Stamps.com

Online postage purchasing & shipping label printing solution

About Stamps.com

Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.


Key benefits of Stamps.com

  • Postage and addresses can be printed onto labels, envelopes, or plain paper, and return shipping labels can be emailed directly to customers, giving users control over shipping costs and delivery speeds for returned orders.

  • Online sellers can import orders from online marketplaces, shopping carts, or CSV files, with direct integrations with eBay, Amazon, Etsy, WooCommerce, Shopify, 3dcart, and more.

  • Stamps.com automatically notifies customers when the shipping label for their order is printed, with details including the delivery address, mail class, mail date, estimated delivery date, and a link to the package tracking number.

  • Delivery addresses, number of units imported, and products descriptions can all be auto-filled on customs forms by Stamps.com.

  • Users can track packages in the reporting dashboard, and track shipping spend by mail class, zone, customer, and more.

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    Stamps.com

    4,4 (916)
    VS.

    Starting Price

    US$19,99
    month
    No pricing found

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    27
    17

    Integrations

    6
    No integrations found

    Ease of Use

    4,3 (916)
    4,3 (37)

    Value for Money

    4,0 (916)
    4,4 (37)

    Customer Service

    4,1 (916)
    4,0 (37)
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    Reviews

    Overall rating

    4,4 /5
    (916)
    Value for Money
    4,0/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,1/5

    Already have Stamps.com?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 916
    Melissa
    Melissa
    Overall rating
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Well worth the extra pricing

    Reviewed on 2018/05/10

    Easy to use (unless they change something); Saves time!; Love being able to access it 24/7.

    Easy to use (unless they change something); Saves time!; Love being able to access it 24/7.

    Pros

    Our local post office does not have the best arrangement of parking and drop off box (lots of fender benders over the years), so I love not having to go there in person to purchase postage. I prepare mailings for a local organization and being able to print my own stamps at home at any time saves me so much in time and effort. It is well worth the little extra that I pay for artisan stamp sheets and the monthly stamps.com fee. I appreciate also that the couple of times I had an issue with printing, the customer service representative credited my account and walked me through all the checkpoints to ensure it didn't happen again. The only reason I rated the Features & Functionality as four stars (instead of the five I gave every other category) is because every now and then the site will change and there is a little problem finding everything so I can print like usual. I wish I had more advanced notice of changes like that and maybe even a slideshow or video to show the differences between the old and new sites. I absolutely will continue using this service as it's been well worth the price through the years!

    Cons

    The only con would be when they make changes and it takes a while to get acclimated to the new site features and such.

    DIANE
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Good program for small business

    Reviewed on 2021/03/30

    I have no problems with Stamps.com except that other programsa have not charged for membership...

    I have no problems with Stamps.com except that other programsa have not charged for membership because of covid and Stamps.com has not done this and is still charging a monthly fee.

    Pros

    Ease of use and cost per month is very affordable. Plus you have options to actually print out stamps and envelopes for mailings.

    Cons

    There are not as many mailing options as some other programs such as Fed Ex etc.

    Alternatives Considered

    Shippo

    Reasons for Switching to Stamps.com

    Stamps.com right now is my second choice as my first choice does not charge a monthly fee.
    David
    Overall rating
    • Industry: Medical Practice
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Easy to set up, difficult to keep

    Reviewed on 2023/01/13

    Fair product. Other options may be superior

    Fair product. Other options may be superior

    Pros

    Easy to set up and begin using. Keeps Costa down a bit at first

    Cons

    Over time, can cost more and gets cumbersome.

    Alternatives Considered

    Quadient WTS

    Reasons for Choosing Stamps.com

    Price, customer service of quadient was awful

    Switched From

    Quadient WTS

    Reasons for Switching to Stamps.com

    Customer service
    kelly
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Clunky and Difficult to use

    Reviewed on 2021/04/17

    It isn't a horrible software, but for the monthly fee I expected a better interface.

    It isn't a horrible software, but for the monthly fee I expected a better interface.

    Pros

    I was able to do what I needed with this software, like connect to multiple WordPress sites, Etsy, Ebay etc.

    Cons

    The software was clunky and had problems fairly often. It was sometimes difficult to figure out how to do things. The interface was just difficult to use.

    Alternatives Considered

    ShipStation

    Reasons for Switching to Stamps.com

    Stamps.com had a great initial offer including a free scale.
    Danielle
    Danielle
    Overall rating
    • Industry: Broadcast Media
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Stamps.com is fine with me

    Reviewed on 2020/01/10

    Customizing shipping labels and tracking emails lends credibility to our small business.

    Customizing shipping labels and tracking emails lends credibility to our small business.

    Pros

    It is a simple and comprehensive solution for shipping. It's easy to customize shipping labels for your business. Grabbing a refund is simple to do, although it takes a while.

    Cons

    The USPS pick-up feature seems easy but has never resulted in an actual pick up. Likely not STAMPS fault. Printing from other computers is a pain. I wish we could customize the shipped email depending on the sender's address. As I ship as multiple businesses, the messaging should change.

    Alternatives Considered

    PayPal

    Switched From

    ShippingEasy

    Reasons for Switching to Stamps.com

    Familiarity of staff.
    Showing 5 reviews of 916 Read all reviews

    Stamps.com FAQs

    Below are some frequently asked questions for Stamps.com.

    Stamps.com offers the following pricing plans:

    • Starting from: US$19,99/month
    • Pricing model: Subscription
    • Free Trial: Available

    $19.99 monthly service fee, plus the cost of postage.

    Stamps.com has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Stamps.com supports the following languages:

    English

    Stamps.com supports the following devices:

    Stamps.com integrates with the following applications:

    Adobe Commerce, BigCommerce, QuickBooks Online Advanced, Shopify, X-Cart, Zen Cart

    Stamps.com offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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