Onboard

Onboard

Compliant onboarding software

4.7/5 (59 reviews)

Onboard Overview

Onboard by HR Cloud is an industry standard onboarding software that helps businesses large and small streamline every aspect of new hire paperwork, processing and training. Save tons of time with Onboard’s powerful HR workflow automation and integrations with your preferred HR tools.

Your new employees will receive a customized portal with essential content, documents, and videos. Onboard is a self-service platform. Your team can fill out their own documents and receive automated checklists for all of their onboarding tasks.

Never worry about compliance again by managing the E-Verify process with federally-compliant form management tools and functionality. Upload paper documents into electronically fillable PDFS. Electronic signature capture, PII encryption and SOC-2 cloud storage gives your I-9 and W-4 forms a safe place to live in the cloud. Generate custom forms that fit your needs with an intuitive drag-and-drop interface in keeping with International customs and compliance.

Migrate employee data directly into a centralized HRIS and track your employees’ onboarding progress every step of the way. Synchronize onboarding with the rest of your HR toolkit including ADP, OneLogin, Checkr, Okta, and Greenhouse.Use HR Cloud’s built-in Applicant Tracking System and 508c-accessible job board to attract, screen and onboard new hires in one process.

Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Germany, United Kingdom, United States

Supported Languages

English

Onboard Reviews

Overall rating
4.7/5
97% positive reviews
43
Excellent
14
Very good
1
Average
1
Poor
0
Terrible
Maggie H.

Great, Efficient and User friendly tool!

Used Daily for 6-12 months
Reviewed on 2018/12/07
Review Source: Capterra

We had a bumpy start with our overall experience, but we've ended up in a great place and I'm super satisfied and pleased with the tool and customer service. As an HR professional, this has completely changed the way we bring in a new hire, improving the candidate experience, while making our lives easier by eliminating the manual aspects that come with onboarding. Customer support is fast, someone is always available. Since our roll-out, I've never had to wait on anyone to get back to me. It's almost instant! Thank you to HR Cloud for changing the experience!

Pros

I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.

Cons

There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Corey H.

Intuitive product and amazing support

Used Daily for 1+ year
Reviewed on 2018/01/30
Review Source: Capterra

Pros

My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry.

I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.

Cons

It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Christopher E.

Great software, with a full suite of HR Apps

Used Daily for 6-12 months
Reviewed on 2019/04/09
Review Source: Capterra

HR Cloud is not just some software to store paperwork; the different apps are great and serve different purposes. Onboard, Asset Tracker, Workmates (like an internal Facebook), Kudos and Offboard help to not online streamline and simplify my workload, but also help to build employee morale.
My overall start with HR Cloud was a little rocky during implementation; partly because my company's structure is not the most straight-forward, but also because my implementation rep changed mid-way through the process. Luckily, my new rep is very knowledgeable and was able to help fix some mistakes that were made by the original rep.
We are live with the software now, and while there is a learning curve, overall it is easy to use. The best part is, if you do need help, their chat window in the bottom right is fast and simple (if you can easily explain your problem in written form). The Customer Service reps are fast to respond and typically have no trouble getting you an answer.
Overall my experience has been positive, despite a few bumps in the road. Certainly, recommend this software for any HR Professional trying to streamline their processes and keep better records.

Pros

The Onboard Checklists are great to streamline new hires, and ensure nothing is missed; but I really love ALL of the apps for this software.

Cons

On-boarding existing employees once the software implementation has completed is not the easiest. If the employee has worked for the company longer than 999 days, you cannot just simply use a pre-established checklist, but instead need to select individual tasks for them to complete. The 'Pro' for this is that a task like "Assign Work Phone Ext." won't just automatically get assigned, because at 999 days they probably already have an extension, but the 'Con' is that if you have 30 employees, in 5 different departments, and the need tasks from multiple checklists, it becomes very hard to ensure you click each task that pertains to their title only.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Sonja S.

HR Cloud - Our digital Onboarding Assistant :)

Used Daily for 1+ year
Reviewed on 2019/07/25
Review Source: Capterra

Pros

HR Cloud Onboard makes it easier to communicate to the rest of the collegues and new employees all the task that need to be completed in the onboarding process. It eliminates the calls/emails to specific people in company in charge of the individual tasks (Finance, Backoffice, Newhire's manager, IT department...) Workflow emails especially facilitate this process.
Regarding the HR Cloud support and consultants, they are always at our disposal and they always go one step further to meet our business demands. Grga is with us from the beginning of the implementation process, through all of our demands for specific adaptations of this application. He answers to our emails no later than within a day, proposes a workaround solution if our initial idea is not possible to execute at the time and we can rely on him to notice the mistakes we sometimes make because he is not just the executor but a critical thinker also.

Cons

HR Cloud does not meet our business needs entirely, what is understandable because it isn't a tailor-made solution just for our company. But what is important, they consider every of our demands and try to customize it the best that they can at that moment. That is the thing about them that we value the most and hope that we'll keep that relationship and that we'll keep growing together.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Nate S.

