
About Bird
MessageBird connects companies of all sizes to their users around the world, making business-to-customer communications feel as natural as communicating with a friend.
We’re on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.
Over 15,000 global customers rely on us to solve their communication challenges. We offer the world’s fastest, most reliable global communication, making contact easier, more efficient and accessible than ever before.
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Reviews
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Send and receive messages daily. Great standard.
Reviewed on 2019/01/17
We use Messagebird on a daily basis to send and receive texts to hundreds of clients. Get service,...
We use Messagebird on a daily basis to send and receive texts to hundreds of clients. Get service, would strongly recommend.
Pros
Easy to use and fantastic customer support
Cons
Can sometimes take a while for funds to be added to account.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy customer
Reviewed on 2018/11/15
excellent
excellent
Pros
Easy to use SMS gateway, i'm using it for several clients. The API is simple and MessageBird is an cool company from Amsterdam
Cons
sometimes there is an delay in delivery the txt message (SMS)
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Hard to track lots of messages
Reviewed on 2017/12/13
Easier communication with the team of over 100 officers.
Easier communication with the team of over 100 officers.
Pros
You can send messages effectively. The developer pack seems good. My developers are looking ot interface. Summary information on usage is good.
Cons
The export functionality is really poor. I supply security officers. I want to see what time officers text to book on and off. The columns move about in the export making analysis hard. Hours tidying the data before being able to move forard. The length of time information is held on the webpage is limited. If i wanted to look back over several months, this is not possible.
The search functionality is limited.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Message your customers.
Reviewed on 2018/11/15
We can now offer our customers quick resetting or OTP options. It makes a login or reset process a...
We can now offer our customers quick resetting or OTP options. It makes a login or reset process a whole lot easier.
Pros
We likes the text messaging function the most. They have a great API which makes it easy to automate any process. Want a password reset? No problem? OTP’s? You can make it.
Cons
The documentation can be a little unclear. However, their flexible SDKs make up for it.

- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Automated sms
Reviewed on 2018/11/15
We use mesagebird for 2 fase authentication of our software. We like the response times of the sent...
We use mesagebird for 2 fase authentication of our software. We like the response times of the sent sms (instant) and rank this high as a service to our customers
Pros
We like the response times of the sent sms (instant)
The use of the API is dead simple
Cons
Of the limited use of messagebird , we see no cons.
Bird FAQs
Below are some frequently asked questions for Bird.Q. What type of pricing plans does Bird offer?
Bird offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Pay-as-you-go. Subscriptions (coming soon)
Q. Who are the typical users of Bird?
Bird has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Bird support?
Bird supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does Bird support mobile devices?
Bird supports the following devices:
Q. What other apps does Bird integrate with?
Bird integrates with the following applications:
Adobe Commerce, IFTTT, Tray.io, Zapier, Zendesk Suite
Q. What level of support does Bird offer?
Bird offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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