MassMailer

Native email sending to unlimited contacts in Salesforce CRM

4,5 /5 (27 reviews) Write a Review!

MassMailer Overview

What is MassMailer?

MassMailer is a native email solution for Salesforce CRM that enables users to send unlimited emails, drip campaigns, and email alerts, verify mailing lists, build email templates, and more using the Salesforce-friendly interface. Users can send individual or multiple emails to an unlimited number of contacts from within the platform. Key features of MassMailer include email address verification, email success monitoring, deliverability scoring, and content analysis and optimization.

MassMailer tracks and measures the success of sent emails with detailed statistics including open, opt-out, and click-through rates, as well as bounces, spam reports, and unsubscribers. The validation feature verifies the email addresses of contacts and detects bad domains and disposable email addresses (DEAs), and can notify senders of invalid emails in order to improve the quality of contact lists and email campaigns.

With MassMailer, documents of any size can be sent, received, categorized, and securely stored. Files can be moved, copied, uploaded, or attached to Salesforce objects and given different levels of access permissions for recipients. Senders can also define limited time accessibility for sensitive material. Campaigns can be created, launched, and distributed to campaign members, contacts, and potential leads. Through Salesforce integration, campaigns can be launched and the success rate reviewed and monitored across platforms.

New campaigns can be launched by using clones of previous campaigns, removing the need for businesses to create them from scratch each time. MassMailer provides statistics and reports on ongoing campaigns in Salesforce, to allow campaign managers to monitor and review the success rates of campaigns as they progress.

MassMailer Overview

Pricing

Starting from
US$49,99/month

Pricing options

Free Trial
Subscription
Value for money

Full Access License: $49.99 per user per month
Read Only Access License: $24.99 per user per month
Both plans offer 10% discount with annual billing and volume discount.

Essentials Email Plan includes shared IP, basic support package and 10% discount with annual billing. Pricing is per company per month and starts at $29.99 for up to 10,000 emails

Professional Email Plan includes dedicated IP, basic support package, email monitor add-on, and 10% discount with annual billing. Pricing is per company per month and starts at $149.99 for up to 100,000 emails

Additional emails can be added for $100 per additional 100,000 emails.

The Premier Plan is available for businesses sending 1 million emails or more. Contact vendor for further pricing information.

MassMailer Email Verifier, Monitor, and Docs add-ons available at additional cost.

Additional support plans available starting from $29.99.


MassMailer Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

MassMailer drag and drop email template builder
MassMailer outreach wizard
MassMailer email template and merge fields
MassMailer email send scheduling
MassMailer standard or custom object enabler
MassMailer send emails via Salesforce Campaign
MassMailer video MassMailer screenshot: MassMailer drag and drop email template builder MassMailer screenshot: MassMailer outreach wizard MassMailer screenshot: MassMailer email template and merge fields MassMailer screenshot: MassMailer email send scheduling MassMailer screenshot: MassMailer standard or custom object enabler MassMailer screenshot: MassMailer send emails via Salesforce Campaign

MassMailer Reviews

MassMailer Reviews

Overall rating
4,5
/
5
Excellent
15

Very good
10

Average
2

Poor
0

Terrible
0

Value for Money
4,4
Features
4,4
Ease of Use
4,3
Customer Support
4,6
93% recommended this app
Prince amjad K.

Hidden gem and a Rockstar customer support

I have been referring MassMailer to many of my clients and happy to say that we always get excellent customer support from MassMailer. They have built this app one goal in mind - keep it simple. It is straightforward to send outbound mass email campaigns. I like the outreach wizard, which is very intuitive to use for business users. MassMailer has a clean way to support the drip campaigns and workflow email alerts via the process builder. It makes it easy to execute any other workflow processes alongside. You can track the email events such as opens, clicks, unsubscribes, and also capture the email statistics. If you are looking for a robust and straightforward email tool, I put my hands down and say go with MassMailer.


Ron C.

