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WellnessLiving

WellnessLiving

4.4 (522)
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Business management for the health & fitness industry
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About WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Key benefits of WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.

    • Images

    WellnessLiving Software - Keep your business top of mind for your clients by using your custom branded app to help streamline and increase online bookings, promote your business and engage your membership.
    WellnessLiving Software - Enjoy higher attendance rates and happier clients with the multiple, easy options for booking your services online.
    WellnessLiving Software - Your clients are the heart of your business and we're here to help you stay connected with them in person or online. Managing your clientele has never been easier.
    WellnessLiving Software - Showcase your business with an easy-to-use custom website.
    WellnessLiving Software - Take your business to the next level and offer virtual options for your clientele. Grow your client base by making online classes, appointments and events available right through your WellnessLiving business management software.
    WellnessLiving Software - Create excitement among your clientele by introducing some friendly competition and boosting retention with our fully integrated rewards program.
    View 7 more
    WellnessLiving video
    WellnessLiving Software - Keep your business top of mind for your clients by using your custom branded app to help streamline and increase online bookings, promote your business and engage your membership.
    WellnessLiving Software - Enjoy higher attendance rates and happier clients with the multiple, easy options for booking your services online.
    WellnessLiving Software - Your clients are the heart of your business and we're here to help you stay connected with them in person or online. Managing your clientele has never been easier.
    WellnessLiving Software - Showcase your business with an easy-to-use custom website.
    WellnessLiving Software - Take your business to the next level and offer virtual options for your clientele. Grow your client base by making online classes, appointments and events available right through your WellnessLiving business management software.
    WellnessLiving Software - Create excitement among your clientele by introducing some friendly competition and boosting retention with our fully integrated rewards program.

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    Reviews

    Overall rating

    4.4 /5
    (522)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    4.3/5

    Already have WellnessLiving?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 522 Read all reviews
    Showing 5 reviews of 522
    Jennifer
    Jennifer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great Business tool

    Reviewed on 2023/10/12

    Works well for our company

    Works well for our company

    Pros

    An all-inclusive tool which allows us to manage everything in one place.

    Cons

    Can be a bit overwhelming in some areas and can take some time to figure out.

    Response from WellnessLiving Systems

    Hey Jennifer,

    Thank you for taking the time to share your thoughts about WellnessLiving. We're absolutely delighted that you made the switch to our software and that it's serving as a great business tool for your company!

    At WellnessLiving, we're constantly improving our all-in-one solution with the goal of providing more value and reliability for our customers to help manage and grow your business. From online booking and automated marketing tools to our White Label Achieve Client App and predictive reports, we have everything you need to attract, convert, and retain more clients.

    We understand that transitioning to a new platform can sometimes feel overwhelming, but we're here to make the process as smooth as possible. Our goal is to ensure you get the most out of our software, so don't hesitate to explore our community-driven resources, like our Knowledge Base and Community Forum, for any inquiries or concerns you may have. I've included the links for each platform below for your reference.

    Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/

    Community Forum: https://community.wellnessliving.com/page/home/

    Should you ever encounter any issues or simply have questions, our dedicated Customer Solutions Team is just an email away at [email protected]. We're committed to providing the assistance you need.

    Thank you once again for choosing WellnessLiving. Your success is our priority, and we look forward to continuing to support your business.

    Best regards,

    Logan M. (Customer Advocate)

    Pamela
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wellness Living is the BOMB!

    Reviewed on 2024/12/18

    Pros

    My yoga studio has been using Wellness Living for 3 years and we love it! So easy to navigate and very intuitive. My teacher love the ease of use and my students love our branded app too! Highly recommend for price, support and overall functionality.

    Cons

    Customer Service takes a while to get back to you.

    Heather
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Not a frontrunner software for myself

    Reviewed on 2024/11/19

    I have used it as a software and as a consumer and both instances I found it difficult to use.

    I have used it as a software and as a consumer and both instances I found it difficult to use.

