About vFairs

vFairs is an all-in-one event management platform, powering in-person, hybrid and virtual events . We help organizations of all sizes around the world manage & host epic events of all kinds. Whether you’re hosting 50, 500 or 10,000+, we power all of your virtual, hybrid & in-person conferences, trade shows, hiring fairs, student events, internal company events and more.

Our flexible solutions and feature sets are suitable for all event planning needs and goals. Featuring intuitive 3D virtual venues and expansive features that help you create a custom virtual experience for your audience. Access fully functional webinars, virtual exhibit booths, networking features, content sharing, and more.

Our robust, multifunctional mobile app lets you enhance any event, whether virtual, hybrid or in person. Our ticketing, registration, QR-based check-in, user management options, seamless contact exchange, reports and networking features give your live attendees more space to focus on what's important -- learning, networking and knowledge sharing.

Every vFairs event is supported by our renowned customer service team, who's there to help every step of the way.


Key benefits of vFairs

  • Use vFairs to host virtual job fairs, online tradeshows, open days, and more, conveniently online.
  • vFairs supports a range of services including an event manager, online marketing, event operations, live event support, and post-event processing.
  • The ScanShake mobile app allows exhibitors and attendees to exchange resumes, contact data and more by scanning QR codes.
  • Connect with visitors using interactive chat tools and webinars.
  • Reporting tools help users gain accurate and actionable insight into event performance.

  • Images

    vFairs Software - All in One Event Management Solution
    vFairs Software - vFairs Event Mobile App For All Types Of Events
    vFairs Software - Lead Capture In Event & Lead Retrieval Post-Event Made Easy With vFairs Lead Capture App
    vFairs Software - Easily Capture & Manage Attendee Data with vFairs Event Registration Software
    vFairs Software - The Ultimate Event Check In App & Badge Printing Software
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    vFairs video
    vFairs video
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    vFairs Software - All in One Event Management Solution
    vFairs Software - vFairs Event Mobile App For All Types Of Events
    vFairs Software - Lead Capture In Event & Lead Retrieval Post-Event Made Easy With vFairs Lead Capture App
    vFairs Software - Easily Capture & Manage Attendee Data with vFairs Event Registration Software
    vFairs Software - The Ultimate Event Check In App & Badge Printing Software

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    Reviews

    Overall rating

    4,8 /5
    (530)
    Value for Money
    4,7/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have vFairs?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 530
    Pam
    Pam
    Overall rating
    • Industry: Internet
    • Company size: 201–500 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    PDN - Professional Diversity Network - vFairs Review 2018

    Reviewed on 2018/10/22

    vFairs just ‘gets’ our business.
    The customer service they provide simultaneously to our own...

    vFairs just ‘gets’ our business.
    The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better.
    Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight.
    Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated.
    PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite.
    vFairs receives my greatest respect.

    Pros

    vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

    Cons

    We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

    Response from vFairs

    Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

    Bernard
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Gold standard customer service

    Reviewed on 2023/08/10

    Overall, we have had a very positive experience with vFairs. Our Project Manager took so many...

    Overall, we have had a very positive experience with vFairs. Our Project Manager took so many things off our plates that we would have had to handle directly ourselves with other apps, that it ended up creating a huge improvement in our work quality of life!

    Pros

    We have been extremely impressed with the customer support from vFairs. [sensitive content hidden]
    , our Project Manager, has been an outstanding support. She frequently astonishes us with the speed with which she responds to our requests.We previously used Pathable as our mobile app, prior to its being sunsetted by Community Brands. We loved it, and it was heartbreaking when they shut it down. But our heartbreak has been tempered because while vFairs isn't perfect, it's an outstanding app that has a very user-friendly back-end that makes updating the app a breeze. On top of that, [sensitive content hidden]
    helps take care of a lot of the data entry work that we would otherwise have done ourselves with any other app, which has been a real boon, freeing up time in our schedules for other work around our events.The fact that vFairs can link up with Cvent (which we have used as our registration platform for ages) is also a HUGE plus. I frequently say that Cvent has the best customer service of any organization I have ever worked with. But vFairs definitely gives them a run for their money - they are neck and neck for the top spot!

    Cons

    The app itself is a little clunky on the user side. Also, pairing up the QR codes from the attendees we imported to vFairs from Cvent, with the name badges that we generated directly out of Cvent.While to some extent this was an issue we didn't adequately communicate to our attendees, they also expressed confusion and frustration with the QR code scanning, as they didn't understand that for them to connect the information in their vFairs app profiles with sponsors, exhibitors, and other attendees, they had to scan WITHIN the app, rather than simply using their phone/device cameras to scan the codes. It makes sense to us, having worked in the back end of the app and understanding what information is connected to what, but it took a fair amount of explaining to get that across to our attendees.

