Instabug

About Instabug
We deliver Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence.
With the best-in-class bug and feedback reporting, secure crash reporting, intuitive in-app surveys, and a reliable infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers.
Instabug automatically attaches screenshots, device details, network logs, repro steps, and tons of other critical insights needed to resolve issues and prioritize product backlogs.
Mobile teams accelerate their workflows by seamlessly integrating with third-party tools like Github, Jira, Slack, Zendesk and much more.
The ease of reporting and sending feedback, in-addition to the level of details the SDK grabs with each report, is the reason why thousands of companies like Lyft, T-Mobile and eBay rely on Instabug to ship and maintain top quality apps.
Key benefits of Instabug
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Reviews
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- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
magical , powerful and helpful SDK
Reviewed on 2017/10/06
Pros
the shake feature is very helpful to use for mobile phone normal users , all the have to do is just shake their phones to report any thing the want
Cons
the pricing for small startups somehow big to pay monthly, I know the price for features we use is good but for startups may make some problems, I think you need to make some packages for them with the more good offer
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Instabug provides a lot of value for what you pay for
Reviewed on 2018/09/04
Pros
It's super easy to get set up in your project and the documentation is fairly thorough. I really appreciate how responsive their support is, when I have questions I usually just ping them on Twitter and I get a reply in a few hours.
Cons
Their dashboard is not exactly easy to browse through bugs with. It's hard to define the exact level of granularity I'm expecting with bug reports. And you can sometimes get bad bug reports with no descriptions or context to what went wrong. However they do a good job overall of capturing useful info by default.

- Industry: Computer Software
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
great bug remover
Reviewed on 2019/08/28
good
good
Pros
the best part is that i can test any application
Cons
the least i think is that it should be more easy to use
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I've been working with Instabug for almost 2 years now & it makes our debugging process much...
Reviewed on 2018/02/13
Pros
The "shake" feature is definitely my favorite. I also love how you can circle or annotate issues directly from your phone.
Cons
Overall I wouldn't say I have any cons. The only thing is that we use multiple platforms for tracking issues with our vendor, so we have to log it in Instabug and then also log it in a platform we use called Sifter. It would be great if the two were consolidated somehow.
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful QA, debugging and feedback tool
Reviewed on 2019/02/16
Pros
Instabug makes it extremely simple for users of our app to notify us about problems, or suggest features, and gives developers a deep insight into the software to assist with debugging and resolving problems. The Instabug support team are extremely helpful and responsive. Instabug helps us at all stages of our app lifecycle, from internal QA through to beta testing and the feedback on the end product.
Cons
The API and documentation could be a little clearer, which makes the initial integration learning curve quite steep. The in-app framework is also quite invasive, and would benefit from providing some control over what data is captured and sent with issues and requests.
Instabug FAQs
Below are some frequently asked questions for Instabug.Q. What type of pricing plans does Instabug offer?
Instabug offers the following pricing plans:
- Free Trial: Available
Self-Serve Plans Enterprise Custom Plan
Q. Who are the typical users of Instabug?
Instabug has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Instabug support?
Instabug supports the following languages:
English
Q. Does Instabug support mobile devices?
Instabug supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Instabug integrate with?
Instabug integrates with the following applications:
Asana, Basecamp, Bitbucket, Chatwork, ClickUp, Datadog, Freshdesk, GitHub, GitLab, Google Cloud Identity, IBM Instana, JIRA Service Management, Jira, Microsoft Azure, Microsoft Teams, Okta, OneLogin, Pivotal Tracker, Slack, Sprintly, Trello, Zapier, Zendesk Suite
Q. What level of support does Instabug offer?
Instabug offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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