vFairs

Virtual events management software

4,7 /5 (175 reviews) Write a Review!

vFairs Overview

What is vFairs?

vFairs is a virtual events management platform which specializes in delivering Virtual Career Fairs, Job Fairs, Online Trade shows and Onboarding fairs that can be customized to the user's unique needs. The platform encourages event engagement by allowing hosts and exhibitors to use rich interactive tools like text/audio/video chat, webinars and discussion forums. With responsive customer service and a dedicated event manager, vFairs helps users work effectively and efficiently on their event. vFairs supports mobile compliance, webinars, audio chat, video chat and marketing services like promotion on social media.

vFairs Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact vFairs for detailed pricing information.


vFairs Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Booths include features that visitors can interact with, such as images, brochures, data sheets and videos
Booth representatives can engage with visitors via text/audio/video chat in real time
The Virtual Briefcase helps users store anything they see in the virtual environment and allows them to download it once the event ends
Design custom event landing pages according to the user's specifications and branding guidelines
Access a range of ready-made booth templates and choose the one that fits best
vFairs provides a third-party webinar facility that allows users to host speakers during the event which visitors can access
vFairs screenshot: Booths include features that visitors can interact with, such as images, brochures, data sheets and videos vFairs screenshot: Booth representatives can engage with visitors via text/audio/video chat in real time vFairs screenshot: The Virtual Briefcase helps users store anything they see in the virtual environment and allows them to download it once the event ends vFairs screenshot: Design custom event landing pages according to the user's specifications and branding guidelines vFairs screenshot: Access a range of ready-made booth templates and choose the one that fits best vFairs screenshot: vFairs provides a third-party webinar facility that allows users to host speakers during the event which visitors can access

vFairs Reviews

vFairs Reviews

Overall rating
4,7
/
5
Excellent
135

Very good
36

Average
2

Poor
0

Terrible
2

Value for Money
4,8
Features
4,6
Ease of Use
4,7
Customer Support
4,8
98% recommended this app
Pam O.

PDN - Professional Diversity Network - vFairs Review 2018

vFairs just ‘gets’ our business.
The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better.
Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight.
Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated.
PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite.
vFairs receives my greatest respect.


Daniel M.

VFairs - Successful Virtual Market Platform

From our executive team to our customers, everyone was impressed with the final product. This was our first Virtual Market. Thanks to [SENSITIVE CONTENT HIDDEN], and the rest of the VFairs team for helping us hit a homerun. The team was great to work with and even offers support during your live event for YOUR customers.


Pete S.

vFairs platform completely failed to deliver for our event

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment.

However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity.

This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the [SENSITIVE CONTENT HIDDEN], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference.


Carly C.

Great Platform - Just Needed Better Program Management

Overall we were very happy! Great platform, great price, and mostly a good experience working with their management BUT it could have been better. There were some hiccups and fires that needed to be put out ahead of time that caused A LOT of stress for myself who was making sure everything was ready day-of. Again, overall, we would use this software again if they would provide a more helpful/responsive management team on their end.


Alan D.

The Bostwick-Braun Company Market Review

The Vfairs team was awesome! They were so helpful and willing to assist us whenever they could. I highly recommend this platform.


Pam O.
Industry: Internet
Company size: 201-500 Employees

PDN - Professional Diversity Network - vFairs Review 2018

Used Other for 2+ years
Reviewed on 2018/10/22
Review Source: Capterra

vFairs just ‘gets’ our business.
The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better.
Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight.
Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated.
PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite.
vFairs receives my greatest respect.

Pros

vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

Cons

We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

Response from vFairs

Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daniel M.
Industry: Wholesale
Company size: 501-1 000 Employees

VFairs - Successful Virtual Market Platform

Used Daily for 1-5 months
Reviewed on 2020/09/28
Review Source: Capterra

From our executive team to our customers, everyone was impressed with the final product. This was our first Virtual Market. Thanks to [SENSITIVE CONTENT HIDDEN], and the rest of the VFairs team for helping us hit a homerun. The team was great to work with and even offers support during your live event for YOUR customers.

Pros

Simple walkthrough booth setup for our vendors, who can be a challenge. Very professional frontend for our customers. Chat capability is a great feature that allowed vendors, customers, and staff to engage as they would at our physical show. We were able to offer our customers all the same great saving on products without them ever having to leave their desk. We just finished one live event and are already working on our next one in October. Fantastic feedback from both backend & frontend users.

Cons

The platform's strengths are it's design and engagement tools. We are a large distributor and offered almost 10K products in our first show. We're working with the VFairs team to improve the customer experience during the buying process, with additional data both on the frontend & backend.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Pete S.
Industry: Media Production
Company size: 2-10 Employees

vFairs platform completely failed to deliver for our event

Used Weekly for 1-5 months
Reviewed on 2020/05/07
Review Source: Capterra

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment.

However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity.

This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the [SENSITIVE CONTENT HIDDEN], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference.

Pros

Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

Cons

On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed.

The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while some speakers were barely recognisable.

There was not enough vFairs staff to run the event properly, and those that were in charge of hosting the content weren’t properly briefed and equipped to do their job. The vFairs staff didn’t understand the times and format of the sessions; the presentation videos weren’t ready at the required time, and in multiple cases vFairs staff didn’t even seem to know they were hosting the session.

