Storage Commander

More Features. Less Cost. Cross-Platform Storage Software.

4,8 /5 (12 reviews) Write a Review!

Storage Commander Overview

What is Storage Commander?

Storage Commander Cloud is a scalable, cloud-based facility management platform for self storage centers with a built-in CRM, reporting, secure data ownership, and more. Other features such as revenue management, the ability to custom-build interactive sitemaps, hardware and software integrations, Twilio text messaging integration, and automatic credit card updates, aim to help Storage Commander users to streamline their facility operations and maximize rental potential.

Organizations can manage a single or multiple self storage facilities thanks to the scalable nature of Storage Commander, and features can be customized based on the self-storage needs of each company. The revenue management tools within Storage Commander allow users to control the rental rates of their storage facilities with simplified rate changes, discounts, push rates, and more, with the aim of maximizing profitability and retaining customers. The in-built CRM facilitates lead management, activity tracking, and follow-up scheduling to aid with turning leads into customers, and Twilio integration allows businesses to create and send SMS messages and campaigns to customers to help boost loyalty.

In order to improve organization and availability transparency, Storage Commander provides an interactive sitemap builder with which users can create a color-coded sitemap to distinguish between units and view availability. Reports can be generated from a range of in-built templates to provide insight into operational effectiveness, and reports can be downloaded onto mobile devices for remote access.

Storage Commander Overview

Pricing

Starting from
US$80,00/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

All of the great features that you're looking in a cross-platform management software without the inflated price tag.


Storage Commander Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Storage Commander Cloud Self Storage Software
Cross Platform Compatible Property Management Software
Comprehensive Reporting, Online Rentals, and Text Message Communication
Simplified Reporting
Unique Features Such As Unit Inventories
Simplified To Do Lists from Mobile Web Applications
Storage Commander video Storage Commander video Storage Commander video Storage Commander screenshot: Storage Commander Cloud Self Storage Software Storage Commander screenshot: Cross Platform Compatible Property Management Software Storage Commander screenshot: Comprehensive Reporting, Online Rentals, and Text Message Communication Storage Commander screenshot: Simplified Reporting Storage Commander screenshot: Unique Features Such As Unit Inventories Storage Commander screenshot: Simplified To Do Lists from Mobile Web Applications

Storage Commander Reviews

Storage Commander Reviews

Overall rating
4,8
/
5
Excellent
9

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4,7
Features
4,6
Ease of Use
4,6
Customer Support
4,7
100% recommended this app
Chris H.

Five Star for Storage Commander!

I was nervous to switch to the cloud because the stand alone had worked so well for me in the past. I have been with the cloud version for close to a year now and I am very happy I switched! It works great and give me more options and ease to use at different locations.


J.p. M.

Customer Service Second to None!!!

I recently had a massive computer/server failure and the team at Storage Commander were the best that I have ever worked with.

The tech department and the engineers were absolutely wonderful and handled everything quickly and efficiently. We were down a minimal amount of time and the problems that occurred while doing the re-installation were quickly handled by the engineers.

I have never had such fast, friendly, and patient customer service from any company that I deal with on a regular basis. They put my mind at ease and handled everything extremely well, including me. I was a basket case trying to get us back up and running again but the team at Storage Commander made everything seamless and as worry free as humanly possible!!!


Jennifer B.

Software for the advanced user.

My overall experience using this software has been a learning process. I feel that it should only be used by those with experience in the industry. I have a great deal of knowledge in self storage, but feel overwhelmed just booting up the computer at the start of the day.


Ken E.

Excellent customer service

Before we started with Storage Commander we were using excel spreadsheet to keep track of our tenants payments, late fees and prepaid. It was time consuming as you can imagine not to mention the mistakes. Once we switched to Storage Commander our life became so much easier. The customer service goes above and beyond to help with any and all questions, and I have had many. I would recommend this software service to anyone in the industry.


Cat L.

Storage Commander is the best out there!

When we first implemented our computer system, Storage Commander was so user friendly that even our managers with zero computer experience could operate it with ease. Their staff is very knowledgable, helpful and the tech support is great!


Chris H.
Industry: Consumer Services
Company size: Self Employed

Five Star for Storage Commander!

Used Daily for 2+ years
Reviewed on 2019/03/08
Review Source: Capterra

I was nervous to switch to the cloud because the stand alone had worked so well for me in the past. I have been with the cloud version for close to a year now and I am very happy I switched! It works great and give me more options and ease to use at different locations.

Pros

The ease of use, It is laid out so the average person can understand how it works. It flows very nicely. This is a good product, but the best thing about this company is their customer service specifically, she has gone above and beyond to answer any question or concerns I have had and made me feel very comfortable in my transition from stand-alone to the cloud-based version. Their techs are all very knowledgeable and fairly quick getting back to me.

Cons

There have been a few glitches, but they are quick to fix the problems and get things running smoothly again. In the past they were slow to get back to me, but in the past few months I have noticed a remarkable improvement!

Response from Empower Software Technologies

Hi Chris, thanks for your great review! I couldn't be happier to know that everything is working well for you after your transition to the Cloud! We're working on even more features that should be released this year so hopefully it just keeps getting better and better!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

J.p. M.
Industry: Consumer Services
Company size: Self Employed

Customer Service Second to None!!!

Used Daily for 2+ years
Reviewed on 2016/12/28
Review Source: Capterra

I recently had a massive computer/server failure and the team at Storage Commander were the best that I have ever worked with.

The tech department and the engineers were absolutely wonderful and handled everything quickly and efficiently. We were down a minimal amount of time and the problems that occurred while doing the re-installation were quickly handled by the engineers.

I have never had such fast, friendly, and patient customer service from any company that I deal with on a regular basis. They put my mind at ease and handled everything extremely well, including me. I was a basket case trying to get us back up and running again but the team at Storage Commander made everything seamless and as worry free as humanly possible!!!

Pros

Ease of use and the team of professionals

Response from Empower Software Technologies

Hi JP! Thanks for mentioning our customer service and technical support with such high regard! Being able to deliver our customers a quick response is very important to us because we know it's important to each and every one of our users! Thanks! Best Regards, Kevin Kerr

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer B.
Industry: Consumer Services
Company size: 51-200 Employees

Software for the advanced user.

Used Daily for 1-5 months
Reviewed on 2019/10/29
Review Source: Capterra

My overall experience using this software has been a learning process. I feel that it should only be used by those with experience in the industry. I have a great deal of knowledge in self storage, but feel overwhelmed just booting up the computer at the start of the day.

Pros

I do like the feature of this software that allows the user to seamlessly switch from one site to another from a drop down menu and process any transaction as if you were physically at that location.

Cons

The areas I feel this software could use improvement would be in the way they have everything categorized. There are too many sub-menu processes that should be put in a category of their own. I also feel that the software itself, has a slow loading & refreshing time.

Response from Storage Commander Software

Thanks for your feedback and review Jennifer!

We're currently working on streamlining some of the fields for a future release and we'll be sure to let you know when that happens.

I'm surprised to hear about slow loading times though; I would probably suggest following up with support to check your internet speeds and to see if there are any configurations we could possibly optimize for you.

Thanks so much again for being a Storage Commander user!

Rating breakdown

Ease of Use

Likelihood to recommend: 3.0/10

Ken E.
Industry: Consumer Services
Company size: 2-10 Employees

Excellent customer service

Used Daily for 2+ years
Reviewed on 2019/03/06
Review Source: Capterra

Before we started with Storage Commander we were using excel spreadsheet to keep track of our tenants payments, late fees and prepaid. It was time consuming as you can imagine not to mention the mistakes. Once we switched to Storage Commander our life became so much easier. The customer service goes above and beyond to help with any and all questions, and I have had many. I would recommend this software service to anyone in the industry.

Pros

User friendly, the constant updates, that I can actually speak to a human being and get the needed help.

Cons

I have nothing negative to say about this program.

Response from Empower Software Technologies

Thanks so much for your kind review Ken! We look forward to helping Flying Saddle Storage for years to come!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cat L.
Company size: 11-50 Employees

Storage Commander is the best out there!

