Artichoke

3.7 (9)
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Appointment scheduling for small teams

About Artichoke

Artichoke is a cloud-based business management platform designed for small appointment-based businesses with 1-10 employees. The software includes online scheduling, credit card processing, appointment reminders, income and expense tracking, client notes, and more.

With Artichoke, users can set up an online booking webpage, allowing their clients to book appointments at any time, from any device. Reminders are sent out automatically before appointments by email or text message. Credit card payments can be processed, and users can set up recurring transactions and track client balances. Hours, income, expenses, and profit or loss can also be tracked through the Artichoke dashboard, and are sent to users in a weekly email summary.

Client reviews can be collected through Artichoke, with automatic review requests sent to clients and periodically included in notifications for appointments, payments, and other interactions. Users are automatically alerted to new reviews and can add their own comments. Reviews can be displayed on the booking page to encourage new prospects to book. Customers can also be acquired through referrals, with an automated referral engine, referral tracking by client, and total referral value tracking. Via Zapier, users can integrate Artichoke with their email marketing system, enabling the automatic addition of new clients to mailing lists.


Key benefits of Artichoke

  • Simplified business management - Artichoke is like having a personal assistant, without the added cost. Easy access to all of the tools needed to manage a business.

  • Automate everything - From appointment reminders to self-service online scheduling / booking, Artichoke gives businesses the tools to save precious time and improve customer service.

  • Lots of bells & whistles - Artichoke comes with additional features, like the ability to sell gift cards, solicit clients for reviews and referrals, discounts, personalized and automated client birthday messages, and more.

  • Hours, income, expenses, and profit or loss can be tracked in Artichoke's dashboard, and financial data is also delivered to users in a weekly email summary.

  • Images

    Artichoke Software - Clients can book appointments online through branded booking pages
    Artichoke Software - The dashboard gives users an overview of their financial performance
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    Artichoke video
    Artichoke Software - Clients can book appointments online through branded booking pages
    Artichoke Software - The dashboard gives users an overview of their financial performance

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    Reviews

    Overall rating

    3.7 /5
    (9)
    Value for Money
    4/5
    Features
    3.3/5
    Ease of Use
    4.2/5
    Customer Support
    4.1/5

    Already have Artichoke?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 9
    Scott
    Scott
    Overall rating
    • Industry: Arts & Crafts
    • Company size: Self Employed
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Artichoke Heart of the Company

    Reviewed on 2022/09/29

    Overall like I said it's been great in the aspect of client database and management there of,...

    Overall like I said it's been great in the aspect of client database and management there of, managing clients files and dossiers has helped our business to become more professional and more efficient in our endeavors due to the quality of the softwares management.

    Pros

    What we found to be most appealing and of the high quality is the client database aspect of the software, the in-depth spectrum, the seamless referencing and updating information of the clients, consistency of the strength of the database in the sense that we've had no hiccups on information stored or anything of that nature.

    Cons

    Nothing really comes to mind as far as dislike per say, I do think that the company should shift their focus more towards the client database aspect and maybe broaden that great thing that they've accomplished in this field and possibly leave behind me account management part to achieve that, that would be my only recommendation.

    Jenn
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Works well with patience

    Reviewed on 2017/09/01

    Keeping track of income, schedule, goals, and referrals.

    Keeping track of income, schedule, goals, and referrals.

    Pros

    I love that my clients can book online. It keeps track of my referrals, gift certificates, client history, and goals.

    Cons

    It doesn't run very fast. Has a lot of glitches. Most of the time I have to write down when my client would like to rebook and finish after they've left so they don't have to wait forever. Also so I can move on to my next client. I wish I could set up a clean up time to the end of my services and customize those clean up times. Since I need more for a Stone Massage or body wrap than a quick 30 minute massage. I would also like to be able to pay for two clients on one ticket. My hope is that this software will get better with time.

    Maryjane
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User friendly for both myself and my clients

    Reviewed on 2017/08/31

    Manages my appointment, my income and my expenses

    Manages my appointment, my income and my expenses

    Pros

    It's dependable and customer service is excellent. Any time I have had questions they were quick to respond.

    Cons

    If a new client is booking the same time as another client-they believe it just went through because they don't realize if they actually got the appt they would get a confirmation email.

    Danielle
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I'm loving having this scheduling software. It makes my life a thousand times easier.

    Reviewed on 2017/09/04

    Helps everyday with my own business. Cuts out the middle man.

    Helps everyday with my own business. Cuts out the middle man.

    Pros

    User friendly!
    Clients love it.
    Customers find online booking easy to use.
    Fits within my budget.
    Great notation system.

    Cons

    No app :(
    Doesn't show all info I need from intake.
    Not sure how I can limit online Booker's to only x amount a day but that's a matter of asking I'm sure.

    Vicki
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Software takes care of the reminders, which frees up my time.

    Reviewed on 2017/08/31

    Pros

    Very easy to set up and use. Did not take a ton of time to do. Love the ability to upload clients into the system.

    Cons

    I don't really see a ton of negative things with this software. I guess the only thing I would like the ability to see a report on the notifications. being sent out.

    Showing 5 reviews of 9 Read all reviews

    Artichoke FAQs

    Below are some frequently asked questions for Artichoke.

    Artichoke offers the following pricing plans:

    • Starting from: US$30.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    $30 USD per user per month.

    Artichoke has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    Artichoke supports the following languages:

    English

    Artichoke supports the following devices:

    Artichoke integrates with the following applications:

    Constant Contact, FreshBooks, Google Calendar, Mailchimp, QuickBooks Online Advanced, VerticalResponse, Xero, Zapier

    Artichoke offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Artichoke.