--- description: Learn how WebPunch can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WebPunch Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [WebPunch](/software/109851/webpunch) # WebPunch Canonical: https://www.getapp.za.com/software/109851/webpunch Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/109851/webpunch?page=2) > WebPunch is an online reputation management solution for monitoring, collecting, managing, and responding to customer and employee reviews > > Verdict: Rated **4.9/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of WebPunch All users can track how well their organization follows up on reviews and takes action to increase customer satisfaction. Users are automatically alerted by WebPunch whenever new reviews are posted. Users can access an overview of their online reputation in real-time, and reviews can be filtered to identify trends. WebPunch’s Reputation Masters can respond to reviews on behalf of brands, to both positive and negative reviews. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 34 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: WebPunch ## Commercial Context - **Pricing Details**: Contact WebPunch for full pricing information. - **Target Audience**: 11–50, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Campaign Management - Dashboard - Feedback Management - Monitoring - Ratings/Reviews - Real-Time Data - Response Management - Review Monitoring - Review Notification - Review Request - Search/Filter - Sentiment Analysis ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software) - [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software) ## Alternatives 1. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.getapp.za.com/software/2043135/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews) 4. [GiveMe5.ai](https://www.getapp.za.com/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Swell](https://www.getapp.za.com/software/118523/swell-cx) — 4.6/5 (355 reviews) ## Reviews ### "Our reviews have increased, and prospective customers tell us they chose us based on the reviews." — 5.0/5 > **Debbie** | *28 September 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: We like that WebPunch sends automatic notifications, provides easy tracking, and a great support team behind the software. Our revenues have increased. We have customers tell us that they chose our company because of the reviews. > > Increased Revenue due to more prospective customers. People tell us the reason they call and or select our firm is because of the positive reviews ----- ### "very fast response time" — 5.0/5 > **Eileen** | *19 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: Any time a review is posted i instantly hear from someone at web punch to let me know. this really helps to keep on top of my response to our customers. > > **Cons**: nothing\! i have never had any issues with the software or the poeple i work with at web punch. everyone is great\! ----- ### "WebPunch is the best\!" — 5.0/5 > **Ryan** | *23 April 2018* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Super easy to use and navigate. I love how detailed and responsive the platform is. I also really enjoy being able to see the progress of the listings set up process. Thanks for all the detailed notes\! > > **Cons**: When I'm in a specific location and want to switch I wish I could type in the name of the location instead of having to scroll or go back to the full list. > > WebPunch allows us a modern, easy way to track customer feedback, which we were doing previously by pen and paper. It has allowed our locations a simple way to collect feedback, engage with customers, and really learn how their business is performing. ----- ### "We really liked working with WebPunch. Their customer service was superior." — 5.0/5 > **Karyn** | *19 April 2018* > > **Pros**: We thought the software was user-friendly. Very easy to navigate the program from the very first time it was showed to us. > > **Cons**: No complaints. We never had any complaints with WebPunch. Thought it was good from the beginning. ----- ### "Overall, great product." — 5.0/5 > **Lindsay** | *23 April 2018* > > **Pros**: Keeps track of customer reviews, prompts for response of public reviews on Facebook pages and similar. > > **Cons**: The mobile version is a bit tricky to find what I need to respond to a customer review of our services. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/109851/webpunch?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/109851/webpunch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data