Membee

Membee

Web-based, automation-focused membership management software

4.2/5 (12 reviews)

Membee Overview

Membee is a cloud-based membership management suite designed to support employees and volunteers of businesses, clubs and associations, with automated features and self-service access for members. Comprising of multiple modules and a collection of 10 "plug & play" widgets, Membee embeds core membership management functionality into an existing website without requiring any programming. New member signups include custom widgets and signup form creation in unlimited number, automating each stage of joining and providing "members only" access, optimized for mobile devices. Users can set discounts to boost sales, invite members to securely store their credit card information for future purchases, and send notifications to update subscribers on new signups.

Current members can also make renewals with features automating the notification of pending renewals, cancellations, invoice delivery and renewal payments. Events functionality allow members and non-members to register for listed upcoming events, incentivizing with "early bird" offers and tiered pricing levels, plus automation of all pre-event marketing. Additional Membee widgets then include Donations for fundraising, the ability to setup an online store and full member management across profiling, self-service login, searchable member directories, along with promotions, CRM / Email integration, performance reporting and financials.

Pricing

Starting from
$55/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Membee Reviews

Overall rating
4.2/5
92% positive reviews
4
Excellent
7
Very good
0
Average
1
Poor
0
Terrible
Janice B.

Excellent software - best ever customer service and tech support!

Used Daily for 2+ years
Reviewed on 2019/06/03
Review Source: Capterra

Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years.

Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.

Pros

Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time!

What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software.

Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language.

A wide range of well-written tutorials are also available.

As a provincial non-profit, Membee is affordable.

Cons

Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.

Response from Membee

Hi Janice! First of all, thank you for taking the time to write such a positive feedback about Membee, reviews like this make us love what we do even more. We love to help our users and we're always happy to go above and beyond. We're also ecstatic to hear that Membee has helped to grow your membership and increase your membership retention rate - by 50%, amazing! To thank you, we're providing a complimentary month to your subscription, we hope you enjoy Membee more and more, Janice!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nicole G.

Membee has been instrumental in bringing our organization up-to-date with our current processes.

Used Daily for 2+ years
Reviewed on 2017/11/14
Review Source: Capterra

Organized database of member information, current and up-to-date processes that alleviate staff time, easy use for our members to update and maintain their own information.

Pros

As a daily user, my favourite aspect of Membee is the technical support. The Membee team is always available to help me solve any problems or difficulties I may be experiencing - they are EXTREMELY knowledgeable about their product and have been able to help with any questions I have. They take all user suggestions into consideration and often release updates that contain user ideas for easier operation. Membee was actively involved with our website/widget setup, so we now have easier and automatic processes that alleviate staff time (e-billing, online event registration, membership dues renewal and our monthly payment option).

Cons

The team is VERY helpful, but the actual help section is hard to navigate through - I have seen improvement with the addition of more video tutorials, but I still find it hard to locate specific, step-by-step instruction articles (hence why I use the fantastic Chat option!).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anna M.

Excellent Product to Streamline and Automate our Processes

Used Daily for 1+ year
Reviewed on 2019/06/11
Review Source: Capterra

We're a smaller organization that has limited resources, both in terms of manpower and finances. Implementing Membee has allowed us to free up more time to spend on the tasks that bring value to our members, as well as improving our receivables and collections dramatically. Rather than spending time chasing overdue payments, we find that the majority of our members are now paying on average 30 days sooner than they were before we automated our invoicing process. Integration with WordPress and Constant Contact means that we only need to manage 1 database, and our online directory and mailing lists are always up to date.

Pros

The ability to automate a wide variety of admin processes including invoicing, payments, and event invitations

Cons

Although Membee has strong reporting features, determining which report and which filters to use for any given scenario can initially be daunting

Response from Membee

Hello Anna! Thank you for taking the time to review Membee, we highly appreciate your feedback! We're happy to hear that Membee has helped increased the return rate of your receivables and has helped free up your administrative time. I've made a note of your feedback about our reporting system to address in the future, we're grateful to hear about your experience. Thank you for your service, Anna. We hope you continue to enjoy using Membee as you continue to grow!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jodie W.

Membee has made my work life so much simplier!

Used Daily for 2+ years
Reviewed on 2019/06/11
Review Source: Capterra

Membee has made it so much easier to manage our members information. New memberships and renewals are much more efficient and collecting dues is a lot easier thanks to Membee.

Pros

Membee works seamlessly with our website making it easy for our members to manage their own memberships.
Automation saves so much time and frustration and makes collecting membership fees a lot easier.

Cons

It can sometimes be tricky finding something that you are looking for (and don't use often) however, the customer support is great so this is not really an issue.

