About Therabill
TheraBill is a web-based practice management software designed for behavioral health specialists and speech therapists with scheduling, documentation, and electronic claims submission management tools. Further features include appointment reminders, electronic remittance advice, secure provider portals, patient invoicing, and integrated credit card gateway technology. Users also have access to custom and automated reports.
TheraBill aims to enhance productivity by allowing users to file electronic claims to thousands of compatible insurance companies and government payers automatically. TheraBill’s cloud-based technology gives users the flexibility to file claims and manage all other practice processes on any device with an internet connection. TheraBill’s patient billing functionality allows users to create and send invoice statements, either as a balance statement or ledger statement. Users can manage credit card payments with inbuilt credit card processing technology.
Scheduling and calendar tools enable users to manage patient sessions and appointments automatically. Users can reschedule appointments simply using the drag-and-drop calendar interface, and setup automated appointment reminders by text, email or voice message. With an EMR (electronic medical record) system, TheraBill allows users to store and access all patient records in a central location. Permissions, passwords and user access logs ensure data is managed securely. All provider portals are HIPAA-compliant.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Therabill
Key benefits of Therabill
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Therabill
Images
Features
Total features of Therabill: 45
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Power Diary
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Just needs a few fixes
Reviewed on 2019/04/06
It's a wonderful resource however requires a great deal of practice and guidance on how to navigate...
It's a wonderful resource however requires a great deal of practice and guidance on how to navigate the steps of billing and understanding the what and why of what I'm doing.
Pros
- Amazing that a lot of the work is done for you and system is already in place and automatically populates all the info you need, and with just the click of a button you can bill out your claims.
- Love that it's connected directly to my documentation system.
- Customer service is good and knowledgable
- Very helpful resources, especially knowledge videos!
Cons
- I wish there was a lot more specific guidance during the onboarding call with how to use the system (for ex: I was supposed to receive another call to continue training however still haven't had the opportunity to complete the training despite already being at the point of needing it and unsure of how to proceed)
- Customer service is great however I feel like no one is really going over the basics of Therabill and what everything means, especially for someone who is so new to the system and billing in general.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Made my life 1000x easier
Reviewed on 2011/12/08
I was so relieved to find Therabill. I tried the state's free system and found it complicated and...
I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support.
I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success.
This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!
Pros
Great customer support, Very detailed program, meets all my needs, love the section where we can send our bills back to the invoicing area, Fast turn around with payments from ins. companies, I like being able to re-activate clients if I need to, the recurring clients section in a must, automatic insurance card from the state is very helpful.
Cons
I would say I do not use all the features on the site but that is only because I don't need them at this point.
I don't add new clients that often but always stumble over doing so. The ins. card name (not the company but what to "call it?") is one I never seem to know what to do with. It always works out somehow but think it could be a bit more clear.
Response from TheraBill
Hi Meg,
I agree with the what you say about the "credit card title". I am going to make the credit card title a non-required field soon. However, here is a brief explanation of what it is.
It is really just a way for you to title the insurance card in any way you want. Think of it is a free style note. The title is displayed to you when you go to create an insurance claim, therefore, you can put anything in it that will help you at that point.
The main reason behind it is because sometimes an insurance company may accept electronic claims through a third party (with a different name). For example, the insurance company name on the physical insurance card you receive from the client might be "Acme Insurance". But they accept claims through "XYZ Corporation". You would have to choose XYZ Corporation as the insurance company (who to route the claim to), but you could title it "XZY Corporation" to match what is on the insurance card.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible customer service, DO NOT USE THERABILL IF YOU WANT TO EXPAND AND GROW!!
Reviewed on 2022/06/07
Terrible customer service! Every time we called for the scheduling color issue, we were told it...
Terrible customer service! Every time we called for the scheduling color issue, we were told it would be escalated to a "Tier 2" request and this went on for over 6 months. Finally, when I called as the [SENSITIVE CONTENT] to demand something needs to happen, I was told that not every customer has this issue (but [SENSITIVE CONTENT] did admit that it has been "going on for years!"), so it is not important enough for them to correct the problem. I have been a customer since 2013 and they don't care so I am forced to find a better EMR. WARNING: DO NOT USE THERABILL IF YOU WANT TO GROW AND EXPAND!
Pros
I have been a customer since 2013. Billing is easy.
Cons
With growth and adding admin and therapists, unable to change colors of 14 therapists for scheduling purposes, making most of them a dark black color, so scheduling is near impossible. This has progressively gotten worse with growth since beginning in 2013.
- Industry: Medical Practice
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
TheraBill, good tool, non-responsive support
Reviewed on 2017/04/21
I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of...
I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.
Pros
Great features, great value, very intuitive
Cons
Customer support
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Product
Reviewed on 2020/07/25
My overall experience has been great. I have utilized this product over the past 5 years and I am...
My overall experience has been great. I have utilized this product over the past 5 years and I am always amazed at how they are able to keep up with ever-changing technology. I feel like my business is on the cutting edge of technology, thanks to Therabill!
Pros
I love the fact that I have access to support (an actual person, that will listen to my problems and resolve any issues that may arise).
Cons
I can't say that there is anything that I like least about the software.
Therabill FAQs
Below are some frequently asked questions for Therabill.Q. What type of pricing plans does Therabill offer?
Therabill offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
$149 per month per provider + $199 one-time setup cost.
Q. Who are the typical users of Therabill?
Therabill has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Therabill support?
Therabill supports the following languages:
English
Q. Does Therabill support mobile devices?
Therabill supports the following devices:
Q. What other apps does Therabill integrate with?
Therabill integrates with the following applications:
WebPT
Q. What level of support does Therabill offer?
Therabill offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
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