WellnessLiving

Business management for the health & fitness industry

About WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Pricing starting from:

US$59,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to WellnessLiving

Key benefits of WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    US$59,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to WellnessLiving

    Images

    WellnessLiving Software - Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
    WellnessLiving Software - The store and POS feature allows customers to make purchases themselves or in-store with a staff member
    WellnessLiving Software - Customizable sales reports give businesses an overview of their performance
    WellnessLiving Software - Client profiles are available to staff members with important details, contact information, schedule, and recent activity
    WellnessLiving Software - Clients can make bookings through the Android and iOS mobile apps
    WellnessLiving Software - The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
    WellnessLiving Software - Clients can book classes from the mobile app using the online schedule
    WellnessLiving Software - Clients can access their member account from their phone with scan check-in and alerts
    WellnessLiving Software - Gamification incentivizes customers to make purchases or bookings
    View 10 more
    WellnessLiving video WellnessLiving Software - Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal WellnessLiving Software - The store and POS feature allows customers to make purchases themselves or in-store with a staff member WellnessLiving Software - Customizable sales reports give businesses an overview of their performance WellnessLiving Software - Client profiles are available to staff members with important details, contact information, schedule, and recent activity WellnessLiving Software - Clients can make bookings through the Android and iOS mobile apps WellnessLiving Software - The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios WellnessLiving Software - Clients can book classes from the mobile app using the online schedule WellnessLiving Software - Clients can access their member account from their phone with scan check-in and alerts WellnessLiving Software - Gamification incentivizes customers to make purchases or bookings

    Features

    Total features of WellnessLiving: 166

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling
    • Assessment Management
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Management
    • Barcode / Ticket Scanning
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • CRM
    • Calendar Management
    • Calendar Sync
    • Call Reminders
    • Capacity Management
    • Certification Tracking
    • Claims Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Collaboration Tools
    • Commission Management
    • Committee Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Costume Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Debit/Credit Card Processing
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Employee Management
    • Employee Scheduling
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • File Sharing
    • Financial Management
    • Fitness Assessments
    • Fitness Plan
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Hybrid Trainer
    • In-Person Payments
    • In-person Trainer
    • Instructor Management
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multiple User Accounts
    • Nutrition Program
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management
    • Payment Processing
    • Payment Reminders
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Practice Log
    • Practice Management
    • Progress Tracking
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Rate Management
    • Ratings / Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Referral Tracking
    • Registration Management
    • Reminders
    • Repertoire Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling
    • Secure Login
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Task Scheduling
    • Team Management
    • Template Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Training Management
    • Transaction History
    • Vendor Management
    • Visitor Management
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

    Alternatives

    Mindbody

    4,0
    #1 Alternative to WellnessLiving
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Zen Planner

    4,3
    #2 Alternative to WellnessLiving
    Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training,...

    Vagaro

    4,7
    #3 Alternative to WellnessLiving
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    Glofox

    4,6
    #4 Alternative to WellnessLiving
    A powerful cloud based platform that provides your studio with innovative gym management software.

    Reviews

    Overall rating

    4,4 /5
    (273)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,4/5

    Already have WellnessLiving?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 273
    Ben L.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    What we love most of all is their eagerness to listen to our feedback and develop the features.

    Reviewed on 2017/12/08

    Pros

    We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only that, it was more intuitive to use, had more features, was less expensive, and their merchant service would save us over 8% in payment processing!

    We were sold.

    The data migration occurred after our last night class, and we able to sign in our clients and accept payments through WellnessLiving the next morning. It seemed like their support team was on call specifically for our staff, providing prompt responses and resolutions to any minor problems that popped up. And this level of support continues to this day.

    Since making the switch, we've slowly unlocked WellnessLiving's potential, bringing in more clients, adding more memberships, and improving the overall client experience. What we love most of all is their eagerness to listen to our feedback and develop the features our yoga studio needs to thrive.

    Cons

    From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.

    Response from WellnessLiving Systems

    Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!

    Jane W.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Top Notch Product & Customer Service!

    Reviewed on 2022/01/14

    Pros

    I use WellnessLiving daily to run my virtual group fitness business. It's easy for myself and my coaches to use, start classes, sign clients up, and manage attendance, and more. Our clients are also able to download the Achieve App and VERY easily purchase a membership, book a class, redeem loyalty points and write reviews. I also have a booking widget on my website that looks great and enables easy booking on desktop. One of the best things about WellnessLiving is the customer service - from day 1. The onboarding was fun and customized for my specific needs and any questions I've had since joining have been answered by the support team extremely fast. As a business owner, this is very important! Highly recommend this software!

    Cons

    I think there is some room for improvement with the email customization. You are able to customize a template, but I do feel it could be improved. I still use emails and do find it very easy to choose who I want to email from my client list.

    Response from WellnessLiving Systems

    Hi Jane,

    Thank you for the amazing review! At WellnessLiving we want to give you a 5-star experience from onboarding, to ease-of-use, to customer support - everything! Everything you need to run your business virtually is there when you sign in online or log into the app on your phone. The one thing you can count on in 2022 is that practically everyone's got a phone and we built a dedicated app to make it easier than ever for your clients to book classes, make purchases, receive notifications and stay connected to your business no matter where they are! Companies like Mindbody like to charge an arm and a leg for comparable software because they're used to being the only shop in town, so they keep upping their rates while acting like they're doing you a favor! WellnessLiving is here to give you an alternative solution at a far better value and with a support team passionate about what they do. Thank you for being part of the WellnessLiving family!

