Stamps.com
About Stamps.com
Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.
Key benefits of Stamps.com
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Reviews
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- Industry: Farming
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
love it
Reviewed on 2023/05/16
Pros
i send letters at least 2 times a week because of child support and family out of town. alot of stores dont sell stamps. love this website
Cons
i don't want to have a membership. i just want my stamps and go bout my business
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Stamps.com Business Owner Review
Reviewed on 2022/11/12
I had a good experience with Stamps.com. It was and is vital to my small business and helped me...
I had a good experience with Stamps.com. It was and is vital to my small business and helped me fulfill many orders.
Pros
I like that the software is straightforward. I was able to get customer service when I needed it. I like that the software easily connects to 3rd party applications.
Cons
I found it hard to make changes or cancel my account. I wanted to try other options and had to call customer service to make those types of changes and it wasn't really easy to do so. I also think it is expensive as a baseline software because to effectively use it, you have to basically use a 3rd party application, and that other app also charges fees too.
Reasons for Switching to Stamps.com
Stamps.com was vital to being able to use the other 3rd party apps. I was not able to bypass Stamps.com. I have used Stamps.com for all of my e-commerce needs.- Industry: Investment Management
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't expect any support
Reviewed on 2023/07/26
extremely frustrating with hours in search of support
extremely frustrating with hours in search of support
Pros
Printing envelopes with addresses. Retaingin contact lists, however one update casued these files to be lost. No recovery and no support available. Updates cause error notices at every login. No support available
Cons
Entire website is corrupt despite updates and no help is offered
- Industry: Publishing
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Service, But Pricey
Reviewed on 2023/12/21
Pros
Easy to use. Labels are professional. Tracking nice.
Cons
The only thing we didn't like about it was the price.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Take control of your shipping.
Reviewed on 2023/10/06
It great for small business with limited staff. Is easy for anyone to use and know that status of...
It great for small business with limited staff. Is easy for anyone to use and know that status of all shipping
Pros
Is very easily integrated, print labels, schedule out going mail and packages on your time without ever having to tote anything to the post office.
Cons
Has met all the needs we intended for it to meet - so far no cons to speak of
Stamps.com FAQs
Below are some frequently asked questions for Stamps.com.Q. What type of pricing plans does Stamps.com offer?
Stamps.com offers the following pricing plans:
- Starting from: US$19.99/month
- Pricing model: Subscription
- Free Trial: Available
$19.99 monthly service fee, plus the cost of postage.
Q. Who are the typical users of Stamps.com?
Stamps.com has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Stamps.com support?
Stamps.com supports the following languages:
English
Q. Does Stamps.com support mobile devices?
Stamps.com supports the following devices:
Q. What other apps does Stamps.com integrate with?
Stamps.com integrates with the following applications:
Adobe Commerce, BigCommerce, QuickBooks Online Advanced, Shopify, X-Cart, Zen Cart
Q. What level of support does Stamps.com offer?
Stamps.com offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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