Health Cloud
About Health Cloud
Health Cloud by Salesforce is a cloud-based healthcare CRM and patient management solution which enables collaboration between healthcare providers, payers, and patients. The software is built on Salesforce’s CRM platform and specifically designed to meet the needs of the healthcare industry.
Health Cloud Empower enables care providers, including care coordinators, hospice care, home nurses, and patients’ family members, to engage with care teams using any internet-enabled device. Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients by caregivers, and Care Plan Tasks let care providers assign tasks to patients on-the-go. Permissions can be managed to control access to patient data, ensuring personal medical information is kept secure.
Concurrent Care Plans allow multiple teams with disparate expertise and workflows to collaborate and build relationships across care teams. Care providers can assign multiple care plans for comorbid patients to different care teams to provide more personalized care journeys. Health Cloud also automatically calculates patient risk scores based on the Center for Medicaid Services Hierarchical Condition Category (CMS-HCC) model, allowing providers to view risk across patient populations. The customizable risk dashboards give providers insight into the populations they serve, and enable the provision of targeted preventative care to the patients most in need.
Key benefits of Health Cloud
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Reviews
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- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Ease of Use
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- Likelihood to recommend 10.0 /10
Extremely customizable and scalable.
Reviewed on 2018/02/26
Pros
Meets the needs of multiple departments across provider organizations. Highly customizable and robust data capabilities.
Cons
Integration out of the box is somewhat limited but anything can be built. Storage costs & licensing.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Future of healthcare data management
Reviewed on 2023/06/08
Pros
Ease of integration into our workplace and staff satisfaction.
Cons
Process of switching to a new system and staff orientation.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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- Value for Money
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- Likelihood to recommend 8.0 /10
Salesforce Health Cloud - 1 single place for entire Health Management system
Reviewed on 2023/01/14
Awesome. Easy out the entire cycle.
Awesome. Easy out the entire cycle.
Pros
Once you buy this product, best thing you got everything on a single platform related to health management.
Cons
Its a little expensive but worth it as now everything is managed on single platform.
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The new upgrades to lightning experience for pt call logs have been an easy transition
Reviewed on 2018/04/24
I feel comfortable recommending this product to any office. I think they would be able to use the...
I feel comfortable recommending this product to any office. I think they would be able to use the templates and customization to suit the offices' needs.
Pros
The format s easier to read, less eye strain. The colors are easy to distinguish from the font color. I spend a lot of the time in front of the computer.
Cons
almost too cute icons, Some of the transitions have these little cartoons. Maybe this is targeting the younger workforce.
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One of the best health service cloud. Beautiful SaaS.
Reviewed on 2018/03/28
Pros
1. Ease of use and Design. We don't have to train people to use Health cloud.
2. Very Scalable and many sales force features can be embedded.
Cons
I felt a price is bit high as compared to SaaS products. More functionality like auto scrapping would be really useful anyday.
Health Cloud FAQs
Below are some frequently asked questions for Health Cloud.Q. What type of pricing plans does Health Cloud offer?
Health Cloud offers the following pricing plans:
- Starting from: US$325.00/month
- Pricing model: Subscription
- Free Trial: Available
Health Cloud Enterprise: $300/user/month (billed annually). Health Cloud Unlimited: $450/user/month (billed annually).
Q. Who are the typical users of Health Cloud?
Health Cloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Health Cloud support?
Health Cloud supports the following languages:
English
Q. Does Health Cloud support mobile devices?
Health Cloud supports the following devices:
Q. What other apps does Health Cloud integrate with?
Health Cloud integrates with the following applications:
Tableau
Q. What level of support does Health Cloud offer?
Health Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Health Cloud.
- Healthcare CRM Software
- Patient Management Software
- Patient Engagement Software
- Patient Case Management Software
- Clinical Trial Management Software
- Insurance Agency Software
- Hospital Management Software
- Patient Portal Software
- Online CRM Software
- Therapy Software
- Medical Billing Software
- Medical Software
- Long Term Care Software
- Pharmacy Software
- Patient Scheduling Software
- Medical Inventory Software
