WebPunch is an online reputation management solution for monitoring, collecting, managing, and responding to customer reviews. WebPunch’s proprietary software identifies what customers see as the strengths and weaknesses of each brand, and the team of reputation masters respond to reviews on behalf of clients, with interactive responses designed to represent clients and brands in the most favorable light. Users are automatically notified when new reviews are posted, and all users can track how well their organization follows up on reviews and takes action to increase customer satisfaction.
Ease of keeping our online reputation top notch! Easy monitoring of our online presence without us having to constantly monitor.
Web Punch allows us to focus on our business instead of worrying about our online presence. We know that Web Punch will let us know when we have both a positive or negative review and always aids in a response. Our account manager, is the best! She is quick to respond and always on point!
We really don't have any cons with the software! Web Punch has been key in keeping our online reputation top notch!
Wow! What a fantastic review. We are so grateful to hear from you. We have to admit that we think Rachel is amazing too! She is great with clients and our team adores her. We feel the same way about you too! Thanks for taking the time to post this for us! It means a lot!
I stay on top of my customers and manage any issues that arise as soon as I am aware of them. I also increase my online presence by encouraging reviews from my customers
Ease of use and the dashboard, where everything is at my fingertips. Its a remarkably simple yet powerful dashboard that enables me to access all the information in one place.
Sometimes it takes a minute to remember how to find something, just because I have so much information I can access. Hardly a con, just a result of having so much information in one place.
This review is simply awesome and we are very grateful to hear from you. We are glowing with pride over your words. We have some advancements we are making this year that we think you will love.
We can't wait to see you again in Mexico!
It is not software that I get from them, it is a service that responds to reviews that I get on the internet.
I love that the reviewers that I have dealt with in the company have been awesome and responsive. The responses that they write are spot on.
They do not cover or review all the potential reviews that are out there. What else is there to say?
We appreciate your candid review. Yes, we have been contracted by your corporate team to only respond to a handful of sites. We hope to see this number grow! So let's keep on pushing this together.
There is so much more that we could offer that would make you love the software too! Don't worry, we are poking corporate to see what we can do to push the needle.
Thanks so much for taking the time to write and post this. It means a lot to our team!
Webpunch is wonderful! They take care to create professional responses in a timely manner. We have greatly benefited from their services.
I have been using their services for several years and I have had no negative experiences. Therefore, I have no negative feedback at this time.
Can you believe it has been three years that we have been working together. We feel so lucky and grateful! Our team can't thank you enough for all of your support over the years and for taking the time to write this amazing review. WebPunch adores you right back!
The thing(s) I like most about working with WebPunch is their customer support and their forward-thinking mindset. WebPunch consistently goes above and beyond my expectations in all that they do, and on top of that, they're always on the cutting edge of technology with their platform offerings.
At the corporate level, I don't have the same experience with the software our franchisees do so I can't speak for everyone, but my experience with the software has always been on point.
We are bursting with pride over here at WebPunch. Your review was awesome and we are so grateful! We love you right back!
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Below are some frequently asked questions for WebPunch.
WebPunch offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact WebPunch for full pricing information.
WebPunch offers the following features:
WebPunch has the following typical customers:
Large Enterprises, Mid Size Business
WebPunch supports the following languages:
WebPunch has the following pricing plans:
We do not have any information about what devices WebPunch supports
We do not have any information about what integrations WebPunch has
WebPunch offers the following support options:
Online Support, Phone Support, Video Tutorials