    Steven H. (Customer Advocate)

    Verified Reviewer
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Awful all around

    Reviewed on 2021/12/09

    This has been a wildly negative experience with the company itself, as they make it near impossible...

    This has been a wildly negative experience with the company itself, as they make it near impossible to cancel their service. Further, I posted a negative review, and they initially tried bribing me to remove it. I declined, and they switched to threatening me with excess fees to remove the review. This company not only has difficult to use software that my clients hate, but also horrible customer service who are willing to threaten you. Avoid at all costs.

    Pros

    There was literally nothing that my staff, myself, and my clients enjoyed about this software or the (non-existent) customer service. Using this platform was like pulling teeth to learn, and then I had to teach all my clients how to even use it.

    Cons

    The software is incredibly difficult to do even basic tasks in. Even something as small as seeing the schedule required workarounds.

    Alternatives Considered

    Acuity Scheduling

    Reasons for Choosing WellnessLiving

    I wanted something cheaper and easier to use than Mindbody. This was the wrong choice. I'm migrating my software to Acuity.

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    A colleague recommended it.

    Response from WellnessLiving Systems

    This is not, and was never a WellnessLiving customer. We believe one of our competitors wrote this review. We have been totally unsuccessful in our attempts to find this business and have conducted an exhaustive search of our records for anyone reporting these types of issues going back to Jan 2021, with no luck. The claims made in this review are completely untrue, this is just not who we are as an organization. Unfortunately we have no further recourse with this fake review, and this site will not remove it.

    Stella I.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Infinitely Grateful

    Reviewed on 2021/11/04

    the ease of use for the clients and myself has been top notch

    the ease of use for the clients and myself has been top notch

    Pros

    I love the ease of use. I love the app. I am not technical at all and I can use the app for the employees and the customers with ease. When I chose Wellness Living I came from another really big software in my business and I am so glad I switched! Wellness Living has given me so much support, I am infinitely grateful !

    Cons

    I cant delete my old payment options for my old credit cards

    Alternatives Considered

    Zen Planner

    Reasons for Choosing WellnessLiving

    mind body was too hard to use and didnt have an app

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    i liked the feeling better

    Response from WellnessLiving Systems

    Hi Stella,

    Thanks for taking the time to write us a review! We are immensely grateful for being the software you've chosen to run your business, and we know that we succeed only so long as we continue to offer you the best value out there. At WellnessLiving we support businesses of all sizes, ranging from small one-person studios to multi-location franchises which is why it's so important for us to keep investing in the highest level of customer service.
    We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple, the software is much easier to use, and the customer service is worlds apart! Please give us a shout on the Community Forum or contact us in support and we should certainly be able to help you with removing old payment options. Again, thank you for your great review, and remember, we're in this together and looking forward to helping your business thrive!

    Jayden A. (Customer Advocate)

    Alicia N.
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Studio Owner

    Reviewed on 2022/01/14

    My experience with wellness living has been perfect. From the very beginning the staff has been so...

    My experience with wellness living has been perfect. From the very beginning the staff has been so helpful and actually fun to talk to. [SENSITIVE CONTENT] is who I joined with and ha has been fabulous to work with.

    Pros

    The softwares team of experts is my favorite part. The software was very easy to learn but sometimes there are small things I need help with and the help desk is so informative and helpful not to mention available 24/7 and so easy to get ahold of. They have helped me with every issue I've faced.

    Cons

    My least favorite was the price? It is not a ridiculous price to pay and it is so worth it but I guess I don't like that the zoom isn't integrated into the package already.

    Alternatives Considered

    Mindbody and Vagaro

    Reasons for Switching to WellnessLiving

    The price beat the others first off but the team of experts and the ease of use really sold me.

    Response from WellnessLiving Systems

    Hey Alicia,

    Thank you for the amazing review.
    As we've grown as a company we've worked with thousands of businesses across many different industries and business situations, and we've found that no matter how many features we add or how easy it is to use software, the biggest factor in achieving success is just consistently having that quality support available to you. It makes all the difference when you have a knowledgeable support rep. who is just a phone call or email away if you need help with setup or a software question or some guidance on how to best configure things for your business needs. Just like you can count on your doctor or car mechanic to be experts in their respective fields, you can count on us to be your software experts so you can spend more time doing what you do best and have the confidence to run your business virtually! Your kind words mean a lot to our team and we're looking forward to our next chat!

    Natasha B. (Customer Advocate)

    Showing 5 reviews of 273 Read all reviews

    WellnessLiving FAQs

    Below are some frequently asked questions for WellnessLiving.

    WellnessLiving offers the following pricing plans:

    • Starting from: US$59,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Basic: $59.00/month Advanced: $99.00/month Professional: $129.00/month Enterprise: Call us!

    WellnessLiving has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    WellnessLiving supports the following languages:

    English

    WellnessLiving supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WellnessLiving integrates with the following applications:

    Constant Contact, Facebook for Business, Google Calendar, Google Maps, Mailchimp, Quickbooks Online, WordPress

    WellnessLiving offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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