S2K Vision

S2K Vision

Business management software for service-oriented businesses

(27 reviews)

S2K Vision Overview

S2K Vision is an SQL-powered database software solution designed to meet the end-to-end operational needs of service-oriented businesses. Available as an on-premise or as a SaaS product accessible within the cloud, its modular structure can be customized to serve requirements and add additional functionality. Core features include an an electronic dispatching board complete with GPS tracking and scheduling capabilities that can be deployed standalone or integrated in the broader suite. This goes on to span document, contact, inventory and work order management facilities, along with billing and invoicing, PCI compliant credit card processing and extended accounting tools. Integrated accounting via additional modules and Davisware's other dedicated sister applications is possible, with the option of connecting third-party accounting systems including QuickBooks and Peachtree.

S2K Vision's companion Remote Field Service (RFS) application goes on to support field technicians in the completion of service calls from the convenience of a web-enabled tablet device. OS agnostic and running within the browser, the app connects and hooks into the main S2K Vision system to document job activities in an efficient, paperless way.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

S2K Vision Reviews

Overall rating
0/5
85% positive reviews
15
Excellent
8
Very good
1
Average
3
Poor
0
Terrible
Sarah K.

S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

Used Daily for 2+ years
Reviewed on 2017/05/05
Review Source: Capterra

Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.

Pros

The dispatch board and use of the remote field functions allows our daily operations and workflows to be efficient which is critical to meeting customers needs quickly. Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent. Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Cons

The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work. Also, the Agreements function works very well, but field entries can be sensitive and detailed especially when setting up for amortizations and making adjustments/credits. However, support staff is always willing to make sure your entry is correct and show you how to correct.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Amy D.

LOVE S2K Dispatch Software

Used Daily for 2+ years
Reviewed on 2017/04/20
Review Source: Capterra

We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!

Pros

The ease of looking up customers and their work orders for each location

Cons

Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Beth S.

The latest and the greatest!

Used Daily for 2+ years
Reviewed on 2017/04/24
Review Source: Capterra

We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.

Pros

A lot! The totals for AR and AP. The data it collects for service and parts. Reporting on the scheduler. Activities.........

Cons

I get worried when I see an update in the morning and hope that we have no issues during the day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Melvin W.

Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

Used Daily for 2+ years
Reviewed on 2017/05/16
Review Source: Capterra

Office Automation, Integrated process between Departments. End Customer process is great.

Pros

Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Cons

Need more obvious solutions for issues, easier to decipher solutions. I have created issues before simply because I could not find in the program where to solve my problem. I know this is eliminated with more training, but sometimes simple fixes need simple Tab Names.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
E.j. O.

The conference has been amazing thus far! Look forward to spending some more time with Davisware

Used Daily for 2+ years
Reviewed on 2017/05/08
Review Source: Capterra

Pros

The ability to have service agents create their own claims and have central location for this portion of our business to take place.

Cons

The inability to customize to our needs on the fly. In our ever changing industry we need the flexibility to add or delete certain fields and we'll as customize our layout. Wish we could see the status of information from Global Edge on the Global warranty platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

S2K Vision Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription

Request a free demo and pricing quote via the website.

S2K Vision Features

  • Activity Dashboard
  • Third Party Integration

  • API
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for S2K Vision

Key features of S2K Vision

  • Accounting integration
  • Barcode support
  • Barcoding / RFID
  • Budgeting & forecasting
  • CRM integration
  • Custom pricing models
  • Customer portal
  • Dashboard
  • Electronic signature
  • Equipment maintenance
  • Field sales management
  • Fulfillment management
  • GAAP compliant
  • GPS
  • General ledger
  • Geographic maps
  • Import / export management
  • Inventory overview
  • Mobile integration
  • Notifications
  • PCI compliant
  • Preventive maintenance
  • Purchase orders
  • Purchasing
  • Quotes / estimates
  • Recurring appointments
  • Reorder management
  • Scheduling
  • Scheduling
  • Search / filter
  • Serialized inventory tracking
  • Service history tracking
  • Technician management

Benefits

  • S2K Vision is a modular SQL database solution designed to meet the needs of any service-oriented business that wants to make field-based operations paperless.
  • The software can be deployed on-premise or within the cloud (SaaS) for seamless online connectivity with the companion Remote Field Service app for techs completing service calls.
  • Field technology built around a Global Field Service (GFS) incorporating Remote Field Service (RFS) paperless office and Global One Fleet (GOF) with built-in GPS and navigation capabilities.
  • Boasts a fully-integrated back office accounting module or the option of integration with Davisware's standalone accounting software and/or popular third-party applications such as QuickBooks and Peachtree by Sage.
  • Additional key features include a public web portal for handling customer service requests and an integrated document management solution for centralizing operational paperwork securely.
  • S2K Vision FAQs

    Below are some frequently asked questions for S2K Vision.

    Q. What type of pricing plans does S2K Vision offer?

    S2K Vision offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Request a free demo and pricing quote via the website.

    Q. What are the main features of S2K Vision?

    S2K Vision offers the following features:

    • Accounting integration
    • Barcode support
    • Barcoding / RFID
    • Budgeting & forecasting
    • CRM integration
    • Custom pricing models
    • Customer portal
    • Dashboard
    • Electronic signature
    • Equipment maintenance
    • Field sales management
    • Fulfillment management
    • GAAP compliant
    • GPS
    • General ledger
    • Geographic maps
    • Import / export management
    • Inventory overview
    • Mobile integration
    • Notifications
    • PCI compliant
    • Preventive maintenance
    • Purchase orders
    • Purchasing
    • Quotes / estimates
    • Recurring appointments
    • Reorder management
    • Scheduling
    • Scheduling
    • Search / filter
    • Serialized inventory tracking
    • Service history tracking
    • Technician management

    Q. Who are the typical users of S2K Vision?

    S2K Vision has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does S2K Vision support?

    S2K Vision supports the following languages:

    English

    Q. What type of pricing plans does S2K Vision offer?

    S2K Vision has the following pricing plans:

    Subscription

    Q. Does S2K Vision support mobile devices?

    We do not have any information about what devices S2K Vision supports

    Q. What other apps does S2K Vision integrate with?

    S2K Vision integrates with the following applications:

    Google Maps, QuickBooks

    Q. What level of support does S2K Vision offer?

    S2K Vision offers the following support options:

    Online Support, Phone Support