Workamajig

Project & workflow management for the creative industry

3,7 /5 (279 reviews) Write a Review!

Workamajig Overview

What is Workamajig?

Workamajig is an all-in-one project management solution for creative agencies and in-house teams with features for resource management, collaboration, digital proofing, finance and billing, CRM, and more in a single platform. The platform’s responsive web design works seamlessly on any phone, tablet, or computer, facilitating collaboration between team members, clients, and vendors.

Workamajig helps account managers prepare for clients by providing templates to generate accurate estimates and creative briefs which are routed to clients for comments and approval. Users can develop schedules with multiple target dates, as well as track all open items and project communications in one place. Workamajig’s features for budget tracking and insights ensure that targets are being met, with notifications alerting users of concerns early in the process. Users are able to track time spent on every project, prepare status reports, and view project status in real time. Through the ‘My Tasks’ function, users can stay on top of all tasks and responsibilities, as well as view the to-do lists of every individual working on a project.

Tools for resource and traffic management help users determine resource allocation, ensuring all projects are staffed appropriately. The real-time project calendar for deadlines provides insight into time spent on projects, potential bottlenecks, and if client feedback is required. Additional features allow users to match freelancers to a project, manage workloads and priorities, and generate custom reports. Workamajig helps forecast revenue from every project, enabling users to adjust plans as needed when it comes to resources, schedules and freelancers.

The platform automatically streamlines accruals and work in progress, with instant visibility into revenues and expenses. Workamajig’s simple billing workflow helps generate invoices which include details such as time, materials, specific rates, and markups. The CRM system allows users to view opportunities and see where they are in the pipeline. Users can manage all email communications and calendars through integration with Google and Outlook, and connect to various third party social network apps via Zapier.

Workamajig Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

The more users, the lower the price per user.

For agencies:

Entry Level: $50/month per user (5 users)

Agencies: $38/month per user (10 users)

Mid-Sized Agencies: $34/month per user (50 users)

Larger Agencies: $32/month per user (100 users or more)

For in-house teams:

Entry Level: $50/month per user (5 users)

Small Department: $38/month per user (10 users)

Mid-Sized Department: $34/month per user (50 users)

Enterprise: $32/month per user (100 users or more)


Workamajig Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Track open items and project communications in one place
Manage client and project budgets with detailed project listings and notifications
Manage and assign project tasks with staff schedules
Get an overview of billing from the management dashboard
Create reports that are relevant for clients, accounting, or team leaders, with only the data they need
Access Workamajig from any device, anywhere, and at anytime
Create a real-time calendar of project deadlines
Share documents and files without having to worry about junk mail filters and missing versions
Workamajig video Workamajig screenshot: Track open items and project communications in one place Workamajig screenshot: Manage client and project budgets with detailed project listings and notifications Workamajig screenshot: Manage and assign project tasks with staff schedules Workamajig screenshot: Get an overview of billing from the management dashboard Workamajig screenshot: Create reports that are relevant for clients, accounting, or team leaders, with only the data they need Workamajig screenshot: Access Workamajig from any device, anywhere, and at anytime Workamajig screenshot: Create a real-time calendar of project deadlines Workamajig screenshot: Share documents and files without having to worry about junk mail filters and missing versions

Workamajig Reviews

Workamajig Reviews

Overall rating
3,7
/
5
Excellent
62

Very good
111

Average
83

Poor
19

Terrible
4

Value for Money
3,6
Features
3,7
Ease of Use
3,3
Customer Support
3,9
62% recommended this app
Rachel D.

14+ years using WMJ

From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible.

Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.


Gwen S.

Love our Jiggy (Our nickname for Workamajig)

The support team is fantastic. We keep in regular contact (a year after we rolled out the software) to make sure we are using it to the fullest potential


Lauren K.

User friendly and used agency-wide

We mostly use this system for job numbers, budgets and estimating/invoicing. It performs best for us in those key areas.


Dan C.

A dense, useful, but often unituitive task management platform

As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.


Verified Reviewer

Great integration tool for finance tracking and project management

I had an introductory training session with another employee before diving into Workamajig, however the program is self-explanatory enough to navigate without having to ask too many questions. I thought it was very handy to have timelines, budget, and timetracking integrated within one program to make overall tracking a lot easier for all involved parties.