    Response from vFairs

    Thank you so much for sharing a great review! We are so glad that you appreciated vFairs user friendly features, and were happy with the support provided by our team. We hope to see you back at vFairs!

    Hyoun
    Hyoun
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Avoid vFairs

    Reviewed on 2020/08/05

    After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the...

    After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the event. Presenters couldn't get into booths, attendees couldn't get into sessions, the majority of our attendees left.

    As things were breaking at 8 AM, our dedicated support person left us, leaving us to re-explain our situation mutiple times.

    Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees. 3 weeks later, still no explanation.

    We signed up and paid for multiple functionalities that never got set up, including chat rooms accessible from the booths, a leaderboard. There's no process to ensure that you get what you paid for.

    The lesson I learned from this experience: Expect to be abandoned on the day of the event. We would have been better off with a platform that worked. vFairs is still overwhelmed and struggles to deliver on what it promises.

    Pros

    The sales and service promises made before the event sounded very convincing. The team acted as if they knew how to support a live event.

    The parts of the platform that we could access ourselves worked, but only a small portion of the platform was available to us.

    Cons

    It took 6 weeks to sign a contract with vFairs.

    Every part of the platform out of our direct control broke on the day of the event. Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working.

    We had complaints about the day-of-event help desk support from attendees in email, on social media, and within the event chat itself.

    Project management was poor: multiple contracted features were only set up after the end of the live event or not at all.

    Training is poor; the vendor used other events currently in production to show us functionality and did not have materials that we could share with exhibitors and attendees.

    Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions.

    Response from vFairs

    We are extremely sorry to hear about your poor experience. We set very high standards for ourselves when it comes to customer support and we will investigate this matter with high priority. Our Senior Management team would like to get in touch with you to see where things went wrong and how we can better serve you in future.

    Laura
    Overall rating
    • Industry: Law Practice
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    If you need a virtual platform - look no further!

    Reviewed on 2023/10/27

    Overall, our experience with vfairs was great. The is consistent support and guidance. We met...

    Overall, our experience with vfairs was great. The is consistent support and guidance. We met with our account manager weekly for months and they were always attentive and supportive of our needs. Truly an amazing company with wonderful people! I would recommend the to anyone who needs to plan a virtual or hybrid event.

    Pros

    Vfairs offers an account manager to step you through the entire event planning process on their platform. They help support you as much as you need. When we were new to virtual event planning, vFairs coached us and guided us to help us make the best possible plan for our event.

    Cons

    Our event planning sometimes is a little complex and there were some hiccups that we would have liked to avoid but all in all - it was not anything that would dissuade us from continuing to use vfairs for all of our virtual or hybrid events in the future.

    Alternatives Considered

    Accelevents

    Reasons for Switching to vFairs

    vFairs was more affordable than some of the options I had looked into while also offering consistent support. They had an easy to use templated approach to virtual event building and it made designing our event easy.

    Response from vFairs

    Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one.

    Bobbie
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent service and customer support!

    Reviewed on 2023/06/14

    Our experience with vFairs so far has been great! We are very glad we chose vFairs for our event.

    Our experience with vFairs so far has been great! We are very glad we chose vFairs for our event.

    Pros

    We are working mostly with [sensitive content hidden] and she has been of great assistance to us. She is always professional and helpful and has responded quickly to all of our questions and requests.

    Cons

    We have not had any negative issues - we are very happy with [sensitive content hidden] and the entire vFairs team.

    Alternatives Considered

    EventHub and Eventbrite

    Reasons for Switching to vFairs

    We liked the options for customizing our event and were very impressed with how quickly vFairs responded to our request for more information.

    Response from vFairs

    Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon!

    Showing 5 reviews of 530 Read all reviews

    vFairs FAQs

    Below are some frequently asked questions for vFairs.

    vFairs offers the following pricing plans:

    • Starting from: US$10 000,00/one-time
    • Free Trial: Not Available

    Contact vFairs for detailed pricing information.

    vFairs has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    vFairs supports the following languages:

    English

    vFairs supports the following devices:

    Android (Mobile), iPhone (Mobile)

    vFairs integrates with the following applications:

    ChatGPT, HubSpot CRM, Kudo, Marketo Sales Connect, PayPal, Restream, SalesforceIQ, Slido, Stripe, SyncWords, Vimeo, Walls.io, Webex, Wordly, YouTube, Zapier

    vFairs offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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