In one instance a vFairs representative announced to one of our clients that not only had they failed to get the video ready, but their bandwidth was so low that they weren’t confident they could download it in time for the session starting.

Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.

Response from vFairs

Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark!
Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Carly C.
Industry: Renewables & Environment
Company size: 2-10 Employees

Great Platform - Just Needed Better Program Management

Used Other for 1-5 months
Reviewed on 2020/07/27
Review Source: Capterra

Overall we were very happy! Great platform, great price, and mostly a good experience working with their management BUT it could have been better. There were some hiccups and fires that needed to be put out ahead of time that caused A LOT of stress for myself who was making sure everything was ready day-of. Again, overall, we would use this software again if they would provide a more helpful/responsive management team on their end.

Pros

Ease of use was most important to us as our attendees are mostly older and we were looking to streamline the conference login and participation for our attendees. This platform nailed it! Login was simple, accessing all virtual areas was easy, and watching the sessions was simple for everyone. It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.

Cons

The "clunky" parts were the chat room, the area was separate from the rest of the platform and in a separate tab, also the integration with Stripe didn't quite integrate with the registration form as well as I would have hoped but it still worked out well. Additionally, the vFairs "team" we were working with was slow and we seemed to have some language barriers when explaining what needed to be updated or fixed prior to launching everything live. Without that part of the experience, everything would have been excellent.

Response from vFairs

Thank you for taking the time to write us this amazing review, Carly. The team is thrilled to know you had a magnificent experience. As for the hiccups you came across, we're grateful to you for bringing that to our notice. Your honest feedback helps us work harder and make your experience absolutely flawless for the next time you host a successful event :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Alan D.
Industry: Wholesale
Company size: 201-500 Employees

The Bostwick-Braun Company Market Review

Used Daily for 1-5 months
Reviewed on 2020/09/25
Review Source: Capterra

The Vfairs team was awesome! They were so helpful and willing to assist us whenever they could. I highly recommend this platform.

Pros

The software was very user friendly. We had close to 200 vendors who needed to set up their own booths. Vfairs simple 6 Step process for booth set up made this process run very smooth. We had very little complaints on booth set up. In fact, a lot of our vendors said this was the best site they have ever used for Virtual Trade Shows.

Cons

Our Market required a shopping experience on a larger scale. This was something fairly new to the Vfairs team, so there were some set backs, limitations and modifications needed to make it it work for our company. Although we didn't get everything we needed for the Market, due to time constraints, the Vfairs team was great on trying to get us everything we requested. I think next year it will be much easier, and I think that this Ecommerce path is an area that the Vfairs team should invest some time and money into, as it could really help them gain more ground in the industry of Virtual Tradeshows.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 175 user ratings
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vFairs Pricing

vFairs Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact vFairs for detailed pricing information.

Contact vFairs for detailed pricing information.

Value for Money
4,8/5
Based on 175 user ratings
Compare value for money rating with alternatives
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vFairs Features

vFairs Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,6/5
Based on 175 user ratings
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Categories

Additional information for vFairs

Additional information for vFairs

Key features of vFairs

  • Brochures
  • Chat
  • Conferences/seminars
  • Custom booth templates
  • Custom event landing pages
  • Custom registration form
  • Data sheets
  • Event reporting
  • Exhibit/vendor management
  • Images
  • Interactivity tools
  • Mobile-friendly
  • Polling
  • Q&A
  • Registration management
  • Responsive templates
  • ScanShake app
  • Search functionality
  • Tags & notes
  • Videos
  • Virtual booth templates
  • Virtual briefcase
  • Virtual event management
  • Virtual lobby

Benefits

  • Use vFairs to host virtual job fairs, online tradeshows, open days, and more, conveniently online.
  • vFairs supports a range of services including an event manager, online marketing, event operations, live event support, and post-event processing.
  • The ScanShake mobile app allows exhibitors and attendees to exchange resumes, contact data and more by scanning QR codes.
  • Connect with visitors using interactive chat tools and webinars.
  • Reporting tools help users gain accurate and actionable insight into event performance.

  • vFairs FAQs

    vFairs FAQs

    Below are some frequently asked questions for vFairs.

    Q. What type of pricing plans does vFairs offer?

    vFairs offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact vFairs for detailed pricing information.

    Q. What are the main features of vFairs?

    vFairs offers the following features:

    • Brochures
    • Chat
    • Conferences/seminars
    • Custom booth templates
    • Custom event landing pages
    • Custom registration form
    • Data sheets
    • Event reporting
    • Exhibit/vendor management
    • Images
    • Interactivity tools
    • Mobile-friendly
    • Polling
    • Q&A
    • Registration management
    • Responsive templates
    • ScanShake app
    • Search functionality
    • Tags & notes
    • Videos
    • Virtual booth templates
    • Virtual briefcase
    • Virtual event management
    • Virtual lobby

    Q. Who are the typical users of vFairs?

    vFairs has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does vFairs support?

    vFairs supports the following languages:

    English

    Q. What type of pricing plans does vFairs offer?

    vFairs has the following pricing plans:

    Subscription

    Q. Does vFairs support mobile devices?

    vFairs supports the following devices:

    Android, iPhone

    Q. What other apps does vFairs integrate with?

    We do not have any information about what integrations vFairs has

    Q. What level of support does vFairs offer?

    vFairs offers the following support options:

    Phone Support, Online Support