About FieldAx

FieldAx is a cloud-based field service management tool for various size of companies across a range of industries, built on the Force.com platform. Designed for workers within the field service industry including HAVC, electricians, plumbers, pest control, roofing, disposal services, and much more, FieldAx contains all the tools needed for job scheduling, task management, and service tracking.

Key benefits of FieldAx

  • Dispatch board
  • Accounts with multiple Sites
  • Service plan for AMC
  • Estimates for Jobs
  • Job report via email
  • Get signature from customer on mobile app
  • Invoice and payment online
  • Many built in Reports & dashboard
  • Endless Customization
  • Integrate with accounting software

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

    Dispatch Board
    Home page
    E-Signature
    Job Page
    Job Report/Sheet
    Mobile App
    View 7 more
    FieldAx video
    FieldAx screenshot: Dispatch Board FieldAx screenshot: Home page FieldAx screenshot: E-Signature FieldAx screenshot: Job Page FieldAx screenshot: Job Report/Sheet FieldAx screenshot: Mobile App

    Features

    Total features of FieldAx: 53

    • API
    • Accounting Integration
    • Alerts/Notifications
    • Asset Management
    • Asset Tracking
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • CRM
    • Contact Database
    • Contract/License Management
    • Customer Database
    • Customizable Forms
    • Customizable Reports
    • Dashboard Creation
    • Data Import/Export
    • Dispatch Management
    • Document Management
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Equipment Tracking
    • Estimating
    • File Storage
    • Financial Analysis
    • GPS
    • Geographic Maps
    • Inventory Control
    • Inventory Management
    • Invoice Management
    • Job Management
    • Job Scheduling
    • Maintenance Scheduling
    • Mobile Access
    • Online Booking
    • Payment Collection in the Field
    • Preventive Maintenance
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Data
    • Real-time Updates
    • Recurring Appointments
    • Remote Access/Control
    • Reporting & Statistics
    • Routing
    • Scheduling
    • Self Service Portal
    • Service History
    • Technician Management
    • Third Party Integrations
    • Time Off Requests
    • Work Order Creation
    • Work Order Management

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    Reviews

    Overall rating

    5 /5
    (11)
    Value for Money
    5/5
    Features
    5/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have FieldAx?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 11
    Seth B.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software, awesome customer support

    Reviewed on 2020/02/20

    The experience has been very positive - I would definitely recommend.

    The experience has been very positive - I would definitely recommend.

    Pros

    This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.

    Cons

    I'm can't even think of any cons for this software!

    Ramon F.
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic and very flexible system with a great development and support team behind the product

    Reviewed on 2018/05/21

    The software has allowed us to take a major amount of manual work out of our system and allowing...

    The software has allowed us to take a major amount of manual work out of our system and allowing less errors in our work performed on each boat as well as our inventory count for the 1000s of motor yacht parts we manage.

    Pros

    Pros: Great support and development team and very flexible. We use this tool for our engineering and cleaning team managing over 250 motor yachts. We also use the system to capture all information about the boats and the jobs we perform on each boat. We use the system to assign inventory from our warehouse to the 100s of jobs being performed by our mobilized engineering teams.

    Cons

    I can´t think of any cons, in fact being in the volvo boating service and sales industry, others have approached me to see how we have revolutionaized our enginnering and inventory work flow with FieldAx

    Arthur P.
    Overall rating
    • Industry: Facilities Services
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fieldax is outstanding in its user friendly presentation to achieve results

    Reviewed on 2018/02/22

    Speed of processing multiple sites without limit .......minimal staff input........ extremely cost...

    Speed of processing multiple sites without limit .......minimal staff input........ extremely cost effective

    Pros

    This low-cost software is by far the foremost in its field, being developed to be exceptionally useful for engineers to access quickly and with desirable protocol to ensure client and service company security by correct reporting supported by customer and engineer signatures in real time.

    I have used this Force based software in the Regulation Compliance Service Industry at my last post where I managed the invoice monitoring system resulting in 1500 clients and 70000 sites field management and saving our company alot in a 1 year period in 2016/2017. The cost to client is next to nothing compared to results achievable. This system enabled minimal staff input for maximum results. Proven results.

    Warren B.
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product!

    Reviewed on 2020/02/20

    This is a great system, with many thoughtful hours put into the development.

    This is a great system, with many thoughtful hours put into the development.

    Pros

    This is 100% customizable to fit our needs, but just an out of the box solution, it really works!

    Ability to drag and drop technician schedules.

    Cons

    It's all good. No doubt routing will be coming soon.

    Harry W.
    Overall rating
    • Industry: Civil Engineering
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Worked with the system for a number of years, and cant fault its performance or adaptability

    Reviewed on 2017/08/29

    Pros

    the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team

    Cons

    the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!

    Response from Merfantz

    Hi Harry,
    Thanks for your feedback.
    Thanks.

    Showing 5 reviews of 11 Read all reviews

    FieldAx FAQs

    Below are some frequently asked questions for FieldAx.

    FieldAx offers the following pricing plans:

    • Starting from: US$35,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Annual commitment

    We do not have any information about FieldAx features

    FieldAx has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    FieldAx supports the following languages:

    English

    FieldAx supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    FieldAx integrates with the following applications:

    PayPal, Quickbooks Online, Salesforce Sales Cloud, Stripe, Xero

    FieldAx offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for FieldAx.