TravelPerk

Business travel booking & management platform

4,6 /5 (71 reviews) Write a Review!

TravelPerk Overview

What is TravelPerk?

We’re making business travelers happy—giving them freedom to book the trips they want, free from micromanagement, while still providing companies the control they need. The result is a smoother travel management experience for everyone involved. We’re saving over 1500 companies time and money, while giving them peace of mind, helping them get the most out of their corporate travel programs and powering their growth locally and globally.

TravelPerk is the travel management software of the future, combining the best of leisure and corporate travel into one platform. Our customers enjoy the world’s largest travel inventory alongside powerful management features, a 24/7 #1 rated Customer Care Team that provides 7-star service, state-of-the-art technology, and simple, intuitive design, collectively helping companies to achieve unparalleled compliance rates of over 90%.

TravelPerk Overview

Pricing

Starting from
US$12,00

Pricing options

Free Trial
Free
Subscription
Value for money

TravelPerk is freemium. See details: travelperk.com/pricing/


TravelPerk Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
English, French, German, Spanish

Media

View hotel search results and locate them on a map
Access TravelPerk's travel inventory to search and book flights
The dashboard view provides an overview of past, upcoming and current trips
Track travel spend with real-time data broken down by team, date, location and more
Setup the company's travel policy and approval settings
Add frequent flyer and loyalty programs
TravelPerk screenshot: View hotel search results and locate them on a map TravelPerk screenshot: Access TravelPerk's travel inventory to search and book flights TravelPerk screenshot: The dashboard view provides an overview of past, upcoming and current trips TravelPerk screenshot: Track travel spend with real-time data broken down by team, date, location and more TravelPerk screenshot: Setup the company's travel policy and approval settings TravelPerk screenshot: Add frequent flyer and loyalty programs

TravelPerk Reviews

TravelPerk Reviews

Overall rating
4,6
/
5
Excellent
51

Very good
17

Average
1

Poor
1

Terrible
1

Value for Money
4,5
Features
4,4
Ease of Use
4,7
Customer Support
4,7
96% recommended this app
Mandi R.

A Travel Coordinator's best friend

A super easy answer to quick business travel arrangements. TravelPerk have provided a very personal service to our business and for that we are very grateful - they really have become partners and that aligns them far more with the more traditional corporate travel agent without the heavy price tag.
We book a lot of very difficult travel itineraries and TravelPerk is always happy to step in and put in the grunt work which saves me a huge amount of time.
Customer service is very accessible and very good and when I am away from the office they are always happy to pick up my travel bookings on behalf of my colleagues, which is way beyond the call of duty.
Their offices are filled with very enthusiastic staff who are clearly happy to work in such a fab environment.


Fraser H.

Has taken a lot of pain out of corporate travel but can still be improved

Customer service has been fantastic since the beginning - our sales rep [SENSITIVE CONTENT HIDDEN] was fantastic and helped us loads during setup and since then 99% of CS reps have been superb at solving problems fo us


Dana F.

goo intentions, could be better

Our CS was really nice, tried to answer our problems, but the system itself wasn't good enough.


Emilie G.

Overall great tool ; yet some improvements to make


Nicolas V.

A tool so simple to use that you will never go back.

Implementation has been easy and flawless. It has helped us manage our Travels and Expenses like never before. Great UI and really simple to use. Monthly invoices, good pricing and probably one of the best customer support out there.


Mandi R.
Industry: Consumer Electronics
Company size: 501-1 000 Employees

A Travel Coordinator's best friend

Used Daily for 1+ year
Reviewed on 2018/10/12
Review Source: Capterra

A super easy answer to quick business travel arrangements. TravelPerk have provided a very personal service to our business and for that we are very grateful - they really have become partners and that aligns them far more with the more traditional corporate travel agent without the heavy price tag.
We book a lot of very difficult travel itineraries and TravelPerk is always happy to step in and put in the grunt work which saves me a huge amount of time.
Customer service is very accessible and very good and when I am away from the office they are always happy to pick up my travel bookings on behalf of my colleagues, which is way beyond the call of duty.
Their offices are filled with very enthusiastic staff who are clearly happy to work in such a fab environment.

Pros

Our business has been utilising TravelPerk for well over a year now. From the very start they bent over backwards to ensure that we had the support and assistance we needed. The software is super easy to use, my favourite part is that the price on the front end matches what you pay at check out - many of these platforms are misleading with their prices which is frustrating for a busy Office Manager.
Easy to set up new people, cost centres, policies and to monitor travel spend.

Cons

I do wish we could earn rewards on hotels.
A more extensive mobile app would be very useful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Fraser H.
Industry: Computer Software
Company size: 51-200 Employees

Has taken a lot of pain out of corporate travel but can still be improved

Used Weekly for 6-12 months
Reviewed on 2020/03/27
Review Source: Capterra

Customer service has been fantastic since the beginning - our sales rep [SENSITIVE CONTENT HIDDEN] was fantastic and helped us loads during setup and since then 99% of CS reps have been superb at solving problems fo us

Pros

Product is very intuitive for travellers to book travel that is within the companies budget and travel programme. The approval flow is extremely simple and centralised billing is super easy. The concierge service is great

Cons

The lack of flexibility can be super annoying. On the premium feature it is setup so that TP get as many premium fees as possible so if you are booking a trip for 3 people and some need train travel to the airport and some don't you need to make a separate booking. Or if they are not doing the exact same nights in a certain hotel. I get why they do it but if TP really care for customer experience they will fix this (they are very adamant they won't be changing this)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Dana F.
Industry: Computer Software
Company size: 51-200 Employees

goo intentions, could be better

Used Daily for 1-5 months
Reviewed on 2019/09/29
Review Source: Capterra

Our CS was really nice, tried to answer our problems, but the system itself wasn't good enough.

