Trackplan

Facility, Asset and Maintenance Management software

4,8 /5 (22 reviews) Write a Review!

Trackplan Overview

What is Trackplan?

Trackplan is a cloud-based facilities & maintenance management software for facilities, estates, maintenance and property managers with features including a scheduler, electronic forms, GPS location stamps, and more. It is completely cloud based and works on any device. Integrates with Quickbooks, Xero and Sage

Trackplan helps control jobs and capture all job information including job types, notes, quotes, costs and documents. Users can assign and schedule work within the drag & drop calendar across the team. Set up recurring work for planned jobs, as well as sites and locations within each site for detailed coverage. Anyone can raise job requests from any device to notify the maintenance team of an issue. Organizations can also set up budgets by period or job and compare costs.

Users can assign and instruct work to contractors and see when they arrive on site and complete work. Trackplan keeps all documents within a centralized document manager and enables users to upload and manage documents for each job, site and asset. The image capture feature allows users to take photos against a job, job request or site directly from any device, and draw over the photo to highlight issues. Geolocation stamps provide coordinates for each site to help track contractors and team members.

Trackplan Overview

Pricing

Starting from
€50,00/month

Pricing options

Free Trial
Subscription
Value for money

Prices vary based on size of organisation and features required


Trackplan Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Trackplan video

Trackplan Reviews

Trackplan Reviews

Overall rating
4,8
/
5
Excellent
17

Very good
5

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,6
Customer Support
4,9
100% recommended this app
Stephen olawale J.

FACILITY, ASSEST AND MAINTENANCE MANAGER

I have been able to track all my company’s asset and secure them, we have lost machines in the past due, to lack of organised recording, scheduling for maintenance now made easy, all documentations about our facility are all in one application, making me a more organised maintenance manager.


Lieven D.

High potential startup - good listeners

About a year ago, trying to get away from Planon, we got stuck in an evaluation process of new FMIS suppliers. After six months we had another look at the market, and found a new player, Trackplan, with a set of new ideas, views, features.
After a short evaluation with a free trial, we went for a monthly subscription which resulted in a shortlist of 3 features or suggestions which we found were still missing for our situation. Trackplan implemented these in less than a month for a very moderate extra fee. We have now committed to a yearly subscription and are uploading our data to Trackplan, and training our team internally. In less than three months we will be fully rolling over from Planon to Trackplan.


John O.

secure and user friendly

l have been engaging in the track plan system for the last 6 months. l find the system very useful and functional in my role as a maintenance coordinator. Contractors are engaging in the system well and definition & traceability of tasks is a key component of the system. The team is very professional in answering queries and dealing with issues as they arise. Part of my job remit entails the scheduling of planned works and prompt reaction to reactive works. The system allows me plan and control tasks in a confidential friendly manner. Traceability and easy user-friendly is key to Trackplans success.


Tom D.

Maintenance management made to measure

As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it. If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget.
This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!


Josh C.

Fantastic bit of software and super easy to use.

Its made our lives a lot easy to stay on top of all our jobs we have at the mansion.


Stephen olawale J.
Industry: Construction
Company size: 2-10 Employees

FACILITY, ASSEST AND MAINTENANCE MANAGER

Used Daily for 6-12 months
Reviewed on 2020/04/28
Review Source: Capterra

I have been able to track all my company’s asset and secure them, we have lost machines in the past due, to lack of organised recording, scheduling for maintenance now made easy, all documentations about our facility are all in one application, making me a more organised maintenance manager.

Pros

the application is user friendly, very efficient in managing our site tools and machines, the customer support are also very responsive, my workers and machine operators could use the application even with little IT knowledge, i also use the application to manage budget by allocating cost for each asset, so I can evaluate or plan work schedule or plan a maintenance schedule for my future projects.

Cons

I really don’t have complains, the application works perfectly, and when their are issues with the software the customer support respond fast

Response from Trackplan Software

Thanks Stephen

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Lieven D.
Industry: Nonprofit Organization Management
Company size: 501-1 000 Employees

High potential startup - good listeners

Used Daily for 6-12 months
Reviewed on 2020/07/27
Review Source: Capterra

About a year ago, trying to get away from Planon, we got stuck in an evaluation process of new FMIS suppliers. After six months we had another look at the market, and found a new player, Trackplan, with a set of new ideas, views, features.
After a short evaluation with a free trial, we went for a monthly subscription which resulted in a shortlist of 3 features or suggestions which we found were still missing for our situation. Trackplan implemented these in less than a month for a very moderate extra fee. We have now committed to a yearly subscription and are uploading our data to Trackplan, and training our team internally. In less than three months we will be fully rolling over from Planon to Trackplan.

Pros

We are the facility department of a social security provider in Belgium, catering for about 40 small regional offices an 3 main haedquarter offices (100-450 workplaces). We used to have Planon as facility management software, but looking to a cheaper alternative better suited to our size and needing less IT support (better self-sufficient). Trackplan is a cloud service that much better fits our needs/budget and allows us to customize and tailor the its tools to our own views and experience.
Very acceptable all-in monthly subscription price (compared to Planon about 1/10th). No surprises.
Very nice set of features: sites, locations, assets; reactive and planned maintenance (based on schedules that can be linked to locations and assets); very nice calendar and job scheduling feature that allows creating new jobs, allocating unscheduled jobs, moving, splitting and reassigning jobs all in a drag&drop way. Interesting handling of documents relating to buildings and assets (eg. expiry dates).

