Textmagic

About Textmagic
Textmagic is an all-in-one business text messaging platform used by over 30,000 companies worldwide to send mass text campaigns, manage two-way conversations, and automate notifications. Key features like scheduled messaging, customizable templates, contact management, and WhatsApp integration enable businesses to reach customers, employees, and partners anywhere in the world.
What sets Textmagic apart from competitors is its simplicity. The platform is fully self-service, allowing users to get its services up and running within minutes, even without prior experience. And, if support is needed, our dedicated team is always available to assist.
Textmagic offers streamlined reporting tools that deliver real-time insights into campaign performance. Track delivery rates, response times, and engagement metrics effortlessly, whether you’re optimizing bulk texts or managing daily communications.
For businesses seeking frictionless integration, Textmagic provides a versatile SMS API that allows you to add messaging capabilities to your website or software. The platform can also connect seamlessly with apps like Google Workspace and CRMs via Zapier, eliminating the need for additional code.
Textmagic delivers the tools needed to simplify and scale communications within your business regardless of its size, industry, or target audience. Whether you’re prioritizing SMS marketing, internal notifications, or anything in between, Textmagic is your answer to saving time and resources while driving growth in the long run.
Key benefits of Textmagic
- Accessible interface in the web app
- Mass texting campaigns made easy
- Two-way customer communication
- Scheduled messaging for timely outreach
- Customizable SMS templates
- Efficient contact management tools
- Real-time performance tracking
- WhatsApp messaging integration
- SMS API and Zapier compatibility
- Flexible pricing options
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Reviews
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- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool
Reviewed on 2023/03/20
I've found it pleasant to use: I've had no issues with the product so far.
I've found it pleasant to use: I've had no issues with the product so far.
Pros
I enjoy ease of use. Once the contact list is created, using it to send is a breeze..Not to mention the ability to embed it in my website & have customers opt-into alerts..
Cons
Nothing comes to mind at present: I've been using it for approx 10 months
- Industry: Farming
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great product. Good price. Simple and versatile.
Reviewed on 2024/07/05
I have been very happy overall! I don't think I've ever encountered an outage. My outgoing number...
I have been very happy overall! I don't think I've ever encountered an outage. My outgoing number stays the same so customers can text me and also have a text history on their phone. Very happy and have recommended it to lots of other small business owners like me!
Pros
I love that I can use it from a PC or from an app on my phone. I like that I can pay as I go instead of having to pay for subscription. That makes cost for my very small business controllable since I only pay for what I actually use.
Cons
Sometimes the app can be a little buggy and slow to update sending info. It also often rearranges my imported contact list (which is alphabetized) and puts the new contact list in a rather random order. Not a big deal since I don't usually need to text individuals, but when I do, it's an extra step to have to search.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great platform, poor support!
Reviewed on 2024/11/22
Unfortunately by the time we had transitioned our business to the software it was too late to...
Unfortunately by the time we had transitioned our business to the software it was too late to change. I would reccomend you research your options. This type of platform is great but any business with poor support is a very risky investment. I've since seen other platforms that look to run a better service.
Pros
The interface is great, have made some great updates which have made it even easier to use
Cons
Often have messages that don't get delivered and there's no way to know or check. Makes it very difficult to use for business communications. Support had no interest in helping, just gave me unrealistic requirements to be able to even look into it.
Response from TextMagic
We are sorry to hear your experience with our support team has not met your expectations so far. We will strive to do better whenever you need any assistance with our service in the future.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fits my needs and budget nearly perfectly
Reviewed on 2024/07/05
Pros
There are a lot of offerings out there now for SMS texting with a phone number that can also be called and received on your cell phone with your app. I have tried a few and looked at several others. My needs are simple and I don't want to be locked into paying a monthly fee that is many times my usage needs and with a lot of features I don't need. I have found Textmagic to be nearly perfect for my needs. It is reliable and easy to use and for me the pay-as-you-text model has been perfect as my needs vary from month to month. I highly recommend this product!
Cons
You used to be able to set up a group and send a group text, say to a group of past customers in your contacts that you want to give a special offer to. However, this feature was removed in the latest version. I really want that feature back. Other than that, I think this is a great product.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Public School
Reviewed on 2024/06/03
I like this app for the school. Many families don't want to call or talk to a person so texting is...
I like this app for the school. Many families don't want to call or talk to a person so texting is sometimes easier.
Pros
lots of families don't have minutes but can text
Cons
can't seem to delete a contact proper they still show up
Textmagic FAQs
Below are some frequently asked questions for Textmagic.Q. What type of pricing plans does Textmagic offer?
Textmagic offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Pricing is based on the number or message and destination country.
Q. Who are the typical users of Textmagic?
Textmagic has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Textmagic support?
Textmagic supports the following languages:
English
Q. Does Textmagic support mobile devices?
Textmagic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Textmagic integrate with?
Textmagic integrates with the following applications:
Zapier
Q. What level of support does Textmagic offer?
Textmagic offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
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