Chronogolf

Chronogolf

Cloud-based golf course management software

4.7/5 (96 reviews)

Chronogolf Overview

Chronogolf is a cloud-based golf course management solution which combines customizable electronic tee sheets, online booking, player information management, dynamic pricing, a point of sale (POS) system, inventory management tools, and more. The system can be used by public, semi-private, private, resort, and multi-course operators, and can support 50+ facilities with anywhere from 9 to 54 holes.

Chronogolf’s electronic tee sheet is fully customizable, and users can schedule customers and manage reservations through the drag-and-drop interface. The online booking engine can be integrated with any website, allowing customers to book tee times at any time, and customized booking confirmations and reminders can be sent out automatically to reduce no-shows. The member dashboard allows members to create bookings, invite other members from the member directory, manage their accounts, view invoices, and make payments. Credit accounts allow the consolidation of all transactions into a single monthly statement, which can be paid online or at the course. Tournaments, leagues, and events can be managed, and Chronogolf supports ballots, lottery draws, and automatic points-based allocations.

Chronogolf includes a POS system which integrates with the tee sheet and can be connected to a range of hardware such as cash drawers, receipt printers, and barcode scanners. Detailed reports on sales, payments, customers, and inventory can be generated, and users can track register closures and identify top performing products. Inventory can be tracked, managed, and replenished with the purchase ordering system, and users can create multiple product variations, bundle items, generate asset reports, and more.

Pricing

Starting from
US$149,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Latin America, Mexico, United Kingdom, United States

Supported Languages

English, French, Italian, Spanish

Chronogolf Reviews

Overall rating
4.7/5
100% positive reviews
71
Excellent
25
Very good
0
Average
0
Poor
0
Terrible
Tim H.

Chronogolf has been the best by Far

Used Daily for 1-5 months
Reviewed on 2019/07/22
Review Source: Capterra

All that said, Chronogolf is an excellent program that my golf course plans to use for years to come.

Pros

I've used a few different tee sheet management software programs throughout my time working at golf courses, and Chronogolf has been the best by far. This program has great, very intuitive features that I felt the other services I used were lacking. Some of my personal favorites are included below:

- A very nice way to price out golf per individuals, or groups of golfers (we have many different price points and golfer "types" here, and the ability to set the daily pricing by the hour, and easily change a golfer's specific pricing by changing his or her "type" makes it very easy and quick checking in golfers)

- The ability to click and drag a tee time to change the time is awesome. So much easier than going into the reservation and changing the time, or deleted and recreating

- Having a way to set colors to different types is great and gives a quick way to see the demographic of golfers on any given day

- The tournament module is awesome (still needs a few minor tweaks) But as a course that hosts many tournaments, I use this module very frequently and it provides a very easy way to manage the tee sheet on a tournament day

- Probably the biggest feature is that it is cloud-based. I can access any information I need to at any time I need which is very useful and important to me.

Cons

This program, like all others, does have a few minor flaws, and some bugs (sometimes runs very slowly, or just glitches tee times out) but all that is very minor and usually does not cause any lastly problems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Greg N.

Features upon features!

Used Daily for 1+ year
Reviewed on 2018/11/17
Review Source: Capterra

All in all Mountain Woods Golf Club is very happy with all three aspects of Chronogolf, the management and staff find the software utilities to be very organized and easy to use, The customer service is second to none and finally our customers enjoy using the software to book their tee times and view the house account transactions.

