About Zapnito

Zapnito is a platform which allows organizations to share, promote, & monetize knowledge, with expert-led discussions, video panels, online training, and more. Built to better enable experts to share knowledge and collaborate, engage customers and audiences, deliver virtual events and create new revenue streams. Zapnito is a fully serviced, white label platform to help quickly create new and replace or enhance existing communities

The plug and play, white label platform built to enable you to quickly build engaged communities of experts. With Multimedia publishing, built in collaboration tools, dynamic access control and deep analytics, Zapnito is the only platform you need.

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Key benefits of Zapnito

  • White label

  • Multimedia publishing

  • Native video panels

  • Multimedia publishing

  • Built-in collaboration tools

  • Membership management

  • Deep analytics and reports

  • Devices

    Business size

    S M L

    Markets

    United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Trial
    • Subscription

    Images

    Customise your community starting with the homepage
    Host video panel conversations on the platform and publish them to the community
    Expert profiles to showcase the most relevant user content and insights
    Publish written posts as well as multimedia content and documents
    Compose, save and schedule content to share with a select group or with the whole community
    View 6 more
    Zapnito video
    Zapnito video
    Zapnito video
    Zapnito screenshot: Customise your community starting with the homepage Zapnito screenshot: Host video panel conversations on the platform and publish them to the community Zapnito screenshot: Expert profiles to showcase the most relevant user content and insights Zapnito screenshot: Publish written posts as well as multimedia content and documents Zapnito screenshot: Compose, save and schedule content to share with a select group or with the whole community

    Features

    Total features of Zapnito: 66

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Advertising Management
    • Alerts/Notifications
    • Applications Management
    • Brainstorming
    • Chat/Messaging
    • Collaboration Tools
    • Commenting / Notes
    • Communication Management
    • Contact Database
    • Contact Management
    • Content Library
    • Content Management
    • Customizable Branding
    • Customizable Fields
    • Data Import/Export
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Engagement Analytics
    • Enrollments/Onboarding
    • Event Management
    • Feedback Management
    • Filtering
    • Forms Management
    • Forum / Discussion Board
    • Full Text Search
    • Group Management
    • Ideation / Crowdsourcing
    • Knowledge Base Management
    • Labeling
    • Live Chat
    • Member Directory
    • Membership Management
    • Mobile Access
    • Moderation
    • Multi-Channel Marketing
    • Multimedia Support
    • Personalization
    • Promotions Management
    • Real Time Notifications
    • Reporting & Statistics
    • Reporting/Analytics
    • SEO Management
    • SSL Security
    • Search/Filter
    • Single Sign On
    • Social Media Integration
    • Social Promotion
    • Tagging
    • Text Editing
    • Third Party Integrations
    • Two-Way Audio & Video
    • User Management
    • User Profiles
    • Video Conferencing
    • Video Support
    • Visual Analytics
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,8 /5
    (31)
    Value for Money
    4,7/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    5/5

    Already have Zapnito?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 31
    Ben J.
    Overall rating
    • Industry: Publishing
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great for showcasing content from expert communities

    Reviewed on 2017/11/10

    We use zapnito for a variety of purposes, but mainly for online community blogs for our editors,...

    We use zapnito for a variety of purposes, but mainly for online community blogs for our editors, authors and invited contributors. It has given us a platform for community discussion around our journals, with little development time needed from us, helping to raise our visibility and strengthen our relationship with the research community. I would highly recommend them.

    Pros

    The site looks beautiful and is a great way of displaying content. The site can be customised a lot, especially if you work with their designer on options for the homepage. Images and videos in particular do really well. It's also very easy to use, so much so that we don't really provide any training for our journal authors, who write for the site, which saves us a great deal of time.

    Cons

    There is some work to be done on using zapnito for online engagement, as commenting is fine but underused, so we're excited to see the new Conversations function, which is now in beta.

    Marc W.
    Overall rating
    • Industry: Publishing
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Better than Mighty Networks

    Reviewed on 2021/03/25

    Totally professional outfit. Since we switched to them our community has grown x3 in monetary...

    Totally professional outfit. Since we switched to them our community has grown x3 in monetary value.

    Pros

    We did the big switch from Mighty Networks to Zapnito over a year ago and have never regretted it. The site is totally designed for community and knowledge management. Very quick to spin up and to customise to our needs. The onboarding team were very attentive to our needs and the senior guys still stay involved when we need them.

    Cons

    It is a specialised product so some of the consumer-led features that you might expect (like a personalised activity feed) are not available.

    Ellen T.
    Overall rating
    • Industry: Media Production
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Really helpful staff but could be more user friendly

    Reviewed on 2019/06/13

    Good. We use this for blogging, videos and directories. It meets our needs.

    Good. We use this for blogging, videos and directories. It meets our needs.

    Pros

    The team are a really helpful and provide lots of support to resolve issues. The videos and guides are great. They also respond quickly and explain things well.

    Cons

    We use this software for clients to blog and post. Unless they are tech savvy, most are confused and need lots of support from me to get going. In the CMS, things are often not in a logical place. It's fine once you know, but it makes it less user friendly and easy to navigate.

    Andreas H.
    Overall rating
    • Industry: Research
    • Company size: 201-500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    professional network by ZAPNITO

    Reviewed on 2021/04/05

    established a network for communication, posts, viewpoints, etc.

    established a network for communication, posts, viewpoints, etc.

    Pros

    Setting up a network was a new experience, ZAPNITO provided the corresponding software very efficiently: channels, rooms, postings, etc. are well designed and set up, customer wishes are heard and fulfilled.

    Cons

    I'm not missing any feature, maybe the member directory is not very user friendly, but this is not important.

    Steve H.
    Overall rating
    • Industry: Publishing
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Unique approach combined with great customer support

    Reviewed on 2019/07/03

    Our customer engagement on a community-style platform through a homegrown solution needed work -...

    Our customer engagement on a community-style platform through a homegrown solution needed work - the ability to help users to connect with one another, but keep a specific focus on content and conversation groups meant our needs were quite varied. Ultimately, we want to drive customer engagement and usage to demonstrate value for a membership service - we won't know for some time yet whether we've yet hit the heights we're aspiring to. Still, throughout the planning and rollout phases, Zapnito have been impeccable in their problem-solving ability and tailoring their approach to us. The platform is set up to meet our needs, we've been able to customise to what we need in about 95% of instances where we've wanted to, and we've received positive feedback from users as we've rolled this out.

    Pros

    I'm most interested in two things: First, the potential to let contributors become content creators and for them to position themselves as experts - this is extremely well set up to do that. Second, I like the adaptability of the platform - it's intuitive to set up, but we've been able to take a different approach to many of the other examples of platform users that we've come across, which has helped adapt to our needs.

    Cons

    It would be good to have more white-label functions: if we didn't like the names of 'rooms' for example, we might want to change that. That said, there's not yet been many instances where Zapnito haven't been able to either adjust to what we needed, or put it on their roadmap for development.

    Showing 5 reviews of 31 Read all reviews

    Zapnito FAQs

    Below are some frequently asked questions for Zapnito.

    Zapnito offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Contact Zapnito for pricing information.

    We do not have any information about Zapnito features

    Zapnito has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Zapnito supports the following languages:

    English

    Zapnito supports the following devices:

    Zapnito integrates with the following applications:

    GoSquared, Stripe, Zapier

    Zapnito offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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