Invoice Ninja
About Invoice Ninja
Incredibly easy to use
Invoice Ninja was built to serve freelancers and business owners with a complete suite of invoicing & payment tools to advance your business.
Invoicing & Payments
Every feature is geared towards accurate and secure invoicing and getting you paid. Instead of using Word and Excel docs, nondescript PayPal forms or overpriced software, with Invoice Ninja you can send beautiful branded invoices with minimum of effort and maximum professionalism.
Time Tracker & Projects
The feel of desktop software but with the power of a web-based app.
The time-tracker app can either launched from within your online Invoice Ninja account, or using a downloaded desktop icon. Just click, and begin! Create projects and individual tasks per project. When done, simply “Send task to invoice” and all details will be sent ready for your clients to pay!
Track Vendors & Expenses
With Invoice Ninja, all your earnings, expenses, clients and vendors are stored and managed in one system. Categorize your vendors & re-invoice expenses to clients, or simply run expense reports.
All of these features combine to help you receive the money you deserve and reduce the amount of time you spend on repetitive invoicing tasks. Spend less time on paperwork and more time at your craft.
Key benefits of Invoice Ninja
Invoice Ninja integrates with every major payment gateway on Earth. USA, Canada, South American, UK, EU, South Africa, Australia and the Far East - you're covered!
Invoice Ninja provides an API integration to connect with several third-party platforms such as Zapier, Integromat, and more.
For those who wish to self-host, Invoice Ninja has installation integrations with Digital Ocean, Cloudron, Softaculous and more.
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Reviews
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- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Has vastly improved my invoicing process and made easy what was once an arduous task.
Reviewed on 2017/10/31
Pros
This software is so easy to use, but is packed with features! Everything gets calculated automatically, and all of my clients' information is stored in one place. Probably the most valuable feature for me is the automatic email reminders, since some clients forget to pay me on time. I never have to go back and figure out who's paid me and who hasn't, since Invoice Ninja tracks this for me. I can even see who has Viewed my invoices, which is very helpful.
Cons
1. I think recurring invoices can be improved. Ideally, payments would automatically be drafted at each interval, rather than emailing an invoice for client to pay. Also, I'd like a better way to automatically display the correct service date range for quarterly invoices when the recurring invoices are generated. For annual invoices, I can use the year variable which would change each year, but for custom date ranges every quarter I haven't figured out an automatic method. I just change the date range manually before the next invoice is sent.
2. Although data can be exported, tax information is not. It would be VERY helpful to have sales tax info exported as well, instead of total invoice amounts. Currently, I have to look at each invoice individually each quarter when filing state sales tax returns. That is the only way I can determine pre-tax revenue amounts.
Response from InvoiceNinja
Thank you for your very kind review! Please email us and we'll help you setup auto-billing so your invoices are automatically paid. When editing a recurring invoice if you click the question mark next to the frequency select you'll see some more help. Invoice item taxes have been added to the export in our latest release.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Invoice Ninja - Invoicing Made Easy
Reviewed on 2019/12/20
- Been over a year that I am using the software had no issues.
- Other than connectivity issue with...
- Been over a year that I am using the software had no issues.
- Other than connectivity issue with hosting provider.
- Forums for assistance and help from others
Pros
- Easy of use
- Customization of the software
- Integration to payment gateways
- Automatic Invoice Reminders
Cons
- No inventory option would be nice
- Additional Columns to be added for customization
- Mobile tutorials for users
Reasons for Switching to Invoice Ninja
Installation on hosting provider using Softaculous install Cost factor yearly subscription Support ForumResponse from InvoiceNinja
Awesome review, thank you very much for taking the time to post your feedback! It's appreciated!
- Industry: Building Materials
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Invoice Ninja inexpensive invoicing however lacking service.
Reviewed on 2023/04/16
Was good however communication is a problem.
Was good however communication is a problem.
Pros
Easy invoicing and quotes, and billing and invoicing history ease of use.
Cons
Billing! Charged me $14 month while my setup was on free. Need to know how to stop charges besides calling capital one. Very hard to communicate with customer service.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Support issues
Reviewed on 2020/08/23
My biggest problem is that support, even though respond very quickly, their responds are often not...
My biggest problem is that support, even though respond very quickly, their responds are often not helpful or not detailed enough.
One feature for paying with PayPal isn't working properly and instead of looking into it they suggest that I should contact PayPal, even though the problem is with Ninja.
There is not enough information in the user's guide.
Pros
Easy to use with basic features.
Quick response from support.
Cons
Support is fast but often not efficient enough.
Some features are not working properly.
Alternatives Considered
WaveReasons for Choosing Invoice Ninja
Studio Cloud removed some free features from the free account and they stopped providing bug support for free accounts. Their platform is also very outdated, even though it has many featuresReasons for Switching to Invoice Ninja
A very basic and important feature that Wave doesn't have - multiple contacts per client.Response from InvoiceNinja
Thank you for your review, we are always working to improve our user support and hope you stay with us as we improve!
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this solution!
Reviewed on 2020/06/14
Smooth and easy to understand and setup.
Smooth and easy to understand and setup.
Pros
Easy to use AND includes both invoicing as well as time tracking.
Cons
I would love to have a Chrome extension for this.
Response from InvoiceNinja
Great review! Thank you very much for your kind words and being part of the Invoice Ninja community!
Invoice Ninja FAQs
Below are some frequently asked questions for Invoice Ninja.Q. What type of pricing plans does Invoice Ninja offer?
Invoice Ninja offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Forever Free Ninja Pro: $10/month Enterprise: $14/month - $44/month
Q. Who are the typical users of Invoice Ninja?
Invoice Ninja has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Invoice Ninja support?
Invoice Ninja supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Italian, Latvian, Lithuanian, Norwegian, Portuguese, Romanian, Russian, Slovenian, Spanish, Turkish
Q. Does Invoice Ninja support mobile devices?
Invoice Ninja supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Invoice Ninja integrate with?
Invoice Ninja integrates with the following applications:
Braintree, Checkout.com, GoCardless, Make, Mollie, PayPal, PayTrace, Payfast SRSMP, Stripe, Zapier, authorize.net
Q. What level of support does Invoice Ninja offer?
Invoice Ninja offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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