OmniCore

Personalized live customer experience & engagement

5 /5 (1 review) Write a Review!

OmniCore Overview

What is OmniCore?

OmniCore by SaleMove is an all-in-one omnichannel customer engagement platform that enables companies to identify their highest-value website visitors, communicate with them via live chat, audio, or video, and create deeper engagements through co-browsing and live observation. Companies can leverage OmniCore to create more meaningful conversations with their customers, leading to increased online conversions, decreased customer effort, and overall better customer experience.

OmniCore Overview

Pricing

Starting from
US$60 000,00

Pricing options

Free Trial
Subscription
Value for money

Contact SaleMove for a pricing quote.


OmniCore Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
Dutch, English, French, German, Spanish

Media

Omni-channel engagement
Engagement buttons
In-site engagement area
Co-browsing
Canned responses
Live observation
OmniCore screenshot: Omni-channel engagement OmniCore screenshot: Engagement buttons OmniCore screenshot: In-site engagement area OmniCore screenshot: Co-browsing OmniCore screenshot: Canned responses OmniCore screenshot: Live observation

OmniCore Reviews

OmniCore Reviews

Overall rating
5
/
5
Excellent
1

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Chris D.

great program


Chris D.
Industry: Automotive
Company size: 2-10 Employees

great program

Used Daily for 2+ years
Reviewed on 2020/01/03
Review Source: Capterra

Pros

easy to use, lots of great options to make selling cars easier.

Cons

sometimes the log in process can get frustrating

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
10/10
Based on 1 user ratings
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OmniCore Pricing

OmniCore Pricing

Starting from
US$60 000,00
Free Trial
Subscription
Value for money

Contact SaleMove for a pricing quote.

Contact SaleMove for a pricing quote.

Value for Money
5/5
Based on 1 user ratings
Compare value for money rating with alternatives
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OmniCore Features

OmniCore Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
5/5
Based on 1 user ratings
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Categories

Additional information for OmniCore

Additional information for OmniCore

Key features of OmniCore

  • Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Chat
  • Chat Functionality
  • Chat Transcript
  • Collaboration Tools
  • Contextual Targeting
  • Conversion Optimization Tools
  • Customer Experience Management
  • Customizable Templates
  • Engagement Analytics
  • Experience Management
  • Instant Messaging
  • Live / Video Conferencing
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Recommendation Engine
  • Two-Way Audio & Video
  • Video Support
  • Visitor Targeting
  • Visitor Tracking
  • Website Personalization

Benefits

  • Engagement buttons provide an unbroken customer journey
  • Allows for more meaningful conversations with customers via video, audio, and chat
  • Live video chat with one-way or two-way video
  • Co-browsing for dual-cursor collaborative browsing
  • Real time view of current visitors and their engagement

  • OmniCore FAQs

    OmniCore FAQs

    Below are some frequently asked questions for OmniCore.

    Q. What type of pricing plans does OmniCore offer?

    OmniCore offers the following pricing plans:

    Starting from: US$60 000,00

    Pricing model: Subscription

    Free Trial: Not Available

    Contact SaleMove for a pricing quote.

    Q. What are the main features of OmniCore?

    OmniCore offers the following features:

    • Analytics
    • Behavior Tracking
    • Behavioral Targeting
    • Chat
    • Chat Functionality
    • Chat Transcript
    • Collaboration Tools
    • Contextual Targeting
    • Conversion Optimization Tools
    • Customer Experience Management
    • Customizable Templates
    • Engagement Analytics
    • Experience Management
    • Instant Messaging
    • Live / Video Conferencing
    • Live Chat
    • Multi-Channel Communication
    • Multi-Channel Management
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Recommendation Engine
    • Two-Way Audio & Video
    • Video Support
    • Visitor Targeting
    • Visitor Tracking
    • Website Personalization

    Q. Who are the typical users of OmniCore?

    OmniCore has the following typical customers:

    Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does OmniCore support?

    OmniCore supports the following languages:

    Dutch, English, French, German, Spanish

    Q. What type of pricing plans does OmniCore offer?

    OmniCore has the following pricing plans:

    Subscription

    Q. Does OmniCore support mobile devices?

    We do not have any information about what devices OmniCore supports

    Q. What other apps does OmniCore integrate with?

    OmniCore integrates with the following applications:

    Avaya Aura Call Center Elite, Google Analytics, Salesforce Sales Cloud, Salesforce Service Cloud

    Q. What level of support does OmniCore offer?

    OmniCore offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base