Response from Membee

Hi Jodie, thank you for taking the time to review Membee. We're grateful for your feedback and your kind words are like fuel for our team! It's a pleasure to know that Membee has helped you save your time by streamlining your processes. Our support team is happy to hear that they're able to guide you through the tricky roads. Thank you for your amazing service with Membee - we hope you enjoy every moment with us as we definitely enjoy it with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Judy G.

Quick and Easy to learn. Support great!

Used Daily for 2+ years
Reviewed on 2018/01/23
Review Source: Capterra

As a new organization we could quickly get up and running with accuracy. Also, with our skinny budget, it was very helpful.

Pros

Cost effective software. As a new organization we don't have the budget to pay for a membership program outright. With a per user fee, it is very budget friendly.

Cons

Events can be a little challenging but I hear some great things are coming! The reports are quite comprehensive but I find that as a small organization I don't have the time to explore. I am sure if I did, I would find that quite good.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Membee Pricing

Starting from
$55/month
Pricing options
Free Trial
Subscription
Value for money

$55 per admin per month.

Membee Features

  • Automatic Notifications
  • CRM Integration
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Reminders
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Membee

Key features of Membee

  • Accounts receivable
  • Application management
  • Association membership
  • Automatic notifications
  • CRM integration
  • CSV report export
  • Club membership
  • Committee management
  • Credit card processing
  • Data filtering
  • Discount management
  • Donation management
  • Drag and drop interface
  • Dues management
  • Dues management
  • Electronic payments
  • Email integration
  • Financial analysis
  • Financial management
  • Full text search
  • Fundraising management
  • General ledger
  • Google Maps integration
  • Graphical data presentation
  • HTML5 technology
  • IP address logging
  • Invoices
  • Member account access
  • Member database
  • Member directory
  • Member portal
  • Membership management
  • Mobile integration
  • Nonprofit membership
  • Online payment processing
  • Performance reports
  • Personalized profiles
  • Real time reporting
  • Referral tracking
  • Registration management
  • To-do list
  • Transaction history
  • Video support
  • Visual analytics
  • Website integration
  • Widgets

Benefits

  • Membee is a web-based membership management software solution designed to automate the core processes typically performed manually by employees and volunteers.
  • A selection of 10 "plug & play" widgets allow membership signup, renewal, directories, self-service profiles and comprehensive event registration capabilities to be added to an existing website.
  • The Card Vault feature invites members to securely store their credit card information within the system and automatically debits membership renewals and recurring event payments.
  • Popular payment gateway setup and connectivity to PayPal, Authorize.net, Stripe, Bluepay, Moneris and more processes credit card payments for accepting eBilling, online event registration, new member applications etc.
  • Built-in reporting features illustrate metrics and KPIs with 60 standard report definitions exportable in .CSV format for convenient sharing, while a custom user dashboard summarizes a snapshot of membership and events performance.
  • Membee FAQs

    Below are some frequently asked questions for Membee.

    Q. What type of pricing plans does Membee offer?

    Membee offers the following pricing plans:

    Starting from: $55/month

    Pricing model: Subscription

    Free Trial: Available

    $55 per admin per month.

    Q. What are the main features of Membee?

    Membee offers the following features:

    • Accounts receivable
    • Application management
    • Association membership
    • Automatic notifications
    • CRM integration
    • CSV report export
    • Club membership
    • Committee management
    • Credit card processing
    • Data filtering
    • Discount management
    • Donation management
    • Drag and drop interface
    • Dues management
    • Dues management
    • Electronic payments
    • Email integration
    • Financial analysis
    • Financial management
    • Full text search
    • Fundraising management
    • General ledger
    • Google Maps integration
    • Graphical data presentation
    • HTML5 technology
    • IP address logging
    • Invoices
    • Member account access
    • Member database
    • Member directory
    • Member portal
    • Membership management
    • Mobile integration
    • Nonprofit membership
    • Online payment processing
    • Performance reports
    • Personalized profiles
    • Real time reporting
    • Referral tracking
    • Registration management
    • To-do list
    • Transaction history
    • Video support
    • Visual analytics
    • Website integration
    • Widgets

    Q. Who are the typical users of Membee?

    Membee has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Membee support?

    Membee supports the following languages:

    English

    Q. What type of pricing plans does Membee offer?

    Membee has the following pricing plans:

    Subscription

    Q. Does Membee support mobile devices?

    We do not have any information about what devices Membee supports

    Q. What other apps does Membee integrate with?

    Membee integrates with the following applications:

    Authorize.net, BluePay, Constant Contact, Google Maps, Mailchimp, PayPal, Stripe, Wordpress

    Q. What level of support does Membee offer?

    Membee offers the following support options:

    Online Support, Phone Support