MassMailer is the BEST e-mail solution for Salesforce

We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and only complete email solution for our needs.


Alan M.

Easy to setup and integrate with SalesForce for basic mass email functionality.

Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.


Verified Reviewer

The functionality of the tool is great, but the usability is a bit tricky to learn.

We were able to design a quarterly marketing email to our prospective customers to re-engage with them and try to sell more product. The software also helped us determine whether the email addresses we had were accurate, which was helpful for additional email campaigns.


Sean B.

Absolutely fantastic tool.


Prince amjad K.
Industry: Computer Software
Company size: 11-50 Employees

Hidden gem and a Rockstar customer support

Used Daily for 2+ years
Reviewed on 2019/11/08
Review Source: Capterra

I have been referring MassMailer to many of my clients and happy to say that we always get excellent customer support from MassMailer. They have built this app one goal in mind - keep it simple. It is straightforward to send outbound mass email campaigns. I like the outreach wizard, which is very intuitive to use for business users. MassMailer has a clean way to support the drip campaigns and workflow email alerts via the process builder. It makes it easy to execute any other workflow processes alongside. You can track the email events such as opens, clicks, unsubscribes, and also capture the email statistics. If you are looking for a robust and straightforward email tool, I put my hands down and say go with MassMailer.

Pros

Unlimited Emailing bypassing Salesforce limitations

Cons

Everything looks good - No drawback and No Cons

Response from MassMailer

Thanks so much, Amjad for your kind review. It has been a great pleasure to work with you always.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ron C.
Industry: Computer Software
Company size: 2-10 Employees

MassMailer is the BEST e-mail solution for Salesforce

Used Weekly for 6-12 months
Reviewed on 2020/09/10
Review Source: Capterra

We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and only complete email solution for our needs.

Pros

Easy of use, 100% native OOTB, better return of investment than any other alternative I've ever seen.

Cons

Unfortunately not a lot of people now the power of MassMailer.

Response from MassMailer

Thanks so much, Ron for your kind review. It has been a great pleasure working with you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alan M.

Easy to setup and integrate with SalesForce for basic mass email functionality.

Used Weekly for 2+ years
Reviewed on 2018/05/21
Review Source: Capterra

Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.

Pros

Improves on base technology for SalesForce to do mass email without daily limits and tracks the statistics for reporting.

Cons

Is not a very robust solution and has many glitches that we've tried to troubleshoot with their staff. Somewhat outdated technology relative to the many tools out there.

Response from MassMailer

Thanks Alan for your candid reply. I will reach out to you to resolve any issues you are facing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Computer Software
Company size: 201-500 Employees

The functionality of the tool is great, but the usability is a bit tricky to learn.

Used Other for 1+ year
Reviewed on 2018/05/15
Review Source: Capterra

We were able to design a quarterly marketing email to our prospective customers to re-engage with them and try to sell more product. The software also helped us determine whether the email addresses we had were accurate, which was helpful for additional email campaigns.

Pros

The ability to bypass the Salesforce mass email limit is very helpful to our business. Being able to see the status of the emails that have been sent (bounced, rejected, etc) is also very helpful.

Cons

The flow for setting up the lists to email is tricky and not very well documented. The descriptions of the email statuses is not as intuitive as the provider thinks it is. Documentation needs updating for more clarity.

Response from MassMailer

Thanks so much for your candid comments. It would be very helpful if you can reach out support on how the email status values can be updated so that it can give more clarity. Our support portal is at support.massmailer.io

Thanks again for being MassMailer customer

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Sean B.

Absolutely fantastic tool.

Used Weekly for 2+ years
Reviewed on 2018/01/10
Review Source: Capterra

Pros

Tracking - The ability to track each recipient outcome is amazing.
No Email Limits - Native SF email functionality imposes limits rendering certain use cases impossible, MassMailer breathes life into said use cases.
Detailed Campaign Feedback - Detailed metrics to determine efficiency of campaigns.

