Stamps.com

Online postage purchasing & shipping label printing solution

4,4 /5 (612 reviews) Write a Review!

Stamps.com Overview

What is Stamps.com?

Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.

Stamps.com Overview

Pricing

Starting from
US$15,99/month

Pricing options

Free Trial
Subscription
Value for money

$15.99 monthly service fee, plus the cost of postage.


Stamps.com Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Stamps.com video

Stamps.com Reviews

Stamps.com Reviews

Overall rating
4,4
/
5
Excellent
380

Very good
141

Average
60

Poor
20

Terrible
11

Value for Money
4
Features
4,4
Ease of Use
4,4
Customer Support
4,2
85% recommended this app
Laurie L.

Makes my work go smoothly and uninterrupted by trips to the post office

In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.


Blake B.

Turnkey point-and-click shipping for novices

I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software


Kate W.

Easiest way to send mail

Overall stamps.com has been amazing. No more running out of stamps or waiting in line at the post office. It is worth every penny.


Alexander B.

Do not use Stamps.com for Express or any international shipping

I do not recommend using stamps.com for:
USA domestic shipping, since USPS provides good enough online experience for that.
International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.


Linda H.

Saves a Trip!

My overall experience has been very positive. I will continue to use stamps.com.


Laurie L.

Makes my work go smoothly and uninterrupted by trips to the post office

Used Daily for 2+ years
Reviewed on 2017/10/17
Review Source: Capterra

In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.

Pros

It's quite easy to use, ordering supplies is simple and they arrive within a couple of days at the most. I especially like being able to print mail on either blank stamps or envelopes, and if necessary, print out parcel post mailing labels. It's also very helpful with keeping an online "meter" of my funds balance and allowing for instantly adding to my funds without having to leave the page. This program is one of the best time savers I use.

Cons

I use two different printers: an inkjet for printing individual stamps and a laser printer for printing the postage on envelopes, so I have to be careful to make sure the correct printer is indicated for the proper function. Not much of a problem, though, and everything else far outweighs this minor annoyance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Blake B.
Industry: Mining & Metals
Company size: 11-50 Employees

Turnkey point-and-click shipping for novices

Used Daily for 2+ years
Reviewed on 2019/09/13
Review Source: Capterra

I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software

Pros

Super easy to use and setup. You can be shipping your product on day one and having the Post Office deliver products to your customers. Just point n' click!

Cons

It's limited in other software integrations, but by the time you need those, you'll be ready for the next level of shipping software. For the ecommerce entrepreneur shipping from their basement, Stamps.com is all you need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kate W.
Industry: Legal Services
Company size: 2-10 Employees

Easiest way to send mail

Used Daily for 2+ years
Reviewed on 2020/08/28
Review Source: Capterra

Overall stamps.com has been amazing. No more running out of stamps or waiting in line at the post office. It is worth every penny.

Pros

The number one benefit is ease of use. We send out mailings every day, and it's so easy to use stamps.com. We don't even need to order company envelopes anymore, we just print our return address directly on the envelope to the recipient.

Cons

It seems like every other month or so I have to reinstall this. There's no updates, it just doesn't recognize my computer any more and makes me install it again.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Alexander B.
Industry: Computer Software
Company size: 2-10 Employees

Do not use Stamps.com for Express or any international shipping

Used Daily for 6-12 months
Reviewed on 2020/02/27
Review Source: Capterra

I do not recommend using stamps.com for:
USA domestic shipping, since USPS provides good enough online experience for that.
International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.

Pros

It's quite convenient to manage shipping orders there, including customs declarations.
Interface is intuitive enough to work through it.

Cons

First, it's SLOW in delivering packages. To compare stamps.com with using USPS directly, I had the following experiment.
The same package by weight, size, origin and destination address I have shipped at the exact same date & time at USPS office, and I also dropped to the same USPS office the package with the label printed by stamps.com.
I used the same 3-5 day Express USPS shipping option on both USPS office and stamps.com.
Now the results.
- I had to pay ~10$ more for stamps.com label.
- it took the package with stamps.com label 10 calendar days to reach JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER before departing abroad.
- it took 1 (one) day for the USPS -official package to get to JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER.

Overall, the same EXPRESS package delivery info:
- stamps.com: 13 days for $86
- official USPS: 4 days for $77

After that experiment I gave stamps.com a benefit of a doubt and repeated the exact same thing again. Shipped the same package again by both, but got the same results. stamps.com delivers packages 3-4x slower than official USPS, and prices are higher by ~12%, and stamps.com also has a service fee of ~$20/month. In my opinion it's an overkill.