Rachel D.
Industry: Marketing & Advertising
Company size: 2-10 Employees

14+ years using WMJ

Used Daily for 2+ years
Reviewed on 2018/10/29
Review Source: Capterra

From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible.

Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Pros

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Cons

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

Response from Workamajig

Hi Rachel,

Thank you for taking the time to review Workamajig. It's great to hear from someone who's been with us for so long, benefitting from the very features we've spent years developing!

As always, please feel free to reach out to [email protected] with any questions, comments or suggestions.

Regards,
Hannah
Team WMJ [: ]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gwen S.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Love our Jiggy (Our nickname for Workamajig)

Used Daily for 1+ year
Reviewed on 2020/03/24
Review Source: Capterra

The support team is fantastic. We keep in regular contact (a year after we rolled out the software) to make sure we are using it to the fullest potential

Pros

We did a full search to replace our PM tool and our selection team felt the UI for Workamajig was the most streamlined and easy to use for a full featured PM tool. Time tracking is simple and straight forward and the UI is mostly consistent

Cons

There are a few weird things like starting a discussion on a project task and some of the resource planning is a little cumbersome

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Lauren K.
Industry: Marketing & Advertising
Company size: 51-200 Employees

User friendly and used agency-wide

Used Daily for 2+ years
Reviewed on 2020/09/08
Review Source: Capterra

We mostly use this system for job numbers, budgets and estimating/invoicing. It performs best for us in those key areas.

Pros

Its user friendly for budgets, teams and schedules. The dashboard allows you to see how things are tracking to budget and if you are in the green or red of projects. Only downside to this is it requires that people do their timesheets on time. :)

Cons

Really time consuming to estimate hours, assign staff and create timelines in this system. In the world of advertising, things change, so I'm hoping WMG rolls out a system to make scheduling more efficient so it's less time consuming.

Response from Workamajig

Hi Lauren,

Thank you for taking the time to review our product.I'm happy to hear that our product has helped your team with budgeting.

Please feel free to reach out with any questions at [email protected], we're here to help!
Regards,
Hannah
Team WMJ [: ]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Dan C.
Industry: Broadcast Media
Company size: 201-500 Employees

A dense, useful, but often unituitive task management platform

Used Daily for 2+ years
Reviewed on 2020/01/13
Review Source: Capterra

As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Pros

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success.
Fairly customizable, with a ability to create custom and interdependent forms
When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability.
Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Cons

A fairly steep learning curve.
The interface is very text heavy.
Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc.
No simple and effective way (in our video environment) to store and display media, generate proofs, etc.
Search functions didn't live update, making navigating backlogs more cumbersome.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 201-500 Employees

Great integration tool for finance tracking and project management

Used Daily for 6-12 months
Reviewed on 2020/06/23
Review Source: Capterra

I had an introductory training session with another employee before diving into Workamajig, however the program is self-explanatory enough to navigate without having to ask too many questions. I thought it was very handy to have timelines, budget, and timetracking integrated within one program to make overall tracking a lot easier for all involved parties.

Pros

As a project manager, I used Workamjig often throughout the day, mainly to check cost-to-date statuses, create budgets/estimates, and adjust timelines. Our company also used it for timesheet purposes. I definitely liked the fact that you could integrate the time-tracking with project details, since that made cross checking the team's hours a lot more efficient (at a previous company, we used Workamajig to create budgets but actual timesheets were filled out using Excel, so there was no integration whatsoever). I found the platform relatively straightforward to work with, and found it easy to pull financials and other assets.

Cons

One of my main gripes is - since the timesheet hours were directly correlated with a specific task on a project timelines (ex. the Creative Director could put 2 hours toward the task "Creative Ideation" - if a team member filled out their timesheet for a specific task on 06/23, the project milestone would automatically have a 6/23 end date attached to it, so had the potential of accidentally pushing the entire timeline forward (or backward). Every time I checked Workamajig to reference timing for a project, I had to make sure that the anticipated dates were actually correct, and hadn't been affected by someone submitting their timesheet. We had flagged this with the Workamajig several times, but were told there was not any workaround. Additionally, I found that there was often downtime when trying to pull up a report/add in time/etc. Even with high speed internet, pages had the tendency to load relatively slowly, which was an extreme annoyance especially when in a time crunch.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
6,7/10
Based on 279 user ratings
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Workamajig Pricing

Workamajig Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

The more users, the lower the price per user.

For agencies:

Entry Level: $50/month per user (5 users)

Agencies: $38/month per user (10 users)

Mid-Sized Agencies: $34/month per user (50 users)

Larger Agencies: $32/month per user (100 users or more)

For in-house teams:

Entry Level: $50/month per user (5 users)

Small Department: $38/month per user (10 users)

Mid-Sized Department: $34/month per user (50 users)

Enterprise: $32/month per user (100 users or more)

The more users, the lower the price per user.

For agencies:

Entry Level: $50/month per user (5 users)

Agencies: $38/month per user (10 users)

Mid-Sized Agencies: $34/month per user (50 users)

Larger Agencies: $32/month per user (100 users or more)

For in-house teams:

Entry Level: $50/month per user (5 users)

Small Department: $38/month per user (10 users)

Mid-Sized Department: $34/month per user (50 users)

Enterprise: $32/month per user (100 users or more)

Value for Money
3,6/5
Based on 279 user ratings
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Workamajig Features

Workamajig Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
3,7/5
Based on 279 user ratings
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Categories

Additional information for Workamajig

Additional information for Workamajig

Key features of Workamajig

  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Benefits Realization
  • Billing & Chargeback Tracking
  • Budget Management
  • CRM
  • Collaboration
  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Engineering / Architect Firms
  • File Sharing
  • Hourly Billing
  • Invoice History
  • Knowledge Management
  • Prioritization
  • Project Billing
  • Project Financials
  • Project Workflow
  • Purchasing
  • Recurring/Subscription Billing
  • Scheduling
  • Supports Agile
  • Supports Kanban
  • Supports Scrum
  • Supports Waterfall
  • Time Tracking

Benefits

  • Workamajig is a multifunctional, customizable, and fully integrated platform for project management that serves both advertising agencies and in-house creative teams.

  • Workamajig helps account managers prep for clients by allowing them to create estimates using templated creative briefs, and routing them to the client for comments and approval.

  • Automatically track tasks against the budget and schedule as they progress, and get reports on productivity and project gaps with Workamajig.

  • Workamajig's online proofing process and automated notifications help keep project schedules on track.

  • Get insights that matter with visibility into revenues and expenses, as well as reports for time estimates vs. actual project results and productivity goals.

  • Workamajig FAQs

    Workamajig FAQs

    Below are some frequently asked questions for Workamajig.

    Q. What type of pricing plans does Workamajig offer?

    Workamajig offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    The more users, the lower the price per user. For agencies: Entry Level: $50/month per user (5 users) Agencies: $38/month per user (10 users) Mid-Sized Agencies: $34/month per user (50 users) Larger Agencies: $32/month per user (100 users or more) For in-house teams: Entry Level: $50/month per user (5 users) Small Department: $38/month per user (10 users) Mid-Sized Department: $34/month per user (50 users) Enterprise: $32/month per user (100 users or more)

    Q. What are the main features of Workamajig?

    Workamajig offers the following features:

    • Accounting
    • Accounts Payable
    • Accounts Receivable
    • Benefits Realization
    • Billing & Chargeback Tracking
    • Budget Management
    • CRM
    • Collaboration
    • Contingency Billing
    • Customer Portal
    • Customizable Invoices
    • Engineering / Architect Firms
    • File Sharing
    • Hourly Billing
    • Invoice History
    • Knowledge Management
    • Prioritization
    • Project Billing
    • Project Financials
    • Project Workflow
    • Purchasing
    • Recurring/Subscription Billing
    • Scheduling
    • Supports Agile
    • Supports Kanban
    • Supports Scrum
    • Supports Waterfall
    • Time Tracking

    Q. Who are the typical users of Workamajig?

    Workamajig has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Workamajig support?

    Workamajig supports the following languages:

    English

    Q. What type of pricing plans does Workamajig offer?

    Workamajig has the following pricing plans:

    Subscription

    Q. Does Workamajig support mobile devices?

    We do not have any information about what devices Workamajig supports

    Q. What other apps does Workamajig integrate with?

    Workamajig integrates with the following applications:

    Emma, Gmail, Google Calendar, LinkedIn, Microsoft Outlook, Twitter, Zapier

    Q. What level of support does Workamajig offer?

    Workamajig offers the following support options:

    Phone Support, Online Support