--- description: Learn how Muni-Link can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Muni-Link Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [Muni-Link](/software/109955/muni-link) # Muni-Link Canonical: https://www.getapp.za.com/software/109955/muni-link Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/109955/muni-link?page=2) > Muni-Link is a cloud-based utility billing solution which includes a customer portal, e-billing, customer notifications, backflow management, online payment processing, built-in CASS certification, \& more. No upfront hardware or software to buy\! > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Muni-Link The web portal and e-billing allows customers to receive bills and view their usage, bills, and payment histories online. All account information is presented in a single page, enabling users to manage addresses, utilities, and more without needing to drill down through multiple pages. Muni-Link integrates with a range of metering and accounting systems. Billing runs and batches can be processed from any web browser, and users can also manage interest, penalties, payments, notices, liens, and more. Muni-Link also provides water and sewer providers with custom-designed municipal authority websites, which include real-time news and announcement posting, a public notification wizard, and mobile apps for Android and iOS. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 59 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Link Computer Corporation - **Founded**: 1980 ## Commercial Context - **Starting Price**: US$400,00 - **Pricing Details**: Pricing information is available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - API - Accounting - Accounting Integration - Alerts/Notifications - Automatic Backup - Billing & Invoicing - Billing Portal - Billing Rate Management - Credit Card Processing - Customer Management - Customizable Invoices - Customizable Reports - For Electricity - For Natural Gas - For Trash - For Water - Invoice Processing - Meter Data Management - Metered Billing ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software) - [Utility Billing Software](https://www.getapp.za.com/directory/1015/utility-billing/software) - [Utility Management Systems](https://www.getapp.za.com/directory/1253/utility-management-systems/software) ## Alternatives 1. [PayPal](https://www.getapp.za.com/software/91263/paypal) — 4.6/5 (26301 reviews) 2. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews) 3. [Abby](https://www.getapp.za.com/software/2062487/abby) — 4.7/5 (603 reviews) 4. [Bookipi](https://www.getapp.za.com/software/2065456/bookipi) — 4.8/5 (176 reviews) 5. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "New Utility Software" — 5.0/5 > **Colleen** | *10 May 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The features that Muni-Link provides make our utility billing a seamless process. The site is very user-friendly and very easy to show new staff how to use. > > **Cons**: The only thing I dislike is that I didn't know about this product sooner. > > I can already tell that this program is going to save a lot of time and steps from what we are currently doing. ----- ### "Very Happy Consumer" — 4.0/5 > **John** | *11 April 2019* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. Very easy transition from prior software. Employees like the account home page, all information is easily accessible. Loading our data base early on so we could play with the software with our own data help with the conversion and training. > > **Cons**: Not so much a disliking as a frustration. Like in any industry "slang or terminology" took awhile to get on same page. Not software related directly. > > Cloud based solution added a layer of data security. We had previously had a server fail and despite the proclaimed support from our vendor the back-ups failed. It cost us four days of unproductive time and duplicating work previously entered. ----- ### "Borough's experience with Muni-Link" — 4.0/5 > **Ken** | *22 March 2019* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: The software is very user friendly. In addition the staff is very easy to work with and very knowledgeable. > > **Cons**: Lien functionality. Being that this is a new product, there are some kinks that need to be worked out. > > Overall Muni-Link is a great system. It definitely fits our needs. There are certain aspects that could use improvement (i.e. Lien product), however overall it's been a solid partnership between the Borough and Muni-Link. ----- ### "Bourne Water" — 5.0/5 > **Bree** | *25 July 2022* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The entire process was smooth and seamless. Leigha was so helpful during the transition. The chat support is AMAZING, so quick. \[SENSITIVE CONTENT\] - THANK YOU\! > > **Cons**: n/a no complaints, still getting use to all the features ----- ### "Ex everything :)" — 5.0/5 > **michelle** | *27 September 2017* | Recommendation rating: 10.0/10 > > **Pros**: Customer support is excellent ... easy to use and understand... I can't write 100 words about everything because I am looking 100% overall that we are very happy with everything. haha hope this is ok \! > > **Cons**: Some of the reports could be simplified and more to suit our needs. Sometimes while printing address labels it will print past customers addresses who moved out of town. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/109955/muni-link?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/109955/muni-link) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data