S2K Vision

Business management software for service-oriented businesses

4,3 /5 (27 reviews) Write a Review!

S2K Vision Overview

What is S2K Vision?

S2K Vision is an SQL-powered database software solution designed to meet the end-to-end operational needs of service-oriented businesses. Available as an on-premise or as a SaaS product accessible within the cloud, its modular structure can be customized to serve requirements and add additional functionality. Core features include an an electronic dispatching board complete with GPS tracking and scheduling capabilities that can be deployed standalone or integrated in the broader suite. This goes on to span document, contact, inventory and work order management facilities, along with billing and invoicing, PCI compliant credit card processing and extended accounting tools. Integrated accounting via additional modules and Davisware's other dedicated sister applications is possible, with the option of connecting third-party accounting systems including QuickBooks and Peachtree.

S2K Vision's companion Remote Field Service (RFS) application goes on to support field technicians in the completion of service calls from the convenience of a web-enabled tablet device. OS agnostic and running within the browser, the app connects and hooks into the main S2K Vision system to document job activities in an efficient, paperless way.

S2K Vision Overview

Pricing

Starting from
US$75,00/month

Pricing options

Free Trial
Subscription
Value for money

Request a free demo and pricing quote via our website.


S2K Vision Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

S2K Vision Reviews

S2K Vision Reviews

Overall rating
4,3
/
5
Excellent
15

Very good
8

Average
1

Poor
3

Terrible
0

Value for Money
4,1
Features
4
Ease of Use
4,1
Customer Support
4,3
85% recommended this app
Sarah K.

S2K has met our expectations bringing our company efficiency and savings through dispatch...

Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.


Amy D.

LOVE S2K Dispatch Software

We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!


Sarah S.

Very poor customer service.

Repeat issues, the products do not work the way we had been told they would. Constantly having to ask their support about issues with field service, and the response is slow at best. Updates or new versions usually cause some sort of issue. Typically their support team states, whatever the issue, that it is a problem on our end and then we have to enlist our IT team and pay additional money just to be told by out IT people that it is a software issue.


Beth S.

The latest and the greatest!

We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.


Melvin W.

Over the past 7 years our Davisware experience has been a game changer for our Business, very...

Office Automation, Integrated process between Departments. End Customer process is great.


Sarah K.
Industry: Construction
Company size: 11-50 Employees

S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

Used Daily for 2+ years
Reviewed on 2017/05/05
Review Source: Capterra

Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.

Pros

The dispatch board and use of the remote field functions allows our daily operations and workflows to be efficient which is critical to meeting customers needs quickly. Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent. Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Cons

The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work. Also, the Agreements function works very well, but field entries can be sensitive and detailed especially when setting up for amortizations and making adjustments/credits. However, support staff is always willing to make sure your entry is correct and show you how to correct.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy D.
Industry: Construction

LOVE S2K Dispatch Software

Used Daily for 2+ years
Reviewed on 2017/04/20
Review Source: Capterra

We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!

Pros

The ease of looking up customers and their work orders for each location

Cons

Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sarah S.
Industry: Facilities Services
Company size: 11-50 Employees

Very poor customer service.

Used Daily for 2+ years
Reviewed on 2016/09/02
Review Source: Capterra

Repeat issues, the products do not work the way we had been told they would. Constantly having to ask their support about issues with field service, and the response is slow at best. Updates or new versions usually cause some sort of issue. Typically their support team states, whatever the issue, that it is a problem on our end and then we have to enlist our IT team and pay additional money just to be told by out IT people that it is a software issue.

Pros

none come to mind

Cons

purchase orders are frustrating and cannot be edited after entry. We always have to find some kind of work around most of the issues that come up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Beth S.
Industry: Food & Beverages
Company size: 501-1 000 Employees

The latest and the greatest!

Used Daily for 2+ years
Reviewed on 2017/04/24
Review Source: Capterra

We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.

Pros

A lot! The totals for AR and AP. The data it collects for service and parts. Reporting on the scheduler. Activities.........

