About Hopper HQ

Hopper is an automated planning and scheduling tool for Instagram, enabling brands to create, plan, schedule and preview posts in advance, across multiple accounts. The platform is designed for social media managers within either a brand PR, social media or marketing agency to help increase account presence, quality and engagement.

Hopper's advanced planning and editing features help social media managers increase the quality and consistency of their social media accounts whilst helping to save time. Users can automatically post scheduled content to Instagram without the use of 'reminders' or push notifications. The posts queue keeps all scheduled posts in one place, with drag and drop functionality to reorder. The calendar planner lets users view and plan posts by week or month, while the phone preview allows users to see how posts will look to follows on a mobile.

Additional features include an image editor complete with filters, adjustments, orientation, borders and text overlays; a post creator enabling hashtags, @mentions, captions and first comment support; and bulk upload which allows users to upload up to 50 posts at once, auto set times, and save all posts to the queue or as drafts.

Key benefits of Hopper HQ

  • Hopper is a fully automated Instagram scheduling tool which remains in line with Instagram’s terms of service.

  • With advanced planning and editing functionality, Hopper helps thousands of brands across the world manage and grow their Instagram presence.

  • Aligned to a social media managers workflow, Hopper helps increase agency efficiency and Instagram success.

  • Hopper supports every major cloud storage product and social network.

  • Manage multiple Instagram accounts from a single Hopper login.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

    Scheduled queue of posts
    Feed preview
    Bulk upload
    Advanced image editing
    View and plan posts by week or month, and drag and drop to reorder
    History & analytics
    View 7 more
    Hopper HQ video
    Hopper HQ screenshot: Scheduled queue of posts Hopper HQ screenshot: Feed preview Hopper HQ screenshot: Bulk upload Hopper HQ screenshot: Advanced image editing Hopper HQ screenshot: View and plan posts by week or month, and drag and drop to reorder Hopper HQ screenshot: History & analytics

    Features

    Total features of Hopper HQ: 37

    • @mentions
    • API
    • Alerts/Notifications
    • Automated Publishing
    • Automated Scheduling
    • Calendar Management
    • Campaign Analytics
    • Campaign Management
    • Campaign Planning
    • Campaign Scheduling
    • Campaign Segmentation
    • Collaboration Tools
    • Commenting / Notes
    • Content Management
    • Customer Engagement
    • Customer Segmentation
    • Data Import/Export
    • Drag & Drop
    • Engagement Analytics
    • Historical Reporting
    • Image Editing
    • Multi-Account Management
    • Multi-Campaign
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Planning Tools
    • Post Scheduling
    • Preview Functionality
    • Queue Management
    • Reporting/Analytics
    • Social Advertising
    • Social Media Integration
    • Social Media Monitoring
    • Social Promotion
    • Tagging
    • Video Support
    • Visual Analytics

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    Reviews

    Overall rating

    4,7 /5
    (115)
    Value for Money
    4,6/5
    Features
    4,5/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Hopper HQ?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 115
    Sharri V.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hopper HQ

    Reviewed on 2021/03/11

    Pros

    In our busy lives we do not always get to post to company social media platforms, luckily with Hopper HQ ensuring there are regular posts is easy and can be scheduled months in advance to ensure there is always something happening. The ease of use is amazing and it Hopper HQ is the most cost effective. Posts are always on time and customer service when things go wrong is amazing

    Cons

    I wish there was a way to schedule "Story" posts

    Response from Hopper HQ

    Hi Sharri, its amazing to hear your positive feedback, thanks so much for sharing.
    We hear you on Story scheduling and its certainly on the roadmap.
    We're looking forward to getting you access to a whole host of exciting updates happening in the next few weeks and months.
    Stay Social :-D
    Mike

    Katie W.
    Overall rating
    • Industry: Photography
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hopper HQ Review

    Reviewed on 2020/05/19

    It has solved our problem of posting every day when our schedule gets crazy.

    It has solved our problem of posting every day when our schedule gets crazy.

