Gesture

Gesture

Mobile fundraising platform for charities

4.6/5 (72 reviews)

Gesture Overview

Gesture is a cloud-based fundraising solution which enables users to sell event tickets, run auctions, accept donations, and more. The software is suitable for charities and nonprofit organizations, schools, religious groups, and various types of fundraising events.

With Gesture, users can sell event tickets and pre-register guests for events, with the ability to create custom tickets, define available quantities and attendee numbers, and offer packages and sponsorships. Integrated credit card processing allows users to sell tickets directly through Gesture, and purchaser information, including phone numbers, addresses, and email addresses, can be captured. Additional questions can also be added to the purchase process, allowing users to collect attendee meal choices or seating requests.

Gesture enables guests to bid in silent auctions using their mobile phone or computer, either online or via SMS, with status banners on item pages and automated text message outbid notifications. Guests can pay for items on their phone, and collect their items without requiring printed receipts. Direct donations can be made online or by text, with the option to show amounts and donor names on the real-time donation display. Users can also monitor registered guests, ticket sales, bidding activity, and total revenue in real-time through Gesture’s dashboard.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Gesture Reviews

Overall rating
4.6/5
96% positive reviews
49
Excellent
20
Very good
2
Average
0
Poor
1
Terrible
Brandi G.

Amazing Product

Used Daily for 1+ year
Reviewed on 2019/01/09
Review Source: Capterra

Most of our donors and guests loved the new aspect of our Auction, including switching to mobile bidding/checking in and out. Instead of the previous years of pen and paper bidding. There were only a few people that preferred the old method and just couldn't seem to get on bored. People were concerned that guests would be on their phones all night and no one would be interacting but it was quite the opposite. People had more time to mingle not having to go back and check the paper bid sheets since there were none.

Pros

We were looking for an affordable and easy to use mobile bidding auction program and this one did not disappoint. The company sends a representative to the auction to basically be the point person and fix anything that might come up and help with check in, entering data, etc. They show up early and stay through the event. They bring tablets that are easy to use for our volunteers and staff.
Entering items and bidders is easy and functional. Your event can go live as soon as you'd like it to so that even donors that can't attend the night of, can bid on items. This increases revenue tremendously. They also helped us with not having small items but focusing on larger items of value and only having around 100-150 silent items. The colorful pictures and descriptions are easy to view on mobile devices. And if guests don't have a smart phone, we can help them bid on our tablets.
Guests receive notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.
Guests are also able to check out from their device, so it makes check out a lot faster and smoother.
It is a lot easier to collect on balances as well because we collect credit card information before the event.
Guests received notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.

Cons

If the tablets go down at check in, it pretty much puts everything at a stand still. Even though the tablets run without wi-fi.

There are certain aspects that have to be changed or updated only by Gesture, we can't do it ourselves. Such as adding the individuals who receive notification of a payment or donation from the event. But they are usually quick about their customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Anne S.

Gesture is the real deal for mobile fundraising; intuitive to use, with great customer support.

Used Daily for 6-12 months
Reviewed on 2017/11/14
Review Source: Capterra

Pros

The software is intuitive to use and streamlines so many of the processes that eat up your time when you have to do them manually; we eliminated so many Excel spreadsheets, thanks to everything being easily captured, managed, and tracked right within the software - from auction packages to ticket sales to even the seating and meal requests.

Beyond the software, Gesture's customer service was incredible; from the initial sales call all the way through to the event itself, every single Gesture representative we worked with was attentive, helpful, and genuinely interested in helping us have a successful event - which we did. In just the 48 hours since the event concluded, I've received multiple compliments from guests who expressed how "smooth" the night ran and how "seamless" their experience was, from check-in to bidding on auction packages to purchasing raffle tickets to checking out when they won auction packages. We will definitely be using Gesture again, for next year's event!

Cons

Since our event is coordinated by a mix of paid staff and volunteers, it would be helpful to have an administrative access level in Gesture that is "view only" - currently, it's all (full admin rights) or nothing.

It would also be helpful if raffle winners could be "drawn" right in the software, rather than needing to use a random number generator on a third party site.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Annie P.

The software is easy to use and provides a seamless experience for our staff and event guests.

Used Other for 2+ years
Reviewed on 2017/10/27
Review Source: Capterra

Pros

The software is easy to use. It's intuitive and easy to navigate. It makes my job as an event manager much easier. Adding auction items, auction close out, and financial reporting are a breeze. It is also a smooth process for our guests. Bidding on auction items or making a donation is very easy for them, which means more donations for our cause. We set up our auction online in advance of the event. This gives guests an opportunity to start bidding on silent items, and become familiar with live auction items. All of this leads to more revenue to support our mission. I also appreciate the ability to customize our site so it looks like us. This creates a cohesive experience for our guests and helps us put our brand front and center. As a site administrator, I love the ability to download the generated auction sheets. This is a huge time saver. We also download the receipts and send to guests with a thank you letter after the event. It calculates the tax deductibility automatically on the receipt which is an essential feature.

Cons

There are a few custom queries/reports I would like which are not currently offered. It can be confusing as an admin to see clearly what funds have been paid and not paid. However, the staff are great and have helped me figure things out. They even created a custom report for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Allison P.

Excellent customer service and product was perfect for our 250 person fundraiser!

Used Daily for 1-5 months
Reviewed on 2018/05/10
Review Source: Capterra

Streamlined auction process before, during and after event. We went "paperless" and didn't have to fuss with paper bidding forms and associated headaches. We raised more than $10,000 more than we ever raised before using an online bidding system. We look forward to using again next year!

Pros

Very easy to navigate the dashboard to build fundraising website and to upload pictures and descriptions of auction items. Bidders loved how easy it was to register for the silent auction, and we benefitted greatly from launching the website and opening the auction prior to the event. There were many easy tutorials for our volunteers to watch so that they could get comfortable with the online bidding system, and they were well equipped to handle questions from guests. We benefitted greatly from having an onsite specialist with us at the event. She was extremely professional, smart, highly capable and knowledgeable about the software, and she worked nimbly and confidently throughout the night to answer any questions and even offered suggestions that contributed significantly to the success of our auction - and on top of that, she was very enjoyable to be with! After the event, we were able to easily close our books and to process all payments (a significant improvement from many years of dealing with cash and checks and tracking down payments) and to run reports providing incredible data for us to review and learn from.

Cons

I cannot think of anything to improve this software. It was perfect for our event - simple to use and very geared toward serving a volunteer-based event!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Amazing event support

Used Other for 2+ years
Reviewed on 2019/05/03
Review Source: Capterra

GiveSmart provides much needed day of event support as well as an easy to use interface for auction bidding. Reporting has helped ease the closeout process and assure everyone receives their items and we receive payment. They send continuous follow-up to donors for payment post event. You also have access to crowdfunding for 6 months after your event has ended.

Pros

Easily create auction website to link to your website. Bidders receive texts when they have been outbidded. You are able to create endless silent and live auction items for your page. Event support is so responsive and you are able to customize your support needs for in state and out of state events. Their team arrive to your event with ipads to complete donor bidder profiles on site. They will come to your booth in exhibit hall and encourage people to register for bidding. They are super friendly and outgoing and are great as live auction spotters. They raise far more than their cost and double our giving. You are able to even enter in different pledge amounts as donation items on the auction site.

Cons

They are a little costly however it's worth it for a smooth, successful event. I do wish the website was a little more attractive and grouped the silent and live items together. The items appear kind of small and cramped together.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Gesture Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.

Gesture Features

  • Activity Dashboard
  • Automatic Notifications
  • Credit Card Processing

  • API
  • Access Control
  • Activity Tracking
  • Attendance Management
  • Automatic Reminders
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Third Party Integration

Additional information for Gesture

Key features of Gesture

  • Attendee activity monitoring
  • Attendee data capture
  • Auto-registration
  • Credit card payment processing
  • Customizable tickets
  • Data import
  • Follow-ups
  • Guest management
  • Item status banners
  • Mobile bidding
  • Online auction
  • Online donations
  • Pre-registration
  • Real-time dashboard
  • Real-time donation display
  • SMS donations
  • SMS outbid notifications
  • Ticket sales
  • Ticketing
  • Welcome text messages

Benefits

  • Integration between the ticket purchase and registration systems enables the automatic registration of guests when they purchase event tickets, and guests are automatically sent welcome text messages.

  • Custom event tickets can be created, with users able to control ticket names, prices, available quantities and number of attendees, with the option to offer packages for groups.

  • Guests can pay for their purchases using their mobile phone, and show their electronic proof of purchase when claiming items, without needing a paper receipt.

  • Bidding activity, revenue totals, and registered users can be viewed in the real-time dashboard, and users can track the number of bids for each item and calculate the difference between winning bids and fair market value.

  • Guests can bid on the web or via SMS, and are sent automated texts to notify them of donation and bidding activity, such as outbid alerts.

  • Gesture FAQs

    Below are some frequently asked questions for Gesture.

    Q. What type of pricing plans does Gesture offer?

    Gesture offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Gesture charges a flat rate per event, charged 50% upfront and 50% one week after the event.

    Q. What are the main features of Gesture?

    Gesture offers the following features:

    • Attendee activity monitoring
    • Attendee data capture
    • Auto-registration
    • Credit card payment processing
    • Customizable tickets
    • Data import
    • Follow-ups
    • Guest management
    • Item status banners
    • Mobile bidding
    • Online auction
    • Online donations
    • Pre-registration
    • Real-time dashboard
    • Real-time donation display
    • SMS donations
    • SMS outbid notifications
    • Ticket sales
    • Ticketing
    • Welcome text messages

    Q. Who are the typical users of Gesture?

    Gesture has the following typical customers:

    Non Profit

    Q. What languages does Gesture support?

    Gesture supports the following languages:

    English

    Q. What type of pricing plans does Gesture offer?

    Gesture has the following pricing plans:

    Subscription

    Q. Does Gesture support mobile devices?

    We do not have any information about what devices Gesture supports

    Q. What other apps does Gesture integrate with?

    Gesture integrates with the following applications:

    Neon One

    Q. What level of support does Gesture offer?

    Gesture offers the following support options:

    Phone Support