Pros

There are many aspects of Chronogolf that make it a complete software package. It has features upon features such as creating numerous price sheets to customize booking privileges and pricing, a tournament module to keep all social events and golf tournaments organized in one calendar. The promotions section is one of my favourite as it gives me the ability to create promo codes for events such as fathers day or mothers day. I am very excited for the Dynamic Pricing module and I am very interested in integrating it into our facility in 2019. It would not be fair to review the software and not touch on the service and continuous enhancements or software upgrades. The customer service staff is second to none. The online chat makes it easy to get an agent and the agents seem very knowledgable and polite when assisting with all questions or concerns we may have. As for the software updates… they are always creating enhancements to the software. Many of these enhancements I believe are driven by the requests sent in by current users of Chronogolf and some are simply generated by the company itself. The final aspect of Chronogolf that I would like to review is the member and guests experience. We have had a great number of members and guests tell us that online booking with Chrono has been an enjoyable experience. The dashboard is clean and giving members the ability to see and book directing into the tee sheet with other members they might know is one of their favourite features.

Cons

There are some reporting questions I had about reporting in the Lightspeed POS system but CSR at Chronogolf was quick to point me in the right direction.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Rob H.

We are happy that we will not have to conduct a search for another system this year, as we are very

Used Daily for 6-12 months
Reviewed on 2019/08/12
Review Source: Capterra

Our decision actually came down to Chronogolf and another service. Ultimately for us, we felt Chronogolf best fit the needs of our club, especially when it comes to paper invoicing our senior members, along with more control and access to the system overall. It became clear a couple of weeks into our training for 2019 that we had made the right decision. We found the staff at Chronogolf extremely helpful, knowledgeable, and accommodating from the start of our training all the way through to the start of our season and beyond. The software itself is much more user-friendly than our previous management system, and all of the staff that use it on a daily basis acknowledge the significant improvement and ease of use. We can get rid of many of our other third party software elements that were put together to run the back end of our operation, as Chronogolf/Lightspeed can do much of what is needed.

Pros

We are in the midst of our first season working with Chronogolf after having a rather negative experience with our previous golf management system implemented and utilized by Nehoiden GC during the 2018 season. By August of last season, it was clear we needed a change, and my Assistant GM and I went through an extensive search for a new golf system. We are a private 9-hole club that does not utilize the online reservation system, so we were looking for a management system that could streamline our back end administration, offer us a single database for all of our needs, tracking system for tee times entered by our starters, and POS system for merch, F&B, and golf fee sales at first tee.

Cons

We feel our club has taken a great step forward in checking in members and their guests, as well as with all of our first tee operations. And when there is an issue or update, it is easy to get in touch to find a resolution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Alexandre R.

A program that continues to evolve and improve

Used Daily for 2+ years
Reviewed on 2019/07/29
Review Source: Capterra

Pros

We have been using the Chronogolf platform since its creation in 2012. We are proud to say we help create the product by giving our opinion on the upgrade that needed to be done in the golf management system industry. Nowadays, the program has evolved to a much more complete system that gives your business flexibility in sales creativity. It’s a great system which makes the tee time booking a lot more efficient for the client and our staff. It also provides you the possibility of promoting your golf course online, which gives you the power of managing your quiet time of the day and increase your sales. The system itself is user friendly and easy to use, whether it’s from booking reservation to events and tournaments, online payments, email bank, technical support, player and pricing options, statistics, market segmentation, reports and way more! The variety of options that Chronogolf offers to its users is like no other product on the market. It is a real marketing tool for your business, combined with his own POS (Lightspeed) to give you the full business tool package you need!

Cons

They take their time to release certain features but I cannot complain since they release features that are so integral to our day to day business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Matt S.

The Customer service is unparalleled in the industry, with up-to-the-minute response times

Used Daily for 2+ years
Reviewed on 2019/07/29
Review Source: Capterra

We are in our third season using Chronogolf and Lightspeed POS. The cloud based software is easy accessible and user friendly. And the company, in itself, is innovative, constantly adding new features and improvements that make running a golf course Pro Shop more efficient and effective. We look forward to seeing new features and innovations in the future, with the goal of creating the best possible experience for our customers, with the support of Chronogolf!

Pros

- Chronogolf / Lightspeed Retail / Lightspeed Restaurant - user friendly and there are constant improvements / innovations
- Packages and Subscription module - easy to use, track and manage
- House Accounts - automatic payments are very valuable to our operation
- Lightspeed Restaurant - a good way to manage a restaurant / bar in an efficient and effective manner
- Promo Codes - are a great way to track and manage promotions and discounts for customers

Cons

- The Sync between the tee sheet and Lightspeed Restaurant is not always automatic, which impacts the management of our Loyalty Program.
- We would like to see certain improvements in the Dynamic Pricing module, but since this has been newly introduced, I would like to wait and see the additional features they add
- The app is not yet up to speed in terms of performance compared to the current app we are using

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Chronogolf Pricing

Starting from
US$149,00/month
Pricing options
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.
Bronze, Silver, Gold, and Platinum plans are available.

Chronogolf Features

  • Activity Dashboard
  • Billing & Invoicing
  • Credit Card Processing
  • Customer Database
  • Electronic Payments
  • Event Scheduling
  • POS

  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Custom Forms
  • Recurring Billing
  • Registration Management
  • Reporting & Statistics
  • Time & Attendance Tracking
  • Website Integration

Additional information for Chronogolf

Key features of Chronogolf

  • Accounting integration
  • Barcode scanning support
  • Custom floor plans
  • Data analytics
  • Drag-and-drop reservations
  • Electronic tee sheets
  • Email & SMS confirmations
  • Email marketing
  • Gift card management
  • League & tournament management
  • Lesson scheduling
  • Loyalty program
  • Member dashboard
  • Member directory
  • Member management
  • Membership management
  • Online booking
  • Online payment
  • Payment processing
  • Restaurant POS
  • Retail POS
  • Table service

Benefits

  • The online tee sheet is fully customizable, allowing users to control from 9 to 54 holes, public, semi-private, and private facilities, restrictions, price structures, and advanced setup of tournaments and lottery draws.

  • Members can access the online tee sheet, make bookings online, invite other members through the member directory, view their monthly account statements, and pay their dues online.

  • Events, tournaments, and leagues can be managed through Chronogolf, with online registration and fee payments, attendance tracking, custom scenarios for crossover and shotgun starts, and more.

  • Users can offer credit accounts to their members, with control over credit limits and billing cycles, allowing members to charge purchases made at the pro shop and food & beverage to their account and pay for all purchases on a single invoice.

  • Inventory can be managed and tracked with the integrated point of sale (POS) and purchase ordering systems, with support for multiple product variations, barcode scanning, and more.

  • Chronogolf FAQs

    Below are some frequently asked questions for Chronogolf.

    Q. What type of pricing plans does Chronogolf offer?

    Chronogolf offers the following pricing plans:

    Starting from: US$149,00/month

    Pricing model: Subscription

    Free Trial: Available

    30-day free trial, no credit card required.
    Bronze, Silver, Gold, and Platinum plans are available.

    Q. What are the main features of Chronogolf?

    Chronogolf offers the following features:

    • Accounting integration
    • Barcode scanning support
    • Custom floor plans
    • Data analytics
    • Drag-and-drop reservations
    • Electronic tee sheets
    • Email & SMS confirmations
    • Email marketing
    • Gift card management
    • League & tournament management
    • Lesson scheduling
    • Loyalty program
    • Member dashboard
    • Member directory
    • Member management
    • Membership management
    • Online booking
    • Online payment
    • Payment processing
    • Restaurant POS
    • Retail POS
    • Table service

    Q. Who are the typical users of Chronogolf?

    Chronogolf has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does Chronogolf support?

    Chronogolf supports the following languages:

    English, French, Italian, Spanish

    Q. What type of pricing plans does Chronogolf offer?

    Chronogolf has the following pricing plans:

    Subscription

    Q. Does Chronogolf support mobile devices?

    Chronogolf supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Chronogolf integrate with?

    Chronogolf integrates with the following applications:

    Facebook, Mailchimp, QuickBooks, QuickBooks Online, Stripe, Vend, Wordpress, Xero

    Q. What level of support does Chronogolf offer?

    Chronogolf offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials