Bird

4.4 (155)
Write a Review!
Enterprise cloud communications platform

About Bird

MessageBird connects companies of all sizes to their users around the world, making business-to-customer communications feel as natural as communicating with a friend.

We’re on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

Over 15,000 global customers rely on us to solve their communication challenges. We offer the world’s fastest, most reliable global communication, making contact easier, more efficient and accessible than ever before.


Key benefits of Bird

  • Deliver SMS messages to every country in the world.

  • Send and receive rich media (including images, video, audio and locations) to and from customers' mobile phones with MMS, RCS and chat messages.

  • Anonymize calls between employees and customers to maintain their privacy and avoid the need to share contact details or identities.

  • Calls can be recorded, with calls recordings automatically converted into text transcripts. Callers can also leave voice messages.

  • Use RCS to enable suggested actions, which allow customers to perform a range of actions from within conversation threads, such as adding events to their calendar and saving tickets in their wallet app.

  • The MessageBird API can be integrated within any website, app, or software.

  • Images

    Bird Software - MessageBird SMS Messaging API
    Bird Software - MessageBird Voice API
    Bird Software - MessageBird Programmable Conversations API.
    Bird Software - MessageBird Verify API
    Bird Software - WhatsApp Business Solution with MessageBird
    Bird Software - MessageBird Flow Builder
    View 14 more
    Bird video
    Bird video
    Bird video
    Bird video
    Bird video
    Bird video
    Bird video
    Bird video
    Bird Software - MessageBird SMS Messaging API
    Bird Software - MessageBird Voice API
    Bird Software - MessageBird Programmable Conversations API.
    Bird Software - MessageBird Verify API
    Bird Software - WhatsApp Business Solution with MessageBird
    Bird Software - MessageBird Flow Builder

    Not sure about Bird? Compare with a popular alternative

    Bird

    4.4 (155)
    VS.
    Highly reviewed

    Starting Price

    US$50.00
    month
    US$0.01

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    68
    72

    Integrations

    5
    6

    Ease of Use

    4.4 (155)
    4.2 (478)

    Value for Money

    4.3 (155)
    4.2 (478)

    Customer Service

    4.3 (155)
    4.1 (478)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    Twilio

    4.4
    #1 Alternative to Bird
    Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text...

    CM Commerce

    5
    #2 Alternative to Bird
    Campaign Monitor's CM Commerce, previously Conversio, is a marketing automation platform which enables Ecommerce stores...

    Wired Plus

    5
    #3 Alternative to Bird
    Wired Plus is a marketing automation & CRM platform for businesses of all sizes, designed to help users create,...

    Mobiniti

    4.6
    #4 Alternative to Bird
    Mobiniti is an SMS marketing platform created for today's marketers and consumers to help attract new customers and...

    Reviews

    Overall rating

    4.4 /5
    (155)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.4/5
    Customer Support
    4.3/5

    Already have Bird?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 155
    Luke
    Luke
    Overall rating
    • Industry: Telecommunications
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Send and receive messages daily. Great standard.

    Reviewed on 2019/01/17

    We use Messagebird on a daily basis to send and receive texts to hundreds of clients. Get service,...

    We use Messagebird on a daily basis to send and receive texts to hundreds of clients. Get service, would strongly recommend.

    Pros

    Easy to use and fantastic customer support

    Cons

    Can sometimes take a while for funds to be added to account.

    Sander
    Sander
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Happy customer

    Reviewed on 2018/11/15

    excellent

    excellent

    Pros

    Easy to use SMS gateway, i'm using it for several clients. The API is simple and MessageBird is an cool company from Amsterdam

    Cons

    sometimes there is an delay in delivery the txt message (SMS)

    Verified Reviewer
    Overall rating
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Hard to track lots of messages

    Reviewed on 2017/12/13

    Easier communication with the team of over 100 officers.

    Easier communication with the team of over 100 officers.

    Pros

    You can send messages effectively. The developer pack seems good. My developers are looking ot interface. Summary information on usage is good.

    Cons

    The export functionality is really poor. I supply security officers. I want to see what time officers text to book on and off. The columns move about in the export making analysis hard. Hours tidying the data before being able to move forard. The length of time information is held on the webpage is limited. If i wanted to look back over several months, this is not possible.
    The search functionality is limited.

    Pascal
    Pascal
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Message your customers.

    Reviewed on 2018/11/15

    We can now offer our customers quick resetting or OTP options. It makes a login or reset process a...

    We can now offer our customers quick resetting or OTP options. It makes a login or reset process a whole lot easier.

    Pros

    We likes the text messaging function the most. They have a great API which makes it easy to automate any process. Want a password reset? No problem? OTP’s? You can make it.

    Cons

    The documentation can be a little unclear. However, their flexible SDKs make up for it.

    Jan Willem
    Jan Willem
    Overall rating
    • Industry: Real Estate
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Automated sms

    Reviewed on 2018/11/15

    We use mesagebird for 2 fase authentication of our software. We like the response times of the sent...

    We use mesagebird for 2 fase authentication of our software. We like the response times of the sent sms (instant) and rank this high as a service to our customers

    Pros

    We like the response times of the sent sms (instant)
    The use of the API is dead simple

    Cons

    Of the limited use of messagebird , we see no cons.

    Showing 5 reviews of 155 Read all reviews

    Bird FAQs

    Below are some frequently asked questions for Bird.

    Bird offers the following pricing plans:

    • Starting from: US$50.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Pay-as-you-go. Subscriptions (coming soon)

    Bird has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Bird supports the following languages:

    Dutch, English, French, German, Italian, Portuguese, Spanish

    Bird supports the following devices:

    Bird integrates with the following applications:

    Adobe Commerce, IFTTT, Tray.io, Zapier, Zendesk Suite

    Bird offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Bird.