Reviewed on 2016/07/14
Review Source: Capterra

When we first implemented our computer system, Storage Commander was so user friendly that even our managers with zero computer experience could operate it with ease. Their staff is very knowledgable, helpful and the tech support is great!

Pros

Ease of use, helpful, awesome support

Cons

No complaints!!!!

Response from Empower Software Technologies

Thank you for such a positive review Cat! We're always happy to hear from our users and if there is anything we can do for you please don't hesitate to reach out! Best Regards - Kevin Kerr

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 12 user ratings
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Storage Commander Pricing

Storage Commander Pricing

Starting from
US$80,00/month
Free Trial
One Time License
Subscription
Value for money

All of the great features that you're looking in a cross-platform management software without the inflated price tag.

All of the great features that you're looking in a cross-platform management software without the inflated price tag.

Value for Money
4,7/5
Based on 12 user ratings
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Storage Commander Features

Storage Commander Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,6/5
Based on 12 user ratings
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Categories

Additional information for Storage Commander

Additional information for Storage Commander

Key features of Storage Commander

  • Automatic notifications
  • Billing rate management
  • CRM integration
  • Calendar management
  • Client management
  • Data storage management
  • Deposit tracking
  • Electronic signature capture
  • Gate/access control
  • Graphical site display
  • Historical analysis
  • Interactive property map
  • Labor cost reporting
  • Late fee calculation
  • Move-in / move-out wizard
  • Multiple pay rates
  • Point & click interface
  • Real time notifications
  • Reporting & statistics
  • SMS integration
  • Secure data storage
  • Zip code lookup

Benefits

  • Cross-platform design allows you to use Storage Commander Online from any browser-enabled device.

  • EMV-ready software allows your business to accept payments though mobile phones using Google Pay and Apple Pay.

  • Storage Commander eliminates the need to track down customers when credit cards are about to expire with its automatic update credit card feature.

  • Benefit from secure data storage with Microsoft Azure’s secure cloud hosting which ensures that critical data is safe and offers 99.9% up-time from multiple geolocations.

  • Integrate with hardware such as biometric fingerprint readers, check readers, and point-of-sale EMV devices in order to streamline business processes and ensure all data is automatically uploaded to the same location.

  • The customer display terminal hardware can also be integrated to allow customers to view, electronically sign, and initial contracts in person when finalizing a rental.

  • Use the in-built CRM to turn leads into customers and manage customer data, as well as integration with Twilio and other providers to keep customers engaged through SMS reminders and personalized messages.

  • Storage Commander FAQs

    Storage Commander FAQs

    Below are some frequently asked questions for Storage Commander.

    Q. What type of pricing plans does Storage Commander offer?

    Storage Commander offers the following pricing plans:

    Starting from: US$80,00/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    All of the great features that you're looking in a cross-platform management software without the inflated price tag.

    Q. What are the main features of Storage Commander?

    Storage Commander offers the following features:

    • Automatic notifications
    • Billing rate management
    • CRM integration
    • Calendar management
    • Client management
    • Data storage management
    • Deposit tracking
    • Electronic signature capture
    • Gate/access control
    • Graphical site display
    • Historical analysis
    • Interactive property map
    • Labor cost reporting
    • Late fee calculation
    • Move-in / move-out wizard
    • Multiple pay rates
    • Point & click interface
    • Real time notifications
    • Reporting & statistics
    • SMS integration
    • Secure data storage
    • Zip code lookup

    Q. Who are the typical users of Storage Commander?

    Storage Commander has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Storage Commander support?

    Storage Commander supports the following languages:

    English

    Q. What type of pricing plans does Storage Commander offer?

    Storage Commander has the following pricing plans:

    One Time License, Subscription

    Q. Does Storage Commander support mobile devices?

    We do not have any information about what devices Storage Commander supports

    Q. What other apps does Storage Commander integrate with?

    Storage Commander integrates with the following applications:

    Gmail, Google Maps, QuickBooks Online Advanced, SocketLabs, Storage Commander, Storage Commander, TSG, Twilio

    Q. What level of support does Storage Commander offer?

    Storage Commander offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials