Stamps.com

Stamps.com

Online postage purchasing & shipping label printing solution

4.5/5 (369 reviews)

Stamps.com Overview

Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.

Pricing

Starting from
US$16,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Stamps.com Reviews

Overall rating
4.5/5
89% positive reviews
246
Excellent
82
Very good
29
Average
10
Poor
2
Terrible
Tracy O.

Best shipping software for small business shipping

Used Daily for 2+ years
Reviewed on 2019/08/01
Review Source: Capterra

Using this software was very beneficial to my business in that I did not have to go to the post office, wait in line with 30 packages, buy postage for each one, get all the delivery confirmation receipts and come back to the office and send that information to each customer. Probably saved me at least 1 and 1/2 hours per day. I have never had a problem with the software, if you do any amount of mailing or shipping, you need this software.

Pros

I am an Amazon marketplace seller who uses this software everyday for shipping, books, small retail items, using the US Postal Service as my primary shipper. This software has all of the postal service options and pricing. It has an address check feature and several printing options. Its super easy to use. Very easy to add funds, and many options for that. I tried the competition, this has it all over that, and the monthly fee is reasonable, and also flexible depending on what options you want. I used the scale that they provide for a one time purchase, which works perfectly with the software. Incredible flexibility. You can ship locally, by zone, flat rate, or international, the software even lets you do the international paperwork electronically. Its mostly set up to do postage and shipping through the US Postal Service but they also offer Fedex which is sometimes a better option.

Cons

I have used this software for over 10 years and I cannot think of one thing that I would call a con.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jessica C.

Great if you like paying for services you can get for free.

Used Daily for 2+ years
Reviewed on 2018/06/11
Review Source: Capterra

Pros

I have used stamps.com for over 6 years, at about 4 different places that i work, i know its a popular system and easy to use. other Pros if you are a new to shipping, they offer a free 1 month trial and free 5lbs scale, and a pack w sticker sheets, postcard stamps, i believe you just pay for shipping.

Cons

Printing postage for something as simple as postcards is a real nightmare,
I really really dislike how the set up is for post cards you have to purchase seperate sheets to print out the postage then stick them 1 at a time on your post cards, this is not efficient, esecially when you have thousands of post cards to send out.
another con is the monthly fee. If you are selling on any platform like ebay, etsy, amazon you can purchase postage directly from them, for sometimes less than you can on stamps.com which defeats the purpose of paying a monthly fee for a "discounted shipping rate"
Im not a fan, they lure you in w free things but at the end of the day after paying for their special stamp paper and monthy fees we dont save anything in fact im sure we spent more than we needed to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Laurie L.

Makes my work go smoothly and uninterrupted by trips to the post office

Used Daily for 2+ years
Reviewed on 2017/10/17
Review Source: Capterra

In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.

Pros

It's quite easy to use, ordering supplies is simple and they arrive within a couple of days at the most. I especially like being able to print mail on either blank stamps or envelopes, and if necessary, print out parcel post mailing labels. It's also very helpful with keeping an online "meter" of my funds balance and allowing for instantly adding to my funds without having to leave the page. This program is one of the best time savers I use.

Cons

I use two different printers: an inkjet for printing individual stamps and a laser printer for printing the postage on envelopes, so I have to be careful to make sure the correct printer is indicated for the proper function. Not much of a problem, though, and everything else far outweighs this minor annoyance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bob T.

Stop Standing In Line at the Post Office

Used Daily for 2+ years
Reviewed on 2018/11/02
Review Source: Capterra

Very easy to use. Very cost effective if you have the postage need.
It took us several months to begin to recover the costs associated with starting - but we realized our needs would grow and it was better to learn the system while still small than jump into something untested and putting our reputation on the line...

Pros

Ease of use...
Online capability...
Free Digital Scale (to weigh your packages and pay accurate postage)...
Print your stamps directly from your desktop computer...
Schedule a pick up or just "drop off" at the post office...

Cons

Make sure your cost basis for using this system includes the monthly fees. When we started, we were actually losing money each month (until our postage expenses rose to meet this need).

Be sure to order your replacement stamp sheets well in advance. There is nothing like running out of stamps to print and having to to the post office, only to come back and find your replacement stamps delivered later that day...

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Verified Reviewer

Great for a simple shipping solution.

