EPIC

EPIC

360° workplace feedback, evaluation & engagement tool

5/5 (31 reviews)

EPIC Overview

EPIC from Clarity Wave is a bilingual, gamified system for SMBs to measure and improve employee experience and workplace culture with weekly 360° mini-surveys. The solution encourages a sense of community by allowing users to provide public suggestions, peer-to-peer feedback, and rewards. The self-managed ‘Prize Store’ allows users to get rewards for user participation and promotes a culture of continuous improvement.

With EPIC, team members are able to answer questions about the company and its management, as well as about the individual people they work closely with. True 360˚ employee surveys allows team members to evaluate the organization on a multitude of metrics, providing users with an in-depth analysis of themselves based on how they are perceived within the company. By visualizing real-time data, organizations can perform a deep analysis on essential factors across the organization such as life balance, leadership, management, teamwork, social connections, and more, and get the full picture with EPIC’s trifocal analysis.

Gamification features provide team members with an interactive, dynamic and fun experience that helps boost retention, productivity, and employee satisfaction. Each team member is provided with their own personal page which allows peers to send each other recognition, award stickers, and earn points. Via the personal statistics page, each participant in the weekly surveys can learn how they are perceived in 7 different areas, giving them a clear perspective of where they excel and where they should focus their attention in order to improve. Users can track individual scores by dimension, such as credibility, respect, equality, identity, fellowship and more. Accumulated points can be redeemed for rewards in the ‘Prize Store’.

Pricing

Starting from
US$4,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English, Spanish

EPIC Reviews

Overall rating
5/5
100% positive reviews
29
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Sharon E.

Epic Turn of Events

Used Daily for 6-12 months
Reviewed on 2016/09/23
Review Source: Capterra

When we first started looking for an "employee engagement" program, we knew we wanted a program that was easy to use, give the employees a voice, and provide value in cost and results. After much research, we chose Clarity Wave with their Epic platform. From the first call to learn more about the program and every call, email since that time, we discovered a great company eager to assist, answer questions, and teach us how to better understand the results. The first month we used Epic, we had a 48% engagement rate, we are now at an 80% engagement rate! Robert Moutal, CEO & Co-Founder has been instrumental in coaching us to get to that level. Over half of our employees make completing the survey part of their Monday morning checklist. When a holiday fell on a Monday, I discovered 25% of the employees completed the survey from home. We have 18 employees that have completed every survey since we started and almost the same number that have only missed one survey! The program has become a part of the corporate meeting to review the areas we do well in and to have conversations about the areas we need to work on. Once the "store" opened and request for prizes came in, we tried to make it special and exciting for them. We print out the prize coupon and bring the selected prize to their desk. The supervisors utilize the "stickers" from the different categories to express their appreciation to their team members. We have had several "public suggestions" that have been posted, voted on, implemented, and a few that are in the works. One employee found a stuffed animal wearing a t-shirt with "#EPIC" written on it at a local restaurant with games. Her family played the games and won enough coupons to purchase the toy. She called me to her area and presented it to me! I use the toy to deliver prizes and bring balloons to employees celebrating a birthday. He has become an EPIC mascot. We introduce Epic as part of our on-boarding process for new employees. The supervisor then assists the employee in setting up the relationships. The initial setting up of the relationships may be the most challenging part of the program. Once that has been completed, it is smooth sailing. As our employees grow and change work areas, they know how to change the relationships as needed. The program is easy to use, easy to administer thanks to the great staff guiding us through the process. At last company meeting I was asked for an Epic update, I said we are at 80%, I think we are engaged!

Pros

Easy to use, great support staff, colorful display, downloadable reports, pdfs and videos explaining the dimensions

Cons

Would like to see customized questions available

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cathy V.

Excellent, comprehensive system - met & exceeded requirements!

Used Daily for 6-12 months
Reviewed on 2017/09/27
Review Source: Capterra

Pros

Fun, colourful, quick and simple but smart system. Clarity Wave is excellent from many aspects. For myself, as I put on my HR/ Management Team hat, it provides real time employee engagement feedback and stats about the company, but also about the teams, departments etc. through a range of filters. This helps me to easily summarise and give actionable and real data to the Management team. As an individual, being able to know how I am perceived by my team/ peers etc. is hugely powerful. It is a safe environment and allows you to see areas you're doing well in, and the areas in which you could improve. Above and beyond, earning points to use in the Store is an awesome incentive for the team and achieves a win-win for the company and the individual. The ability to recognise the team through stickers is also a really great feature which creates an excellent hum of thankfulness and teamwork around the company there's nothing like giving or getting a personalized thank you. These are just a few of my favourite things about Clarity Wave! Clarity Wave also gives us important insights on the way the team are interacting and engaging on a company level, but also on a team to team and then individual to individual level. It highlights things (both good and constructive) that you may not have known, but also helps to articulate other things that you may not have put into words or actions before. Business is really about people first and foremost and if you spend time and so called 'get

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David G.

Truly Amazing Results After Adding Clarity Wave

Used Daily for 1+ year
Reviewed on 2016/09/16
Review Source: Capterra

We were looking for a solution to an age old problem for companies, how do we track our employee satisfaction and provide them with peer feedback that doesn't look like favoritism or isn't very constructive. When we found Clarity Wave we were a little skeptical. How could they really tell what was going on within the company based on a survey once a week? Would anyone actually use the tool? If people weren't going to use it, it likely wouldn't provide the data we needed. However, the day we rolled it out we had 80% - 90% participation of our staff on a daily basis. The key was the awards they could give each other (badges) and the ability to earn points for providing feedback and filling out the surveys. The points are used to buy things we come up with (gift cards, days off, etc.)