Support is fast and to the point.
Good basic help files. Quick learning curve.

And most importanly: the development team listens very carefully and is interested in your needs; they value user's input and suggestions for new features.

Cons

We have a list of features and improvements to this young product that is however reviewed periodicaly with the developers; there is a roadmap so we know when a new feature/change will be released. So although there might be a number of wishes, we have confidence in this product's future.
One thing you may need to take into consideration: you will need to involve heavily into setting up, customizing and training. Although a good FreshDesk support site with introduction documentation is available, training (online or onsite) is not available. We didn't miss this, but if you're new into computer managed facility management, you may have difficulty understanding the general concept of FMIS or CMMS.

Response from Trackplan Software

Thanks Lieven for the in depth and thoughtful review. Very grateful. Regards your comments about training we are always available for Zoom or Teams calls for 1-2 hour training sessions. So we do offer training and support that way! On-site training would be more difficult especially right now.

From memory we never actually spoke which is incredible - normally there is at least 1 or 2 Zoom training / getting started calls. I think you have taken to the product so well that you did not need one.

Thanks again

Mark

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

John O.

secure and user friendly

Reviewed on 2016/12/09
Review Source: Capterra

l have been engaging in the track plan system for the last 6 months. l find the system very useful and functional in my role as a maintenance coordinator. Contractors are engaging in the system well and definition & traceability of tasks is a key component of the system. The team is very professional in answering queries and dealing with issues as they arise. Part of my job remit entails the scheduling of planned works and prompt reaction to reactive works. The system allows me plan and control tasks in a confidential friendly manner. Traceability and easy user-friendly is key to Trackplans success.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Tom D.
Industry: Hospitality
Company size: 51-200 Employees

Maintenance management made to measure

Used Daily for 1+ year
Reviewed on 2016/10/27
Review Source: Capterra

As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it. If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget.
This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!

Pros

Easy to use interface

Cons

No complaints

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Josh C.
Industry: Facilities Services
Company size: 51-200 Employees

Fantastic bit of software and super easy to use.

Used Daily for 2+ years
Reviewed on 2017/11/27
Review Source: Capterra

Its made our lives a lot easy to stay on top of all our jobs we have at the mansion.

Pros

How easy it is to use and how it makes arranging jobs easy to track and stay on top of. Helpful to see what jobs come up often.

Cons

Would be nice to have an overview of the entirety of the year rather than going through month by month.

Response from Trackplan Software

Thanks Josh. Much appreciated. Of course you can review the year's PPM work on the Trackplan Gantt style timeline report. For the reactive job calendar we will be introducing the ability to move jobs easily between months by flagging it as unscheduled and then dropping it into another month. Coming Soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 22 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Trackplan Pricing

Trackplan Pricing

Starting from
€50,00/month
Free Trial
Subscription
Value for money

Prices vary based on size of organisation and features required

Prices vary based on size of organisation and features required

Value for Money
4,8/5
Based on 22 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Trackplan Features

Trackplan Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 22 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Trackplan

Additional information for Trackplan

Key features of Trackplan

  • Asset Tracking
  • Budgets & Costing
  • Checklists
  • Document Manager
  • Equipment Management
  • GPS Location Stamps
  • Image Capture
  • Maintenance Tracking
  • Notifications & Alerts
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Projects & Tasks
  • Room Scheduling
  • Scheduling
  • Service History Tracking
  • Single Sign On
  • Technician Management

Benefits

Trackplan is 100% cloud based and works on any device, including offline apps for Android and iPhone.

A planned maintenance module and drag and drop scheduler help simplify compliance and control operations.

Trackplan helps break jobs down into tasks for more complex project work
Features include contract management for contractors and an online and offline (android and iPhone) contractor portal.

Create inspection lists to send out to employees and contractors on their mobile device.

Trackplan FAQs

Trackplan FAQs

Below are some frequently asked questions for Trackplan.

Q. What type of pricing plans does Trackplan offer?

Trackplan offers the following pricing plans:

Starting from: €50,00/month

Pricing model: Subscription

Free Trial: Available

Prices vary based on size of organisation and features required

Q. What are the main features of Trackplan?

Trackplan offers the following features:

  • Asset Tracking
  • Budgets & Costing
  • Checklists
  • Document Manager
  • Equipment Management
  • GPS Location Stamps
  • Image Capture
  • Maintenance Tracking
  • Notifications & Alerts
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Projects & Tasks
  • Room Scheduling
  • Scheduling
  • Service History Tracking
  • Single Sign On
  • Technician Management

Q. Who are the typical users of Trackplan?

Trackplan has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Trackplan support?

Trackplan supports the following languages:

English

Q. What type of pricing plans does Trackplan offer?

Trackplan has the following pricing plans:

Subscription

Q. Does Trackplan support mobile devices?

We do not have any information about what devices Trackplan supports

Q. What other apps does Trackplan integrate with?

Trackplan integrates with the following applications:

QuickBooks Online Advanced

Q. What level of support does Trackplan offer?

Trackplan offers the following support options:

Phone Support, Online Support, Video Tutorials, FAQs