Cons

Series of steps to setup campaigns correctly - Multiple step process to prep campaigns
Current lack of Lightning integration - Spoke to company and this should occur by Q218

Response from MassMailer

Thanks Sean for your comments. Yes, we will surely make a note of it and improve the usability of the app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8,4/10
Based on 27 user ratings
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MassMailer Pricing

MassMailer Pricing

Starting from
US$49,99/month
Free Trial
Subscription
Value for money

Full Access License: $49.99 per user per month
Read Only Access License: $24.99 per user per month
Both plans offer 10% discount with annual billing and volume discount.

Essentials Email Plan includes shared IP, basic support package and 10% discount with annual billing. Pricing is per company per month and starts at $29.99 for up to 10,000 emails

Professional Email Plan includes dedicated IP, basic support package, email monitor add-on, and 10% discount with annual billing. Pricing is per company per month and starts at $149.99 for up to 100,000 emails

Additional emails can be added for $100 per additional 100,000 emails.

The Premier Plan is available for businesses sending 1 million emails or more. Contact vendor for further pricing information.

MassMailer Email Verifier, Monitor, and Docs add-ons available at additional cost.

Additional support plans available starting from $29.99.

Full Access License: $49.99 per user per month
Read Only Access License: $24.99 per user per month
Both plans offer 10% discount with annual billing and volume discount.

Essentials Email Plan includes shared IP, basic support package and 10% discount with annual billing. Pricing is per company per month and starts at $29.99 for up to 10,000 emails

Professional Email Plan includes dedicated IP, basic support package, email monitor add-on, and 10% discount with annual billing. Pricing is per company per month and starts at $149.99 for up to 100,000 emails

Additional emails can be added for $100 per additional 100,000 emails.

The Premier Plan is available for businesses sending 1 million emails or more. Contact vendor for further pricing information.

MassMailer Email Verifier, Monitor, and Docs add-ons available at additional cost.

Additional support plans available starting from $29.99.

Value for Money
4,4/5
Based on 27 user ratings
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MassMailer Features

MassMailer Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Third Party Integration
Features
4,4/5
Based on 27 user ratings
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Categories

Additional information for MassMailer

Additional information for MassMailer

Key features of MassMailer

  • Behavior Driven Rules
  • Drip Campaigns
  • Multi-Variate Testing

MassMailer FAQs

MassMailer FAQs

Below are some frequently asked questions for MassMailer.

Q. What type of pricing plans does MassMailer offer?

MassMailer offers the following pricing plans:

Starting from: US$49,99/month

Pricing model: Subscription

Free Trial: Available

Full Access License: $49.99 per user per month Read Only Access License: $24.99 per user per month Both plans offer 10% discount with annual billing and volume discount. Essentials Email Plan includes shared IP, basic support package and 10% discount with annual billing. Pricing is per company per month and starts at $29.99 for up to 10,000 emails Professional Email Plan includes dedicated IP, basic support package, email monitor add-on, and 10% discount with annual billing. Pricing is per company per month and starts at $149.99 for up to 100,000 emails Additional emails can be added for $100 per additional 100,000 emails. The Premier Plan is available for businesses sending 1 million emails or more. Contact vendor for further pricing information. MassMailer Email Verifier, Monitor, and Docs add-ons available at additional cost. Additional support plans available starting from $29.99.

Q. What are the main features of MassMailer?

MassMailer offers the following features:

  • Behavior Driven Rules
  • Drip Campaigns
  • Multi-Variate Testing

Q. Who are the typical users of MassMailer?

MassMailer has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does MassMailer support?

MassMailer supports the following languages:

English

Q. What type of pricing plans does MassMailer offer?

MassMailer has the following pricing plans:

Subscription

Q. Does MassMailer support mobile devices?

We do not have any information about what devices MassMailer supports

Q. What other apps does MassMailer integrate with?

MassMailer integrates with the following applications:

Salesforce Sales Cloud

Q. What level of support does MassMailer offer?

MassMailer offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs, Forum