Great Tool

Used Daily for 1-5 months
Reviewed on 2019/02/25
Review Source: Capterra

We utilized HR Cloud to move from 100% paper records to electronic records for employee information. HR Cloud has been helpful for storing older scanned forms and for producing and organizing electronic forms when onboarding new hires.

We have been using HR Cloud for approximately 4 months. The interface is relatively clean and easy for our human resource manager and employees to use.

We considered several other cloud-based HR programs in addition to HR Cloud, including Zenefits, BambooHR and ADP. One thing that was a little concerning was that HR Cloud had many less reviews than the others on various websites, the Apple Store and Google Play. We can't explain why this was, but one thing the reviews consistently stated was that their customer support was very good. This was important to us because we had no prior experience with HR software - and it turned out to be so true! It's been our experience that HR Cloud reps are incredibly personable and knowledgeable and they are readily available via email or video call.

One other thing that may be helpful for some: We have a number of Spanish-speaking employees, so we were interested in a program that could be optimized in Spanish. Even though HR Cloud doesn't offer their content in Spanish, they are optimized for the web and our employees simply set up their browser (usually Chrome) to translate pages into Spanish. It seems to be working fine.

Pros

- Relatively straight-forward, easy to use
- Scales across our PC and mobile devices
- Highly customizable
- Helpful integration between Applicant Tracking and Onboard; allows us to post job openings to our website, Zip Recruiter, Monster, etc., receive applications electronically and manage within HR Cloud
- EXCELLENT customer service via phone; decent self-help online reference materials
- Good value for cost

Cons

- Some Onboard functionality is not intuitive, so it can be a little cumbersome and/or frustrating when first getting used to the system
- The mobile app and the People app within HR Cloud seem to be behind aspirations - both have limited functionality and we don't really use them

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Onboard Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Subscription
Value for money

Contact HR Cloud directly for detailed pricing.

Onboard Features

  • API
  • Applicant Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Performance Management

Additional information for Onboard

Key features of Onboard

  • Automated notifications
  • Automatic reminders
  • Checklists
  • Compliance management
  • Compliance verifications
  • Content management
  • Custom forms
  • Customized portal
  • Document management
  • Document storage
  • Due date tracking
  • E-verify / I-9 forms
  • Electronic signature
  • Employee database
  • Employee directory
  • Employee handbook
  • Employee management
  • Employee profile
  • Form audits
  • Forms management
  • HR management
  • Onboarding
  • Orientation management
  • Percent-complete tracking
  • Photo gallery
  • Progress tracking
  • Self service platform
  • Smart automation
  • Tax forms
  • Third party integration
  • Video management

Benefits

SAVE TIME: Onboard’s automated task checklist and mobile functionality dramatically curtails time-to-productivity and gets your new hires in the door fast.

FIRST DAY SUCCESS: Onboard provides new hires with a customized, company-branded portal so you can share employee handbooks, benefits information, parking permits, training videos, team photos and much more.

STAY COMPLIANT: Onboard allows you to sign, store and audit employment forms and facilitates streamlined E-Verify submission for I-9 employment verification.

TOTAL SYNERGY: Onboard seamlessly syncs with all your favorite applications, including ADP, Greenhouse, Checkr and more.

STAY ON TOP OF EVERYTHING: Onboard’s employee data directly populate a potent industry standard HRIS where you can compile single-click reports.

Onboard FAQs

Below are some frequently asked questions for Onboard.

Q. What type of pricing plans does Onboard offer?

Onboard offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Subscription

Free Trial: Available

Contact HR Cloud directly for detailed pricing.

Q. What are the main features of Onboard?

Onboard offers the following features:

  • Automated notifications
  • Automatic reminders
  • Checklists
  • Compliance management
  • Compliance verifications
  • Content management
  • Custom forms
  • Customized portal
  • Document management
  • Document storage
  • Due date tracking
  • E-verify / I-9 forms
  • Electronic signature
  • Employee database
  • Employee directory
  • Employee handbook
  • Employee management
  • Employee profile
  • Form audits
  • Forms management
  • HR management
  • Onboarding
  • Orientation management
  • Percent-complete tracking
  • Photo gallery
  • Progress tracking
  • Self service platform
  • Smart automation
  • Tax forms
  • Third party integration
  • Video management

Q. Who are the typical users of Onboard?

Onboard has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Onboard support?

Onboard supports the following languages:

English

Q. What type of pricing plans does Onboard offer?

Onboard has the following pricing plans:

Subscription

Q. Does Onboard support mobile devices?

Onboard supports the following devices:

Android, iPhone

Q. What other apps does Onboard integrate with?

Onboard integrates with the following applications:

ADP Workforce Now, Engagedly, G Suite, Google Calendar, Greenhouse, LinkedIn, Office 365, Okta, OneLogin, Slack

Q. What level of support does Onboard offer?

Onboard offers the following support options:

FAQs, Online Support, Phone Support