I care for my customers, and Stamps.com doesn't. I do not want to use their service again.

Rating breakdown

Ease of Use

Likelihood to recommend: 1.0/10

Linda H.
Industry: Insurance
Company size: 2-10 Employees

Saves a Trip!

Used Daily for 2+ years
Reviewed on 2020/10/06
Review Source: Capterra

My overall experience has been very positive. I will continue to use stamps.com.

Pros

My favorite thing about this is of course the fact that it saves me a trip to the post office! As much mail as we handle through the office, the convenience of this far outweighs the cost.

Cons

I personally liked the software better before the latest changes. It's not a deal breaker for me, but sometimes I wish they wouldn't fix what isn't broken.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,3/10
Based on 612 user ratings
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Stamps.com Pricing

Stamps.com Pricing

Starting from
US$15,99/month
Free Trial
Subscription
Value for money

$15.99 monthly service fee, plus the cost of postage.

$15.99 monthly service fee, plus the cost of postage.

Value for Money
4/5
Based on 612 user ratings
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Stamps.com Features

Stamps.com Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,4/5
Based on 612 user ratings
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Categories

Additional information for Stamps.com

Additional information for Stamps.com

Key features of Stamps.com

  • Batch label printing
  • Branded shipping labels
  • CASS certified
  • Cost calculations
  • Custom HTML shipment notification emails
  • Custom packing slips
  • Custom shipping rules
  • Data import
  • Duplicate management
  • Employee access controls
  • Expense tracking
  • Form scanning
  • Order import
  • Package delivery statistics
  • Package tracking
  • Parcel shipping
  • Postage management
  • Postage restrictions
  • Real-time package tracking
  • Reporting dashboard
  • Return shipping labels
  • Shipment tracking
  • Weight calculations
  • eCommerce marketplace & shopping cart integrations

Benefits

  • Postage and addresses can be printed onto labels, envelopes, or plain paper, and return shipping labels can be emailed directly to customers, giving users control over shipping costs and delivery speeds for returned orders.

  • Online sellers can import orders from online marketplaces, shopping carts, or CSV files, with direct integrations with eBay, Amazon, Etsy, WooCommerce, Shopify, 3dcart, and more.

  • Stamps.com automatically notifies customers when the shipping label for their order is printed, with details including the delivery address, mail class, mail date, estimated delivery date, and a link to the package tracking number.

  • Delivery addresses, number of units imported, and products descriptions can all be auto-filled on customs forms by Stamps.com.

  • Users can track packages in the reporting dashboard, and track shipping spend by mail class, zone, customer, and more.

  • Stamps.com FAQs

    Stamps.com FAQs

    Below are some frequently asked questions for Stamps.com.

    Q. What type of pricing plans does Stamps.com offer?

    Stamps.com offers the following pricing plans:

    Starting from: US$15,99/month

    Pricing model: Subscription

    Free Trial: Available

    $15.99 monthly service fee, plus the cost of postage.

    Q. What are the main features of Stamps.com?

    Stamps.com offers the following features:

    • Batch label printing
    • Branded shipping labels
    • CASS certified
    • Cost calculations
    • Custom HTML shipment notification emails
    • Custom packing slips
    • Custom shipping rules
    • Data import
    • Duplicate management
    • Employee access controls
    • Expense tracking
    • Form scanning
    • Order import
    • Package delivery statistics
    • Package tracking
    • Parcel shipping
    • Postage management
    • Postage restrictions
    • Real-time package tracking
    • Reporting dashboard
    • Return shipping labels
    • Shipment tracking
    • Weight calculations
    • eCommerce marketplace & shopping cart integrations

    Q. Who are the typical users of Stamps.com?

    Stamps.com has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Stamps.com support?

    Stamps.com supports the following languages:

    English

    Q. What type of pricing plans does Stamps.com offer?

    Stamps.com has the following pricing plans:

    Subscription

    Q. Does Stamps.com support mobile devices?

    We do not have any information about what devices Stamps.com supports

    Q. What other apps does Stamps.com integrate with?

    Stamps.com integrates with the following applications:

    Infiplex, Jolt Fulfillment System, Lingo, Magento Commerce, Order Desk, Sync, VersAccounts, Vin eRetail POS, Webgility, ecomdash

    Q. What level of support does Stamps.com offer?

    Stamps.com offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs