About WhenToWork

WhenToWork is an online employee scheduling solution which enables businesses of all sizes to schedule employee shifts manually or automatically, and allows employees to view their schedules, swap shifts, request time off, and more.

With WhenToWork, users can create repeating or varied weekly schedules for one or multiple locations, with the ability to add shifts manually or import them from a template. The drag-and-drop interface allows users to copy and move shifts, with employees automatically notified by text or email of any changes. Shifts can also be unassigned and moved to the tradeboard for employees to claim. Users can view which employees have seen and confirmed receipt of their schedules. When time off requests are approved, the schedule is updated automatically.

WhenToWork also includes an AutoFill feature which can create optimal schedules according to a range of parameters. When creating schedules, AutoFill automatically honors minimum breaks between shifts, maximum hours or shifts per day or week, approved time off, and any times which employees are listed as being unavailable. Employees can record their work time preferences, specifying which times they prefer and dislike to work, which can be taken into account when scheduling. Users can also choose to fill shifts by seniority, based on hire date, or using priority groups, which are defined for each employee.

Pricing starting from:

US$16,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to WhenToWork

Key benefits of WhenToWork

  • Schedules can be viewed in calendar, list, graphical, and chart formats, with hourly, daily, weekly, multi-week, and monthly display options, and listing by time, position, or employee.

  • Users can view which employees have seen and confirmed receipt of their schedules.

  • Shifts can be rescheduled or copied by dragging-and-dropping, with notifications sent automatically to employees to inform them of changes, and unassigned shifts can be added to the tradeboard for employees to sign up for.

  • Calendar sync allows users to view schedules in Microsoft Outlook, Google Calendar, and on their phones.

  • When creating schedules, AutoFill automatically honors maximum shifts and hours per day or week, minimum breaks between shifts, approved time off, and employee availability, and can be set to fill shifts based on employee skill or work time preferences, seniority, and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany and 4 others

    Supported Languages

    English

    Pricing starting from:

    US$16,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to WhenToWork

    Images

    WhenToWork Software - With the WhenToWork mobile apps, managers can edit and manage schedules, and employees can view schedules, send messages, and more
    WhenToWork Software - Shifts can be assigned to employees by managers, or employees can pick up unassigned shifts
    WhenToWork Software - The bulletin board can be used to share announcements and information with employees
    WhenToWork Software - The tradeboard allows employees to trade shifts
    WhenToWork Software - Employees can add the shifts they wish to switch or drop to the tradeboard
    WhenToWork Software - A list of all employees on shift can be viewed
    WhenToWork Software - Users can select which page they wish to have as their homepage in the WhenToWork app
    View 8 more
    WhenToWork video
    WhenToWork Software - With the WhenToWork mobile apps, managers can edit and manage schedules, and employees can view schedules, send messages, and more
    WhenToWork Software - Shifts can be assigned to employees by managers, or employees can pick up unassigned shifts
    WhenToWork Software - The bulletin board can be used to share announcements and information with employees
    WhenToWork Software - The tradeboard allows employees to trade shifts
    WhenToWork Software - Employees can add the shifts they wish to switch or drop to the tradeboard
    WhenToWork Software - A list of all employees on shift can be viewed
    WhenToWork Software - Users can select which page they wish to have as their homepage in the WhenToWork app

    Features

    Total features of WhenToWork: 52

    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Management
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Color Codes/Icons
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Drag & Drop
    • Electronic Payments
    • Email Management
    • Email Reminders
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Event Scheduling
    • Facility Scheduling
    • Group Scheduling
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Multi-Location
    • Online Booking
    • Real Time Data
    • Real-time Scheduling
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • SMS Messaging
    • Schedule Distribution
    • Scheduling
    • Self Service Portal
    • Shift Swapping
    • Team Calendars
    • Third Party Integrations
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking

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    Reviews

    Overall rating

    4,4 /5
    (107)
    Value for Money
    4,5/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,4/5

    Already have WhenToWork?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 107
    Verified Reviewer
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 501–1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for Scheduling and Communication!

    Reviewed on 2020/04/16

    Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does...

    Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does exactly what we need it to do.

    Pros

    This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.

    Cons

    Setting up and changes schedules can be tedious and can take a lot of steps.

    Kylie
    Overall rating
    • Industry: Museums & Institutions
    • Company size: 501–1 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Love this!

    Reviewed on 2018/11/28

    I really believe our company has benefited from this website. It is very helpful to both management,...

    I really believe our company has benefited from this website. It is very helpful to both management, and the staff we schedule.

    Pros

    This website is amazing if you have to manage the schedules of a lot of people at once. I love how customizable it is and that you can make and save staffing templates. It also always you to email your staff directly from the site. When a schedule is published, all staff on that given schedule will receive an email with what they are working, and it even allows the staff to trade shifts amongst others that are authorized for the position so there is much less confusion later. This website has made scheduling so much easier.

    Cons

    If you go to assign someone to a shift position you don't have them trained on the system allows you to do it, but gives a pop up that says "___ has been authorized for the position ___". this pop up can be easy to miss if you aren't paying close attention. I wish there was a to see a date list for when you authorized positions. Also, there is a feature where you can delete all shifts with a given position title which is very helpful, but I wish it would allow you to bulk delete some shifts without deleting all of them.

    Aidan
    Overall rating
    • Industry: Security & Investigations
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Simple, Basic - Has never changed with the ages

    Reviewed on 2020/12/14

    Simple, low quality we long outgrew this

    Simple, low quality we long outgrew this

    Pros

    Simple - Effective scheduling software - Nothing more

    Cons

    Has never evolved with the ages, there is so many ways this can increase/improve
    App doesnt do enough
    Website does everything
    No automatic book on/off
    No automatic alerts when someone isnt on shift
    No automation at all

    Chris
    Overall rating
    • Industry: Computer Networking
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Works for scheduling

    Reviewed on 2019/05/22

    It works good for basic scheduling and remote viewing and allows people to bid on shifts that are...

    It works good for basic scheduling and remote viewing and allows people to bid on shifts that are open.

    Pros

    I can see my schedule remotely. It lets me know where to be and when. i also know who I will be working with and who will be working at other locations.

    Cons

    It doesn't let me easily see openings so I can pick up time where I want to. I shows openings but not necessarily where they are. I don't want to take a shift if its too far away or with someone I don't mesh with and I have to "do the math" to figure out where its and who with.

    Verified Reviewer
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    This is a wonderful tool for employee scheduling!

    Reviewed on 2019/04/06

    Pros

    We have been using this for years now and it is an invaluable tool. The employees are able to log in themselves to view schedules, request time off, send messages, etc. It has saved us countless hours of work and paper!

    Cons

    There really is not anything negative to be said about this software

    Showing 5 reviews of 107 Read all reviews

    WhenToWork FAQs

    Below are some frequently asked questions for WhenToWork.

    WhenToWork offers the following pricing plans:

    • Starting from: US$16,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on the number of employees, and discounts are available for paying for 3, 6, or 12 months in advance.

    WhenToWork has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    WhenToWork supports the following languages:

    English

    WhenToWork supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations WhenToWork has

    WhenToWork offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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