PracticeSuite

About PracticeSuite
PracticeSuite is a full medical practice management and medical billing software which helps medical practices manage the daily administrative and clinical functions of their business. Featuring patient registration, scheduling, insurance billing, and payment processing alongside financial and productivity dashboards, PracticeSuite aims to provide users with the tools to manage their entire medical practice from one central platform. PracticeSuite also supports electronic health records (EHR) and secure, HIPAA-compliant collaboration.
PracticeSuite’s patient registration functionality allows users to track patient demographics and payment information, including insurance cards. Users can verify insurance benefit coverage electronically at the time of registration, when scheduling appointments, or at time of service. With patient scheduling technology, users can identify the first available appointment slot which meets the patient’s criteria. PracticeSuite enables users to format appointment scheduling slots and days to match the hours and types of visits during clinic hours. Based on treatment plans or prior authorizations, users can schedule one-time or recurring visits.
PracticeSuite accepts credit cards, debit cards, FSA and HSA cards, allowing patients to make payments online or in person. PracticeSuite’s embedded patient payments solutions help patients to pay co-pays, deductibles and co-insurance. With insurance billing capabilities and claim status notifications, users can submit and track claims in the reimbursement process. Financial and productivity dashboards give users valuable insight into critical performance indicators and cash flow bottlenecks.
Incorporating electronic health records management, PracticeSuite allows users to transfer clinical findings, diagnoses, and procedures to a claim form for insurance reimbursement. With secure, HIPAA-compliant collaboration tools, users can communicate safely and privately with staff, teams, and other providers through encrypted email, secure chat messaging and file sharing. Data encryption and advanced user authentication ensure sensitive information remains within best practices for HIPAA compliance.
Key benefits of PracticeSuite
Built in the cloud, PracticeSuite affords users the flexibility to access electronic health records conveniently via desktop, laptop, or tablet.
The patient portal allows patients to submit appointment requests, download forms before their appointment, and check in at the self check-in kiosk.
Financial and productivity dashboards allow users to gain insight into key performance indicators (KPIs).
Embedded patient payment solutions enable patients to pay co-pays, deductibles and co-insurance.
PracticeSuite’s HIPAA-compliant secure collaboration suite allows users to communicate safely through encrypted email, chat messaging, and file sharing.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program
Reviewed on 2024/11/19
My overall experience is great. I recommend Practice Suite to offices that are looking for a PM...
My overall experience is great. I recommend Practice Suite to offices that are looking for a PM system. Our billing company doesn't purchase PM software. We always use the software our clients are using.
Pros
We love the reports in Practice Suite as well as the user friendly platform. We are able to upload paper eobs to payments and working rejections and denials are easy too.
Cons
It would probably be the EHR because so many providers like other ehrs and they get connected to Practice Suite for the billing side. I also wish there was a way to attach medical records to a claim for worker's comp. We use another PM system that allows us to attach medical records and send electronically. It's a very nice feature.
Reasons for Switching to PracticeSuite
Because it's my favorite program and its user friendly- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall Great Experience
Reviewed on 2022/05/30
Pros
Right from the beginning the practicsuite stood out with its interface ease to use and layout. Customer service and onboarding has been amazing experience. Highly recommend
Cons
Sometime too many steps for each thing but I understand this also gives more options in the long run to do things.
Reasons for Switching to PracticeSuite
Our biller was familiar with the ease of the software and how it integrated with our current EHR.- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bait and Switch tactics. Stay away or be disappointed down the line
Reviewed on 2024/01/16
ABSOLUTELY TERRIBLE. be ready for disappointment and shady tactics down the road.
ABSOLUTELY TERRIBLE. be ready for disappointment and shady tactics down the road.
Pros
many features and ease of use attracted us to this prodcut
Cons
After a couple years, they start to nickle and dime you. they will change up the contract. Every encounter over 450, they will charge you EXTRA for each encounter. This will drive up your cost massively. They will do this without even a phone call to discuss. You will see your cost double, triple. When you call for help, they ignore. Now we will have to spend money and time to move away. Extremely unethical
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great service
Reviewed on 2024/12/05
They have been wonderful. The positives outweigh the negatives. If we ever have questions on...
They have been wonderful. The positives outweigh the negatives. If we ever have questions on something they answer that day and that is huge in the medical field to keep the practice up and running.
Pros
The communication from PracticeSuite. They answer questions quickly and work hard to fix any issue that comes up.
Cons
It can be very complex when working in billing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Customer Service
Reviewed on 2022/06/30
Tech support is incredible. They respond quickly and courteously. In our office, guarantor's found...
Tech support is incredible. They respond quickly and courteously. In our office, guarantor's found it difficult to identify what patient had a balance. PracticeSuite support worked closely with me to perfect this process. Statements are being paid at a much faster rate. Saving hugely on time, and cost of sending paper statements, also increasing the revenue rate for patients payments.
Pros
The efficiency of sending patient statements, checking eligibility, easy way to process payment. There are some many functions.
Cons
There are some cross over issues with insurance duplicating when changed in Elation. Some people get frustrated if they can make one large payment, and have to give credit card information more than once when paying multiple accts. Some of the graphics aren't as users friendly in the beginning until your get it all down.
PracticeSuite FAQs
Below are some frequently asked questions for PracticeSuite.Q. What type of pricing plans does PracticeSuite offer?
PracticeSuite offers the following pricing plans:
- Starting from: US$299.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing is available for individual solutions or the full platform. Please contact PracticeSuite for more details.
Q. Who are the typical users of PracticeSuite?
PracticeSuite has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does PracticeSuite support?
PracticeSuite supports the following languages:
English
Q. Does PracticeSuite support mobile devices?
PracticeSuite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PracticeSuite integrate with?
We do not have any information about what integrations PracticeSuite has
Q. What level of support does PracticeSuite offer?
PracticeSuite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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