booxi

Online booking & appointment reservation for small business

4,8 /5 (46 reviews) Write a Review!

booxi Overview

What is booxi?

booxi is an online booking and appointment reservation for small businesses which allows customers to making bookings and reservations online. Users can manage appointments or group/class reservations, send automated confirmations and reminders via email and text message, take payments, and more. Key features include a mobile app, online payment, customer retention, APIs, and integration with other solutions.

Online appointment booking capability lets customers book online using a booxi landing page, or using a 'Book Now' button on an existing website or Facebook page. Text messages and email reminders help avoid no-shows and last minute cancellations. Users can manage appointments, reservations and availability within booxi using the integrated calendar system, and accept online, phone and walk-in bookings. Businesses can manage capacity limits, availability and attendee lists with group bookings for workshops and classes.

Users can access booxi on the web using any device, or on the go using booxi's mobile apps for iOS and Android. Online payment features allow organizations to accept payments, deposits and charge cancellation fees for appointments and reservations using a secured online payment solution. Comprehensive reports help track appointments, reservations and more, and data can be exported in CSV format to create various custom reports.

booxi Overview

Pricing

Starting from
US$20,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Professional: $20/month
Business: $40/month
Enterprise: $80/month


booxi Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
Dutch, English, French, Portuguese, Spanish

Media

Manage appointments, reservations and availability within booxi using the integrated calendar system. Accept online, phone and walk-in bookings.
Avoid no-shows and last minute cancellations with automated text message and email reminders
Let clients book appointments online and save time off the phone
Confirm, edit, or cancel appointments, notify clients, and take payments
Manage capacity limits, availability and attendee lists with group bookings for workshops and classes
Access booxi on the web using any device, or on the go using the mobile apps for iOS and Android
Accept payments, deposits and charge cancellation fees for appointments and reservations using a secured online payment solution
Add multiple staff to a single calendar view to see more appointments and availability at once
booxi video booxi screenshot: Manage appointments, reservations and availability within booxi using the integrated calendar system. Accept online, phone and walk-in bookings. booxi screenshot: Avoid no-shows and last minute cancellations with automated text message and email reminders booxi screenshot: Let clients book appointments online and save time off the phone booxi screenshot: Confirm, edit, or cancel appointments, notify clients, and take payments booxi screenshot: Manage capacity limits, availability and attendee lists with group bookings for workshops and classes booxi screenshot: Access booxi on the web using any device, or on the go using the mobile apps for iOS and Android booxi screenshot: Accept payments, deposits and charge cancellation fees for appointments and reservations using a secured online payment solution booxi screenshot: Add multiple staff to a single calendar view to see more appointments and availability at once

booxi Reviews

booxi Reviews

Overall rating
4,8
/
5
Excellent
37

Very good
9

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,8
Customer Support
4,9
100% recommended this app
Eduardo O.

Very complete web and mobile application that optimizes the management of beauty salons.

We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities. Booxi has become the cornerstone of the business evolution of our business, managing to consolidate and expand in our franchise projects, in addition to ensuring greater satisfaction and quality of care with customers, we are pleasantly satisfied with the functions provided by this automatic program, has been a great help and has taught us a lot about the management of beauty salons.


Keith G.

Simple to adopt, easy to use

Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product.


Charlene C.

Good program and sinks with our POS so very positive for accounting purposes

We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great!


Noah F.

Good solution for repair and service businesses

Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended


Sandra A.

Booxi Supports Local Small Business During COVID-19

Excellent. The customer service is amazing. Someone ALWAYS gets back to me within 24 hours.


Eduardo O.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Very complete web and mobile application that optimizes the management of beauty salons.

Used Daily for 2+ years
Reviewed on 2020/01/06
Review Source: Capterra

We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities. Booxi has become the cornerstone of the business evolution of our business, managing to consolidate and expand in our franchise projects, in addition to ensuring greater satisfaction and quality of care with customers, we are pleasantly satisfied with the functions provided by this automatic program, has been a great help and has taught us a lot about the management of beauty salons.

Pros

Booxi a very robust and complete web and mobile application as it has many integrated automated functions, such as: Sending confirmations and automatic reminders by e-mail and text message, appointment booking management, facility planning, as well as personnel. It also includes mobile applications, digital marketing, online payments, customer retention, in addition to real-time programming so it is a tool that will greatly facilitate and improve the management of your business. On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.

Cons

It is necessary for the development of an inventory function to complement this program. On the other hand, offers an excellent digital marketing function, but only links or integrates with Facebook, it would be convenient to integrate promotional campaigns through Instagram, as it is currently the most used social network and with this, we can reach more future customers and therefore increase our customer portfolio.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Keith G.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Simple to adopt, easy to use

Used Daily for 1+ year
Reviewed on 2020/05/20
Review Source: Capterra

Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product.

Pros

The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support. I also like that I had a direct Support contact that I could reach out to as needed.

Cons

Couple of areas for improvement:
--Duplicate profiles may be created if a client books online and adds in additional information
--Client notes do not come forward, or there is no indication a note exists the next time a client books an appointment, so you must go into their profile to confirm they haven't previously made specific requests. We have asked for this feature/flag to be added.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Charlene C.
Industry: Retail
Company size: 2-10 Employees

Good program and sinks with our POS so very positive for accounting purposes

Used Daily for 1+ year
Reviewed on 2018/06/06
Review Source: Capterra

We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great!

Pros

I like the automatic confirmation, auto reminder, professional appearance, ease for our customers to book online.

Cons

Software needs more reporting features, it is very basic in design, we have a pet grooming business and we have been asking for more personalized features, dogs name, being able to have one client account with multiple pets (most customers have more than one dog) very difficult to track and creates many duplicates. Cumbersome to get quick history records on the fly when you need it quickly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Noah F.
Industry: Retail
Company size: 2-10 Employees

Good solution for repair and service businesses

Used Daily for 2+ years
Reviewed on 2020/06/04
Review Source: Capterra

Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended

Pros

The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system. Also has good API integrations so you can plug in to many websites simply and easily. We're a bicycle shop and do a lot of repairs and all of our bookings have been managed through Booxi for several years. It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate.

Cons

The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window. It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop. For our purposes, it would also be good to have a way to set multiple bookings for the same schedule at the same time, in a way that doesn't crowd up the booking slot visually. If you put 3-5 booking in for the same staff member at the same time, it squashes everything up and you can't see the details of the client easily without opening each one. This is just because we always require that clients bring their bikes to us in the morning for a day booking, so need them all to drop off between certain hours.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sandra A.
Industry: Alternative Medicine
Company size: 2-10 Employees

Booxi Supports Local Small Business During COVID-19

Used Daily for 2+ years
Reviewed on 2020/05/21
Review Source: Capterra

Excellent. The customer service is amazing. Someone ALWAYS gets back to me within 24 hours.

Pros

Customizable (although there are limits). Reminders that my clients get and a thank you follow ups after a session. That clients can book on their own time and leisure.

Cons

I'd like my branding to show more not "Green - Booxi" . I would like to insert my social media feeds and buttons where people can sign up. Basically what I am saying; if I could i would use your platform as my official website I would if you had blogging capacities, social media link capacities ("follow me" capabilities) etc. I am not sure if you have the ability to receive payments (I am aware that I can link up with squareup.com but I have not gone that route yet).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,6/10
Based on 46 user ratings
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booxi Pricing

booxi Pricing

Starting from
US$20,00/month
Free Trial
Free
Subscription
Value for money

Professional: $20/month
Business: $40/month
Enterprise: $80/month

Professional: $20/month
Business: $40/month
Enterprise: $80/month

Value for Money
4,8/5
Based on 46 user ratings
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booxi Features

booxi Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,5/5
Based on 46 user ratings
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Categories

Additional information for booxi

Additional information for booxi

Key features of booxi

  • Activity reports
  • Appointment reminders
  • Client list CRM
  • Custom messaging
  • Export data
  • Group booking
  • Landing page
  • Mobile app
  • Multi-language
  • Multiple staff calendar view
  • Online booking
  • Online payment
  • Online scheduling
  • POS integration
  • Payment processing
  • Reservations
  • Resource management
  • Service at home
  • Staff management
  • Text messages & email reminders

Benefits

  • Gather customer information, track appointment history, and keep notes to provide a personalized customer experience.

  • Keep track of rooms and equipment availability, and avoid double bookings by reserving resources with appointments.

  • Simple and efficient integration with major cloud Point of Sale solutions for sales and inventory management of physical goods.

  • Supports multiple staff and locations and is available in multiple languages.

  • Manage a large team of professionals with multiple calendars, individual pricing, and dispatch appointments accordingly.

  • booxi FAQs

    booxi FAQs

    Below are some frequently asked questions for booxi.

    Q. What type of pricing plans does booxi offer?

    booxi offers the following pricing plans:

    Starting from: US$20,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Professional: $20/month Business: $40/month Enterprise: $80/month

    Q. What are the main features of booxi?

    booxi offers the following features:

    • Activity reports
    • Appointment reminders
    • Client list CRM
    • Custom messaging
    • Export data
    • Group booking
    • Landing page
    • Mobile app
    • Multi-language
    • Multiple staff calendar view
    • Online booking
    • Online payment
    • Online scheduling
    • POS integration
    • Payment processing
    • Reservations
    • Resource management
    • Service at home
    • Staff management
    • Text messages & email reminders

    Q. Who are the typical users of booxi?

    booxi has the following typical customers:

    Small Business, Public Administrations, Freelancers, Mid Size Business

    Q. What languages does booxi support?

    booxi supports the following languages:

    Dutch, English, French, Portuguese, Spanish

    Q. What type of pricing plans does booxi offer?

    booxi has the following pricing plans:

    Free, Subscription

    Q. Does booxi support mobile devices?

    booxi supports the following devices:

    Android, iPhone

    Q. What other apps does booxi integrate with?

    booxi integrates with the following applications:

    Facebook, GoDaddy, Jimdo, Lightspeed POS, Square Point of Sale, Stripe, Weebly, Wix, Wordpress

    Q. What level of support does booxi offer?

    booxi offers the following support options:

    Phone Support, Online Support