Used Daily for 6-12 months
Reviewed on 2017/11/15
Review Source: Capterra

Pros

The ease of signing up and immediately starting to print postage is nice. You can sign up in about a minute. When you sign up, initially for a trial, you receive some sign-up benefits like in free postage and others. Most of the benefits, however, are fairly useless. If you connect an e-commerce account, it can import all of your orders. This is extremely useful to quickly print postage and it will automatically upload the tracking information to your e-commerce account so you don't have to later.

Cons

The monthly fee and difficulty in canceling are the two biggest downsides. It is not too expensive, but you can find other cheaper options if your shipments per month are on the very low end. Another downside is that it logs you out fairly frequently and then takes a while to load each page even when you're logged in (I have a fast internet connection and computer, so I know it's not me). Last downside is if for some reason you damage the shipping label you just printed and have navigated away from that page, there is no way to reprint the label. You have to void that one and print a new one. A refund for the first label won't be given for two weeks at the earliest. This is highly annoying.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Stamps.com Pricing

Starting from
US$16,00/month
Pricing options
Free Trial
Subscription
Value for money

$15.99 monthly service fee, plus the cost of postage.

Stamps.com Features

  • API
  • Activity Dashboard
  • Email Notifications
  • Real Time Data
  • Real Time Updates
  • Reporting & Statistics
  • Shipping Management

  • Automatic Notifications
  • Billing & Invoicing
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • GPS
  • Geographic Maps
  • Location Tracking
  • Order Management
  • Real Time Monitoring
  • Route Optimization
  • Status Tracking
  • Third Party Integration

Additional information for Stamps.com

Key features of Stamps.com

  • Batch label printing
  • Branded shipping labels
  • CASS certified
  • Cost calculations
  • Custom HTML shipment notification emails
  • Custom packing slips
  • Custom shipping rules
  • Data import
  • Duplicate management
  • Employee access controls
  • Expense tracking
  • Form scanning
  • Order import
  • Package delivery statistics
  • Package tracking
  • Parcel shipping
  • Postage management
  • Postage restrictions
  • Real-time package tracking
  • Reporting dashboard
  • Return shipping labels
  • Shipment tracking
  • Weight calculations
  • eCommerce marketplace & shopping cart integrations

Benefits

  • Postage and addresses can be printed onto labels, envelopes, or plain paper, and return shipping labels can be emailed directly to customers, giving users control over shipping costs and delivery speeds for returned orders.

  • Online sellers can import orders from online marketplaces, shopping carts, or CSV files, with direct integrations with eBay, Amazon, Etsy, WooCommerce, Shopify, 3dcart, and more.

  • Stamps.com automatically notifies customers when the shipping label for their order is printed, with details including the delivery address, mail class, mail date, estimated delivery date, and a link to the package tracking number.

  • Delivery addresses, number of units imported, and products descriptions can all be auto-filled on customs forms by Stamps.com.

  • Users can track packages in the reporting dashboard, and track shipping spend by mail class, zone, customer, and more.

  • Stamps.com FAQs

    Below are some frequently asked questions for Stamps.com.

    Q. What type of pricing plans does Stamps.com offer?

    Stamps.com offers the following pricing plans:

    Starting from: US$16,00/month

    Pricing model: Subscription

    Free Trial: Available

    $15.99 monthly service fee, plus the cost of postage.

    Q. What are the main features of Stamps.com?

    Stamps.com offers the following features:

    • Batch label printing
    • Branded shipping labels
    • CASS certified
    • Cost calculations
    • Custom HTML shipment notification emails
    • Custom packing slips
    • Custom shipping rules
    • Data import
    • Duplicate management
    • Employee access controls
    • Expense tracking
    • Form scanning
    • Order import
    • Package delivery statistics
    • Package tracking
    • Parcel shipping
    • Postage management
    • Postage restrictions
    • Real-time package tracking
    • Reporting dashboard
    • Return shipping labels
    • Shipment tracking
    • Weight calculations
    • eCommerce marketplace & shopping cart integrations

    Q. Who are the typical users of Stamps.com?

    Stamps.com has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Stamps.com support?

    Stamps.com supports the following languages:

    English

    Q. What type of pricing plans does Stamps.com offer?

    Stamps.com has the following pricing plans:

    Subscription

    Q. Does Stamps.com support mobile devices?

    We do not have any information about what devices Stamps.com supports

    Q. What other apps does Stamps.com integrate with?

    Stamps.com integrates with the following applications:

    BigCommerce, Infiplex, Lingo, Magento, Order Desk, Shopify, Sync, VersAccounts, Webgility, ecomdash

    Q. What level of support does Stamps.com offer?

    Stamps.com offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials