About OmniCore

OmniCore by SaleMove is an all-in-one omnichannel customer engagement platform that enables companies to identify their highest-value website visitors, communicate with them via live chat, audio, or video, and create deeper engagements through co-browsing and live observation. Companies can leverage OmniCore to create more meaningful conversations with their customers, leading to increased online conversions, decreased customer effort, and overall better customer experience.

Key benefits of OmniCore

  • Engagement buttons provide an unbroken customer journey
  • Allows for more meaningful conversations with customers via video, audio, and chat
  • Live video chat with one-way or two-way video
  • Co-browsing for dual-cursor collaborative browsing
  • Real time view of current visitors and their engagement

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United States

    Supported Languages

    Dutch, English, French, German, Spanish

    Images

    Omni-channel engagement
    Engagement buttons
    In-site engagement area
    Co-browsing
    Canned responses
    Live observation
    View 7 more
    OmniCore screenshot: Omni-channel engagement OmniCore screenshot: Engagement buttons OmniCore screenshot: In-site engagement area OmniCore screenshot: Co-browsing OmniCore screenshot: Canned responses OmniCore screenshot: Live observation

    Features

    Total features of OmniCore: 54

    • API
    • Account Management
    • Alerts / Escalation
    • Auto-Responders
    • Behavior Tracking
    • Behavioral Targeting
    • Call Center Management
    • Canned Responses
    • Chat Transcript
    • Chat/Messaging
    • Collaboration Tools
    • Communication Management
    • Contextual Targeting
    • Conversion Rate Optimization
    • Customer Experience Management
    • Customizable Branding
    • Customizable Templates
    • Engagement Analytics
    • Experience Management
    • Feedback Management
    • File Sharing
    • Geotargeting
    • Live Chat
    • Mobile Access
    • Multi-Channel Communication
    • Multi-Channel Management
    • Offline Form
    • Proactive Chat
    • Queue Management
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real-Time Chat
    • Real-time Consumer-facing Chat
    • Recommendations
    • Remote Access/Control
    • Reporting/Analytics
    • Screen Sharing
    • Session Recording
    • Session Transfer
    • Social Media Integration
    • Surveys & Feedback
    • Third Party Integrations
    • Transcripts/Chat History
    • Transfers/Routing
    • Two-Way Audio & Video
    • Unattended Access
    • Video Conferencing
    • Video Support
    • Virtual Assistant
    • Visitor Management
    • Visitor Tracking
    • Website Personalization
    • Website Visitor Tracking

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    Reviews

    Overall rating

    5 /5
    (1)
    Value for Money
    5/5
    Features
    5/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have OmniCore?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 1 review
    Chris D.
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    great program

    Reviewed on 2020/01/03

    Pros

    easy to use, lots of great options to make selling cars easier.

    Cons

    sometimes the log in process can get frustrating

    OmniCore FAQs

    Below are some frequently asked questions for OmniCore.

    OmniCore offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact SaleMove for a pricing quote.

    We do not have any information about OmniCore features

    OmniCore has the following typical customers:

    201-500, 501-1 000, 1 001+

    OmniCore supports the following languages:

    Dutch, English, French, German, Spanish

    OmniCore supports the following devices:

    OmniCore integrates with the following applications:

    Aura Call Center Elite, Google Analytics, Salesforce Sales Cloud, Salesforce Service Cloud

    OmniCore offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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