Perfect

Web-based customizable home health software

3,9 /5 (74 reviews) Write a Review!

Perfect Overview

What is Perfect?

Perfect is a web-based home health software which enables home health agencies of all sizes to manage administrative processes such as visit scheduling, billing, and clinical notes online. With features including electronic visit verification, daily insurance eligibility checks, direct insurance billing, and customizable notes, Perfect aims to deliver a comprehensive home health software solution.

Perfect’s customizable dashboard provides users with centralized access to detailed clinical and administrative information. Dynamic charts and real-time status updates give users actionable insight into agency performance, allowing administrators to manage tasks, respond to issues, and maintain compliance. Customizable notes allow users to utilize their preferred note format. With native mobile apps for iOS and Android, clinical staff can verify patient and visit information, and create orders and communication notes from anywhere.

Users can document, monitor and review patient vitals with Perfect’s vital sign parameter graph tool and alert system. The vital sign alert system informs staff automatically if patient vitals change or move outside of plan of care parameters. Perfect’s physician portal allows doctors to review and sign orders and care plans electronically. Additionally, instant messaging with push notifications enables real-time communication and collaboration between home health staff.

Perfect Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Note-e-fied directly for detailed pricing information.


Perfect Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Log in securely with Agency ID, User ID and password
Manage visit scheduling in real-time using the visit calendar
View information at-a-glance in Perfect's customizable dashboard
Notes can be customized according to specific needs and preferences
Physicians can review and sign orders and plans of care electronically from the physician portal
Home health staff can coordinate and collaborate with one another through push notification chat
Access Perfect on desktop, laptop, mobile or tablet devices
Perfect video Perfect screenshot: Log in securely with Agency ID, User ID and password Perfect screenshot: Manage visit scheduling in real-time using the visit calendar Perfect screenshot: View information at-a-glance in Perfect's customizable dashboard Perfect screenshot: Notes can be customized according to specific needs and preferences Perfect screenshot: Physicians can review and sign orders and plans of care electronically from the physician portal Perfect screenshot: Home health staff can coordinate and collaborate with one another through push notification chat Perfect screenshot: Access Perfect on desktop, laptop, mobile or tablet devices

Perfect Reviews

Perfect Reviews

Overall rating
3,9
/
5
Excellent
23

Very good
32

Average
11

Poor
6

Terrible
2

Value for Money
4,2
Features
3,9
Ease of Use
4
Customer Support
4,2
74% recommended this app
Jose x C.

THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF...

As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.


Christopher T.

Terrific! This is the by far the best home health software on the market! Very user friendly!


Nathalie P.

Lacking, as far as PT is concerned

It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation.


Richelle S.

Patient documentation

Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems


Mark J.

Customer Service Support

Initially when I purchased my agency I was not happy with the software because I didn't know it's capabilities. This was impart because the software was not being utilized to it's fullest potential. After being thoroughly trained by our rep on all of the features within the software and adding additional features, I've been able to increase my operational efficiency immensely. Additionally, I've been able to reduce my staff and bring my billing in-house.


Jose x C.
Industry: Hospital & Health Care
Company size: 11-50 Employees

THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF SIZE

Used Daily for 2+ years
Reviewed on 2017/09/26
Review Source: Capterra

As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.

Pros

LET ME COUNT THE WAYS:
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday
APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine.
SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless!
SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.

Cons

There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out.
The Eastern US sector can actually benefit from an augmented morning tech support resource.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Christopher T.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Terrific! This is the by far the best home health software on the market! Very user friendly!

Used Daily for 2+ years
Reviewed on 2017/09/07
Review Source: Capterra

Pros

What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

Cons

I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nathalie P.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Lacking, as far as PT is concerned

Used Daily for 1-5 months
Reviewed on 2019/02/23
Review Source: Capterra

It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation.

Pros

Most everything is in one page, no tabs to click open to get to different parts of the chart.
It doesn't ask for much information, if you don't wanna be bothered with that, I guess.

Cons

MMT and ROM values don't populate (in case most values are the same), you have to put in everything one by one. Only option to skip a part is if you want to refer the UE to OT (what if there's no OT service but there's no problem with the UE? you still have to tick 5/5 for each little box...no N/A option to skip all that and still have the UE covered). I've used a different software that populates the values for each major joint in case they're all the same. Saves time!

DC Summary does not populate Initial Eval results...so you have to re-enter Initial Eval results then enter your DC status results. That other software I used enters the Initial Eval results right next to the DC status that you have to fill out so it's so easy to compare progress, no need to dig and find the initial eval again.

I have a long list of other things but this box limits what I can write.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Richelle S.
Industry: Hospital & Health Care
Company size: Self Employed

Patient documentation

Used Daily for 2+ years
Reviewed on 2020/08/28
Review Source: Capterra

Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems

Pros

This software allows the user to enter in all documentation that he or she wants to enter without having to follow a form.

Cons

Inability to carryover information from consecutive note to next without cutting and pasting material from previous document.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Mark J.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Customer Service Support

Used Daily for 2+ years
Reviewed on 2019/03/06
Review Source: Capterra

Initially when I purchased my agency I was not happy with the software because I didn't know it's capabilities. This was impart because the software was not being utilized to it's fullest potential. After being thoroughly trained by our rep on all of the features within the software and adding additional features, I've been able to increase my operational efficiency immensely. Additionally, I've been able to reduce my staff and bring my billing in-house.

Pros

The flexibility and versatility of the software to meet evolving demands of the business. Additionally, the willingness of the customer support team to provide timely support.

Cons

Particularly how the software is consistently adapting to the forever changing environment of home healthcare to ensure compliance's are being met and agencies are positioned for success.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,7/10
Based on 74 user ratings
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Perfect Pricing

Perfect Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Note-e-fied directly for detailed pricing information.

Contact Note-e-fied directly for detailed pricing information.

Value for Money
4,2/5
Based on 74 user ratings
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Perfect Features

Perfect Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
3,9/5
Based on 74 user ratings
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Categories

Additional information for Perfect

Additional information for Perfect

Key features of Perfect

  • Application security
  • Automated scheduling
  • Calendar management
  • Collaboration tools
  • Communication management
  • Compliance management
  • Customizable dashboard
  • Customizable notes
  • Data synchronization
  • Data visualization
  • Dynamic charts
  • Electronic signature
  • Eligibility checking
  • Employee management
  • Employee tracking
  • Fax integration
  • HIPAA compliance
  • Live chat
  • Medication database
  • Order creation
  • Patient & visit information verification
  • Patient intake
  • Patient management
  • Photo management
  • Physician portal
  • Real-time data
  • Records management
  • Search functionality
  • Status tracking
  • Task management
  • Technical chart auditing
  • Tracking features
  • Vital sign monitoring
  • Vital sign parameter alerts
  • Vital sign parameter graph
  • Workflow management

Benefits

  • Perfect is available as a native mobile app on iOS and Android, affording users the flexibility to access patient information, verify visits and create orders on the move from a smartphone or tablet.

  • Home health staff can communicate and collaborate in real-time using Perfect’s built-in live chat.

  • Users can set up vital sign parameter alerts to inform clinicians automatically when a patient’s vitals shift outside of care plan parameters.

  • Perfect provides users with the tools to manage administrative processes including visit scheduling, billing, eligibility checking, and technical chart auditing online.

  • The physician portal seeks to improve operational efficiency by allowing doctors to review and sign orders and care plans electronically from a central location.

  • Perfect FAQs

    Perfect FAQs

    Below are some frequently asked questions for Perfect.

    Q. What type of pricing plans does Perfect offer?

    Perfect offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Note-e-fied directly for detailed pricing information.

    Q. What are the main features of Perfect?

    Perfect offers the following features:

    • Application security
    • Automated scheduling
    • Calendar management
    • Collaboration tools
    • Communication management
    • Compliance management
    • Customizable dashboard
    • Customizable notes
    • Data synchronization
    • Data visualization
    • Dynamic charts
    • Electronic signature
    • Eligibility checking
    • Employee management
    • Employee tracking
    • Fax integration
    • HIPAA compliance
    • Live chat
    • Medication database
    • Order creation
    • Patient & visit information verification
    • Patient intake
    • Patient management
    • Photo management
    • Physician portal
    • Real-time data
    • Records management
    • Search functionality
    • Status tracking
    • Task management
    • Technical chart auditing
    • Tracking features
    • Vital sign monitoring
    • Vital sign parameter alerts
    • Vital sign parameter graph
    • Workflow management

    Q. Who are the typical users of Perfect?

    Perfect has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Perfect support?

    Perfect supports the following languages:

    English

    Q. What type of pricing plans does Perfect offer?

    Perfect has the following pricing plans:

    Subscription

    Q. Does Perfect support mobile devices?

    Perfect supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Perfect integrate with?

    We do not have any information about what integrations Perfect has

    Q. What level of support does Perfect offer?

    Perfect offers the following support options:

    Phone Support, Online Support