Kukui
About Kukui
Kukui is an all-in-one marketing and customer relationship management (CRM) platform designed for auto repair businesses. The software offers conversion rate optimization tools, point of sale (POS) system integrations, revenue tracking dashboards, and more. Kukui also pairs users with a dedicated marketing director to assist with designing personalized marketing campaigns, implementing strategies, and overseeing marketing activities.
Kukui’s email campaigns can be used to nurture new leads and strengthen relationships with existing customers. Campaign success can be tracked in the business dashboard, alongside key performance indicators (KPIs) including lead conversion rate and average revenue per customer. Custom-designed, search engine optimized websites provide users with an online presence that reflects their company brand and identity.
Key benefits of Kukui
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Alternatives
Wired Plus
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AutoRepair Cloud
Reviews
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it . Easy to navigate.
Reviewed on 2017/09/01
It makes it easy to do our job if we aren't worrying about the web site . Reviews, follow up call...
It makes it easy to do our job if we aren't worrying about the web site . Reviews, follow up call Ect...
Pros
We love the follow up tab. It helps us navigate our call center with less busy work . We are able to pull all
Sorts of reports for making our necessary follow calls .
Cons
Some things we don't use yet . More if a time issue in our end we are busy and have to pick what we actually use right now
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The all in one pricing makes their services complete for clients, no EXTRA fees!
Reviewed on 2017/08/31
Better tracking of customer data. regular sessions with our rep keeps us on top of our information.
Better tracking of customer data. regular sessions with our rep keeps us on top of our information.
Pros
The software keeps our web presence maximised and the customer service allows us to understand the process.
Cons
The exchange rate for Canadian clients hurts. Perhaps opening a Canadian office would make your product much more attractive to potential Canadian clients. This is the only "con".
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Still hoping I made the right choice.
Reviewed on 2017/09/05
Phone call monitoring, dashboard and coupon changing. postcard campaigns are nice.
Phone call monitoring, dashboard and coupon changing. postcard campaigns are nice.
Pros
Phone call recording. Quick access to changing things like coupons on my website. The dashboard can be helpful to check thing like car count and average ticket.
Cons
The only phone calls that get recorded are their tracking numbers calls. So if you need to review
a call you can only do it they call one of the numbers Kukui puts out. I needed it from a call that was on a original line and it was very disappointing.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kukui provides so much more than a website. The entire platform is amazing.
Reviewed on 2017/09/08
It is an integral tool in assessing our customer base, phone calls, leads, ROI, web-site, coupons,...
It is an integral tool in assessing our customer base, phone calls, leads, ROI, web-site, coupons, communication..... This web-site and platform does almost everything.
Pros
The dashboard is a tangible tool to help me maintain my customer base, improve performance, measure profitability.
Cons
I would like to be able to text updates to individual customers while their car is being serviced or repaired.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great source to take care of our website without any worries
Reviewed on 2018/03/08
pretty good so far, the only challenge so far is just that we changed our representative, and we...
pretty good so far, the only challenge so far is just that we changed our representative, and we have been very happy with our current one
Pros
Our website looks very nice and is user friendly, exactly what we are looking for. We get to pick and choose what we want and they design, and even coupons. Very happy with this service.
Response from Kukui
Hi Alex
Thanks for trusting Kukui with your website.
Kukui FAQs
Below are some frequently asked questions for Kukui.Q. What type of pricing plans does Kukui offer?
Kukui offers the following pricing plans:
- Starting from: US$499.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Kukui for pricing information.
Q. Who are the typical users of Kukui?
Kukui has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Kukui support?
Kukui supports the following languages:
English
Q. Does Kukui support mobile devices?
Kukui supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kukui integrate with?
We do not have any information about what integrations Kukui has
Q. What level of support does Kukui offer?
Kukui offers the following support options:
Email/Help Desk, Phone Support, Chat
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