LionDesk
About LionDesk
LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native mobile apps for Android and iOS. With the aim of helping real estate professionals to organize and streamline their operations, LionDesk boasts features including transaction management, task scheduling, drip marketing campaigns, email tracking, lead distribution and tracking, contact management, click to call, and more.
LionDesk's CRM functions allow users to manage clients by assigning each new client to a specific team member, and prioritize to determine who to contact next. Users can also track emails, phone calls, and other interactions, and tag and filter them for added organization. In order to ensure that each enquiry is dealt with by the relevant person, LionDesk allows users to assign leads to team members based on performance, specialities, or zip code. With LionDesk, users can also track their deals and pipeline, property closings, deadlines and more with the in-built calendar and automatic notifications.
LionDesk also aids with real estate marketing by allowing users to create enhanced drip campaigns via email, SMS or phone call, and ‘text 2 sell’ campaigns which provide short contact codes for promotional flyers and signs. Campaign results can be tracked within LionDesk, with the ability to view open and click rates for each email, and providing an overview of which prospects are most interested in the product or deal.
Key benefits of LionDesk
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Reviews
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- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
LionDesk review
Reviewed on 2018/09/25
Pros
Just started using the software and so far it seems easy to use.
Cons
Support not always great especially for someone just learning the software.
Response from LionDesk
Hi Juli, thanks so much for the great review and congratulations on joining LionDesk. In additional to our support team we do have an extensive online library to support you along the way and a private Facebook Group with 10,000+ members where knowledge is shared.
Help Center: https://liondesk.zendesk.com/hc/en-us
FB Group: https://www.facebook.com/groups/liondesk/
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Just OK
Reviewed on 2020/10/06
It's tough to change CRM's so I'm still using the product. For now.
It's tough to change CRM's so I'm still using the product. For now.
Pros
Been using this on and off for several years. It's mid level quality for a CRM. Shop around before choosing this one.
Cons
The website is not the easiest to use in my opinion. Could use more features for the money. Could be better.
Response from LionDesk
First, thank you for choosing LionDesk as your integrated CRM. We would love to be able to give you a better CRM user experience. Regarding the more feature request: What is it that you are looking for? What do you need your CRM to do?
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
If I could make it do what it supposed to do...
Reviewed on 2019/08/30
I think the program is good but not sure at what level we are operating. I will continue to use...
I think the program is good but not sure at what level we are operating. I will continue to use liondesk and hope we can get to some accommodation for setup and customer service. I don't know what it's going to take to get professional assistance with this program.
Pros
I like the idea that it will send video text messages in campaigns. I like the integration with y lopo. Pretty straightforward to use. I like but they promised it would do.
Cons
Customer service. Chat Windows take you 4 hours to respond makes it impossible for me to get assistance. I've never sat in one place waiting for somebody for 4 hours except for the birth of my two children. Answers, when given or short, Kurt, and rarely solve the problem. The inability to interact to actually identify the problem makes it impossible to solve it. I'm operating now I do not know level functionality with this program because I can get literally no assistance in a meaningful way to get it set up. I've had this program for nearly six months now and no one at liondesk can tell me if I'm operating it correctly, what should be done to optimize it, and how this could function best for my business. This requires interaction, human-to-human, but somebody who is knowledgeable about the actual implementation and use of the program towards the consumers business goals.
Response from LionDesk
Hi Ken, Thanks for the great feedback. Love that you're taking advantage of the Video texting!
For support questions, feel free to schedule a 1:1 call with our support team through the below link.
1:1 Support Appointment: https://calendly.com/Liondesk_support
Also, if you're not already a member, join the LionDesk private Facebook group which is full of best practices and knowledge sharing with over 10k agents.
Facebook Group: https://www.facebook.com/groups/liondesk/
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Gets the job done.
Reviewed on 2018/07/25
Pros
Works, Functional, Fast, Easy what else can I say I use it everyday to get my business done. Not to expensive either.
Cons
A few the price. Other than that its been great. Worth it in my opinion and will get me where I want to be successful.
Response from LionDesk
Hello,
I am so glad to hear that LionDesk has been a great solution for your business! Feedback is always welcomed and thank you for reaching out to us!
If you ever need assistance with anything LionDesk, please do not hesitate to contact us!
- Industry: Management Consulting
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Affordable All-in-one CRM for Real Estate Pros
Reviewed on 2018/04/14
Pros
LionDesk is a powerful all in one CRM that offers power dialer features, video email and texting, task management and broker functionalities. It is by far the best CRM for real estate agents at the price point.
Cons
While we love the CRM for Real Estate pros, we wish they offered a solution for other professionals. With that said, they are serving their market appropriately!
Response from LionDesk
Thanks for the great review! We are glad that you have found the benefits of some of our great tools within our CRM! Thank you for choosing LionDesk!
LionDesk FAQs
Below are some frequently asked questions for LionDesk.Q. What type of pricing plans does LionDesk offer?
LionDesk offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Available
Free 30 day trial - no credit card required. Then $30.00/month including features such as full CRM, video emails, video texting, custom drip campaigns, contact lists, reporting, document storage, and more.
Q. Who are the typical users of LionDesk?
LionDesk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LionDesk support?
LionDesk supports the following languages:
English, Spanish
Q. Does LionDesk support mobile devices?
LionDesk supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LionDesk integrate with?
LionDesk integrates with the following applications:
BoldTrail Back Office, CXMEngine, Cloud CMA, Google Calendar, Google Contacts, IDXMatrix, Meta for Business, Showcase, Zillow Rental Manager
Q. What level of support does LionDesk offer?
LionDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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