MassMailer

Native email sending to unlimited contacts in Salesforce CRM

About MassMailer

MassMailer is a native email solution for Salesforce CRM that enables users to send unlimited emails, drip campaigns, and email alerts, verify mailing lists, build email templates, and more using the Salesforce-friendly interface. Users can send individual or multiple emails to an unlimited number of contacts from within the platform. Key features of MassMailer include email address verification, email success monitoring, deliverability scoring, and content analysis and optimization.

MassMailer tracks and measures the success of sent emails with detailed statistics including open, opt-out, and click-through rates, as well as bounces, spam reports, and unsubscribers. The validation feature verifies the email addresses of contacts and detects bad domains and disposable email addresses (DEAs), and can notify senders of invalid emails in order to improve the quality of contact lists and email campaigns.

With MassMailer, documents of any size can be sent, received, categorized, and securely stored. Files can be moved, copied, uploaded, or attached to Salesforce objects and given different levels of access permissions for recipients. Senders can also define limited time accessibility for sensitive material. Campaigns can be created, launched, and distributed to campaign members, contacts, and potential leads. Through Salesforce integration, campaigns can be launched and the success rate reviewed and monitored across platforms.

New campaigns can be launched by using clones of previous campaigns, removing the need for businesses to create them from scratch each time. MassMailer provides statistics and reports on ongoing campaigns in Salesforce, to allow campaign managers to monitor and review the success rates of campaigns as they progress.

Pricing starting from:

US$49,99/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$49,99/month

  • Free Trial
  • Subscription

Images

MassMailer drag and drop email template builder
MassMailer outreach wizard
MassMailer email template and merge fields
MassMailer email send scheduling
MassMailer standard or custom object enabler
MassMailer send emails via Salesforce Campaign
View 7 more
MassMailer video
MassMailer screenshot: MassMailer drag and drop email template builder MassMailer screenshot: MassMailer outreach wizard MassMailer screenshot: MassMailer email template and merge fields MassMailer screenshot: MassMailer email send scheduling MassMailer screenshot: MassMailer standard or custom object enabler MassMailer screenshot: MassMailer send emails via Salesforce Campaign

Features

Total features of MassMailer: 52

  • A/B Testing
  • API
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Authentication
  • Auto-Responders
  • Bulk Email Verification
  • Bulk Send
  • CAN SPAM Compliance
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Contact Management
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Disposable Email Detection
  • Distribution Management
  • Domain Check
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Image Library
  • Lead Management
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Reporting/Analytics
  • Sales Analytics
  • Segmentation
  • Single Email Verification
  • Spam Blocker
  • Spam Detection
  • Subscriber Management
  • Subscription Management
  • Syntax Check
  • Template Management
  • WYSIWYG Editor

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Reviews

Overall rating

4,5 /5
(27)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,6/5

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Showing 5 reviews of 27
Prince amjad K.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hidden gem and a Rockstar customer support

Reviewed on 2019/11/08

I have been referring MassMailer to many of my clients and happy to say that we always get...

I have been referring MassMailer to many of my clients and happy to say that we always get excellent customer support from MassMailer. They have built this app one goal in mind - keep it simple. It is straightforward to send outbound mass email campaigns. I like the outreach wizard, which is very intuitive to use for business users. MassMailer has a clean way to support the drip campaigns and workflow email alerts via the process builder. It makes it easy to execute any other workflow processes alongside. You can track the email events such as opens, clicks, unsubscribes, and also capture the email statistics. If you are looking for a robust and straightforward email tool, I put my hands down and say go with MassMailer.

Pros

Unlimited Emailing bypassing Salesforce limitations

Cons

Everything looks good - No drawback and No Cons

Response from MassMailer

Thanks so much, Amjad for your kind review. It has been a great pleasure to work with you always.

Ron C.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MassMailer is the BEST e-mail solution for Salesforce

Reviewed on 2020/09/10

We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and...

We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and only complete email solution for our needs.

Pros

Easy of use, 100% native OOTB, better return of investment than any other alternative I've ever seen.

Cons

Unfortunately not a lot of people now the power of MassMailer.

Response from MassMailer

Thanks so much, Ron for your kind review. It has been a great pleasure working with you.

Alan M.
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to setup and integrate with SalesForce for basic mass email functionality.

Reviewed on 2018/05/21

Improvements on our original system with limited implementation and maintenance costs. Good budget...

Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.

Pros

Improves on base technology for SalesForce to do mass email without daily limits and tracks the statistics for reporting.

Cons

Is not a very robust solution and has many glitches that we've tried to troubleshoot with their staff. Somewhat outdated technology relative to the many tools out there.

Response from MassMailer

Thanks Alan for your candid reply. I will reach out to you to resolve any issues you are facing.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The functionality of the tool is great, but the usability is a bit tricky to learn.

Reviewed on 2018/05/15

We were able to design a quarterly marketing email to our prospective customers to re-engage with...

We were able to design a quarterly marketing email to our prospective customers to re-engage with them and try to sell more product. The software also helped us determine whether the email addresses we had were accurate, which was helpful for additional email campaigns.

Pros

The ability to bypass the Salesforce mass email limit is very helpful to our business. Being able to see the status of the emails that have been sent (bounced, rejected, etc) is also very helpful.

Cons

The flow for setting up the lists to email is tricky and not very well documented. The descriptions of the email statuses is not as intuitive as the provider thinks it is. Documentation needs updating for more clarity.

Response from MassMailer

Thanks so much for your candid comments. It would be very helpful if you can reach out support on how the email status values can be updated so that it can give more clarity. Our support portal is at support.massmailer.io

Thanks again for being MassMailer customer

Sean B.
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Absolutely fantastic tool.

Reviewed on 2018/01/10

Pros

Tracking - The ability to track each recipient outcome is amazing.
No Email Limits - Native SF email functionality imposes limits rendering certain use cases impossible, MassMailer breathes life into said use cases.
Detailed Campaign Feedback - Detailed metrics to determine efficiency of campaigns.

Cons

Series of steps to setup campaigns correctly - Multiple step process to prep campaigns
Current lack of Lightning integration - Spoke to company and this should occur by Q218

Response from MassMailer

Thanks Sean for your comments. Yes, we will surely make a note of it and improve the usability of the app.

Showing 5 reviews of 27 Read all reviews

MassMailer FAQs

Below are some frequently asked questions for MassMailer.

MassMailer offers the following pricing plans:

  • Starting from: US$49,99/month
  • Pricing model: Subscription
  • Free Trial: Available

Full Access License: $49.99 per user per month Read Only Access License: $24.99 per user per month Both plans offer 10% discount with annual billing and volume discount. Essentials Email Plan includes shared IP, basic support package and 10% discount with annual billing. Pricing is per company per month and starts at $29.99 for up to 10,000 emails Professional Email Plan includes dedicated IP, basic support package, email monitor add-on, and 10% discount with annual billing. Pricing is per company per month and starts at $149.99 for up to 100,000 emails Additional emails can be added for $100 per additional 100,000 emails. The Premier Plan is available for businesses sending 1 million emails or more. Contact vendor for further pricing information. MassMailer Email Verifier, Monitor, and Docs add-ons available at additional cost. Additional support plans available starting from $29.99.

We do not have any information about MassMailer features

MassMailer has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

MassMailer supports the following languages:

English

MassMailer supports the following devices:

MassMailer integrates with the following applications:

Salesforce Sales Cloud

MassMailer offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for MassMailer.