TheraBill

Practice management for rehab therapy & behavioral health

4,3 /5 (72 reviews) Write a Review!

TheraBill Overview

What is TheraBill?

TheraBill is a web-based practice management software designed for behavioral health specialists and speech therapists with scheduling, documentation, and electronic claims submission management tools. Further features include appointment reminders, electronic remittance advice, secure provider portals, patient invoicing, and integrated credit card gateway technology. Users also have access to custom and automated reports.

TheraBill aims to enhance productivity by allowing users to file electronic claims to thousands of compatible insurance companies and government payers automatically. TheraBill’s cloud-based technology gives users the flexibility to file claims and manage all other practice processes on any device with an internet connection. TheraBill’s patient billing functionality allows users to create and send invoice statements, either as a balance statement or ledger statement. Users can manage credit card payments with inbuilt credit card processing technology.

Scheduling and calendar tools enable users to manage patient sessions and appointments automatically. Users can reschedule appointments simply using the drag-and-drop calendar interface, and setup automated appointment reminders by text, email or voice message. With an EMR (electronic medical record) system, TheraBill allows users to store and access all patient records in a central location. Permissions, passwords and user access logs ensure data is managed securely. All provider portals are HIPAA-compliant.

TheraBill Overview

Pricing

Starting from
US$149,00

Pricing options

Free Trial
Subscription
Value for money

$149 per month per provider + $199 one-time setup cost.


TheraBill Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Securely store all patient records
Document all behavioral health, mental health, or speech therapy sessions
Manage CMS-1500 insurance claims filing
View current tasks & activity from the main dashboard
Drag and drop appointments on the calendar and sync Therabill schedule to Google Calendar
TheraBill video TheraBill screenshot: Securely store all patient records TheraBill screenshot: Document all behavioral health, mental health, or speech therapy sessions TheraBill screenshot: Manage CMS-1500 insurance claims filing TheraBill screenshot: View current tasks & activity from the main dashboard TheraBill screenshot: Drag and drop appointments on the calendar and sync Therabill schedule to Google Calendar

TheraBill Reviews

TheraBill Reviews

Overall rating
4,3
/
5
Excellent
47

Very good
12

Average
6

Poor
4

Terrible
3

Value for Money
3,4
Features
3,9
Ease of Use
4,2
Customer Support
4,2
82% recommended this app
Nuha H.

Just needs a few fixes

It's a wonderful resource however requires a great deal of practice and guidance on how to navigate the steps of billing and understanding the what and why of what I'm doing.


Meg C.

Made my life 1000x easier

I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support.
I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success.
This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!


Ryan D.

Rigid, poor security, there are much better options

Extremely poor. We're beginning transition to a new system.


Lateasha D.

Amazing Product

My overall experience has been great. I have utilized this product over the past 5 years and I am always amazed at how they are able to keep up with ever-changing technology. I feel like my business is on the cutting edge of technology, thanks to Therabill!


Nick E.

TheraBill, good tool, non-responsive support

I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.


Nuha H.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Just needs a few fixes

Used Daily for 1-5 months
Reviewed on 2019/04/06
Review Source: Capterra

It's a wonderful resource however requires a great deal of practice and guidance on how to navigate the steps of billing and understanding the what and why of what I'm doing.

Pros

- Amazing that a lot of the work is done for you and system is already in place and automatically populates all the info you need, and with just the click of a button you can bill out your claims.
- Love that it's connected directly to my documentation system.
- Customer service is good and knowledgable
- Very helpful resources, especially knowledge videos!

Cons

- I wish there was a lot more specific guidance during the onboarding call with how to use the system (for ex: I was supposed to receive another call to continue training however still haven't had the opportunity to complete the training despite already being at the point of needing it and unsure of how to proceed)
- Customer service is great however I feel like no one is really going over the basics of Therabill and what everything means, especially for someone who is so new to the system and billing in general.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Meg C.

Made my life 1000x easier

Reviewed on 2011/12/08
Review Source: Capterra

I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support.
I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success.
This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!

Pros

Great customer support, Very detailed program, meets all my needs, love the section where we can send our bills back to the invoicing area, Fast turn around with payments from ins. companies, I like being able to re-activate clients if I need to, the recurring clients section in a must, automatic insurance card from the state is very helpful.

Cons

I would say I do not use all the features on the site but that is only because I don't need them at this point.

I don't add new clients that often but always stumble over doing so. The ins. card name (not the company but what to "call it?") is one I never seem to know what to do with. It always works out somehow but think it could be a bit more clear.

Response from TheraBill

Hi Meg,

I agree with the what you say about the "credit card title". I am going to make the credit card title a non-required field soon. However, here is a brief explanation of what it is.

It is really just a way for you to title the insurance card in any way you want. Think of it is a free style note. The title is displayed to you when you go to create an insurance claim, therefore, you can put anything in it that will help you at that point.

The main reason behind it is because sometimes an insurance company may accept electronic claims through a third party (with a different name). For example, the insurance company name on the physical insurance card you receive from the client might be "Acme Insurance". But they accept claims through "XYZ Corporation". You would have to choose XYZ Corporation as the insurance company (who to route the claim to), but you could title it "XZY Corporation" to match what is on the insurance card.

Rating breakdown

Ease of Use
Customer Support

Ryan D.
Industry: Mental Health Care
Company size: 11-50 Employees

Rigid, poor security, there are much better options

Used Daily for 2+ years
Reviewed on 2020/09/17
Review Source: Capterra

Extremely poor. We're beginning transition to a new system.

Pros

When we first got the software, it had many of the features we wanted, and the company was very responsive. Then WebPT bought the company, and customer service and responsiveness went rapidly downhill.

Cons

Since WebPT bought Therabill, innovation and the continuing improvement and addition of new features which took place under the founders, has stopped. They no longer respond in timely fashion to customer service issues, and sometimes don't respond at all. Then WebPT exposed some of our data to a clinic in another state, and refused to take responsibility - we narrowly avoided huge problems which were caused by their security error. We are currently looking at switching to a different system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Lateasha D.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Amazing Product

Used Daily for 2+ years
Reviewed on 2020/07/25
Review Source: Capterra

My overall experience has been great. I have utilized this product over the past 5 years and I am always amazed at how they are able to keep up with ever-changing technology. I feel like my business is on the cutting edge of technology, thanks to Therabill!

Pros

I love the fact that I have access to support (an actual person, that will listen to my problems and resolve any issues that may arise).

Cons

I can't say that there is anything that I like least about the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nick E.
Industry: Medical Practice
Company size: 2-10 Employees

TheraBill, good tool, non-responsive support

Used Daily for 2+ years
Reviewed on 2017/04/21
Review Source: SoftwareAdvice

I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.

Pros

Great features, great value, very intuitive

Cons

Customer support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,3/10
Based on 72 user ratings
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TheraBill Pricing

TheraBill Pricing

Starting from
US$149,00
Free Trial
Subscription
Value for money

$149 per month per provider + $199 one-time setup cost.

$149 per month per provider + $199 one-time setup cost.

Value for Money
3,4/5
Based on 72 user ratings
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TheraBill Features

TheraBill Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
3,9/5
Based on 72 user ratings
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Categories

Additional information for TheraBill

Additional information for TheraBill

Key features of TheraBill

  • Accounts receivable
  • Activity logging
  • Appointment reminders
  • Assessment & treatment plans
  • Assessment notes
  • Authorization tracking
  • Automated scheduling
  • Balances report
  • Billing estimates
  • Calendar sync with Google
  • Claim aging report
  • Claims processing
  • Custom reports
  • Data encryption
  • Document management
  • Drag & drop interface
  • Electronic data interchange
  • Electronic health record (EHR)
  • Electronic submission
  • Eligibility verification
  • Event scheduling
  • HIPAA compliance
  • Home health management
  • Insurance management
  • Invoice branding
  • Invoice management
  • Medical record integration
  • Multiple fee schedules
  • PCI DSS compliance
  • Password management
  • Patient account management
  • Patient check-in
  • Patient demographics
  • Patient eligibility checks
  • Patient payment history
  • Patient portal
  • Patient records management
  • Payment posting & tracking
  • Payment processing
  • Payment reports
  • Permission management
  • Physician management
  • Printable monthly statements
  • Printable receipts
  • Procedure-based scheduling
  • Progress notes
  • Referral management
  • Remittance advice
  • SSL security
  • Team notes
  • User access controls
  • WebPT integration

Benefits

  • Users can file and route electronic claims to thousands of insurance companies and government payers automatically.

  • TheraBill's web-based system allows users to access and manage clinic information from any internet-enabled device.

  • Users can gain valuable insight into business performance and track their revenue cycle through custom and automated reports.

  • TheraBill's EMR system allows users to store all patient records, giving clinicians quick and centralized access to these records.

  • Sensitive clinic and patient data is managed securely from TheraBill's single, HIPAA-compliant platform.

  • TheraBill FAQs

    TheraBill FAQs

    Below are some frequently asked questions for TheraBill.

    Q. What type of pricing plans does TheraBill offer?

    TheraBill offers the following pricing plans:

    Starting from: US$149,00

    Pricing model: Subscription

    Free Trial: Available

    $149 per month per provider + $199 one-time setup cost.

    Q. What are the main features of TheraBill?

    TheraBill offers the following features:

    • Accounts receivable
    • Activity logging
    • Appointment reminders
    • Assessment & treatment plans
    • Assessment notes
    • Authorization tracking
    • Automated scheduling
    • Balances report
    • Billing estimates
    • Calendar sync with Google
    • Claim aging report
    • Claims processing
    • Custom reports
    • Data encryption
    • Document management
    • Drag & drop interface
    • Electronic data interchange
    • Electronic health record (EHR)
    • Electronic submission
    • Eligibility verification
    • Event scheduling
    • HIPAA compliance
    • Home health management
    • Insurance management
    • Invoice branding
    • Invoice management
    • Medical record integration
    • Multiple fee schedules
    • PCI DSS compliance
    • Password management
    • Patient account management
    • Patient check-in
    • Patient demographics
    • Patient eligibility checks
    • Patient payment history
    • Patient portal
    • Patient records management
    • Payment posting & tracking
    • Payment processing
    • Payment reports
    • Permission management
    • Physician management
    • Printable monthly statements
    • Printable receipts
    • Procedure-based scheduling
    • Progress notes
    • Referral management
    • Remittance advice
    • SSL security
    • Team notes
    • User access controls
    • WebPT integration

    Q. Who are the typical users of TheraBill?

    TheraBill has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does TheraBill support?

    TheraBill supports the following languages:

    English

    Q. What type of pricing plans does TheraBill offer?

    TheraBill has the following pricing plans:

    Subscription

    Q. Does TheraBill support mobile devices?

    We do not have any information about what devices TheraBill supports

    Q. What other apps does TheraBill integrate with?

    TheraBill integrates with the following applications:

    WebPT

    Q. What level of support does TheraBill offer?

    TheraBill offers the following support options:

    Online Support, Phone Support