    Pros

    I don't really like this software. It is pretty easy to use but lacks quite a bit

    Cons

    It is very behind in terms of software. Not a whole lot of functionality

    Response from WellnessLiving Systems

    Hi Heather!

    Thank you for sharing your feedback. While we’re glad you found WellnessLiving easy to use, we’re sorry to hear it hasn’t fully met your expectations. We’re continuously improving our platform and would love to address your concerns.

    WellnessLiving stands out from competitors by offering an all-in-one, more affordable solution designed to attract, convert, and retain clients. With features like automated marketing, 24/7 support, and user-friendly tools, we aim to simplify operations and provide exceptional value.

    If you’d like assistance or have specific suggestions, please reach out to us at [email protected]. Your feedback drives our innovation, and we’re here to help!

    Best regards,

    Anthony S.

    Kelly
    Overall rating
    • Industry: Sports
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wellness Living allows me to spend more time with my staff and students.

    Reviewed on 2024/10/29

    I've used Wellness Living for my swim school since 2016 and recommend it to every business similar...

    I've used Wellness Living for my swim school since 2016 and recommend it to every business similar to mine that I come across. My must haves to switch from the other wellness type platform were 1. Customer Service, 2. the ability to have family profiles 3. all inclusive functions such as email, mobile app, financial reports, POS and scheduling. Wellness Living does it all and helped me automate many parts of my business so I can spend more time with my staff and students all while providing quality customer service.

    Pros

    1. Customer Service, 2. the ability to have family profiles 3. all inclusive functions such as email, mobile app, financial reports, POS and scheduling.

    Cons

    No ability to schedule staff meetings/trainings within the schedule. Hopefully it is coming in a future release.

    Alternatives Considered

    Jackrabbit Swim

    Reasons for Choosing WellnessLiving

    Mindbody was not as user friendly and they didn't offer family profiles.

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    Wellness Living had the price, design, and family profiles I needed for my business.

    Response from WellnessLiving Systems

    Hi Kelly,

    Thank you for your fantastic review! We’re thrilled that WellnessLiving has supported your swim school since 2016, providing the customer service, family profiles, and all-in-one features—like email, mobile app, POS, and scheduling—that make managing your business easier.

    We’re glad WellnessLiving met your needs for an affordable, user-friendly platform after switching from Mindbody. Unlike other systems, we’re dedicated to delivering a seamless solution that saves you time to connect with your staff and students.

    Thank you for recommending us, and we appreciate your suggestion on staff scheduling. We’ll share it with our team as we continue to improve! Remember to check out our Community Forum to view our product roadmap, recommend new features, and influence future updates. Access it here: https://community.wellnessliving.com/page/home/

    Thanks,

    Anthony S. (Customer Advocate)

    Jenifer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    These Hands Massage review

    Reviewed on 2024/11/27

    Has been positive and I highly recommend it to the chaotic business owner

    Has been positive and I highly recommend it to the chaotic business owner

    Pros

    I love how organized it helped me to become. with the scheduling along with the phone app. and all the back office tracking.

    Cons

    I don't have a complaint about wellness living

    Response from WellnessLiving Systems

    Hey Jenifer!

    Thank you for your 5-star review! We’re thrilled to hear how WellnessLiving has brought organization to your business with scheduling, the Achieve Client App, and back-office tracking. Our all-in-one solution is designed to simplify operations and help businesses like yours thrive.

    It’s great to know we stood out as the best fit for your needs. With affordable, reliable tools and 24/7 support, we aim to make managing your business stress-free.

    Thank you for recommending us to other busy professionals! We’re here to support you every step of the way.

    Best regards,

    Anthony S.

    Showing 5 reviews of 522 Read all reviews

    WellnessLiving FAQs

    Below are some frequently asked questions for WellnessLiving.

    WellnessLiving offers the following pricing plans:

    • Starting from: US$99.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    WellnessLiving has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    WellnessLiving supports the following languages:

    English

    WellnessLiving supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WellnessLiving integrates with the following applications:

    Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, QuickBooks Online, WordPress

    WellnessLiving offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for WellnessLiving.