PayHOA
About PayHOA
PayHOA is modern software for self-managed communities. It is the only software you need to run your HOA 100% online. Trusted by more than 23,000 associations, PayHOA automates operations, so you can focus on what's important. We provide free onboarding, free unlimited support, a 30-day free trial, and no contracts.
Features include invoicing, payment processing, full accounting, document management, violations, requests, text, email, direct mail, lockbox, CRM, website, and much more.
Key benefits of PayHOA
PayHOA is association management software for HOAs, COAs, and any community looking for robust, easy-to-use, affordable software
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- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Customer Support Ever!
Reviewed on 2022/07/12
Our overall experience with PayHOA has been great. They are very supportive, and are always open to...
Our overall experience with PayHOA has been great. They are very supportive, and are always open to hearing our suggestions. Utilizing PayHOA has saved our small HOA over $3K this year alone.
Pros
Our small HOA decided to become self-managed in late 2021. After lots of research, we decided to go with PayHOA, and I am so glad we did! While our initial data entry was a little difficult due to my lack of an accounting background, the customer support team was awesome. They spent so much time answering my questions and helping correct my mistakes. They were always cheerful, helpful, and caring. I could not have made it through without their ongoing, constant help. [SENSITIVE CONTENT] were two of the support team I dealt with most, but the entire team was outstanding. For this reason alone I would especially recommend PayHOA for a volunteer group such as ours with little to no accounting background.
Cons
There were no clear-cut instructions on what should be entered first, which caused me some double work. However, for someone with a background in accounting, this would probably be apparent and not be a problem.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlining HOA Management with PayHOA’s All-in-One Solution
Reviewed on 2025/03/05
We encountered a few challenges during the transition, but PayHOA’s support team was exceptional,...
We encountered a few challenges during the transition, but PayHOA’s support team was exceptional, providing clear, step-by-step guidance to resolve every issue. I couldn’t be more satisfied with our decision to use PayHOA as our HOA’s online management solution.
Pros
PayHOA is the most comprehensive online management portal for homeowners associations. Their innovative solution enabled us to seamlessly transition away from our management company, empowering board members to efficiently oversee all aspects of the HOA.
Cons
Change is never easy. Transitioning from a property management company to a self-managed HOA was a daunting task for us. Having been involved in other HOAs, I understood the level of effort required. I only wish PayHOA offered a service or support system to help facilitate the transition.
Alternatives Considered
BuildiumReasons for Switching to PayHOA
We went with PayHOA based on core feature set along with very easy and beautiful user interface for admins and residents.Response from Pay HOA
James, we appreciate the detailed review! Like you said, change is never easy, but we're glad you powered through the switch and are seeing such great value now.
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Mister mr
Reviewed on 2025/03/04
It’s ok but needs some improvement the programming does not go far enough
It’s ok but needs some improvement the programming does not go far enough
Pros
It’s a good way to manage An HOA but lacks the quality exoected
Cons
The system is difficult to correct and does not allow for we the officers of the HOA to correct things like split payments without a penalty
Response from Pay HOA
Hi Clifford,
I'm very sorry to hear that PayHOA has not been meeting your expectations. If you're open to it, I'd love to schedule a call to learn more about your experience and how we can improve the platform.
Please feel free to reach me directly at [email protected].
Best,
Mike Bollinger
CEO | PayHOA
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PayHOA enables self-managed communities.
Reviewed on 2025/03/08
Pros
PayHOA allowed us to ditch our expensive management company for our small community (8 units). PayHOA does everything we need it to, and more. Our community has been pleased and the low-fees both for the software and transactions make it a no-brainer.
Cons
There's a bit of a learning curve with some of the functionality, but once you learn how the transaction ledger wants to be used, it's smooth sailing.
Reasons for Switching to PayHOA
PayHOA offered the best balance of features and pricing, along with a clean, simple, and easy to use interface.Response from Pay HOA
Tom, we're happy we could help you with the cost savings realized by switching from your expensive management company!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Must-Have for HOA Management
Reviewed on 2025/03/04
Overall experience has been fantastic - One of the biggest improvements since switching to PayHOA...
Overall experience has been fantastic - One of the biggest improvements since switching to PayHOA has been managing finances. The platform automates invoicing, tracks delinquent accounts, and makes online payments seamless for homeowners. It’s saved me hours of manual work, and my boards love how transparent the financial reports are.
Pros
As someone managing multiple HOAs, I was looking for a system that would simplify operations, improve communication, and help me stay organized. PayHOA has been a game-changer for my business, and I can confidently say it’s made my life—and my clients’ lives—so much easier.
Cons
I wouldn't say there is any downside.. but there can be some feature additions that can be added and I am sure PayHOA has it in their Roadmap, something like having an option to create and book amenities within the community.
Reasons for Switching to PayHOA
Flexibility, Features, Ease of use, Price, Value for moneyResponse from Pay HOA
"A must-have for HOA management" is what we love to hear.
Glad you see the value from a multiple communities perspective. That will only continue with our new dashboarding functionality we're releasing in the near future.
Very much appreciate the review!
PayHOA FAQs
Below are some frequently asked questions for PayHOA.Q. What type of pricing plans does PayHOA offer?
PayHOA offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing Details: https://www.payhoa.com/pricing/
Q. Who are the typical users of PayHOA?
PayHOA has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PayHOA support?
PayHOA supports the following languages:
English
Q. Does PayHOA support mobile devices?
PayHOA supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PayHOA integrate with?
PayHOA integrates with the following applications:
Google Calendar, Lob, Plaid, SendGrid, Stripe, Twilio, Weebly
Q. What level of support does PayHOA offer?
PayHOA offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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