    Pros

    If you need to be in front of your clients on multiple platforms, look no further. Hopper HQ will save you time and money. Schedule your posts and don't look back! The staff and help center are amazing with any questions you might have. We use it for IG, FB, Linkedin and Twitter.

    Cons

    They keep adding new features all the time. If you need something for a specific platform they will do their best to help you out.

    Response from Hopper HQ

    Hi Katie,

    Thanks for your review and great to hear the positive feedback :-D

    The team are always on hand if we can ever help or make Hopper HQ more valuable for you.

    Thanks,
    Mike

    Cara P.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Terrible Service

    Reviewed on 2020/02/03

    Disappointing and frustrating.

    Disappointing and frustrating.

    Pros

    When it actually works it does what it's meant to do.

    Cons

    It's constantly disconnecting. There is no point in scheduling posts if you have to go check that your scheduling tool is working every day. After months of frustration, we asked them to shut down our account literally on the day the payment was being withdrawn. They both refused to refund that payment and to shut down our account when we asked. They said we had to pay for another month of not using their unreliable products per their policies.

    Response from Hopper HQ

    Hi Cara, I'm very sorry to hear you didn't have a great experience, its certainly not what we set out to do.

    I can see from our chat logs that you did have some connectivity issues however we were unable to debug these as the accounts were removed.

    With regards to payment you of course have the option to downgrade or cancel your subscription at anytime online.

    However I can see that you were in fact refunded the payment when you requested (and before this review).

    Please do get in touch with support if there is anything we can support you with further.

    Eric K.
    Overall rating
    • Industry: Arts & Crafts
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hopper HQ Does the Job

    Reviewed on 2019/09/01

    Making people aware of my art and other services.

    Making people aware of my art and other services.

    Pros

    I like the straight-forward UI and clean, uncomplicated layout. It's easy to use, too--most tasks are self-explanatory. It does the job for me--I don't really need much more than what it already does, and I'm hoping the ease-of-use will not change in future.

    Cons

    I wish it was possible to add a bit more automation to the app. For example, I publish one drawing per day to my three networks. Currently, I have to front-load the entire task--pick an image, add a caption, set a publication date--over and over and over. It would be easier if I could, say, pick a range of dates, set one upload per day and have it pull the images in alphabetical order from a specific directory. So on day one, it would pull image001.foo, then the next day image002.foo etc.

    Elliot B.
    Overall rating
    • Industry: Design
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Finally

    Reviewed on 2020/05/20

    Easy, efficient, professional.

    As the owner of my company, social media is usually the part of my...

    Easy, efficient, professional.

    As the owner of my company, social media is usually the part of my job that needs to come from me but i like doing the least as I need to put hours aside to organise. With Hopper, its a joy to use, plan and schedule.

    Pros

    We've been playing around with a number of different platforms to manage our social media and we've finally found one that does it all... even down to informing us on the popularity of our # choices.

    Its easy to use and the image editor is a god send. We have lots of glossy, magazine ready photos from our project but they sometime need a tweak here and there for the different social media channels so the editor is perfect.

    Cons

    I am still relatively new to the software so I am yet to find anything I really dislike.

    Response from Hopper HQ

    Hi Elliot, thanks for your feedback. We're thrilled to hear you've found a perfect fit with Hopper HQ.

    We've found seeing the hashtag popularity has been a huge boost for increasing engagement so pleased to hear its be valuable for you as well.

    Showing 5 reviews of 115 Read all reviews

    Hopper HQ FAQs

    Below are some frequently asked questions for Hopper HQ.

    Hopper HQ offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Hopper pricing begins at $19 for one account on a monthly plan. This reduces to $10 per account for 10 or more accounts and $8 per account for 100 or more. A 15% additional discount is available for all annual plans. All Hopper HQ plans come built in with a 14-day free trial.

    We do not have any information about Hopper HQ features

    Hopper HQ has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Hopper HQ supports the following languages:

    English

    Hopper HQ supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    Hopper HQ integrates with the following applications:

    Dropbox Business, Google Drive, Instagram

    Hopper HQ offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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