing guests to set an upper limit for bidding Gesture screenshot: Status banners are displayed for each item Gesture screenshot: Guests can make direct donations from their phone Gesture screenshot: Donation items can be created for specific donation amounts Gesture screenshot: Guests can pay for items directly through their smartphone Gesture screenshot: Gesture includes credit card processing, and cards can be stored on file Gesture screenshot: Guests can download receipts for their records

Gesture Reviews

Gesture Reviews

Overall rating
4,6
/
5
Excellent
35

Very good
14

Average
2

Poor
0

Terrible
0

Value for Money
4,2
Features
4,3
Ease of Use
4,4
Customer Support
4,8
96% recommended this app
Crystal P.

Gesture offers excellent professional software with outstanding customer service.


Heather S.

Great customer support

I loved the platform and the interface. The customer service it fantastic - especially that they have people come out and help with your events that truly care about the nonprofit sector. They really went above and beyond to help us close the auction and get the data inputted correctly!


Heather D.

I think the staff at Gesture are wonderful!

During this first year in using the software, I saw the additional benefit of securing bids in advance of opening the auction. This started us out thousands of dollars ahead of where we would have traditionally began at the event.


Brandi G.

Amazing Product

Most of our donors and guests loved the new aspect of our Auction, including switching to mobile bidding/checking in and out. Instead of the previous years of pen and paper bidding. There were only a few people that preferred the old method and just couldn't seem to get on bored. People were concerned that guests would be on their phones all night and no one would be interacting but it was quite the opposite. People had more time to mingle not having to go back and check the paper bid sheets since there were none.


Meghan G.

Worth the investment to skyrocket your event fundraising!


Crystal P.

Gesture offers excellent professional software with outstanding customer service.

Used Other for 2+ years
Reviewed on 2017/10/31
Review Source: Capterra

Pros

Gesture's software is user-friendly, fun to utilize and has a clean, professional look. I thoroughly appreciate Gesture's frequent software updates. They are continuously in search of even better ways to improve upon the customer experience, which they communicate through their Gesture Innovation Center emails. I believe that they value customer opinions and implement suggestions, accordingly. As an event planner, other companies often approach me, but none offer the experience Gesture has given my clients over the years. Our account manager, Allie Erickson is on top of our every need, patient, accessible, friendly and helpful. Our on-site manager is thoughtful, communicative, professional and kind. The Gesture team is trustworthy, diligent and fully dedicated to their customers. Every year, our attendees highly rate Gesture in our post-event survey. We have remained loyal to Gesture for many years and will continue for many more to come.

Cons

I would like to remain logged onto the system longer, but I understand that the system logs me off for security purposes. I really don't have any complaints.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Heather S.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Great customer support

Used Other for 2+ years
Reviewed on 2019/11/26
Review Source: Capterra

I loved the platform and the interface. The customer service it fantastic - especially that they have people come out and help with your events that truly care about the nonprofit sector. They really went above and beyond to help us close the auction and get the data inputted correctly!

Pros

I really liked the salespeople and the way thy helped you with anything you needed. This is the best customer support I've seen from all mobile bidding sites.

Cons

My only negative is the price for small nonprofits. If it were more affordable, I would use them again and again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Heather D.
Industry: Nonprofit Organization Management
Company size: 501-1 000 Employees

I think the staff at Gesture are wonderful!

Used Daily for 6-12 months
Reviewed on 2017/11/02
Review Source: Capterra

During this first year in using the software, I saw the additional benefit of securing bids in advance of opening the auction. This started us out thousands of dollars ahead of where we would have traditionally began at the event.

Pros

I love the ability to add photos, descriptions, bid, buy it now pricing, and much more all in a single entry of an item. I also really like the ease in which bidders can participate, get alerts, and have knowledge of their purchases. Finally, the added bonus of a PR team to work with was an extra perk I was not expecting!

Cons

There are certain gaps in the software we have discovered such as: Nowhere to record solicitors such as staff, committee, or Board member who was responsible for bringing in the item; Nowhere to record an individual's name associated with a company in donor details; Nowhere to record details for pledged item, such as when it will be delivered, staff pick-up needs, etc.; Need to have ability to check box if donor has already received thank you for their contributions (such as when it went unsold at a past event and is being used again); Non-transferrable input from one event to another such as donor information. I also have major concerns over the software abilities to capture donations during the ask. There is simply no way to ensure those that raise their hands, are actually hitting the button to donate that is texted to them.

Response from Gesture

Heather, Thank you so much for the review! We love working with the National MS team!

I'm sure your account manager will touchbase on a couple of the software items you mentioned, but we are excited to let you know that the ability to record an individual's name associated with a company in donor details, and the ability to transfer donor information between campaigns/events have recently been addressed and we can do a quick demo of those items. We've also logged your other notes for the development team, as you know, we are always looking for new ways to improve the software and greatly appreciate your feedback. We look forward to many more National MS events!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Brandi G.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Amazing Product

Used Daily for 1+ year
Reviewed on 2019/01/09
Review Source: Capterra

Most of our donors and guests loved the new aspect of our Auction, including switching to mobile bidding/checking in and out. Instead of the previous years of pen and paper bidding. There were only a few people that preferred the old method and just couldn't seem to get on bored. People were concerned that guests would be on their phones all night and no one would be interacting but it was quite the opposite. People had more time to mingle not having to go back and check the paper bid sheets since there were none.