Pros

It is easy to use when it come to pick your flight and book it.

Cons

You can find flights in google and not in the system, which can give use loosing money. Costumer support was not good, very slowly and a lot of the time got an answer that nothing can be done.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Emilie G.
Company size: 51-200 Employees

Overall great tool ; yet some improvements to make

Used Daily for 6-12 months
Reviewed on 2018/04/26
Review Source: Capterra

Pros

It's very easy to use.
It's 100% free and fills its promises.
Flight and hotel rates are aligned with those you could find on google, except it's all in one place (no need to scroll flight company + hotels.com, + ...)
It's possible to either have your company charged monthly, no charge for the traveler (very relevant to Europeans)
It's also possible to have your travelers pay with their credit card if that's their favorite choice (very relevant to Americans).
As a European-American company, this is precious.
Also, invoices are always crystal clear, no secret fees, no tons of extra little money invoices for whatever. It's all gathered under the trip ID (fees, refunds) and very easy to figure out. My accountant approves.
Yet a pro (that has a Con side): all prices are the lowest available. This is great as I am totally relaxed about finding the best available rates for every request.

Cons

- No trains on the tool. Europeans books a lot of trains.
- Approval workflow wasn't satisfying and lead us to purchase a different tool just for approval workflows.
- It's always the "lowcost/low service" rate, which means no luggages, no flex, no modification, and when travelling business, that's an issue (because business travelers need flexibility at some level.) If I want the "semi-flex" rate, which in most flight companies will allow the ticket to be modified with a reasonable fee, I have to ask offline : send a mail, request the ticket, wait for answer, discuss my choice, confirm ; and then only will it be booked. When trying to book a flight, every minute counts, so this is HUGE con.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Nicolas V.
Industry: Computer Software
Company size: 51-200 Employees

A tool so simple to use that you will never go back.

Used Daily for 1+ year
Reviewed on 2020/04/20
Review Source: Capterra

Implementation has been easy and flawless. It has helped us manage our Travels and Expenses like never before. Great UI and really simple to use. Monthly invoices, good pricing and probably one of the best customer support out there.

Pros

UI is beautiful you can tell how much work has been put into their web interface and the simplicity of booking trips is stunning.

Cons

Sometimes, their suppliers (Hotels) will insist that you pay your room before leaving although it has been paid already. Adding a function in the APP/ confirmation E-mail with the voucher so you can show it to the hotel would be perfect.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 71 user ratings
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TravelPerk Pricing

TravelPerk Pricing

Starting from
US$12,00
Free Trial
Free
Subscription
Value for money

TravelPerk is freemium. See details: travelperk.com/pricing/

TravelPerk is freemium. See details: travelperk.com/pricing/

Value for Money
4,5/5
Based on 71 user ratings
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TravelPerk Features

TravelPerk Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,4/5
Based on 71 user ratings
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Categories

Additional information for TravelPerk

Additional information for TravelPerk

Key features of TravelPerk

  • Automated policies & approvals
  • Budgeting
  • Central reservation system
  • Custom spending limits
  • Customizable workflows
  • Data storage
  • Invoices
  • Itinerary creation
  • Payment processing
  • Real-time reports
  • Real-time travel data
  • Search flights, hotels & trains
  • Single / group reservations
  • Third party integration
  • Travel booking
  • Travel management
  • Travel spend tracking
  • Traveler expenses

Benefits

  • #1 rated for traveler support - experts available 24/7 to tackle anything you need before, during, or after your trip.

  • A single tool for managing travel - everything from booking and accounting to support in one place.

  • More travel options than anyone else on the market, providing better flexibility at a lower cost.

  • TravelPerk provides users with access to a comprehensive online inventory of hotels and flights, and integrates with third party apps like Expensify and Google Calendar.

  • Travelers enjoy the freedom to book their own trips, within policy, resulting in over 90% compliance.

  • TravelPerk FAQs

    TravelPerk FAQs

    Below are some frequently asked questions for TravelPerk.

    Q. What type of pricing plans does TravelPerk offer?

    TravelPerk offers the following pricing plans:

    Starting from: US$12,00

    Pricing model: Free, Subscription

    Free Trial: Available

    TravelPerk is freemium. See details: travelperk.com/pricing/

    Q. What are the main features of TravelPerk?

    TravelPerk offers the following features:

    • Automated policies & approvals
    • Budgeting
    • Central reservation system
    • Custom spending limits
    • Customizable workflows
    • Data storage
    • Invoices
    • Itinerary creation
    • Payment processing
    • Real-time reports
    • Real-time travel data
    • Search flights, hotels & trains
    • Single / group reservations
    • Third party integration
    • Travel booking
    • Travel management
    • Travel spend tracking
    • Traveler expenses

    Q. Who are the typical users of TravelPerk?

    TravelPerk has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does TravelPerk support?

    TravelPerk supports the following languages:

    English, French, German, Spanish

    Q. What type of pricing plans does TravelPerk offer?

    TravelPerk has the following pricing plans:

    Free, Subscription

    Q. Does TravelPerk support mobile devices?

    We do not have any information about what devices TravelPerk supports

    Q. What other apps does TravelPerk integrate with?

    TravelPerk integrates with the following applications:

    BambooHR, BambooHR, Expensify, Expensify, Google Calendar

    Q. What level of support does TravelPerk offer?

    TravelPerk offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs