Practice management for rehab therapy & behavioral health
4.4/5 (64 reviews)TheraBill is a web-based practice management software designed for behavioral health specialists and speech therapists with scheduling, documentation, and electronic claims submission management tools. Further features include appointment reminders, electronic remittance advice, secure provider portals, patient invoicing, and integrated credit card gateway technology. Users also have access to custom and automated reports.
TheraBill aims to enhance productivity by allowing users to file electronic claims to thousands of compatible insurance companies and government payers automatically. TheraBill’s cloud-based technology gives users the flexibility to file claims and manage all other practice processes on any device with an internet connection. TheraBill’s patient billing functionality allows users to create and send invoice statements, either as a balance statement or ledger statement. Users can manage credit card payments with inbuilt credit card processing technology.
Scheduling and calendar tools enable users to manage patient sessions and appointments automatically. Users can reschedule appointments simply using the drag-and-drop calendar interface, and setup automated appointment reminders by text, email or voice message. With an EMR (electronic medical record) system, TheraBill allows users to store and access all patient records in a central location. Permissions, passwords and user access logs ensure data is managed securely. All provider portals are HIPAA-compliant.
Pros
Great customer support, Very detailed program, meets all my needs, love the section where we can send our bills back to the invoicing area, Fast turn around with payments from ins. companies, I like being able to re-activate clients if I need to, the recurring clients section in a must, automatic insurance card from the state is very helpful.
Cons
I would say I do not use all the features on the site but that is only because I don't need them at this point.
I don't add new clients that often but always stumble over doing so. The ins. card name (not the company but what to "call it?") is one I never seem to know what to do with. It always works out somehow but think it could be a bit more clear.
Hi Meg,
I agree with the what you say about the "credit card title". I am going to make the credit card title a non-required field soon. However, here is a brief explanation of what it is.
It is really just a way for you to title the insurance card in any way you want. Think of it is a free style note. The title is displayed to you when you go to create an insurance claim, therefore, you can put anything in it that will help you at that point.
The main reason behind it is because sometimes an insurance company may accept electronic claims through a third party (with a different name). For example, the insurance company name on the physical insurance card you receive from the client might be "Acme Insurance". But they accept claims through "XYZ Corporation". You would have to choose XYZ Corporation as the insurance company (who to route the claim to), but you could title it "XZY Corporation" to match what is on the insurance card.
I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.
Pros
Great features, great value, very intuitive
Cons
Customer support
We really like this software, it has been a great improvement for us and we are anxious to see the new additions when they are ready to be installed.
Pros
The color coding is surprisingly not only appealing but very efficient and 'self-sense' rewarding. Our therapists really like the ability to communicate securely with clients through the patient portal. The ability to process payments (especially credit cards) within the system has been a huge time saver.
Cons
We would like to see more options for our administrators to customize some layouts and reports, would like to see the option to search clients more easily, and move the tab "select therapists" from the bottom corner (it is very hard to get to sometimes). We would like to see a more user specific way to communicate between administrators and therapists and clients. Would have been nice to have a more easy system to migrate our (then) current clients into this new system.
We have 10 clinicians and this software is great. it is very easy to use and learn. The billing features work well but for a large organization would not be robust enough. There are pelnty of training videos that are very helpful. Customer service is easy to reach and all but one of my interactions have been great. The one incident they fell short on was when the software was not displaying part of the progress note. It took me almost a month and many calls to finally get someone to deal with the issue. All other issues have been dealt with quickly, however. They do regular maintenance updates which are communicated well in advance and or done during off-peak hours (1am Sat am). Overall its a great platform.
Pros
Very intuitive, adequate customization, lots of training videos, reachable/live customer support, easy to learn.
Cons
Could be more customizable, billing features are not as robust for larger practices, wish there was a better way to track disbursements to clinicians i.e. better payroll feature.
I am a single practitioner in private practice and I have been using this program for about a year since going into private practice for myself. I have used different electronic medical records programs with past employers and had never had to bill for myself (that was handled by billers). The program integrates billing and scheduling and easily keeps tracks of all payments and client accounts in which you can do yourself. I really like using the document builder - it is quick and easy (and you can edit whenever needed). They provide great tutorials as well as written instructions. The support staff quickly answer your inquiries and help you until you are satisfied (within the means of the program). The great thing too - it has never been down when I have signed in (at all different hours of the day/week). Overall, of all the programs I have had trials or have used extensively, this one has been the best. Some may bulk at the monthly cost but when you compare the different programs, their features, etc... if you are looking for something which you can schedule, bill within a few clicks, keep accounting, do your documentation, the cost is worth it. The only cons I have seen are related to my own personal preferences regarding statements and documents (i.e. formatting). However, what they do have is more than sufficient and easy to use and are "my" forms. I would recommend this to any private practitioner who is wanting to do things on their own without all the overhead costs - money you work so hard to earn. FYI - I am not affiliated with this company whatsoever and truly am attesting to my own experience and use.
$149 per month per provider + $199 one-time setup cost.
Below are some frequently asked questions for TheraBill.
TheraBill offers the following pricing plans:
Starting from: $149
Pricing model: Subscription
Free Trial: Available
$149 per month per provider + $199 one-time setup cost.
TheraBill offers the following features:
TheraBill has the following typical customers:
Mid Size Business, Small Business
TheraBill supports the following languages:
English
TheraBill has the following pricing plans:
Subscription
We do not have any information about what devices TheraBill supports
TheraBill integrates with the following applications:
WebPT
TheraBill offers the following support options:
Online Support, Phone Support
I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support.
I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success.
This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!