Pros

Our employees are engaged and love the ability to share feedback and get points to win gift cards. As a manager I love the fact that we can see how decisions we make for a department or the entire company changes people's attitudes and perceptions based on the results of the surveys each week.

Cons

Although we love everything about the software, no software provides 100% of what you are looking for. It would be nice to have the ability to track a little more detail on each employee (hire dates, length of time with the company etc, so we can see if some of the negative feedback we get is from people who were just hired, or those who have been around awhile. ) That being said, every time we've provided suggestions for the software they've been implemented in a short period of time. Which is amazing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Edward M.

A great platform to boost culture and engagement

Used Daily for 2+ years
Reviewed on 2019/05/23
Review Source: Capterra

We felt our corporate culture was not where we wanted it to be, and had to do something about it. While we instituted various initiatives and had open discussions about this matter, we knew that we needed to do something more. In came Clarity Wave. The platform has helped us engage our staff, recognize and reward, and build a happier work environment.

Pros

The software is easy to use, intuitive and takes very little time out of our schedule. The ability to recognize colleagues, give out badges, makes it fun and even a little competitive (in a good way). The anonymity aspect is so crucial, as it's allowed people to speak their mind or rate honestly, and that gives us raw feedback. The dashboard is fantastic, and gives you a good indication as to what's going on in the team

Cons

Sometimes on the landing page, clicking the Happy Face and "Weather" ratings doesn't take on the first try. It feels that the page was still loading when I try to select a rating.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Great tool for organization awareness and culture shift

Used Daily for 2+ years
Reviewed on 2019/05/22
Review Source: Capterra

Ever since we started using this software, our company culture gradually became more positive and team engagement is more prominent. I think everyone have become more aware on how they treat others and became more self-aware.

Pros

Questions on Surveys
Ease of Use
Climate Check
Recognition & Rewards

Cons

I think the only thing that needs improvement is the speed of the platform. Sometime when going through different pages it tends to buffer for a few seconds. Also when generating reports the page tends to get stuck/hangs. Need further improvement on generating different reports (more options).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

EPIC Pricing

Starting from
US$4,00/month
Pricing options
Free Trial
Subscription
Value for money

Small: $4.00 per user, per month (30 to 500 users)

Small: $3.50 per user, per month (501 to 1000 users)

Small: $3.00 per user, per month (1001 to 2000 users)

EPIC Features

  • Employee Database
  • Employee Management
  • Employee Portal
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Self Service Portal
  • Third Party Integration

Additional information for EPIC

Key features of EPIC

  • 360˚ employee surveys
  • Anonymous feedback
  • Bilingual (English and Spanish)
  • Cultural alignment
  • Custom questions
  • Employee awards
  • Employee community
  • Employee engagement
  • Feedback
  • Peer recognition and awards
  • Peer-to-peer recognition
  • Prize store
  • Real-time actionable insights
  • Rewards program
  • Social recognition
  • Surveys
  • Weekly micro-surveys

Benefits

  • EPIC's weekly micro-surveys help boost retention, productivity, and employee satisfaction, encouraging team members to take ownership of their job and role within the organization.

  • Gather anonymous feedback for the organization and receive honest evaluations through employee surveys for real-time actionable insights.

  • EPIC enables 360˚ questions based on key culture dimensions and essential factors which can be customized and delivered both in English and Spanish.

  • Increase employee engagement through EPIC's gamification features for feedback, recognition and incentives, including a 'Prize Store' which enables users to redeem their points for awards.

  • EPIC provides powerful opportunities for growth and self-discovery as each person sees how they are perceived by their co-workers.

  • EPIC FAQs

    Below are some frequently asked questions for EPIC.

    Q. What type of pricing plans does EPIC offer?

    EPIC offers the following pricing plans:

    Starting from: US$4,00/month

    Pricing model: Subscription

    Free Trial: Available

    Small: $4.00 per user, per month (30 to 500 users)

    Small: $3.50 per user, per month (501 to 1000 users)

    Small: $3.00 per user, per month (1001 to 2000 users)

    Q. What are the main features of EPIC?

    EPIC offers the following features:

    • 360˚ employee surveys
    • Anonymous feedback
    • Bilingual (English and Spanish)
    • Cultural alignment
    • Custom questions
    • Employee awards
    • Employee community
    • Employee engagement
    • Feedback
    • Peer recognition and awards
    • Peer-to-peer recognition
    • Prize store
    • Real-time actionable insights
    • Rewards program
    • Social recognition
    • Surveys
    • Weekly micro-surveys

    Q. Who are the typical users of EPIC?

    EPIC has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does EPIC support?

    EPIC supports the following languages:

    English, Spanish

    Q. What type of pricing plans does EPIC offer?

    EPIC has the following pricing plans:

    Subscription

    Q. Does EPIC support mobile devices?

    We do not have any information about what devices EPIC supports

    Q. What other apps does EPIC integrate with?

    EPIC integrates with the following applications:

    Absorb LMS, Applied Epic, Clinical Conductor CTMS, HealthData Archiver, Indio, Indio Technologies, Luma Health, OpenTempo, ReminderCall.com, WELL

    Q. What level of support does EPIC offer?

    EPIC offers the following support options:

    FAQs, Online Support, Phone Support

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