Pros

We were looking for an affordable and easy to use mobile bidding auction program and this one did not disappoint. The company sends a representative to the auction to basically be the point person and fix anything that might come up and help with check in, entering data, etc. They show up early and stay through the event. They bring tablets that are easy to use for our volunteers and staff.
Entering items and bidders is easy and functional. Your event can go live as soon as you'd like it to so that even donors that can't attend the night of, can bid on items. This increases revenue tremendously. They also helped us with not having small items but focusing on larger items of value and only having around 100-150 silent items. The colorful pictures and descriptions are easy to view on mobile devices. And if guests don't have a smart phone, we can help them bid on our tablets.
Guests receive notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.
Guests are also able to check out from their device, so it makes check out a lot faster and smoother.
It is a lot easier to collect on balances as well because we collect credit card information before the event.
Guests received notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.

Cons

If the tablets go down at check in, it pretty much puts everything at a stand still. Even though the tablets run without wi-fi.

There are certain aspects that have to be changed or updated only by Gesture, we can't do it ourselves. Such as adding the individuals who receive notification of a payment or donation from the event. But they are usually quick about their customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Meghan G.
Industry: Individual & Family Services
Company size: 501-1 000 Employees

Worth the investment to skyrocket your event fundraising!

Used Monthly for 2+ years
Reviewed on 2017/10/31
Review Source: Capterra

Pros

Ultimately, it has very clear ROI for the agency. The transition from paper building to mobile has drastically increased our pre-event and day of event fundraising. My favorite part about the software is the increase in funds collected the night of the event. It was incredibly unfortunately how much staff time we had to dedicate post event to collecting money, for many of our events we not have 100% funds collected the night of the event, which frees our staff up to focus on thanking donors. Lastly, the interface is very easy to understand and navigate. We have a number of events that have more mature attendees, who were skeptical when we began to make the transition from paper to electronic. After one use they all required we use the technology at future events. This is also a credit to the Gesture onsite staff who really meet the attendees where they are at and give extra attention when needed!

Cons

I guess my comments would be both a pro and a con. The fact that Gesture is constantly evolving and improving the technology it can sometimes be hard to keep up with all of the current offerings and capabilities as a client. This is one of many vendors you work with so it can be hard to keep yourself educated. Although, this is when you really rely on your account manager to relay this information to you, which our, representtaive, does a wonderful job.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
9/10
Based on 51 user ratings
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Gesture Pricing

Gesture Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.

Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.

Value for Money
4,2/5
Based on 51 user ratings
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Gesture Features

Gesture Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,3/5
Based on 51 user ratings
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Categories

Additional information for Gesture

Additional information for Gesture

Key features of Gesture

  • Attendee activity monitoring
  • Attendee data capture
  • Auto-registration
  • Credit card payment processing
  • Customizable tickets
  • Data import
  • Follow-ups
  • Guest management
  • Item status banners
  • Mobile bidding
  • Online auction
  • Online donations
  • Pre-registration
  • Real-time dashboard
  • Real-time donation display
  • SMS donations
  • SMS outbid notifications
  • Ticket sales
  • Ticketing
  • Welcome text messages

Benefits

  • Integration between the ticket purchase and registration systems enables the automatic registration of guests when they purchase event tickets, and guests are automatically sent welcome text messages.

  • Custom event tickets can be created, with users able to control ticket names, prices, available quantities and number of attendees, with the option to offer packages for groups.

  • Guests can pay for their purchases using their mobile phone, and show their electronic proof of purchase when claiming items, without needing a paper receipt.

  • Bidding activity, revenue totals, and registered users can be viewed in the real-time dashboard, and users can track the number of bids for each item and calculate the difference between winning bids and fair market value.

  • Guests can bid on the web or via SMS, and are sent automated texts to notify them of donation and bidding activity, such as outbid alerts.

  • Gesture FAQs

    Gesture FAQs

    Below are some frequently asked questions for Gesture.

    Q. What type of pricing plans does Gesture offer?

    Gesture offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.

    Q. What are the main features of Gesture?

    Gesture offers the following features:

    • Attendee activity monitoring
    • Attendee data capture
    • Auto-registration
    • Credit card payment processing
    • Customizable tickets
    • Data import
    • Follow-ups
    • Guest management
    • Item status banners
    • Mobile bidding
    • Online auction
    • Online donations
    • Pre-registration
    • Real-time dashboard
    • Real-time donation display
    • SMS donations
    • SMS outbid notifications
    • Ticket sales
    • Ticketing
    • Welcome text messages

    Q. Who are the typical users of Gesture?

    Gesture has the following typical customers:

    Non Profit

    Q. What languages does Gesture support?

    Gesture supports the following languages:

    English

    Q. What type of pricing plans does Gesture offer?

    Gesture has the following pricing plans:

    Subscription

    Q. Does Gesture support mobile devices?

    We do not have any information about what devices Gesture supports

    Q. What other apps does Gesture integrate with?

    Gesture integrates with the following applications:

    NeonCRM

    Q. What level of support does Gesture offer?

    Gesture offers the following support options:

    Phone Support