Artichoke is a cloud-based business management platform designed for small appointment-based businesses with 1-10 employees. The software includes online scheduling, credit card processing, appointment reminders, income and expense tracking, client notes, and more.
With Artichoke, users can set up an online booking webpage, allowing their clients to book appointments at any time, from any device. Reminders are sent out automatically before appointments by email or text message. Credit card payments can be processed, and users can set up recurring transactions and track client balances. Hours, income, expenses, and profit or loss can also be tracked through the Artichoke dashboard, and are sent to users in a weekly email summary.
Client reviews can be collected through Artichoke, with automatic review requests sent to clients and periodically included in notifications for appointments, payments, and other interactions. Users are automatically alerted to new reviews and can add their own comments. Reviews can be displayed on the booking page to encourage new prospects to book. Customers can also be acquired through referrals, with an automated referral engine, referral tracking by client, and total referral value tracking. Via Zapier, users can integrate Artichoke with their email marketing system, enabling the automatic addition of new clients to mailing lists.
Keeping track of income, schedule, goals, and referrals.
I love that my clients can book online. It keeps track of my referrals, gift certificates, client history, and goals.
It doesn't run very fast. Has a lot of glitches. Most of the time I have to write down when my client would like to rebook and finish after they've left so they don't have to wait forever. Also so I can move on to my next client. I wish I could set up a clean up time to the end of my services and customize those clean up times. Since I need more for a Stone Massage or body wrap than a quick 30 minute massage. I would also like to be able to pay for two clients on one ticket. My hope is that this software will get better with time.
Manages my appointment, my income and my expenses
It's dependable and customer service is excellent. Any time I have had questions they were quick to respond.
If a new client is booking the same time as another client-they believe it just went through because they don't realize if they actually got the appt they would get a confirmation email.
My professional liability insurance has a very good reputation and has always done well by me. Getting a discounted rate and coming from a reputable referral seemed like a easy decision. With unclear functionality and clear gaps in basic payment functionality, this has become a wash. Virtually non-existent and, when present, ineffectual customer service has been the deal breaker.
It was offered as an add-on for my practice insurance at a reduced rate
Have been waiting for days for a response to a simple but critical function of adding a tip to a transaction. As a company that gets a break on each transaction I make, forcing me to make more transactions per customer (i.e. not offering a tip function on certain sales) is egregious.
There is no call back and the most rudimentary response to a critical issue is inexcusable. Do not use this service.
They were hawking me for investment in the company within my first months with the service - not a good look. Stay away.
Helps everyday with my own business. Cuts out the middle man.
Clients love it.
Customers find online booking easy to use.
Fits within my budget.
Great notation system.
No app :(
Doesn't show all info I need from intake.
Not sure how I can limit online Booker's to only x amount a day but that's a matter of asking I'm sure.
Online scheduling and tracking of clients
I enjoy the ease of use and the ability to override the scheduled hours of the need arises. I also like the easy link from my website
Having to sign in every time from my phone is way too time consuming!! Need an app that truly functions as an app!
$30 USD per user per month.
Below are some frequently asked questions for Artichoke.
Artichoke offers the following pricing plans:
Starting from: $30/month
Pricing model: Subscription
Free Trial: Available
$30 USD per user per month.
Artichoke offers the following features:
Artichoke has the following typical customers:
Freelancers, Small Business
Artichoke supports the following languages:
Artichoke has the following pricing plans:
We do not have any information about what devices Artichoke supports
Artichoke integrates with the following applications:
Constant Contact, FreshBooks, FreshBooks, Google Calendar, Mailchimp, Maintenance Care, Retently, SurveyMethods, VerticalResponse, Xero
Artichoke offers the following support options:
FAQs, Knowledge Base, Online Support, Video Tutorials