Stamps.com

Online postage purchasing & shipping label printing solution

About Stamps.com

Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.

Key benefits of Stamps.com

  • Postage and addresses can be printed onto labels, envelopes, or plain paper, and return shipping labels can be emailed directly to customers, giving users control over shipping costs and delivery speeds for returned orders.

  • Online sellers can import orders from online marketplaces, shopping carts, or CSV files, with direct integrations with eBay, Amazon, Etsy, WooCommerce, Shopify, 3dcart, and more.

  • Stamps.com automatically notifies customers when the shipping label for their order is printed, with details including the delivery address, mail class, mail date, estimated delivery date, and a link to the package tracking number.

  • Delivery addresses, number of units imported, and products descriptions can all be auto-filled on customs forms by Stamps.com.

  • Users can track packages in the reporting dashboard, and track shipping spend by mail class, zone, customer, and more.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Features

    Total features of Stamps.com: 19

    • API
    • Activity Dashboard
    • Cost Tracking
    • Custom Forms
    • Data Import
    • Email Notifications
    • Estimating
    • Expense Tracking
    • Label Printing
    • Labeling
    • Package Tracking
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Real Time Updates
    • Reporting & Statistics
    • Shipping Labels
    • Shipping Management
    • eCommerce Integration

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    Reviews

    Overall rating

    4,4 /5
    (659)
    Value for Money
    4/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,1/5

    Already have Stamps.com?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 659
    Laurie L.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Makes my work go smoothly and uninterrupted by trips to the post office

    Reviewed on 2017/10/17

    In addition be being an author, I also have a home office in which I do legal typing for attorneys...

    In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.

    Pros

    It's quite easy to use, ordering supplies is simple and they arrive within a couple of days at the most. I especially like being able to print mail on either blank stamps or envelopes, and if necessary, print out parcel post mailing labels. It's also very helpful with keeping an online "meter" of my funds balance and allowing for instantly adding to my funds without having to leave the page. This program is one of the best time savers I use.

    Cons

    I use two different printers: an inkjet for printing individual stamps and a laser printer for printing the postage on envelopes, so I have to be careful to make sure the correct printer is indicated for the proper function. Not much of a problem, though, and everything else far outweighs this minor annoyance.

    Blake B.
    Overall rating
    • Industry: Mining & Metals
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Turnkey point-and-click shipping for novices

    Reviewed on 2019/09/13

    I've set up Stamps.com shipping at several businesses now and it's always the first shipping...

    I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software

    Pros

    Super easy to use and setup. You can be shipping your product on day one and having the Post Office deliver products to your customers. Just point n' click!

    Cons

    It's limited in other software integrations, but by the time you need those, you'll be ready for the next level of shipping software. For the ecommerce entrepreneur shipping from their basement, Stamps.com is all you need.

    Joe G.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Skip The Post OFfice

    Reviewed on 2021/02/18

    Stamps.com is a great service and I give them a 6 out of 10 as a recommendation level. But, I do...

    Stamps.com is a great service and I give them a 6 out of 10 as a recommendation level. But, I do encourage people to check out other online postage services. Overall, I was very happy with Stamps.com, but just felt like it was time for a change and a better deal. I am happy with the new service I use.

    Pros

    I loved not having to go to the Post Office to get stamps. Stamps.com was pretty easy to get started with and actually saved a little bit of money, due to their introductory offer.

    Cons

    I would probably say that I loved Stamps.com to begin with, but I wasn't aware of any alternatives at the time. They got to be a little more costly and I found out about another company that I thought would be better. So ultimately I changed services.

    Alexander B.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 1.0 /10

    Do not use Stamps.com for Express or any international shipping

    Reviewed on 2020/02/27

    I do not recommend using stamps.com for:
    USA domestic shipping, since USPS provides good enough...

    I do not recommend using stamps.com for:
    USA domestic shipping, since USPS provides good enough online experience for that.
    International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.

    Pros

    It's quite convenient to manage shipping orders there, including customs declarations.
    Interface is intuitive enough to work through it.

    Cons

    First, it's SLOW in delivering packages. To compare stamps.com with using USPS directly, I had the following experiment.
    The same package by weight, size, origin and destination address I have shipped at the exact same date & time at USPS office, and I also dropped to the same USPS office the package with the label printed by stamps.com.
    I used the same 3-5 day Express USPS shipping option on both USPS office and stamps.com.
    Now the results.
    - I had to pay ~10$ more for stamps.com label.
    - it took the package with stamps.com label 10 calendar days to reach JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER before departing abroad.
    - it took 1 (one) day for the USPS -official package to get to JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER.

    Overall, the same EXPRESS package delivery info:
    - stamps.com: 13 days for $86
    - official USPS: 4 days for $77

    After that experiment I gave stamps.com a benefit of a doubt and repeated the exact same thing again. Shipped the same package again by both, but got the same results. stamps.com delivers packages 3-4x slower than official USPS, and prices are higher by ~12%, and stamps.com also has a service fee of ~$20/month. In my opinion it's an overkill.

    I care for my customers, and Stamps.com doesn't. I do not want to use their service again.

    Randolph P.
    Overall rating
    • Industry: Industrial Automation
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Stamps.Com is a godsend.

    Reviewed on 2020/11/30

    I always had a problem with getting to the post office on time to send out papers or documents that...

    I always had a problem with getting to the post office on time to send out papers or documents that could not be sent online. Stamps.Com has saved me many times in being able to get shipments of any kind out and on time. During these current times of the pandemic, it is great to have a post office at home so to speak. It gives peace of mind.

    Pros

    Even though the advent of email and scan documents has taken over, there is still a need for good old mail. I have had a real need for Stamps.Com. To be able to create my postage and other materials I ship out without having to take that trip to the post office has been worth it and saving gas has paid for this service. It is very easy to use and having my own postal meter is great.

    Cons

    I truthfully have no problems with this. At first, I didn't have a great printer but I upgraded and it has been easy and seamless printing out postage. Usually, the equipment you have in your home office is the major problem with applications.

    Showing 5 reviews of 659 Read all reviews

    Stamps.com FAQs

    Below are some frequently asked questions for Stamps.com.

    Stamps.com offers the following pricing plans:

    • Starting from: US$15,99/month
    • Pricing model: Subscription
    • Free Trial: Available

    $15.99 monthly service fee, plus the cost of postage.

    Stamps.com offers the following features:

    • Batch label printing
    • Branded shipping labels
    • CASS certified
    • Cost calculations
    • Custom HTML shipment notification emails
    • Custom packing slips
    • Custom shipping rules
    • Data import
    • Duplicate management
    • Employee access controls
    • Expense tracking
    • Form scanning
    • Order import
    • Package delivery statistics
    • Package tracking
    • Parcel shipping
    • Postage management
    • Postage restrictions
    • Real-time package tracking
    • Reporting dashboard
    • Return shipping labels
    • Shipment tracking
    • Weight calculations
    • eCommerce marketplace & shopping cart integrations

    Stamps.com has the following typical customers:

    Small Business, Mid Size Business

    Stamps.com supports the following languages:

    English

    We do not have any information about what devices Stamps.com supports

    Stamps.com integrates with the following applications:

    Infiplex, Jolt Fulfillment System, Lingo, Magento Commerce, Order Desk, Sync, Versa Cloud ERP, Vin eRetail POS, Webgility, ecomdash

    Stamps.com offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs

    Related categories

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