Cons

I get worried when I see an update in the morning and hope that we have no issues during the day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Melvin W.
Industry: Retail
Company size: 51-200 Employees

Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

Used Daily for 2+ years
Reviewed on 2017/05/16
Review Source: Capterra

Office Automation, Integrated process between Departments. End Customer process is great.

Pros

Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Cons

Need more obvious solutions for issues, easier to decipher solutions. I have created issues before simply because I could not find in the program where to solve my problem. I know this is eliminated with more training, but sometimes simple fixes need simple Tab Names.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 27 user ratings
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S2K Vision Pricing

S2K Vision Pricing

Starting from
US$75,00/month
Free Trial
Subscription
Value for money

Request a free demo and pricing quote via our website.

Request a free demo and pricing quote via our website.

Value for Money
4,1/5
Based on 27 user ratings
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S2K Vision Features

S2K Vision Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 27 user ratings
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Categories

Additional information for S2K Vision

Additional information for S2K Vision

Key features of S2K Vision

  • Accounting integration
  • Barcode support
  • Barcoding / RFID
  • Budgeting & forecasting
  • CRM integration
  • Custom pricing models
  • Customer portal
  • Dashboard
  • Electronic signature
  • Equipment maintenance
  • Field sales management
  • Fulfillment management
  • GAAP compliant
  • GPS
  • General ledger
  • Geographic maps
  • Import / export management
  • Inventory overview
  • Mobile integration
  • Notifications
  • PCI compliant
  • Preventive maintenance
  • Purchase orders
  • Purchasing
  • Quotes / estimates
  • Recurring appointments
  • Reorder management
  • Scheduling
  • Search / filter
  • Serialized inventory tracking
  • Service history tracking
  • Technician management

Benefits

  • S2K Vision is a modular SQL database solution designed to meet the needs of any service-oriented business that wants to make field-based operations paperless.
  • The software can be deployed on-premise or within the cloud (SaaS) for seamless online connectivity with the companion Remote Field Service app for techs completing service calls.
  • Field technology built around a Global Field Service (GFS) incorporating Remote Field Service (RFS) paperless office and Global One Fleet (GOF) with built-in GPS and navigation capabilities.
  • Boasts a fully-integrated back office accounting module or the option of integration with Davisware's standalone accounting software and/or popular third-party applications such as QuickBooks and Peachtree by Sage.
  • Additional key features include a public web portal for handling customer service requests and an integrated document management solution for centralizing operational paperwork securely.
  • S2K Vision FAQs

    S2K Vision FAQs

    Below are some frequently asked questions for S2K Vision.

    Q. What type of pricing plans does S2K Vision offer?

    S2K Vision offers the following pricing plans:

    Starting from: US$75,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Request a free demo and pricing quote via our website.

    Q. What are the main features of S2K Vision?

    S2K Vision offers the following features:

    • Accounting integration
    • Barcode support
    • Barcoding / RFID
    • Budgeting & forecasting
    • CRM integration
    • Custom pricing models
    • Customer portal
    • Dashboard
    • Electronic signature
    • Equipment maintenance
    • Field sales management
    • Fulfillment management
    • GAAP compliant
    • GPS
    • General ledger
    • Geographic maps
    • Import / export management
    • Inventory overview
    • Mobile integration
    • Notifications
    • PCI compliant
    • Preventive maintenance
    • Purchase orders
    • Purchasing
    • Quotes / estimates
    • Recurring appointments
    • Reorder management
    • Scheduling
    • Search / filter
    • Serialized inventory tracking
    • Service history tracking
    • Technician management

    Q. Who are the typical users of S2K Vision?

    S2K Vision has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does S2K Vision support?

    S2K Vision supports the following languages:

    English

    Q. What type of pricing plans does S2K Vision offer?

    S2K Vision has the following pricing plans:

    Subscription

    Q. Does S2K Vision support mobile devices?

    We do not have any information about what devices S2K Vision supports

    Q. What other apps does S2K Vision integrate with?

    S2K Vision integrates with the following applications:

    Google Maps, QuickBooks Online Advanced

    Q. What level of support does S2K Vision offer?

    S2K Vision offers the following support options:

    Phone Support, Forum, Knowledge Base, Video Tutorials