About Perfect

Perfect is a web-based home health software which enables home health agencies of all sizes to manage administrative processes such as visit scheduling, billing, and clinical notes online. With features including electronic visit verification, daily insurance eligibility checks, direct insurance billing, and customizable notes, Perfect aims to deliver a comprehensive home health software solution.

Perfect’s customizable dashboard provides users with centralized access to detailed clinical and administrative information. Dynamic charts and real-time status updates give users actionable insight into agency performance, allowing administrators to manage tasks, respond to issues, and maintain compliance. Customizable notes allow users to utilize their preferred note format. With native mobile apps for iOS and Android, clinical staff can verify patient and visit information, and create orders and communication notes from anywhere.

Users can document, monitor and review patient vitals with Perfect’s vital sign parameter graph tool and alert system. The vital sign alert system informs staff automatically if patient vitals change or move outside of plan of care parameters. Perfect’s physician portal allows doctors to review and sign orders and care plans electronically. Additionally, instant messaging with push notifications enables real-time communication and collaboration between home health staff.

Key benefits of Perfect

  • Perfect is available as a native mobile app on iOS and Android, affording users the flexibility to access patient information, verify visits and create orders on the move from a smartphone or tablet.

  • Home health staff can communicate and collaborate in real-time using Perfect’s built-in live chat.

  • Users can set up vital sign parameter alerts to inform clinicians automatically when a patient’s vitals shift outside of care plan parameters.

  • Perfect provides users with the tools to manage administrative processes including visit scheduling, billing, eligibility checking, and technical chart auditing online.

  • The physician portal seeks to improve operational efficiency by allowing doctors to review and sign orders and care plans electronically from a central location.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Log in securely with Agency ID, User ID and password
    Manage visit scheduling in real-time using the visit calendar
    View information at-a-glance in Perfect's customizable dashboard
    Notes can be customized according to specific needs and preferences
    Physicians can review and sign orders and plans of care electronically from the physician portal
    Home health staff can coordinate and collaborate with one another through push notification chat
    Access Perfect on desktop, laptop, mobile or tablet devices
    View 8 more
    Perfect video
    Perfect screenshot: Log in securely with Agency ID, User ID and password Perfect screenshot: Manage visit scheduling in real-time using the visit calendar Perfect screenshot: View information at-a-glance in Perfect's customizable dashboard Perfect screenshot: Notes can be customized according to specific needs and preferences Perfect screenshot: Physicians can review and sign orders and plans of care electronically from the physician portal Perfect screenshot: Home health staff can coordinate and collaborate with one another through push notification chat Perfect screenshot: Access Perfect on desktop, laptop, mobile or tablet devices

    Features

    Total features of Perfect: 39

    • Activity Dashboard
    • Alerts/Notifications
    • Assessment Management
    • Audit Management
    • Automated Scheduling
    • Bereavement Management
    • Billing & Invoicing
    • Calendar Management
    • Care Plan Management
    • Charting
    • Chat/Messaging
    • Claims Management
    • Collaboration Tools
    • Communication Management
    • Compliance Management
    • Contact Management
    • Dashboard Creation
    • Data Synchronization
    • Data Verification
    • Data Visualization
    • EMR/EHR
    • Electronic Signature
    • Employee Management
    • HIPAA Compliant
    • Live Chat
    • Medication History
    • Patient Intake
    • Patient Records Management
    • Physician Portal
    • Real Time Data
    • Records Management
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Status Tracking
    • Task Management
    • Time Tracking by Client
    • Volunteer Management
    • Workflow Management

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    Reviews

    Overall rating

    3,9 /5
    (74)
    Value for Money
    4,2/5
    Features
    3,9/5
    Ease of Use
    4/5
    Customer Support
    4,2/5

    Already have Perfect?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 74
    Jose x C.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF...

    Reviewed on 2017/09/26

    As Executive Officer of the organization, the software provides me a wealth of corridors to view a...

    As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.

    Pros

    LET ME COUNT THE WAYS:
    INNOVATION: This software is dauntless in their quest to make the system work better- Everyday
    APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine.
    SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless!
    SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.

    Cons

    There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out.
    The Eastern US sector can actually benefit from an augmented morning tech support resource.

    Christopher T.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Terrific! This is the by far the best home health software on the market! Very user friendly!

    Reviewed on 2017/09/07

    Pros

    What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

    Cons

    I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

    Nathalie P.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Lacking, as far as PT is concerned

    Reviewed on 2019/02/23

    It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy...

    It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation.

    Pros

    Most everything is in one page, no tabs to click open to get to different parts of the chart.
    It doesn't ask for much information, if you don't wanna be bothered with that, I guess.

    Cons

    MMT and ROM values don't populate (in case most values are the same), you have to put in everything one by one. Only option to skip a part is if you want to refer the UE to OT (what if there's no OT service but there's no problem with the UE? you still have to tick 5/5 for each little box...no N/A option to skip all that and still have the UE covered). I've used a different software that populates the values for each major joint in case they're all the same. Saves time!

    DC Summary does not populate Initial Eval results...so you have to re-enter Initial Eval results then enter your DC status results. That other software I used enters the Initial Eval results right next to the DC status that you have to fill out so it's so easy to compare progress, no need to dig and find the initial eval again.

    I have a long list of other things but this box limits what I can write.

    Mark J.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Customer Service Support

    Reviewed on 2019/03/06

    Initially when I purchased my agency I was not happy with the software because I didn't know it's...

    Initially when I purchased my agency I was not happy with the software because I didn't know it's capabilities. This was impart because the software was not being utilized to it's fullest potential. After being thoroughly trained by our rep on all of the features within the software and adding additional features, I've been able to increase my operational efficiency immensely. Additionally, I've been able to reduce my staff and bring my billing in-house.

    Pros

    The flexibility and versatility of the software to meet evolving demands of the business. Additionally, the willingness of the customer support team to provide timely support.

    Cons

    Particularly how the software is consistently adapting to the forever changing environment of home healthcare to ensure compliance's are being met and agencies are positioned for success.

    Katie B.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Affordable and friendly, but crashes occasionally.

    Reviewed on 2018/10/09

    Overall I would recommend this company to fellow agencies. The staff are friendly, the software is...

    Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price. You won't find a better deal anywhere else.

    Pros

    I like that everything is out in the open. I don't have to hunt around for what I want and if for some reason I can't find exactly what I'm looking for, I can always call their friendly customer service line.

    Cons

    Generally the software gets the job done, however, there has been a few too many times that I had to call in regards to the software crashing/giving me error messages. They are usually fixed within the hour, but nevertheless, it is what I like least about this software.

    Showing 5 reviews of 74 Read all reviews

    Perfect FAQs

    Below are some frequently asked questions for Perfect.

    Perfect offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Contact Note-e-fied directly for detailed pricing information.

    We do not have any information about Perfect features

    Perfect has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Perfect supports the following languages:

    English

    Perfect supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Perfect has

    Perfect offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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