Membee

Web-based, automation-focused membership management software

About Membee

Membee is a cloud-based membership management suite designed to support employees and volunteers of businesses, clubs and associations, with automated features and self-service access for members. Comprising of multiple modules and a collection of 10 "plug & play" widgets, Membee embeds core membership management functionality into an existing website without requiring any programming. New member signups include custom widgets and signup form creation in unlimited number, automating each stage of joining and providing "members only" access, optimized for mobile devices. Users can set discounts to boost sales, invite members to securely store their credit card information for future purchases, and send notifications to update subscribers on new signups.

Current members can also make renewals with features automating the notification of pending renewals, cancellations, invoice delivery and renewal payments. Events functionality allow members and non-members to register for listed upcoming events, incentivizing with "early bird" offers and tiered pricing levels, plus automation of all pre-event marketing. Additional Membee widgets then include Donations for fundraising, the ability to setup an online store and full member management across profiling, self-service login, searchable member directories, along with promotions, CRM / Email integration, performance reporting and financials.

Key benefits of Membee

  • Membee is a web-based membership management software solution designed to automate the core processes typically performed manually by employees and volunteers.
  • A selection of 10 "plug & play" widgets allow membership signup, renewal, directories, self-service profiles and comprehensive event registration capabilities to be added to an existing website.
  • The Card Vault feature invites members to securely store their credit card information within the system and automatically debits membership renewals and recurring event payments.
  • Popular payment gateway setup and connectivity to PayPal, Authorize.net, Stripe, Bluepay, Moneris and more processes credit card payments for accepting eBilling, online event registration, new member applications etc.
  • Built-in reporting features illustrate metrics and KPIs with 60 standard report definitions exportable in .CSV format for convenient sharing, while a custom user dashboard summarizes a snapshot of membership and events performance.
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Images

    The People and Organizations tab provides access to members' profiles, contacts, and activities
    Membee allows for the definition and management of committees across set periods, showing here the participants, meetings and attendees
    An Admin panel provides access to system-wide settings and custom data parameters for defining required membership information
    Manage defined membership groups with the ability to edit group details, search members and setup groups such as newsletter subscribers
    Provide mobile-ready online access to event registration while automating pre-event marketing
    Membership accounts containing every item of required and custom information can be viewed and edited by staff and members alike
    The job queue search shows the status of automated jobs, with the ability to export to PDF, CSV, MailChimp and QuickBooks
    Membee also bundles financial options with settings for GL accounts, billing items, cycles, payment types, taxes, and more
    View 9 more
    Membee video
    Membee video
    Membee screenshot: The People and Organizations tab provides access to members' profiles, contacts, and activities Membee screenshot: Membee allows for the definition and management of committees across set periods, showing here the participants, meetings and attendees Membee screenshot: An Admin panel provides access to system-wide settings and custom data parameters for defining required membership information Membee screenshot: Manage defined membership groups with the ability to edit group details, search members and setup groups such as newsletter subscribers Membee screenshot: Provide mobile-ready online access to event registration while automating pre-event marketing Membee screenshot: Membership accounts containing every item of required and custom information can be viewed and edited by staff and members alike Membee screenshot: The job queue search shows the status of automated jobs, with the ability to export to PDF, CSV, MailChimp and QuickBooks Membee screenshot: Membee also bundles financial options with settings for GL accounts, billing items, cycles, payment types, taxes, and more

    Features

    Total features of Membee: 45

    • ACH Payment Processing
    • Alerts/Notifications
    • Applications Management
    • CRM
    • Committee Management
    • Credit Card Processing
    • Data Import/Export
    • Discount Management
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Event Management
    • Financial Analysis
    • Financial Management
    • Full Text Search
    • Fundraising Management
    • General Ledger
    • Geographic Maps
    • HTML5 Technology
    • Invoice Management
    • Member Accounts
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Payment Processing
    • Performance Metrics
    • Personalization
    • Real Time Reporting
    • Referral Tracking
    • Registration Management
    • Search/Filter
    • Self Service Portal
    • To-Do List
    • Transaction History
    • Video Support
    • Visual Analytics
    • Website Integration
    • Website Management
    • Widgets

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    Reviews

    Overall rating

    4,3 /5
    (20)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,1/5
    Customer Support
    4,7/5

    Already have Membee?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 20
    Jeannine C.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    SCW Pickleball Club

    Reviewed on 2020/01/31

    We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth...

    We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth sailing Membee has always been helpful in resolving any issues we've encountered. We are just finalizing our first year end and our membership renewals are the highest they have ever been. Thank you.

    Pros

    I used to process our Pickleball Club's membership manually which meant a 25-30 hr volunteer work week. Membee has reduced the amount of work I do by more than 50%.

    Continued support throughout the learning process has been wonderful.

    The Membee support team has been great. If the issues are urgent, Membee responds promptly and efficiently. The daily morning Chat help line has also been very helpful to get answers quickly as we continue to learn how to navigate the system.

    Cons

    We've had a few issues with Members (including myself) not being able to login due to "blocked cookies" even though our settings have not been set to block the website. For the most part our members have been able to resolve the issue by clearing their browser history.

    Response from Membee

    Hi Jeannine, thank you for the invaluable feedback and for sharing the amazing testimonial - we're ecstatic to hear that Membee has helped you reduce your administrative work by more than 50%! We would also like to thank you for working with us regarding a cookies issue that was caused by a bug in Safari. We appreciate your commitment and partnership with Membee!

    Karen C.
    Overall rating
    • Industry: Civic & Social Organization
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Decision I Have Ever Made

    Reviewed on 2020/06/04

    From my initial contact, the demonstration, registration, activation, transitioning from our...

    From my initial contact, the demonstration, registration, activation, transitioning from our previous software and "Going Live" was a completely painless and amazing process. I have experienced more frustration with the use and installation of simple pieces of software for graphics or office programs than I have had with the implementation of the entire Membee software. The level of support I have received was above and beyond my expectations.

    Pros

    Creating and editing profiles, reports are excellent, receiving notifications of updates, online registrations, renewals and payments etc., Member ability to access their personal profiles to make their own updates and number one thing on my list is pricing , value and service - simply put there is nothing I don't like about my Membee software.

    Cons

    I have found absolutely NO Cons to this software

    Jason F.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Prepare for lots of mouse clicks

    Reviewed on 2019/11/21

    Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a...

    Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser. Searching in convoluted. Setting up events takes too much time... there are just too many options to navigate - which should be a good thing - but the user-friendliness, or lack thereof, more than takes away from the experience. Customer support was... ok. IF your issues occur during Membee's office hours, you'll be able to reach them by live chat or phone. This was nice, but then you may need to take way more time than should be necessary to explain your issue, then re-explain it when they answer something you didn't ask. In the end, they do get things resolved. It's just a bit of a pain to get done. Sorry, but I can't recommend this software at this time.

    Pros

    Hard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.

    Cons

    While the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.

    Response from Membee

    Thank you for taking the time to provide your experience of Membee, Jason. We highly appreciate your honest feedback!

    Janice B.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent software - best ever customer service and tech support!

    Reviewed on 2019/06/03

    Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership...

    Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years.

    Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.

    Pros

    Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time!

    What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software.

    Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language.

    A wide range of well-written tutorials are also available.

    As a provincial non-profit, Membee is affordable.

    Cons

    Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.

    Response from Membee

    Hi Janice! First of all, thank you for taking the time to write such a positive feedback about Membee, reviews like this make us love what we do even more. We love to help our users and we're always happy to go above and beyond. We're also ecstatic to hear that Membee has helped to grow your membership and increase your membership retention rate - by 50%, amazing! To thank you, we're providing a complimentary month to your subscription, we hope you enjoy Membee more and more, Janice!

    Lisa T.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Membee is an Executive Director's Best Resource!

    Reviewed on 2020/02/27

    Membee has been an amazing resource for our association. In addition to the many member management...

    Membee has been an amazing resource for our association. In addition to the many member management tools and options they offer, one thing that truly stands out is their incredible program support. They have made it super simple, where all a user needs to do for assistance is to go to the Help section, type in their questions/topic, and instantly step-by-step instructions will be provided ... there is usually an instructional video included as well. And if the user still requires assistance, live-chat and quick-response support from a team of very knowledgeable and friendly representatives from Membee is also available.

    Pros

    No matter if you are needing a program for just basic membership management, or if you prefer something with many options ... Membee is a fantastic resource and it's very user-friendly! From the start, we were able to easily put in place what was needed to work best for our association ... such as for new members joining online, and for the data that we were looking to capture. With Membee's extensive variety of member management tools and options, there has always been a report or feature offered for anything we've needed.

    Cons

    In the five years that we have been with Membee, I can honestly say that we really have not come across anything that has caused any problem or concern in working with the program.

    Response from Membee

    Hi Lisa - thank you for the very kind words! We're extremely happy to hear that Membee has been the system to meet your needs. Our support team enjoys working with you personally and we look forward to the many years ahead of us!

    Showing 5 reviews of 20 Read all reviews

    Membee FAQs

    Below are some frequently asked questions for Membee.

    Membee offers the following pricing plans:

    • Starting from: US$55,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    $55 per admin per month.

    We do not have any information about Membee features

    Membee has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Membee supports the following languages:

    English

    Membee supports the following devices:

    Membee integrates with the following applications:

    Authorize.Net, BluePay, Constant Contact, Google Maps, Mailchimp, PayPal, Stripe, WordPress

    Membee offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

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